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Implementing Sap Crm
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Book Synopsis Implementing SAP® CRM by : Vivek Kale
Download or read book Implementing SAP® CRM written by Vivek Kale and published by CRC Press. This book was released on 2014-12-03 with total page 506 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted
Book Synopsis SAP CRM: Technical Principles and Programming by : Stephen Johannes
Download or read book SAP CRM: Technical Principles and Programming written by Stephen Johannes and published by SAP PRESS. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calling all developers and consultants: build the best SAP CRM system you can with this essential, one-stop guide!
Book Synopsis Implementing Order to Cash Process in SAP by : Chandrakant Agarwal
Download or read book Implementing Order to Cash Process in SAP written by Chandrakant Agarwal and published by Packt Publishing Ltd. This book was released on 2021-05-14 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: Implement critical business processes with mySAP Business Suite to integrate key functions that add value to every facet of your organization Key FeaturesLearn master data concepts and UI technologies in SAP systemsExplore key functions of different sales processes, order fulfillment options, transportation planning, logistics execution processes, and customer invoicingConfigure the Order to Cash process in SAP systems and apply it to your business needsBook Description Using different SAP systems in an integrated way to gain maximum benefits while running your business is made possible by this book, which covers how to effectively implement SAP Order to Cash Process with SAP Customer Relationship Management (CRM), SAP Advanced Planning and Optimization (APO), SAP Transportation Management System (TMS), SAP Logistics Execution System (LES), and SAP Enterprise Central Component (ECC). You'll understand the integration of different systems and how to optimize the complete Order to Cash Process with mySAP Business Suite. With the help of this book, you'll learn to implement mySAP Business Suite and understand the shortcomings in your existing SAP ECC environment. As you advance through the chapters, you'll get to grips with master data attributes in different SAP environments and then shift focus to the Order to Cash cycle, including order management in SAP CRM, order fulfillment in SAP APO, transportation planning in SAP TMS, logistics execution in SAP LES, and billing in SAP ECC. By the end of this SAP book, you'll have gained a thorough understanding of how different SAP systems work together with the Order to Cash process. What you will learnDiscover master data in different SAP environmentsFind out how different sales processes, such as quotations, contracts, and order management, work in SAP CRMBecome well-versed with the steps involved in order fulfillment, such as basic and advanced ATP checks in SAP APOGet up and running with transportation requirement and planning and freight settlement with SAP TMSExplore warehouse management with SAP LES to ensure high transparency and predictability of processesUnderstand how to process customer invoicing with SAP ECCWho this book is for This book is for SAP consultants, SME managers, solution architects, and key users of SAP with knowledge of end-to-end business processes. Customers operating SAP CRM, SAP TMS, and SAP APO as part of daily operations will also benefit from this book by understanding the key capabilities and integration touchpoints. Working knowledge of SAP ECC, SAP CRM, SAP APO, SAP TMS, and SAP LES is necessary to get started with this book.
Download or read book SAP CRM written by Chandrakant Agarwal and published by SAP PRESS. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the business processes and configuration for SAP Customer Relationship Management! This guide offers the details you need about key SAP CRM functionality and customization. Understand the key SAP CRM business processes and then configure the system for marketing, sales, and service. From master data to middleware to the web UI, get the answers you need to tailor SAP CRM for your own requirements.
Book Synopsis Planning Your SAP CRM Implementation by : George Fratian
Download or read book Planning Your SAP CRM Implementation written by George Fratian and published by SAP PRESS. This book was released on 2008-07-01 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're considering an SAP CRM implementation, this insightful book will give you and your project team the no-nonsense, practical details on what to do, when to do it, and, more important, what not to do. Written from a project management approach, the book uses numerous practical examples and scenarios to take you through the key aspects of initiating your plan, including technical design choices, monitoring the project's progress, controlling the scope, and how to take your initial project to the next level. The comprehensive guide bridges the gap between the technical details and project management information by addressing the various architecture options, including CRM Online vs. CRM Mobile, picking the user interface type (Web or SAP GUI), and choosing a hosting model, etc. You'll learn about the advantages, disadvantages, and the eventual compromises that have to be made when making your choices. This is the one book you'll need to help you avoid costly mistakes and achieve an effective SAP CRM implementation.
Book Synopsis Implementing SAP® CRM by : Vivek Kale
Download or read book Implementing SAP® CRM written by Vivek Kale and published by CRC Press. This book was released on 2014-12-03 with total page 518 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's competitive business environment, most companies realize that the better they can manage their customer relationships, the more successful they will become. Customer Relationship Management (CRM) software systems are key tools for companies to manage the customer-facing processes of their businesses. However, many companies have resisted implementing this most critical customer-oriented application due in large part to the lack of a single-point resource on implementing a CRM system. This book attempts to fill that gap. Implementing SAP® CRM will help technologists and managers come to grips with the vision, concept, and technology of CRM. It begins by laying out the groundwork for understanding CRM. It explains the concept and context of CRM and the tangible business benefits of CRM adoption. Demonstrating a professional approach to the evaluation and selection of SAP, it details the critical success factors (CSFs), patterns, and anti-patterns of a successful SAP CRM implementation. CRM implementations can add significant benefit to the company’s bottom line only if the company first transforms itself into a customer-centric and customer-responsive enterprise. This book explains what it means to be a customer-centric and responsive enterprise, and provides a framework for business operations based on customer relationships, rather than the traditional four Ps (product, positioning, price, promotion). It further spells out business process reengineering (BPR) strategies to configure internal business processes and operations with SAP CRM to improve customer-facing strategies, services, and relationships.
Book Synopsis SAP CRM Middleware Optimization Guide by : Juliane Bode
Download or read book SAP CRM Middleware Optimization Guide written by Juliane Bode and published by SAP PRESS. This book was released on 2007 with total page 407 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now you can proactively avoid administration problems with CRM Middleware - whether they be performance losses or even complete system freezes - using this comprehensive book, based on the extensive experience of SAP Active Global Support. You'll learn the basics of data processing in the Middleware (input processing, validation, output processing) and get concrete troubleshooting advice. Plus, uncover a vast array of optimization options for all critical parts of the Middleware, as well as practical instruction on how to avoid system freezes and on how to handle those freezes once they've occurred. Based on CRM Release 5.0, this book is also highly useful for those still working with the older Release 4.0. In addition, wherever possible, the authors also provide you with sneak previews of the upcoming release 6.0 as well. Highlights Include: * Input processing and validation * Output processing * BDoc modelling and storage * Groupware integration * Exchanging your own data * Replication & Realignment * XML * Reorganizing the Middleware * Mass changes * Roadmaps for analyzing the Middleware
Download or read book Discover SAP CRM written by Srini Katta and published by SAP PRESS. This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Its a fact: companies that lose their customers undivided attention and sight of their customers needs will lose those customers. SAP CRM provides you with the tools you need to attract and retain quality customers. Whether youre new to SAP or need to brush up on SAP CRM, this book will explain the core areas of CRM in an easy-to-understand manner. Youll understand what SAP CRM is, how it can improve your relationship with your customers, and how it can enhance cost effectiveness while improving profitability. Supported by customer case studies and practical insight, youll see the benefits that SAP CRM offers in the real world.
Book Synopsis Maximizing Your SAP CRM Interaction Center by : John Burton
Download or read book Maximizing Your SAP CRM Interaction Center written by John Burton and published by SAP PRESS. This book was released on 2009 with total page 463 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a must-have resource for anyone interested in learning how to optimize and maximize the SAP CRM Interaction Center. You'll discover what the SAP CRM Interaction Center is, and learn how to maximize it through customization and enhancement. Each chapter describes specific functions, explains why they are useful, and then demonstrates how to use and customize them. Topics covered include Computer Telephony Integration and Multi-Channel Integration, the different types of Interaction Centers, IC Marketing, IC Service, Shared Services Center, Telesales, and much more. You'll also learn about customer success stories and SAP's current and future plans. This book is up to date for CRM 2007, but also provides useful information for all versions of the IC, including tips and suggestions on why it is beneficial to upgrade. Whether you're a newcomer to SAP CRM and need an introduction to the Interaction Center, or you're a current SAP CRM IC user who wants to know what's new and find out how to customize your options, this book will give you the answers you need.
Book Synopsis SAP Project Management Pitfalls by : Jayaraman Kalaimani
Download or read book SAP Project Management Pitfalls written by Jayaraman Kalaimani and published by . This book was released on 2016 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the SAP product ecosystem, the client environment, and the feasibility of implementing critical business process with the required technical and functional configuration. SAP Project Management Pitfalls is the first book to provide you with real examples of the pitfalls that you can avoid, providing you with a road-map to a successful implementation. Jay Kay, a SAP Program Manager for Capgemini, first takes a deep dive into common pitfalls in implementing SAP ERP projects in a complex IT landscape. You will learn about the potential causes of failures, a comparative study of relevant project implementation case studies in the area, and a range of possible countermeasures. Jay Kay also provides background on each - the significance of each implementation area, its relevance to a service company that implements SAP projects, and the current state of research. Key highlights of the book: Tools and techniques for project planning and templates for allocating resources Industry standards and innovations in SAP implementation projects in the form of standard solutions aimed at successful implementation Managing SAP system ECC upgrades, EHP updates and project patches Learn effective ways to implement robust SAP release management practices (change management, BAU) Wearing a practitioner?s insight, Jay Kay explores the relevance of each failed implementation scenario and how to support your company or clients to succeed in a SAP implementation. There are many considerations when implementing SAP, but as you will learn, knowledge, insight, and effective tools to mitigate risks?all of which this book provides?can take you to a successful implementation project.
Book Synopsis Implementing SAP ERP Sales & Distribution by : Glynn C. Williams
Download or read book Implementing SAP ERP Sales & Distribution written by Glynn C. Williams and published by McGraw Hill Professional. This book was released on 2008-04-19 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Hands-On Guide to SAP ERP Sales & Distribution Written by senior SAP consultant Glynn Williams, Implementing SAP ERP Sales & Distribution is packed with tested, time-saving tips and advice. Learn how to use SAP ERP Central Component 5.0 and 6.0 to create sales documents and contracts, control material and customer master data, schedule deliveries, and automate billing. You'll also find out how to deliver robust financial and transactional reports, track customer and credit information, and interoperate with other SAP modules. Configure and manage the SAP ERP SD module Track sales, shipping, and payment status using master records Create multi-level sales documents and item proposals Develop contracts and rebate agreements Deliver materials and services requirements to the supply chain Plan deliveries, routes, and packaging using Logistics Execution Perform resource-related, collective, and self billing Generate pricing reports, incompletion logs, and hierarchies Handle credit limits, payment guarantees, and customer blocks Integrate user exits, third-party add-ons, and data sharing Configure pricing procedures and complex pricing condition types
Book Synopsis Introducing CRM in SAP S/4HANA by : John Burton
Download or read book Introducing CRM in SAP S/4HANA written by John Burton and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Explaining the new SAP S/4HANA architecture and business models for customer management, this book will teach you how lead and opportunity management will help you generate and manage sales and shows how quotes, orders, and service management work. --
Book Synopsis Implementing SAP Global Trade Services by : Yannick Jacques
Download or read book Implementing SAP Global Trade Services written by Yannick Jacques and published by SAP PRESS. This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cut through the maze of ever-changing export control, customs regulations, and security measures that affect your international business and see how best to architect SAP GTS to meet these complex business and legal requirements. With this comprehensive guide, learn how to configure and install SAP GTS to fit your needs. Begin by exploring fundamental SAP GTS concepts like setup and navigation. Then see how SAP GTS functionality can help you manage customs, export control, and risk management throughout your supply chain, from managing export authorizations to handling free trade agreements. By resolving real-world global trade issues and avoiding costly supply chain delays and penalties, you can ensure that your business seamlessly circles the globe with SAP GTS. Highlights: System architecture and navigation Organizational structures and settings Master data creation, transfer, and maintenance Classification Export authorizations, licenses, and SPL screening Embargo handling Customs business processes Trade preference management Reporting Integrating with non-SAP ERP data sources
Book Synopsis SAP CRM Web Client by : Michael Füchsle
Download or read book SAP CRM Web Client written by Michael Füchsle and published by SAP PRESS. This book was released on 2009 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you want to utilize the new CRM user interface in the best possible way? This comprehensive guide, suitable for SAP CRM 2007 and SAP CRM 7.0, explains everything that you need to know about the CRM Web Client: the architecture of the UI framework, the Customizing options (roles, navigation, portal integration, and much more), as well as all options that are available for customer-specific extensions through programming. Readers quickly discover the critical modeling tools, such as the Easy Enhancement Workbench (EEWB) and the UI Configuration Tool. Then, explore all options for adapting the header, navigation, and work area without any development effort.The authors provide an in-depth look at the individual components of views, windows, and controllers, and deliver priceless tips on context binding, model integration, navigation and more. You'll learn about development and extension of UI components, the usage of the Business Object Layer (BOL), and the extension of the GenIL object model, as well as the modeling and usage of web services for the integration of Office applications.What's more, you'll also find comprehensive real-life examples to provide you with additional support for your daily project tasks.
Book Synopsis Service with SAP CRM by : Markus Kirchler
Download or read book Service with SAP CRM written by Markus Kirchler and published by SAP PRESS. This book was released on 2009 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s competitive business environment, maintaining a strong relationship with core customers is essential, particularly in the service area. With SAP CRM 2007, you can achieve optimal performance of your service processes and successfully position your company with your customers. This book covers the core business principles and mechanisms of CRM processes and teaches you how to implement and customize SAP CRM 2007 to achieve these goals and meet your specific requirements. Beginning with an introduction to the functionality, new interface, and relevant master data of SAP CRM 2007, readers get volumes of practical insights into the power of the service area. Everything from order management, resource planning, and mobile services to complaint management is covered. In addition, you’ll find clear process descriptions, basic customizing settings, and step-by-step guidelines that illustrate the process design options. With this book, you’ll discover critical success factors for your SAP CRM 2007 implementation, and gain practical insights from a real-life examples, that you can put to use immediately within your organization.
Download or read book SAP Activate written by Sven Denecken and published by SAP Press. This book was released on 2020 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: SAP S/4HANA is here, and the stakes are high. Get your project right with this guide to SAP Activate! Understand the road ahead: What are the phases of SAP Activate? Which activities happen when? Start by setting up a working system, then walk through guided configuration, and learn how to deploy SAP S/4HANA in your landscape: on-premise, cloud, or hybrid. Take advantage of SAP Activate's agile methodology, and get the guidance you need for a smooth and successful go-live! In this book, you'll learn about: a. Foundations Get up to speed with SAP Activate. Learn about key concepts like fit-to-standard and fit/gap analysis, understand the methodology, and walk through the key phases of project management. b. Tools and Technologies Open up your SAP Activate toolkit. See how to access SAP Activate content with SAP Best Practices Explorer, SAP Solution Manager, and more. Then, use SAP Best Practices and SAP Model Company to set up a working system for your workshops. c. Deployment Deploy SAP S/4HANA, step by step. Follow detailed instructions to plan, prepare for, and execute your on-premise or cloud deployment activities according to SAP Activate. Walk through key scenarios for a hybrid implementation of SAP S/4HANA in your landscape. Highlights Include: 1) Deployment 2) Guided configuration 3) Agile project delivery 4) SAP Best Practices 5) SAP Model Company 6) Organizational change management 7) SAP S/4HANA 8) SAP S/4HANA Cloud 9) Hybrid landscapes 10) C_ACTIVATE05 certification
Book Synopsis Implementing SAP Business Suite on SAP HANA by : Michael Pytel
Download or read book Implementing SAP Business Suite on SAP HANA written by Michael Pytel and published by SAP PRESS. This book was released on 2015-12-23 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're thinking about moving your SAP Business Suite to an SAP HANA database, this book will serve as your go-to guide. Understand and complete all steps of the migration process, from planning the transition to making the move and going live. Then discover how to optimize your system for SAP HANA by activating enhancements and installing SAP S/4HANA Finance (SAP Simple Finance) and SAP HANA Live. Detailed instructions and guiding screenshots will help get your new platform up and running in no time Migration Planning and ProcessFind out what you need to do to migrate SAP Business Suite to SAP HANA, from planning to execution. Understand how to perform the migration, and get to know the various migration tools and options available. Go LiveLearn how to test your new system with SAP Solution Manager and third party tools. Discover how to monitor your database using SAP HANA Studio, SAP Solution Manager Technical Operations, and more. OptimizationDiscover the enhancements you can make to ensure that you get the most out of your database on SAP HANA, from optimized ABAP code to updates for SAP ERP Financials. Highlights: Landscape assessment Migration dependencies Security planning Migration via DMO or SWPM Change management Regression testing Monitoring SAP Administration Cockpit Downtime planning ABAP optimization Cutover planning SAP Simple Finance
