Interkulturelle Mediation

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The Routledge Handbook of Intercultural Mediation

Author : Dominic Busch
Publisher : Taylor & Francis
ISBN 13 : 1000771733
Total Pages : 529 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis The Routledge Handbook of Intercultural Mediation by : Dominic Busch

Download or read book The Routledge Handbook of Intercultural Mediation written by Dominic Busch and published by Taylor & Francis. This book was released on 2022-11-15 with total page 529 pages. Available in PDF, EPUB and Kindle. Book excerpt: Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study. Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse. The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond.

Intercultural Mediation and Conflict Management Training

Author : Claude-Hélène Mayer
Publisher : Springer Nature
ISBN 13 : 3030517659
Total Pages : 262 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Intercultural Mediation and Conflict Management Training by : Claude-Hélène Mayer

Download or read book Intercultural Mediation and Conflict Management Training written by Claude-Hélène Mayer and published by Springer Nature. This book was released on 2021-01-23 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces the topic of intercultural mediation and conflict management. Based on the latest scientific research and successful conflict management practices, it provides theoretical insights and practical, self-reflective exercises, role-plays and case studies on conflict, mediation, intercultural mediation, and solution-finding in conflict mediation. The book serves both as a self-learning tool to expand personal competences and cultural sensitivity, and as training material for seminars, workshops, secondary, advanced and higher education and vocational training. It is a valuable contribution to the fields of intercultural conflict mediation and conflict management, intercultural communication, intercultural training and coaching. This is a book about practicing – the applied practice of competent conflict crafts in diverse intercultural contexts. Conflict practitioners, mediators, and intercultural trainers would be inspired by Professor Claude-Hélène Mayer’s creative integration of relevant intercultural models with do-able conflict strategies and in reaching intergroup harmony with reflexivity and cultural resonance. --- Professor Stella Ting-Toomey, Human Communication Studies, California State University at Fullerton, USA, and Co-Editor of The SAGE Handbook of Conflict Communication, 2e Given the difficulty and complexity of successful intercultural collaboration and conflict mediation, this is a much-needed addition to cross-cultural positive psychology. It is rich in content and training. I highly recommend it for teaching, corporate training, and for executive coaches. --- Professor Paul T.P. Wong, President International Network on Personal Meaning and President Meaning-Centered Counselling Institute, Toronto, Canada Intercultural conflict resolution is a critically important task in this modern world. This book by Professor Mayer is a welcome handbook on how to use mediation to resolve those conflicts. It should be in the library of every conflict mediator. My congratulations to Professor Mayer for her important work. --- Dan Landis, Founding President, International Academy of Intercultural Research, Affiliate Professor of Psychology, University of Hawaii

Intercultural Mediation & Conflict Resolution

Author : Claude H Mayer
Publisher : ibidem-Verlag / ibidem Press
ISBN 13 : 3838255313
Total Pages : 218 pages
Book Rating : 4.8/5 (382 download)

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Book Synopsis Intercultural Mediation & Conflict Resolution by : Claude H Mayer

Download or read book Intercultural Mediation & Conflict Resolution written by Claude H Mayer and published by ibidem-Verlag / ibidem Press. This book was released on 2012-02-03 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Would you like to acquire intercultural competencies that would open new perspectives to you, and new options for action, and new options, especially in negotiations, and situations of conflict? This book gives information on procedures and processes of mediation in Western and intercultural contexts, and explains them. Readers come in contact with what is special about mediation, and working with conflict, in interaction between Germans and Africans. Finally, the authors place at readers’ disposal introductory training methods, necessary for all who wish to work responsibly in intercultural contexts.The book’s “constructivist” approach affords the perception of new aspects and perspectives of German-African realities, and of the current discussion on intercultural conflict-management.

Intercultural Europe

Author : Barbara Lewandowska-Tomaszczyk
Publisher : Columbia University Press
ISBN 13 : 3838201981
Total Pages : 412 pages
Book Rating : 4.8/5 (382 download)

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Book Synopsis Intercultural Europe by : Barbara Lewandowska-Tomaszczyk

Download or read book Intercultural Europe written by Barbara Lewandowska-Tomaszczyk and published by Columbia University Press. This book was released on 2010-12-01 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume makes an important intercultural and interdisciplinary contribution to intercultural communications in Europe. The publication links linguistic aspects with psychological, social, economic, political, and cultural issues and creates a wide perspective encompassing the European heterogeneity of languages, cultures, traditions, and developments.

International and Comparative Mediation

Author : Nadja Marie Alexander
Publisher : Kluwer Law International B.V.
ISBN 13 : 9041132244
Total Pages : 538 pages
Book Rating : 4.0/5 (411 download)

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Book Synopsis International and Comparative Mediation by : Nadja Marie Alexander

Download or read book International and Comparative Mediation written by Nadja Marie Alexander and published by Kluwer Law International B.V.. This book was released on 2009-01-01 with total page 538 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In a world where the borders of the global community are fluid, and where disputants manifest increasingly diverse attributes and needs, mediation ? for decades hovering at the edge of dispute resolution practice ? is now emerging as the preferred approach, both in its own right and as an adjunct to arbitration. Mediation processes are sufficiently flexible to accommodate a range of stakeholders (not all of whom might have legal standing) in ways the formality of arbitration and litigation would not normally allow. Among mediation?s many advantages are time and cost efficiencies, sensitivity to cultural differences, and assured privacy and confidentiality. This book meets the practice needs of lawyers confronted with cross-border disputes now arising far beyond the traditional areas of international commerce, such as consumer disputes, inter-family conflicts, and disagreements over Internet-based transactions. The author takes full account of mediation?s risks and limitations, primarily its lack of finality and uncertainty in relation to enforceability issues which will persist until the advent of appropriate international regulation."--Publisher's website.

Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden

Author : Helena Alves
Publisher : GRIN Verlag
ISBN 13 : 3668668906
Total Pages : 96 pages
Book Rating : 4.6/5 (686 download)

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Book Synopsis Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden by : Helena Alves

Download or read book Mediation as a Tool for Overcoming Cultural Barriers in Negotiations. A Comparison between Germany, Brazil, France and Sweden written by Helena Alves and published by GRIN Verlag. This book was released on 2018-03-26 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt: Diploma Thesis from the year 2004 in the subject Communications - Intercultural Communication, grade: 1,7, , course: Diplomarbeit, language: English, abstract: The aim of this work is to investigate the role of culture in a cross-cultural business encounter and to investigate the potential of mediation for these specific situations. The results should help to reach an understanding and improvement of communication in these situations - knowing that communication is one of the most vital manager’s tasks that takes up between 50 and 90 % of a manager’s time. Therefore communication that is not disturbed by cultural misunderstandings is essential for the success of any cross-cultural enterprise. The first main part examines if there are any differences in the way that these nations approach business - especially negotiations – and if so, the disclosed differences will be laid down and explained with an outlook on the cultural roots of these specific issues of behaviour. The main focus rests on Germany as a starting point with which the other cultures will be compared. Different approaches regarding research findings in the cultural field will be presented and applied to the particularities found in the named nations. In the second main part mediation will be scrutinized as a possible tool to facilitate cross-cultural negotiations. It will be questioned whether mediation may be helpful in a cross-cultural context, which aspects of mediation can help to overcome the special barrier culture in negotiations, working methods and which factors may have to be considered with special care in such a situation. This will be done with a focus on the cultural dimensions presented in the first part. In a next step, cultural training will be briefly presented as a human resources tool that may help to prepare for a temporary stay abroad and for cooperation with members of other cultures. For this different training methods will be explained. In a conclusion the findings of this paper will be summarised, specific advice for negotiations with the cultures under scrutiny will be given and a general checklist for cross-cultural negotiations will be presented. It must be stressed that this paper will not be an empirical work, but concentrate on the analysis of the existing literature and partly resort to interviews carried out by the author. In total this work should be an inducement for further research on the influence of culture on negotiations within Europe and the advantages that mediation can offer for cross-cultural encounters.

Cross-Language Mediation in Foreign Language Teaching and Testing

Author : Maria Stathopoulou
Publisher : Multilingual Matters
ISBN 13 : 1783094133
Total Pages : 319 pages
Book Rating : 4.7/5 (83 download)

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Book Synopsis Cross-Language Mediation in Foreign Language Teaching and Testing by : Maria Stathopoulou

Download or read book Cross-Language Mediation in Foreign Language Teaching and Testing written by Maria Stathopoulou and published by Multilingual Matters. This book was released on 2015-09-10 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contributes to the growing field of foreign language teaching and testing by shedding light on mediation between languages. Stathopoulou offers an empirically-grounded definition of mediation as a form of translanguaging and offers tools and methods for further research in multilingual testing. The book explores what cross-language mediation entails, what processes and strategies are involved, and the challenges often faced by mediators. As well as stressing the importance of administering tests which favour cross-language mediation practices, the author encourages the implementation of language programmes which promote the mingling-of-languages idea and target the development of language learners’ effective translanguaging practices. Researchers studying translanguaging, multilingualism, multilingual testing and the use of mother tongue in the foreign language classroom will all find this book of interest.

Beyond Misunderstanding

Author : Kristin Bührig
Publisher : John Benjamins Publishing
ISBN 13 : 9027253870
Total Pages : 350 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Beyond Misunderstanding by : Kristin Bührig

Download or read book Beyond Misunderstanding written by Kristin Bührig and published by John Benjamins Publishing. This book was released on 2006-01-01 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book challenges two tacit presumptions in the field of intercultural communication research. Firstly, misunderstandings can frequently be found in intercultural communication, although, one could not claim that intercultural communication is constituted by misunderstandings alone. This volume shows how new perspectives on linguistic analyses of intercultural communication go beyond the analysis of misunderstanding. Secondly, intercultural communication is not solely constituted by the fact that individuals from different cultural groups interact. Each contribution of this volume analyses to what extent instances of discourse are institutionally and/or interculturally determined. These linguistic reflections involve different theoretical frameworks, e.g. functional grammar, systemic functional linguistics, functional pragmatics, rhetorical conversation analysis, ethno-methodological conversation analysis, linguistic anthropology and a critical discourse approach. As the contributions focus on the discourse of genetic counseling, gate-keeping discourse, international team co-operation, international business communication, workplace discourse, internet communication, and lamentation discourse, the book exemplifies that the analysis of intercultural communication is organized in response to social needs and, therefore, may contribute to the social justification of linguistics.

Cultures in Dialogue

Author : Annemarie Profanter
Publisher : Peter Lang
ISBN 13 : 9783631593745
Total Pages : 186 pages
Book Rating : 4.5/5 (937 download)

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Book Synopsis Cultures in Dialogue by : Annemarie Profanter

Download or read book Cultures in Dialogue written by Annemarie Profanter and published by Peter Lang. This book was released on 2010 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: JungakademikerInnen unterschiedlicher Fachgebiete haben sich mit der Idee, den interdisziplinären sowie interkulturellen wissenschaftlichen Dialog zu fördern, ans Werk gemacht und setzen sich in ihren Beiträgen mit internationalen Fragen beziehungsweise regionalen Themen auseinander. Um den Dialog auch über Sprachgrenzen hinweg anzuregen, sind alle Beiträge mit je einem italienischen, deutschen und englischsprachigen Abstract versehen. Der deskriptive Anspruch dieses Sammelwerks besteht darin, verschiedene Teilaspekte des Phänomens einer multikulturellen Gesellschaft in Südtirol aufzuzeigen. Der konstruktive Anspruch dieses Werks fußt auf einem übergeordneten Ziel: dem Schaffen von Momenten der Begegnung, des intersubjektiven und interdisziplinären Dialogs und erfordert die theoretische Fundierung von praktischen Formen dialogischer Problemanalyse und -bewältigung. Con l'idea di promuovere il dialogo interdisciplinare come anche quello scientifico interculturale neolaureati di diverse facoltà si sono dati da fare e trattano nelle loro opere questioni internazionali ossia temi regionali. Per promuovere il dialogo anche oltre le barriere linguistiche, i contributi si presentano con abstract in lingua inglese, tedesca e italiana. La pretesa descrittiva di questa raccolta di temi sta nel esplicare diversi aspetti del fenomeno di una società multiculturale in Alto Adige. La pretesa costruttiva di questa opera si basa su di un fine superiore: il creare di momenti d'incontro, di un dialogo intersoggettivo e interdisciplinare e richiede una base teorica di forme pratiche di analisi e soluzione dialogica di problemi. In an aim to promote an interdisciplinary and intercultural scientific dialogue young graduates of diverse disciplines have tackled the task of intensive investigation into «cultures in dialogue» as it relates to issues of international as well as regional relevance. In an attempt to motivate dialogue across language barriers all contributions provide abstracts in the three languages: German, Italian and English. The descriptive part of the collected edition provides an overview of diverse aspects of the phenomenon of a multicultural society in South Tyrol. The constructive aspect of the volume pursues the following goal: it creates moments of encounter, of intersubjective as well as interdisciplinary dialogue and lays the basis for a theoretical foundation of practical forms of dialogic problem analysis and problem solving.

Purple Jacaranda

Author : Claude-Hélène Mayer
Publisher : Waxmann Verlag
ISBN 13 : 3830983506
Total Pages : 248 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Purple Jacaranda by : Claude-Hélène Mayer

Download or read book Purple Jacaranda written by Claude-Hélène Mayer and published by Waxmann Verlag. This book was released on 2016 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stories and autobiographical narrations have particular importance in society, whether they are told, shared or just listened to. This book presents 19 narrations of authors about their own experiences as migrants. Coming from different parts of the world, they tell stories about struggles, development, doubt, challenges, hope and empowerment, sometimes amusing the reader and then again containing a saddening or thought-provoking undertone. These creative works are set in various cultural contexts such as for example Germany, Australia, South Africa, America, India or Hungary and describe how life experiences in different countries contribute to and influence the development of transcultural identities. This book is a must for readers interested in transcultural stories, creative writing and identity development in cultural and transcultural contexts.

The meaning of sense of coherence in transcultural management

Author : Claude H. Meyer
Publisher : Waxmann Verlag
ISBN 13 : 3830975538
Total Pages : 457 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis The meaning of sense of coherence in transcultural management by : Claude H. Meyer

Download or read book The meaning of sense of coherence in transcultural management written by Claude H. Meyer and published by Waxmann Verlag. This book was released on 2011 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long description: This study contributes to the question how managers could be qualified to increase their ability to activate resources and develop sense of coherence in challenging transcultural work contexts. Thereby it refers to developing intercultural competence and well-being in transcultural management settings by presenting a salutogenetic-oriented consultancy model: "Mental health in transcultural organisations". This model is based on a systemic and salutogenetic, transcultural and transformative fundament and includes counselling, a managerial training series and a team mentoring approach, as well as facilitator training.

Interkulturelle Mediation

Author : Katharina Kriegel-Schmidt
Publisher : LIT Verlag Münster
ISBN 13 : 3643114893
Total Pages : 574 pages
Book Rating : 4.6/5 (431 download)

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Book Synopsis Interkulturelle Mediation by : Katharina Kriegel-Schmidt

Download or read book Interkulturelle Mediation written by Katharina Kriegel-Schmidt and published by LIT Verlag Münster. This book was released on 2012 with total page 574 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Bridging Cultures

Author : Ciara
Publisher : Columbia University Press
ISBN 13 : 3838263529
Total Pages : 259 pages
Book Rating : 4.8/5 (382 download)

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Book Synopsis Bridging Cultures by : Ciara

Download or read book Bridging Cultures written by Ciara and published by Columbia University Press. This book was released on 2014-04-15 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the rapidly developing globalization of various sectors of modern life, individuals, organizations, and nations are becoming increasingly aware of the ways in which cultural diversity may not only be a potential cause of conflict but also a source of growth, creativity, and inspiration. If, traditionally, intercultural mediation has been understood as a conflict-solving strategy or as a means to facilitate communication between individuals from different cultural backgrounds, Bridging Culture aims at providing a framework and a set of theoretical reflections towards a larger vision of the field, presenting mediation as a particular form of critical intervention within the different domains of the humanities. The contributions in the present volume take intercultural mediation to be a multifaceted, interdisciplinary phenomenon, impacting upon the fields of linguistics and literature as well as translation and cultural studies, where themes such as interculturality, multilingualism, and cultural transfer are continual and urgent features of contemporary discourse and debate.

Dialogue in Intercultural Communities

Author : Claudio Baraldi
Publisher : John Benjamins Publishing
ISBN 13 : 9027210217
Total Pages : 289 pages
Book Rating : 4.0/5 (272 download)

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Book Synopsis Dialogue in Intercultural Communities by : Claudio Baraldi

Download or read book Dialogue in Intercultural Communities written by Claudio Baraldi and published by John Benjamins Publishing. This book was released on 2009 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the meanings of educational interactions which aim to promote peace and positive relationships. This analysis is based on theories of communication and active participation in education systems, in particular in intercultural settings. The book investigates the cultural presuppositions of dialogues which can empower participants expressions in interactions through the management of discussions and conflicts. These presuppositions are observed in the use of language in participants narratives and interactions. The book draws on the fine-grained analysis of a large corpus of questionnaires, interviews and videotaped interactions collected in 12 camps promoted by CISV (Children s International Summer Villages), an international organisation which is active in 70 countries. The analysis encompasses both organisational meetings and educational activities involving adults, children and adolescents of several nationalities, and shows the importance of the different ways in which the adults who coordinate these meetings and activities act and use language. These different ways of acting in interactions can promote both empowering dialogues and disempowering monologues, with important consequences for the fulfilment of educational purposes. For its contents, theoretical framework and methodology, the book may be of interest for educators, teachers, experts in mediation, scholars and students in cultural sociology, sociolinguistics, communication studies, discourse studies and dialogue studies."

Mori-Joe - exploring magical paths

Author : Claude-Hélène Mayer
Publisher : Waxmann Verlag
ISBN 13 : 3830983794
Total Pages : 119 pages
Book Rating : 4.8/5 (39 download)

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Book Synopsis Mori-Joe - exploring magical paths by : Claude-Hélène Mayer

Download or read book Mori-Joe - exploring magical paths written by Claude-Hélène Mayer and published by Waxmann Verlag. This book was released on 2015 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about Mori-Joe and the cultural and spiritual journey she embarks on. After spending her formative years in Germany she moves to South Africa with her parents, where exciting new worlds await her. Somehow these worlds are already uncannily familiar to her. Her journey is told in the form of a didactic narrative. It is an amazing story on the one hand, on the other a biographical excerpt that has its roots in a set of profound cross-cultural scenarios. Mori-Joe's story is based on David S. Hoopes' cross-cultural personality development methodologies and cleverly conceptualises this into a humorous and entertaining narrative. Found at the end of the story is a compact, scientific 'user guide' on intercultural personality development with select references to the literature that has been consulted on this subject. The book has been written as a novel in a style that is both palatable to young people and adults alike, as it is to persons in a professional context devoted to the subject of cross-cultural development and learning. It can be adopted by schools and universities as foundational material for an understanding of the subject, as well as for topics like psychobiography and anti-racism. Claude-Hélène Mayer holds a Master and Doctorate in Socio-Cultural Anthropology from the University of Göttingen, Germany, and a Doctorate in Management from Rhodes University, Grahamstown. Her research areas are cross-cultural conflict management, identity, value and health in organisational contexts. She is currently Professor of Intercultural Business Communication at the University of Applied Sciences in Hamburg, Germany, and Senior Research Associate at Rhodes University, Grahamstown, South Africa. PD Dr. habil. Claude-Hélène Mayer, PhD (RU) ist Visiting Professor an der University of South Africa, Pretoria, Distinguished Visiting Professor (2013) und Senior Research Associate an der Rhodes University, Grahamstown, sowie Privatdozentin am Lehrstuhl für Sprachgebrauch und Therapeutische Kommunikation, Europa-Universität Viadrina, Frankfurt (Oder). Sie ist interkulturelle Trainerin, Mediatorin & Ausbilderin für Mediation (BM), systemische Beraterin (NIS) und systemische Familientherapeutin (SG), Hypnosetherapeutin (TIM) und integrierte Lerntherapeutin (ILT). Ihre Forschungsthemen sind interkulturelle Gesundheit in Organisationen, interkulturelles Konfliktmanagement und Mediation sowie Beratung. Sie ist Autorin mehrerer Kinderbücher, Fachbücher, wissenschaftlicher Artikel und Monographien.

Our Common Denominator

Author : Christoph Antweiler
Publisher : Berghahn Books
ISBN 13 : 1785330942
Total Pages : 364 pages
Book Rating : 4.7/5 (853 download)

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Book Synopsis Our Common Denominator by : Christoph Antweiler

Download or read book Our Common Denominator written by Christoph Antweiler and published by Berghahn Books. This book was released on 2016-04-01 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the politicization of anthropology in the 1970s, most anthropologists have been reluctant to approach the topic of universals—that is, phenomena that occur regularly in all known human societies. In this volume, Christoph Antweiler reasserts the importance of these cross-cultural commonalities for anthropological research and for life and co-existence beyond the academy. The question presented here is how anthropology can help us approach humanity in its entirety, understanding the world less as a globe, with an emphasis on differences, but as a planet, from a vantage point open to commonalities.

Interkulturelle Mediation

Author : Alexandra Mietusch
Publisher : GRIN Verlag
ISBN 13 : 3640495772
Total Pages : 38 pages
Book Rating : 4.6/5 (44 download)

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Book Synopsis Interkulturelle Mediation by : Alexandra Mietusch

Download or read book Interkulturelle Mediation written by Alexandra Mietusch and published by GRIN Verlag. This book was released on 2009-12-17 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt: Studienarbeit aus dem Jahr 2005 im Fachbereich Psychologie - Grenzgebiete und Hilfswissenschaften, Note: 1, Hochschule Zittau/Görlitz; Standort Görlitz (Sozialwesen), Veranstaltung: Psychologie des interkulturellen Kommunizierens, Sprache: Deutsch, Abstract: Im Laufe dieser Arbeit über interkulturelle Mediation wird zwischen den allgemeinen Grundlagen der Mediation und den spezifischen der interkulturellen Mediation differenziert. Dazu erfolgt eine präzise Einführung in die Mediation um Unterschiede bzw. spezifische Ergänzungen und Besonderheiten der interkulturellen Mediation klar herausarbeiten zu können. Diese Arbeit wird eingeleitet mit dem Thema der (interkulturellen) Konflikte, denn diese bilden die Vorrausetzung für eine Konfliktbearbeitung in Form von Mediation.