Innovative Design for Societal Needs

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Publisher : Springer Nature
ISBN 13 : 9819964687
Total Pages : 201 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis Innovative Design for Societal Needs by : Sougata Karmakar

Download or read book Innovative Design for Societal Needs written by Sougata Karmakar and published by Springer Nature. This book was released on 2023-12-15 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents select proceedings of North-East Research Conclave (NERC 2022) on innovative design for societal needs. Human Society and culture are a continuously evolving, complex, and intelligent system. The social needs of humans today are exacerbated by extremely unbalanced regional economic development and cultural identity crises across the globe and within states. This edited book presents cutting-edge research on how design innovation can be used to bring sustainable and meaningful social change. It also provides novel directions for future researchers interested in exploring the impact of design innovation and design thinking on human society. The book can be a valuable reference for beginners, researchers, and professionals interested in innovative design and allied fields.

Design, When Everybody Designs

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Publisher : MIT Press
ISBN 13 : 026232864X
Total Pages : 257 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Design, When Everybody Designs by : Ezio Manzini

Download or read book Design, When Everybody Designs written by Ezio Manzini and published by MIT Press. This book was released on 2015-03-06 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: The role of design, both expert and nonexpert, in the ongoing wave of social innovation toward sustainability. In a changing world everyone designs: each individual person and each collective subject, from enterprises to institutions, from communities to cities and regions, must define and enhance a life project. Sometimes these projects generate unprecedented solutions; sometimes they converge on common goals and realize larger transformations. As Ezio Manzini describes in this book, we are witnessing a wave of social innovations as these changes unfold—an expansive open co-design process in which new solutions are suggested and new meanings are created. Manzini distinguishes between diffuse design (performed by everybody) and expert design (performed by those who have been trained as designers) and describes how they interact. He maps what design experts can do to trigger and support meaningful social changes, focusing on emerging forms of collaboration. These range from community-supported agriculture in China to digital platforms for medical care in Canada; from interactive storytelling in India to collaborative housing in Milan. These cases illustrate how expert designers can support these collaborations—making their existence more probable, their practice easier, their diffusion and their convergence in larger projects more effective. Manzini draws the first comprehensive picture of design for social innovation: the most dynamic field of action for both expert and nonexpert designers in the coming decades.

Design for Social Innovation

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Author :
Publisher : Routledge
ISBN 13 : 1000464512
Total Pages : 487 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Design for Social Innovation by : Mariana Amatullo

Download or read book Design for Social Innovation written by Mariana Amatullo and published by Routledge. This book was released on 2021-11-29 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United Nations, Australia Post, and governments in the UK, Finland, Taiwan, France, Brazil, and Israel are just a few of the organizations and groups utilizing design to drive social change. Grounded by a global survey in sectors as diverse as public health, urban planning, economic development, education, humanitarian response, cultural heritage, and civil rights, Design for Social Innovation captures these stories and more through 45 richly illustrated case studies from six continents. From advocating to understanding and everything in between, these cases demonstrate how designers shape new products, services, and systems while transforming organizations and supporting individual growth. How is this work similar or different around the world? How are designers building sustainable business practices with this work? Why are organizations investing in design capabilities? What evidence do we have of impact by design? Leading practitioners and educators, brought together in seven dynamic roundtable discussions, provide context to the case studies. Design for Social Innovation is a must-have for professionals, organizations, and educators in design, philanthropy, social innovation, and entrepreneurship. This book marks the first attempt to define the contours of a global overview that showcases the cultural, economic, and organizational levers propelling design for social innovation forward today.

Change by Design

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Publisher : Harper Collins
ISBN 13 : 0061937746
Total Pages : 278 pages
Book Rating : 4.0/5 (619 download)

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Book Synopsis Change by Design by : Tim Brown

Download or read book Change by Design written by Tim Brown and published by Harper Collins. This book was released on 2009-09-29 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Change by Design, Tim Brown, CEO of IDEO, the celebrated innovation and design firm, shows how the techniques and strategies of design belong at every level of business. Change by Design is not a book by designers for designers; this is a book for creative leaders who seek to infuse design thinking into every level of an organization, product, or service to drive new alternatives for business and society.

Design for Social Innovation in Canada

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Publisher :
ISBN 13 : 9781612298108
Total Pages : 133 pages
Book Rating : 4.2/5 (981 download)

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Book Synopsis Design for Social Innovation in Canada by : Lorenzo Imbesi

Download or read book Design for Social Innovation in Canada written by Lorenzo Imbesi and published by . This book was released on 2015-09 with total page 133 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design has always played a role in the process of production, transformations in society and the economy, shifts in technology and impacts on the environment. The nature of the changes created by our post-industrial era is challenging the character of design and its role in society. The post-industrial era is creating complex projects for technology, service, systems, strategy and products. Clients are even becoming undefined stakeholders, and this can be extended to the entire community and the environment. The rise of digital technology and the knowledge society are introducing a new culture, which can be open, participatory, shared and collaborative. Here the designer is acting as a researcher, always questioning the character of the project, its outcomes and process. Open access, co-design, crowdfunding, digital manufacturing, open-source, DIY, enabling systems and networking can be included in the toolbox of the designer and can create opportunities to drive the change towards sustainability, equity and democracy. Social innovation is leveraging forms of collaboration and co-production in which designers, innovators, users and communities co-create knowledge and solutions for a wide range of social needs, exploiting the networking technologies. This book explores a number of areas where design can contribute to face the contemporary transformations in our society with real-life collaborative research and innovation projects. Through a number of Canadian social innovation case studies collected in social, environmental and technological fields, we recognize how the role of the designer cannot be limited to the production of finished objects; rather, designers can create tools and platforms to help users and citizens participate in projects, even allowing forms of personalization.

Design Thinking for the Greater Good

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Publisher : Columbia University Press
ISBN 13 : 0231545851
Total Pages : 530 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Design Thinking for the Greater Good by : Jeanne Liedtka

Download or read book Design Thinking for the Greater Good written by Jeanne Liedtka and published by Columbia University Press. This book was released on 2017-09-05 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies—and provide a practical roadmap for readers to implement these tools. The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable.

The International Handbook on Social Innovation

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Publisher : Edward Elgar Publishing
ISBN 13 : 1849809992
Total Pages : 523 pages
Book Rating : 4.8/5 (498 download)

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Book Synopsis The International Handbook on Social Innovation by : Frank Moulaert

Download or read book The International Handbook on Social Innovation written by Frank Moulaert and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 523 pages. Available in PDF, EPUB and Kindle. Book excerpt: ÔThe challenges of poverty and social exclusion cannot be fully resolved through conventional public sector policies and market-led innovation. The case studies in this Handbook capture some of the key success factors of socially innovative action in different socio-economic contexts. This Handbook will inspire readers as it highlights the creativity and commitment of diverse enterprises and movements working for social innovation.Õ Ð Anna Kajumulo Tibaijuka, Minister for Lands, Housing and Human Settlements, United Republic of Tanzania, and retired UN Under Secretary General, immediate former Executive Director of UN-HABITAT ÔSocial innovation may not be a new idea but it is clearly an idea whose time has come, not least because the traditional models of innovation Ð narrowly framed technical models Ð have run their course and no longer resonate in a world of societal challenges. This Handbook has two great merits Ð it brings conceptual rigour to the debate and it provides compelling narratives of social innovation in practice.Õ Ð Kevin Morgan, Cardiff University, UK ÔIn an era where social innovation is re-emerging as an important policy framework for bringing social transformation, this volume is a significant contribution to the theory and practice of social innovation. The incremental discussion from concepts to theory to practice and then to social innovation research is supported by cases literally from all over the globe. It moves the discourse from isolated models of neighbourhood engagements and social enterprises, to a comprehensive, multidimensional approach combining needs, social relations and empowerment. A must read for academicians, learners, practitioners and policy makers alike.Õ Ð S. Parasuraman, Tata Institute of Social Sciences, Mumbai, India ÔSocial innovation is an important instrument for understanding how contemporary societies deal with social change and how social practices and policies intended to combat poverty and social exclusion are developed and implemented effectively. The Handbook offers a valuable contribution to the development of a clear, transdisciplinary and critical understanding of social innovation practices. The reader will find an in-depth discussion of the most important theoretical approaches to the concept and a thorough exposition of the epistemological and methodological framework for research in social innovation. The volume includes a number of interesting case studies in different areas of social change and issues of policy and governance.Õ Ð Enzo Mingione, University of Milano-Bicocca, Italy This enriching Handbook covers many aspects of the scientific and socio-political debates on social innovation today. The contributors provide an overview of theoretical perspectives, methodologies and instructive experiences from all continents, as well as implications for collective action and policy. They argue strongly for social innovation as a key to human development. The Handbook defines social innovation as innovation in social relations within both micro and macro spheres, with the purpose of satisfying unmet or new human needs across different layers of society. It connects social innovation to empowerment dynamics, thus giving a political character to social movements and bottom-up governance initiatives. Together these should lay the foundations for a fairer, more democratic society for all. This interdisciplinary work, written by scholars collaborating to develop a joint methodological perspective toward social innovation agency and processes, will be invaluable for students and researchers in social science and humanities. It will also appeal to policy makers, policy analysts, lobbyists and activists seeking to give inspiration and leadership from a social innovation perspective.

The Open Book of Social Innovation

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Author :
Publisher :
ISBN 13 : 9781848750715
Total Pages : 0 pages
Book Rating : 4.7/5 (57 download)

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Book Synopsis The Open Book of Social Innovation by : Robin Murray

Download or read book The Open Book of Social Innovation written by Robin Murray and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is about the many ways in which people are creating new and more effective answers to the biggest challenges of our times: how to cut our carbon footprint; how to keep people healthy; and how to end poverty. It describes the methods and tools for innovation being used across the world and across different sectors – the public and private sectors, civil society and the household – in the overlapping fields of the social economy, social entrepreneurship and social enterprise. It draws on inputs from hundreds of organisations to document the many methods currently being used around the world." -- Back cover.

Design Justice

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Publisher : MIT Press
ISBN 13 : 0262043459
Total Pages : 358 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Design Justice by : Sasha Costanza-Chock

Download or read book Design Justice written by Sasha Costanza-Chock and published by MIT Press. This book was released on 2020-03-03 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of how design might be led by marginalized communities, dismantle structural inequality, and advance collective liberation and ecological survival. What is the relationship between design, power, and social justice? “Design justice” is an approach to design that is led by marginalized communities and that aims expilcitly to challenge, rather than reproduce, structural inequalities. It has emerged from a growing community of designers in various fields who work closely with social movements and community-based organizations around the world. This book explores the theory and practice of design justice, demonstrates how universalist design principles and practices erase certain groups of people—specifically, those who are intersectionally disadvantaged or multiply burdened under the matrix of domination (white supremacist heteropatriarchy, ableism, capitalism, and settler colonialism)—and invites readers to “build a better world, a world where many worlds fit; linked worlds of collective liberation and ecological sustainability.” Along the way, the book documents a multitude of real-world community-led design practices, each grounded in a particular social movement. Design Justice goes beyond recent calls for design for good, user-centered design, and employment diversity in the technology and design professions; it connects design to larger struggles for collective liberation and ecological survival.

The Design of Business

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Publisher : Harvard Business Press
ISBN 13 : 1422177807
Total Pages : 209 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The Design of Business by : Roger L. Martin

Download or read book The Design of Business written by Roger L. Martin and published by Harvard Business Press. This book was released on 2009 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most companies today have innovation envy. Many make genuine efforts to be innovative: they spend on R & D, bring in creative designers, hire innovation consultants; but they still get disappointing results. Roger Martin argues that to innovate and win, companies need 'design thinking'.

Exploring the Design Dynamics of Community-based Social Innovation Projects by Applying the Theory of Infrastructuring

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Publisher :
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.:/5 (112 download)

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Book Synopsis Exploring the Design Dynamics of Community-based Social Innovation Projects by Applying the Theory of Infrastructuring by : Xiaolan Wang

Download or read book Exploring the Design Dynamics of Community-based Social Innovation Projects by Applying the Theory of Infrastructuring written by Xiaolan Wang and published by . This book was released on 2017 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social innovations are products, services and models that meet social needs and generate new social connections or collaborations. Interaction design research aimed at supporting social innovation projects has only recently begun to gain momentum. To better support social innovations and further promote social change, interaction designers need to better understand the emerging possibilities, limitations and implications in those projects. In this dissertation, to further explore how interaction designers can play a role in promoting social innovation, I utilize the theory of infrastructuring in relation to the theoretical framework publics (Le Dantec, 2016) for interpreting the underlying design process in social innovation projects in community contexts. I believe the application of the infrastructuring concept allows design to have a role in describing in detail the design process of those projects. Infrastructuring helps to reveal the inner workings of such projects. Moreover, personally being involved in several social innovation projects, such as being a community gardener, I was amazed by and interested in understanding more about the creativity of people in the design process of these projects. Hence, the goal of this research is to provide a comprehensive description and interpretation of the collective design of community-based social innovation projects. This dissertation reports on a multiple-case study that describes the design process of three community-based social innovation projects in the city of Vancouver - Inner City Farms, Vancouver Tool Library, and Woodland Community Garden. Based on the description, design implications are proposed to discuss the potentialities of interaction design in supporting the design process of such projects. On the one hand, this research highlights the aspects of the design process in which interaction designers can play a significant role and further support social innovation. On the other hand, applying the notion of infrastructuring to the collective design of community-based social innovation projects provides an opportunity to extend the understanding of design toward a more dynamic and open-ended process where conflicts, standards, and adaptions are interwoven within an infrastructuring process.

Social Innovation

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Publisher : Policy Press
ISBN 13 : 144735379X
Total Pages : 316 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Social Innovation by : Mulgan, Geoff

Download or read book Social Innovation written by Mulgan, Geoff and published by Policy Press. This book was released on 2019-11-26 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 21st century has brought a cornucopia of new knowledge and technologies. But there has been little progress in our ability to solve social problems using social innovation – the deliberate invention of new solutions to meet social needs - across the globe. Geoff Mulgan is a pioneer in the global field of social innovation. Building on his experience advising international governments, businesses and foundations, he explains how it provides answers to today’s global social, economic and sustainability issues. He argues for matching R&D in technology and science with a socially focused R&D and harnessing creative imagination on a larger scale than ever before. Weaving together history, ideas, policy and practice, he shows how social innovation is now coming of age, offering a comprehensive view of what can be done to solve the global social challenges we face.

Innovation Design

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Publisher : Springer Science & Business Media
ISBN 13 : 1447122682
Total Pages : 206 pages
Book Rating : 4.4/5 (471 download)

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Book Synopsis Innovation Design by : Elke den Ouden

Download or read book Innovation Design written by Elke den Ouden and published by Springer Science & Business Media. This book was released on 2011-10-01 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation Design presents an approach to designing shared value for businesses, non-profit organizations, end-users and society. The societal and economic challenges we are currently facing – such as the aging population, energy scarcity and environmental issues – are not just threats but are also great opportunities for organizations. Innovation Design shows how organizations can contribute to the process of generating value for society by finding true solutions to these challenges. And at the same time it describes how they can capture value for themselves in business ecosystems that care for both people and planet. This book covers: creating meaningful innovations that improve quality of life, engage users and provide value for organizations and other stakeholders, guiding the creation of shared value throughout the innovation process, with a practical and integrative approach towards value that connects ideas from economics, psychology, sociology and ecology, designing new business models and business ecosystems to deliver sustainable benefits for all the involved parties and stakeholders, addressing both tangible and intangible value. Innovation Design gives numerous examples of projects and innovations to illustrate some of the challenges and solutions you may encounter in your journey of designing meaningful innovations and creating shared value. It also offers practical methods and tools that can be applied directly in your own projects. And in a fast-changing world, it provides a context, a framework and the inspiration to create value at every level: for people, for organizations and for the society in which we live.

Perspectives on Impact

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Publisher : Routledge
ISBN 13 : 0429840764
Total Pages : 254 pages
Book Rating : 4.4/5 (298 download)

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Book Synopsis Perspectives on Impact by : Nina Montgomery

Download or read book Perspectives on Impact written by Nina Montgomery and published by Routledge. This book was released on 2019-02-14 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perspectives on Impact brings together leaders from across sectors to reflect on our approaches to social change. Sharing diverse examples from their work, these authors show how we must think more systemically and work more collaboratively to move the needle on the biggest social, humanitarian, and environmental challenges facing our world. Chapters by: Niko Canner, Shanti Nayak, and Cynthia Warner (Incandescent) Duncan Green (OxFam) Farah Ramzan Golant (Girl Effect, kyu) Sara Holoubek (Luminary Labs) Joi Ito (MIT Media Lab) Leila Janah (Samasource, LXMI, Samaschool) Amirah Jiwa George Kronnisanyon Werner (Republic of Liberia) Chris Larkin (IDEO.org) Eric Maltzer (Medora Ventures, Middlebury College) Jane Nelson (Harvard Kennedy School) Craig Nevill-Manning and Prem Ramaswami (Sidewalk Labs) Jacqueline Novogratz (Acumen) Deena Shakir (GV, formerly Google Ventures) Jose Miguel Sokoloff (MullenLowe Group) Lara Stein (TEDx, Women's March Global) Piyush Tantia (ideas42) Fay Twersky (William & Flora Hewlett Foundation) Sherrie Rollins Westin and Shari Rosenfeld (Sesame Workshop) Perspectives on Impact and its sister book, Perspectives on Purpose, bring together leading voices from across sectors to discuss how we must adapt our organizations for the twenty-first century world. Perspectives on Impact focuses on the recalibration of social impact approaches to tackle complex humanitarian, social, and environmental challenges; Perspectives on Purpose looks at the shifting role of the corporation in society through the lens of purpose.

Social Innovation in Higher Education

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Author :
Publisher : Springer Nature
ISBN 13 : 3030840441
Total Pages : 316 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Social Innovation in Higher Education by : Carmen Păunescu

Download or read book Social Innovation in Higher Education written by Carmen Păunescu and published by Springer Nature. This book was released on 2022-01-01 with total page 316 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book offers unique and novel views on the social innovation landscape, tools, practices, pedagogies, and research in the context of higher education. International, multi-disciplinary academics and industry leaders present new developments, research evidence, and practice expertise on social innovation in higher education institutions (HEIs), across academic and professional disciplines. The book includes a selected set of peer-reviewed chapters presenting different perspectives against which relevant actors can identify and analyse social innovation in HEIs. The volume demonstrates how HEIs can respond to societal challenges, support positive social change, and contribute to the development of international public policy discourse. It answers the question ‘how does the present higher education system, in different countries, promote social innovation and create social change and impact’. In answering this question, the book identifies factors driving success as well as obstacles. Furthermore, it examines how higher education innovation assists societal challenges and investigates the benefits of effective social innovation engagement by HEIs. The interdisciplinary approach of the volume makes it a must-read for scholars, students, policy-makers, and practitioners of economics, education, business and management, political science, and sociology interested in a better understanding of social innovation.

Social Innovation Design Cases

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1040102328
Total Pages : 223 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Social Innovation Design Cases by : Vijay K. Vaishnavi

Download or read book Social Innovation Design Cases written by Vijay K. Vaishnavi and published by Taylor & Francis. This book was released on 2024-08-14 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social innovation is an innovation whose main aim is to benefit society. There is a worldwide need for and interest in conducting innovations and social innovations. Social Innovation Design Cases: A Chronicle of Global Journeys provides an in-depth description of the design journeys of twenty social innovation cases from twelve countries around the globe on five continents. The design cases span areas ranging from promoting rural economic development to addressing climate change. The book describes in depth, citing relevant references, the design journeys of the twenty social innovations and corresponding social enterprises, following an innovation design process model. Additionally, it describes the knowledge models and metamodels contributed by these cases. Each design case presents the overall business model of the social innovation and the corresponding social enterprise. The book is for social entrepreneurs, innovators and aspiring innovators, especially those actively planning and designing social innovations in for-profit, government and not-for-profit organizations. In addition to managers, executives and mid-level staff, the book is for students and trainees who would like to understand different kinds of social innovations as well as their design and implementation. Providing details on the design and implementation of a variety of successful social innovations, the cases presented can serve as templates for future social innovations. The book can empower social entrepreneurs and innovators to develop and implement ideas for the betterment of society at large.

Entanglements of Designing Social Innovation in the Asia-Pacific

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1003801714
Total Pages : 277 pages
Book Rating : 4.0/5 (38 download)

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Book Synopsis Entanglements of Designing Social Innovation in the Asia-Pacific by : Yoko Akama

Download or read book Entanglements of Designing Social Innovation in the Asia-Pacific written by Yoko Akama and published by Taylor & Francis. This book was released on 2023-11-17 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: Rooted in the places, cultures, histories, and wisdom of the diverse Asia-Pacific region, this book gathers heterogeneous practices of designing social innovation that address various social, political, and environmental challenges. In contrast to dominant notions of design from the Global North that evolved through industrialisation and modernist thinking, the examples in this book speak to designing that is embodied, relational, temporal, ontological, and entangled deeply with ecologies. This edited volume shares rich and detailed stories from Aotearoa New Zealand, Cambodia, Indonesia, Japan, Malaysia, Myanmar, the Philippines, Samoa, Thailand, Vanuatu and a continent now called Australia, that offer honest and critical reflections from practitioners and scholars on designing social innovation. Contributors explore issues of ethics, politics, and positionality in their work. This book highlights the importance of respecting multiple knowledge streams, worldviews, and practices situated in a place. This then supports a plurality of designing social innovation. In all, this book offers ways to sharpen focus on entangled pluralities as a central condition for designing. It is a contribution of hope and inspiration that are becoming more urgently needed in the volatile uncertainties of this world. This book will be of interest to scholars working in social innovation, service design, social design, participatory design, design anthropology, and Asian studies.