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Integrity In His Service
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Book Synopsis Integrity Service by : Ron Willingham
Download or read book Integrity Service written by Ron Willingham and published by Simon and Schuster. This book was released on 2005-10-03 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company today recognizes the importance of good customer service and putting the customer first. Why, then, do service people so often treat us as though we're supposed to serve them, rather than the opposite? How often do we feel neglected, frustrated, or just plain unhappy -- wondering what happened to basic civility and common courtesy? Why do things seem to be getting worse rather than better? And how can businesses train employees to offer customers the courtesy and attention they are entitled to? Ron Willingham, whose seminars and training sessions have helped big companies around the world change their employees' behavior, offers a new and subtler way of looking at customer service. Instead of the traditional "paint an artificial smile on your face" approach, Integrity Service brings the whole person into the service experience, showing that good customer relationships grow from employees' beliefs about who they are and what's possible for them to achieve, what career rewards they deserve, and what value they can give customers. Integrity Service presents fundamental principles that lead to individual success and gives readers specific action guidelines for on and off the job. Willingham's documented success through his seminars and programs ensures that the hands-on help in this book will bring employees and managers to a new understanding of the nature of service. In a world of automated phone systems and constantly frustrated customers, Ron Willingham provides a proven program that empowers employees to provide the superior service that people really want and deserve.
Book Synopsis Integrity in His Service by : Ralph Champagne
Download or read book Integrity in His Service written by Ralph Champagne and published by . This book was released on 2014-09-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Integrity written by Henry Cloud and published by Harper Collins. This book was released on 2009-06-02 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Integrity—more than simple honesty, it's the key to success. A person with integrity has the ability to pull everything together, to make it all happen no matter how challenging the circumstances. Drawing on experiences from his work, Dr. Henry Cloud, a clinical psychologist, leadership coach, corporate consultant and nationally syndicated radio host, shows how our character can keep us from achieving all we want to (or could) be. In Integrity, Dr. Cloud explores the six qualities of character that define integrity, and how people with integrity: Are able to connect with others and build trust Are oriented toward reality Finish well Embrace the negative Are oriented toward increase Have an understanding of the transcendent Integrity is not something that you either have or don't, but instead is an exciting growth path that all of us can engage in and enjoy.
Book Synopsis Mansfield's Book of Manly Men by : Stephen Mansfield
Download or read book Mansfield's Book of Manly Men written by Stephen Mansfield and published by HarperChristian + ORM. This book was released on 2013-11-26 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Witty, compelling, and shrewd, Mansfield’s Book of Manly Men is about resurrecting your inborn, timeless, essential, masculine self. The Western world is in a crisis of discarded honor, dubious integrity, and faux manliness. It is time to recover what we have lost. Stephen Mansfield shows us the way. Working with timeless maxims and stirring examples of manhood from ages past, Mansfield issues a trumpet call of manliness fit for our times. In Mansfield’s Book of Manly Men, you’ll see that: This book is about doing. It is about action. It is about knowing the deeds that comprise manhood and doing those deeds. Habits have to be formed, and actions have to be aligned with the grace received. “My goal in this book is simple,” Mansfield says. “I want to identify what a genuine man does?the virtues, the habits, the disciplines, the duties, the actions of true manhood?and then call men to do it.”
Book Synopsis Intentional Integrity by : Robert Chesnut
Download or read book Intentional Integrity written by Robert Chesnut and published by St. Martin's Press. This book was released on 2020-07-28 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Silicon Valley expert Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture—integrity—are destined to fail. “Show of hands—who in this group has integrity?” It’s with this direct and often uncomfortable question that Robert Chesnut, General Counsel of Airbnb, begins every presentation to new employees. Defining integrity is difficult. Once understood as “telling the truth and keeping your word,” it was about following not just the letter but the spirit of the law. But in a moment when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behavior. Trust in most traditional institutions is down—government, religious organizations, and higher education—and there’s a dark cloud hovering over technology. But this is precisely where companies come in; as peoples’ faith in establishments deteriorates, they’re turning to their employer for stability. In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. We will always need governments to manage defense, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress—if they act with integrity. "Rob is an insider who's combined doing good with doing business well in two iconic Silicon Valley companies. His book contains smart, practical advice for anyone looking to do good and do well.” —Reid Hoffman, co-founder of LinkedIn and author of Blitzscaling
Download or read book Integrity written by Charles R. Swindoll and published by . This book was released on 1998-09-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Power of Integrity by : John MacArthur
Download or read book The Power of Integrity written by John MacArthur and published by Crossway. This book was released on 1997-04-30 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in a society that has largely abandoned moral standards and Christian principles. Unkept campaign promises, false advertising, exaggerated tax exemptions, employee theft—compromise has become a way of life. Such moral concession has even invaded the church. Faced with an opportunity to proclaim Christ to unbelievers, we feel intimidated and keep silent. Or we water down God's Word on ethical issues at work or in our community to avoid rejection. Too often we prefer hypocrisy to integrity. But God longs for His people to be different—to maintain a commitment to His standards, no matter what the cost. Is consistent obedience to God—integrity—attainable in this world of sin and self? By the grace and power of God, yes! One of the nation's most respected pastors points the way to persevering character in Christ. Drawing from scriptural examples of godly men who modeled integrity during severe testing, MacArthur makes a compelling case for the impact a man or woman of integrity can have in our world. A helpful study guide for individuals or groups is included.
Book Synopsis Integrity Selling for the 21st Century by : Ron Willingham
Download or read book Integrity Selling for the 21st Century written by Ron Willingham and published by Currency. This book was released on 2003-06-17 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: “I have observed several hundred salespeople who were taught to use deceptive practices like ‘bait and switch’ and encouraged to play negotiation games with customers... In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher.” — Ron Willingham If you’ve tried manipulative, self-focused selling techniques that demean you and your customer, if you’ve ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs — and believing that you can meet those needs — will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales. Since the publication of Ron Willingham’s enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today’s business climate — when the need for integrity is greater than ever before. Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you’ve established your own goals and personality traits, you’ll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship. Drawing upon Willingham’s years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
Book Synopsis Integrity in Business by : Frank Holder
Download or read book Integrity in Business written by Frank Holder and published by CRC Press. This book was released on 2016-05-23 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business integrity is rarely a matter of straight-forward rules. As the nature and geography of business transactions become more complex, managers are required to make judgements and to tackle new ethical dilemmas that are often local and situational. Integrity in Business explores the complex nature of integrity and business and illustrates how organizations have avoided major setbacks to their reputations and value by encouraging integrity. It also examines those organizations that have failed or experienced serious reputational damage due to lack of preparation, lack of transparency and lack of leadership. Frank Holder analyzes how transparency and integrity depend on a state of balance in competition and knowing who you are doing business with. He explains the significance of leadership awareness which, whilst now global, is alert to the need to establish integrity in local markets. Using his research from a review of significant fraud cases, legislative mandates and governmental and nongovernmental initiatives over the past 15 years, the author provides a rigorous and sophisticated guide to understanding and adopting an holistic business integrity strategy- one which has a realistic chance of protecting your organization from the kind of catastrophic loss or reputational damage that can easily be the result of an error of judgement in a world that is increasingly connected and driven by instant and social media.
Download or read book Integrity written by Richard M. Davis and published by . This book was released on 2016-12 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Beyond Integrity written by Scott Rae and published by Zondervan Academic. This book was released on 2012-02-21 with total page 1076 pages. Available in PDF, EPUB and Kindle. Book excerpt: Integrity is essential to Judeo-Christian business ethics. But today’s business environment is complex. Those in business, and those preparing to enter the business world, need to grapple with the question of how integrity and biblical ethics can be applied in the workplace. They need to go “beyond integrity” in their thinking. Beyond Integrity is neither excessively theoretical nor simplistic and dogmatic. Rather, it offers a balanced and pragmatic approach to a number of concrete ethical issues. Readings from a wide range of sources present competing perspectives on each issue, and real-life case studies further help the reader grapple with ethical dilemmas. The authors conclude each chapter with their own distinctly Christian commentary on the topic covered. This Zondervan ebook of the third edition has been revised to provide the most up-to-date introduction to the issues Christians face in today’s constantly changing business culture. Revisions include: • 30 new case studies • 1/3 new readings • 50% substantially revised • sidebars that reflect the issues in the news and business press • summaries and material for discussion
Book Synopsis If You Know who You are You Will Know what to Do by : Ronald J. Greer
Download or read book If You Know who You are You Will Know what to Do written by Ronald J. Greer and published by Abingdon Press. This book was released on 2012 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume offers a timely look at the important topic of integrity. What does integrity mean? What does it involve? How do we "do" integrity? Drawing on his experience as a Christian, a minister, and a pastoral counselor, Ronald J. Greer explores the two sides of integrity: personal integrity and moral integrity. Personal integrity involves an integrated life, where we are in harmony with ourselves, while moral integrity reflects the evolution of the word, as the idea of morality and ethics merged with the concept of wholeness Perfect for the graduate or as a gift for anyone at a key turning point in their lives, this small book provides the insight and guidelines that will become the touchstones for a good, well-lived life.
Download or read book Force for Good written by Brian Engelland and published by Sophia Institute Press. This book was released on 2017-10-26 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: These pages show you how to infuse integrity into your business and why it is so essential to success. You will learn not only the responsibilities you have to your employees, to your customers, and to society in general, but also why you must fulfill these responsibilities to remain competitive. In short, you’ll learn how to do the right thing in business, and how to do it the right way. From Force for Good you’ll learn: The one principal concern of business (Hint: it’s not profit)The particular virtues you must have to run a good businessWhat natural law is and how it applies to businessThe 3 elements of business integrityThe 4 core principles of Catholic social doctrine that render even very competitive businesses humaneThe 6 things you must consider when making ethical decisionsThe 10 steps you must take now to develop integrity in your business These helpful pages include, as well: Scriptural support for Catholic Social Doctrines related to businessDozens of quotes from papal encyclicals about businessMany real-life examples from real businesses, successful and notPlus, much more to make you a better person and your business a better business!
Book Synopsis The Integrity of the Body of Christ by : Arden Mahlberg
Download or read book The Integrity of the Body of Christ written by Arden Mahlberg and published by Wipf and Stock Publishers. This book was released on 2016-05-23 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: For religious communities to have integrity and credibility they must flourish as places of love and respect. Every aspect of church life is defined and protected by essential boundaries: boundaries around space, time, thought, speech, will, emotion, and behavior--both for clergy and church members. Lack of awareness and attention to boundary keeping diminishes the integrity of the church and harms its mission, whereas insight and vigilance about best practices lend freedom and energy to the calling of the church to care for others and to reach out to the world. In a flourishing Christian community, a wide array of boundaries must be recognized, celebrated, and navigated--from the boundaries that define and protect us as individual persons to role boundaries and the boundaries that define essential communal functions, such as worship. This book is no conventional account of boundaries. It takes a comprehensive approach to the challenge of understanding and creating healthy boundaries. It applies the lessons from the emerging field of behavioral ethics to the rich and rewarding complexity of boundaries in church life, helping us to be more loving and responsible in how we think, speak, and act, so that the church can be true to its identity and mission.
Book Synopsis The Integrity Dividend by : Tony Simons
Download or read book The Integrity Dividend written by Tony Simons and published by John Wiley & Sons. This book was released on 2008-10-14 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Corporate and government scandals continue to deepen our mistrust of leaders. While credibility is the foundation of effective leadership, most leaders struggle, and sometimes fail, to align their words and their actions. Now for the first time, leadership expert Tony Simons has measured the bottom-line value of business leaders who live by their word and actually do what they say they are going to do. In The Integrity Dividend, Tony Simons shows how leaders? personal integrity drives the profitability and overall success of their organization. This groundbreaking book is based in on solid research and reveals that businesses led by managers of higher integrity enjoy deeper employee commitment, lower turnover, superior customer service, and substantially higher profitability. This improved performance is the integrity dividend. Simons conducted dozens of focus groups, surveyed thousands of employees, collected financial and operational numbers, and interviewed over 100 senior executives and executive coaches. The book lays out the research clearly and provides proven tools for managing common integrity challenges. It offers guidance for building individual credibility and for creating an organizational culture of integrity and accountability. Throughout, Simons uses real-world insight and stories drawn from senior executives, line managers, and coaches. The Integrity Dividend is a fresh view of leadership at a time when it is most needed.
Book Synopsis Moral Resilience by : Cynda Hylton Rushton
Download or read book Moral Resilience written by Cynda Hylton Rushton and published by Oxford University Press. This book was released on 2018-10-02 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Suffering is an unavoidable reality in health care. Not only are patients and families suffering but also the clinicians who care for them. Commonly the suffering experienced by clinicians is moral in nature, in part a reflection of the increasing complexity of health care, their roles within it, and the expanding range of available interventions. Moral suffering is the anguish that occurs when the burdens of treatment appear to outweigh the benefits; scarce human and material resources must be allocated; informed consent is incomplete or inadequate; or there are disagreements about goals of treatment among patients, families or clinicians. Each is a source of moral adversity that challenges clinicians' integrity: the inner harmony that arises when their essential values and commitments are aligned with their choices and actions. If moral suffering is unrelieved it can lead to disengagement, burnout, and undermine the quality of clinical care. The most studied response to moral adversity is moral distress. The sources and sequelae of moral distress, one type of moral suffering, have been documented among clinicians across specialties. It is vital to shift the focus to solutions and to expanded individual and system strategies that mitigate the detrimental effects of moral suffering. Moral resilience, the capacity of an individual to restore or sustain integrity in response to moral adversity, offers a path forward. It encompasses capacities aimed at developing self-regulation and self-awareness, buoyancy, moral efficacy, self-stewardship and ultimately personal and relational integrity. Clinicians and healthcare organizations must work together to transform moral suffering by cultivating the individual capacities for moral resilience and designing a new architecture to support ethical practice. Used worldwide for scalable and sustainable change, the Conscious Full Spectrum approach, offers a method to solve problems to support integrity, shift patterns that undermine moral resilience and ethical practice, and source the inner potential of clinicians and leaders to produce meaningful and sustainable results that benefit all.
Book Synopsis Prophetic Integrity by : R.T. Kendall
Download or read book Prophetic Integrity written by R.T. Kendall and published by Thomas Nelson. This book was released on 2022-05-17 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: What happens when prophets are wrong? In 2020, many Christians claiming to be prophets said God told them that Donald Trump would be re-elected as president. Over thirty years before that, one the famous Kansas City Prophets, Paul Cain, prophesied that there would be a revival in London in 1990, which never came to pass. These examples make us wonder: What happens when prophets get it wrong? Are there consequences for misleading God's people? What would a genuine prophet look like today? And how can you tell a false prophet from a genuine one? In recent years, misjudgments among Charismatic Christians claiming to speak for God as well as moral failures within Evangelicalism have resulted in a crisis of belief. In Prophetic Integrity, bestselling author and speaker, R.T. Kendall gives a warning to those speaking in God's name and offers a way forward in trusting God despite the failures of the church. To unpack this difficult topic, Kendall, a self-described "Reformed charismatic," relates accounts of visions and supernatural experiences and shares stories and thoughts about Christian leaders that he knew personally, such as Paul Cain and Ravi Zacharias. He gives examples of good and bad prophecies and teaches a biblical and theologically-sound understanding of prophetic gifting and use. Prophetic Integrity is a book for those who believe that God still speaks today but have serious questions about those within the church that identify as prophets. It's a call for honesty, vulnerability, and repentance; and it speaks to Christians of many different traditions, including Charismatic and Evangelical. Discerning Christians of many different traditions can and must take both God's word and the gift of prophecy seriously and recognize how humans can abuse such gifts or use them to advance God's Kingdom.
