Implementing SAP® CRM

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Author :
Publisher : CRC Press
ISBN 13 : 1482231425
Total Pages : 518 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Implementing SAP® CRM by : Vivek Kale

Download or read book Implementing SAP® CRM written by Vivek Kale and published by CRC Press. This book was released on 2014-12-03 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.

SAP CRM

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781493210398
Total Pages : 0 pages
Book Rating : 4.2/5 (13 download)

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Book Synopsis SAP CRM by : Chandrakant Agarwal

Download or read book SAP CRM written by Chandrakant Agarwal and published by SAP PRESS. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, and service. From master data to middleware to the web UI, get the answers you need to tailor SAP CRM for your own requirements.

SAP CRM: Technical Principles and Programming

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781592294398
Total Pages : 0 pages
Book Rating : 4.2/5 (943 download)

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Book Synopsis SAP CRM: Technical Principles and Programming by : Stephen Johannes

Download or read book SAP CRM: Technical Principles and Programming written by Stephen Johannes and published by SAP PRESS. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calling all developers and consultants: build the best SAP CRM system you can with this essential, one-stop guide!

SAP CRM Middleware Optimization Guide

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781592291212
Total Pages : 407 pages
Book Rating : 4.2/5 (912 download)

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Book Synopsis SAP CRM Middleware Optimization Guide by : Juliane Bode

Download or read book SAP CRM Middleware Optimization Guide written by Juliane Bode and published by SAP PRESS. This book was released on 2007 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now you can proactively avoid administration problems with CRM Middleware - whether they be performance losses or even complete system freezes - using this comprehensive book, based on the extensive experience of SAP Active Global Support. You'll learn the basics of data processing in the Middleware (input processing, validation, output processing) and get concrete troubleshooting advice. Plus, uncover a vast array of optimization options for all critical parts of the Middleware, as well as practical instruction on how to avoid system freezes and on how to handle those freezes once they've occurred. Based on CRM Release 5.0, this book is also highly useful for those still working with the older Release 4.0. In addition, wherever possible, the authors also provide you with sneak previews of the upcoming release 6.0 as well. Highlights Include: * Input processing and validation * Output processing * BDoc modelling and storage * Groupware integration * Exchanging your own data * Replication & Realignment * XML * Reorganizing the Middleware * Mass changes * Roadmaps for analyzing the Middleware

Implementing SAP CRM

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Author :
Publisher : CRC Press
ISBN 13 : 1482231433
Total Pages : 506 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Implementing SAP CRM by : Vivek Kale

Download or read book Implementing SAP CRM written by Vivek Kale and published by CRC Press. This book was released on 2014-12-03 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted

Implementing Order to Cash Process in SAP

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Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 1801070342
Total Pages : 452 pages
Book Rating : 4.8/5 (1 download)

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Book Synopsis Implementing Order to Cash Process in SAP by : Chandrakant Agarwal

Download or read book Implementing Order to Cash Process in SAP written by Chandrakant Agarwal and published by Packt Publishing Ltd. This book was released on 2021-05-14 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implement critical business processes with mySAP Business Suite to integrate key functions that add value to every facet of your organization Key FeaturesLearn master data concepts and UI technologies in SAP systemsExplore key functions of different sales processes, order fulfillment options, transportation planning, logistics execution processes, and customer invoicingConfigure the Order to Cash process in SAP systems and apply it to your business needsBook Description Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You'll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process. What you will learnDiscover master data in different SAP environmentsFind out how different sales processes, such as quotations, contracts, and order management, work in SAP CRMBecome well-versed with the steps involved in order fulfillment, such as basic and advanced ATP checks in SAP APOGet up and running with transportation requirement and planning and freight settlement with SAP TMSExplore warehouse management with SAP LES to ensure high transparency and predictability of processesUnderstand how to process customer invoicing with SAP ECCWho this book is for This book is for SAP consultants, SME managers, solution architects, and key users of SAP with knowledge of end-to-end business processes. Customers operating SAP CRM, SAP TMS, and SAP APO as part of daily operations will also benefit from this book by understanding the key capabilities and integration touchpoints. Working knowledge of SAP ECC, SAP CRM, SAP APO, SAP TMS, and SAP LES is necessary to get started with this book.

Discover SAP CRM

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781592298365
Total Pages : 0 pages
Book Rating : 4.2/5 (983 download)

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Book Synopsis Discover SAP CRM by : Srini Katta

Download or read book Discover SAP CRM written by Srini Katta and published by SAP PRESS. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Its a fact: companies that lose their customers undivided attention and sight of their customers needs will lose those customers. SAP CRM provides you with the tools you need to attract and retain quality customers. Whether youre new to SAP or need to brush up on SAP CRM, this book will explain the core areas of CRM in an easy-to-understand manner. Youll understand what SAP CRM is, how it can improve your relationship with your customers, and how it can enhance cost effectiveness while improving profitability. Supported by customer case studies and practical insight, youll see the benefits that SAP CRM offers in the real world.

Implementing SAP BW on SAP HANA

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781493210039
Total Pages : 0 pages
Book Rating : 4.2/5 (1 download)

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Book Synopsis Implementing SAP BW on SAP HANA by : Matthias Merz

Download or read book Implementing SAP BW on SAP HANA written by Matthias Merz and published by SAP PRESS. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're making the leap from SAP BW to SAP HANA, this book is your indispensable companion. Thanks to detailed pre-migration and post-migration steps, as well as a complete guide to the actual migration process, it's never been easier to HANA-ify your SAP BW system. Once your migration is complete, learn everything you need to know about data modeling, reporting, and administration. Are you ready for the next generation of SAP BW? Highlights: Implementation options Preparing for migration Step-by-step migration guide Post-migration steps LSA++ Data modeling Reporting Administration

Implementing SAP ERP Sales & Distribution

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071643583
Total Pages : 530 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Implementing SAP ERP Sales & Distribution by : Glynn C. Williams

Download or read book Implementing SAP ERP Sales & Distribution written by Glynn C. Williams and published by McGraw Hill Professional. This book was released on 2008-04-19 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Hands-On Guide to SAP ERP Sales & Distribution Written by senior SAP consultant Glynn Williams, Implementing SAP ERP Sales & Distribution is packed with tested, time-saving tips and advice. Learn how to use SAP ERP Central Component 5.0 and 6.0 to create sales documents and contracts, control material and customer master data, schedule deliveries, and automate billing. You'll also find out how to deliver robust financial and transactional reports, track customer and credit information, and interoperate with other SAP modules. Configure and manage the SAP ERP SD module Track sales, shipping, and payment status using master records Create multi-level sales documents and item proposals Develop contracts and rebate agreements Deliver materials and services requirements to the supply chain Plan deliveries, routes, and packaging using Logistics Execution Perform resource-related, collective, and self billing Generate pricing reports, incompletion logs, and hierarchies Handle credit limits, payment guarantees, and customer blocks Integrate user exits, third-party add-ons, and data sharing Configure pricing procedures and complex pricing condition types

Implementing SAP Global Trade Services

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781592299751
Total Pages : 0 pages
Book Rating : 4.2/5 (997 download)

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Book Synopsis Implementing SAP Global Trade Services by : Yannick Jacques

Download or read book Implementing SAP Global Trade Services written by Yannick Jacques and published by SAP PRESS. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cut through the maze of ever-changing export control, customs regulations, and security measures that affect your international business and see how best to architect SAP GTS to meet these complex business and legal requirements. With this comprehensive guide, learn how to configure and install SAP GTS to fit your needs. Begin by exploring fundamental SAP GTS concepts like setup and navigation. Then see how SAP GTS functionality can help you manage customs, export control, and risk management throughout your supply chain, from managing export authorizations to handling free trade agreements. By resolving real-world global trade issues and avoiding costly supply chain delays and penalties, you can ensure that your business seamlessly circles the globe with SAP GTS. Highlights: System architecture and navigation Organizational structures and settings Master data creation, transfer, and maintenance Classification Export authorizations, licenses, and SPL screening Embargo handling Customs business processes Trade preference management Reporting Integrating with non-SAP ERP data sources

Introducing CRM in SAP S/4HANA

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (113 download)

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Book Synopsis Introducing CRM in SAP S/4HANA by : John Burton

Download or read book Introducing CRM in SAP S/4HANA written by John Burton and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Explaining the new SAP S/4HANA architecture and business models for customer management, this book will teach you how lead and opportunity management will help you generate and manage sales and shows how quotes, orders, and service management work. --

Implementing SAP R/3

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Author :
Publisher : Sams Publishing
ISBN 13 : 9780672317767
Total Pages : 0 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Implementing SAP R/3 by : Vivek Kale

Download or read book Implementing SAP R/3 written by Vivek Kale and published by Sams Publishing. This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a framework and a complete plan to enable business and technical managers to make the optimal decisions that are necessary for the successful implementation of SAP in their organizations. Valuable information is provided on management tools, technical details, and case studies involving cultural/people issues.

SAP CRM Web Client

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Publisher : SAP PRESS
ISBN 13 : 9781592292974
Total Pages : 427 pages
Book Rating : 4.2/5 (929 download)

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Book Synopsis SAP CRM Web Client by : Michael Füchsle

Download or read book SAP CRM Web Client written by Michael Füchsle and published by SAP PRESS. This book was released on 2009 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to utilize the new CRM user interface in the best possible way? This comprehensive guide, suitable for SAP CRM 2007 and SAP CRM 7.0, explains everything that you need to know about the CRM Web Client: the architecture of the UI framework, the Customizing options (roles, navigation, portal integration, and much more), as well as all options that are available for customer-specific extensions through programming. Readers quickly discover the critical modeling tools, such as the Easy Enhancement Workbench (EEWB) and the UI Configuration Tool. Then, explore all options for adapting the header, navigation, and work area without any development effort.The authors provide an in-depth look at the individual components of views, windows, and controllers, and deliver priceless tips on context binding, model integration, navigation and more. You'll learn about development and extension of UI components, the usage of the Business Object Layer (BOL), and the extension of the GenIL object model, as well as the modeling and usage of web services for the integration of Office applications.What's more, you'll also find comprehensive real-life examples to provide you with additional support for your daily project tasks.

Implementing SAP Enhancement Packages

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781592293513
Total Pages : 0 pages
Book Rating : 4.2/5 (935 download)

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Book Synopsis Implementing SAP Enhancement Packages by : Martina Kaplan

Download or read book Implementing SAP Enhancement Packages written by Martina Kaplan and published by SAP PRESS. This book was released on 2010-07-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: SAP enhancement packages (EHP) are a new method to import updates to your running systems and provide them to your users. This book describes the handling of the new enhancement options and provides numerous step-by-step instructions on how you can successfully install SAP enhancement packages and activate them via the Switch Framework. You get to know the technical details of the architecture and learn how you should approach an EHP project from planning up to activation, how to handle the corresponding tools, and which benefits the EHP strategy provides. Practical solutions, note boxes, checklists, as well as tips and tricks from the authors make this book a useful companion that you can consult time and again.

SAP Activate

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Publisher : SAP Press
ISBN 13 : 9781493219377
Total Pages : 545 pages
Book Rating : 4.2/5 (193 download)

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Book Synopsis SAP Activate by : Sven Denecken

Download or read book SAP Activate written by Sven Denecken and published by SAP Press. This book was released on 2020 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: SAP S/4HANA is here, and the stakes are high. Get your project right with this guide to SAP Activate! Understand the road ahead: What are the phases of SAP Activate? Which activities happen when? Start by setting up a working system, then walk through guided configuration, and learn how to deploy SAP S/4HANA in your landscape: on-premise, cloud, or hybrid. Take advantage of SAP Activate's agile methodology, and get the guidance you need for a smooth and successful go-live! In this book, you'll learn about: a. Foundations Get up to speed with SAP Activate. Learn about key concepts like fit-to-standard and fit/gap analysis, understand the methodology, and walk through the key phases of project management. b. Tools and Technologies Open up your SAP Activate toolkit. See how to access SAP Activate content with SAP Best Practices Explorer, SAP Solution Manager, and more. Then, use SAP Best Practices and SAP Model Company to set up a working system for your workshops. c. Deployment Deploy SAP S/4HANA, step by step. Follow detailed instructions to plan, prepare for, and execute your on-premise or cloud deployment activities according to SAP Activate. Walk through key scenarios for a hybrid implementation of SAP S/4HANA in your landscape. Highlights Include: 1) Deployment 2) Guided configuration 3) Agile project delivery 4) SAP Best Practices 5) SAP Model Company 6) Organizational change management 7) SAP S/4HANA 8) SAP S/4HANA Cloud 9) Hybrid landscapes 10) C_ACTIVATE05 certification

SAP Business ONE Implementation

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Author :
Publisher : Packt Publishing Ltd
ISBN 13 : 184719639X
Total Pages : 442 pages
Book Rating : 4.8/5 (471 download)

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Book Synopsis SAP Business ONE Implementation by : Wolfgang Niefert

Download or read book SAP Business ONE Implementation written by Wolfgang Niefert and published by Packt Publishing Ltd. This book was released on 2009-05-29 with total page 442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring the power of SAP Enterprise Resource Planning to your small-midsize business with SAP Business ONE using this book and eBook.

Implementing SAP Manufacturing Execution

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Author :
Publisher : SAP PRESS
ISBN 13 : 9781493212392
Total Pages : 0 pages
Book Rating : 4.2/5 (123 download)

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Book Synopsis Implementing SAP Manufacturing Execution by : Chandan Jash

Download or read book Implementing SAP Manufacturing Execution written by Chandan Jash and published by SAP PRESS. This book was released on 2015-12-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use this practical resource to get SAP ME up and running in a snap. Configure SAP MEs routing design, data collection, and shop order management functions to your unique business requirements with detailed instructions. Use case study-based illustrations to understand and use the customizations SAP ME offers, including Web Service APIs, advanced reporting, and shop floor systems integration. Make sure your manufacturing execution is in great shape, from the shop floor up!