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Author : Suan Keow Leok
Publisher :
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.:/5 (963 download)
Download or read book Implementation of Total Quality Management (TQM) in Local Contracting Firms written by Suan Keow Leok and published by . This book was released on 2003 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Loiy Bani Ismail
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (16 download)
Download or read book An Evaluation of the Implementation of Total Quality Management (TQM) Within the Construction Sector in the United Kingdom and Jordan written by Loiy Bani Ismail and published by . This book was released on 2012 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Recognising quality to be a key focus for competitiveness, Total Quality Management (TQM) was established and used in developed countries as a continually evolving philosophy for managing organisations. However, TQM in developing countries has received little attention and little research has been conducted into the successful implementation of TQM system in these countries in comparative with developed countries. The research described in this thesis assesses the adoption of TQM factors in the Construction industry in the UK and Jordan. This comparative study aimed to investigate if TQM implementation is fundamental for the Construction industry and to identify the critical success factors for successful implementation. In addition this research explores the benefits of applying TQM system and the main impediments to successful adoption, also the impact of TQM in improving competitiveness. In order to understand the reasons behind low competitiveness level by the Jordanian companies against international construction companies operating in Jordan, and to investigate the reason behind the sudden drop of the quality scale in the Jordanian Construction industry, both questionnaires and face-to-face individual semi-structured interviews were employed to fulfil the study objectives. The semi-structured interviews aimed to gain deep understanding of TQM implementation by targeting general managers, project managers and project supervision team, while the questionnaires aimed to investigate the implementation of TQM implementation, TQM implementation benefits and impediments, and TQM implementation impact on competitiveness (profitability, market share, quality services) from employees, clients, and final users' perspectives in the UK and Jordan. Analysis of the data revealed that time and cost, juxtaposed with the non-implementation of TQM and learning practices, can further vex quality failure in the Jordanian Construction companies, which in turn manifest themselves as customer dissatisfaction, rework, bad reputation, and reduce turnover. Construction companies have not pro-actively embraced TQM system because it is mistakenly considered to be an extra cost and perceived as programme of change. While in the United Kingdom the results show that TQM system is being increasingly adopted in the Construction companies to solve quality problems. The implementation of a TQM based on cultural change in addition to changing management behaviour, to move the organisations toward TQM culture that focuses on quality as a key strategy to satisfy customers. The study has made a significant contribution to the knowledge of TQM. This research helps to understand the TQM implementation in the Jordanian Construction companies based on the UK construction companies experience in TQM implementation. Some recommendations for further research have been derived from this research, such as, Contractors need to focus on aspects of performance, time, the establishment of long-term partnerships with subcontractors and maintenance of a well-trained workforce to improve overall performance and quality services, Jordanian construction companies should embrace a degree of transformational change by adopting a customer focus strategy instead of a price focus strategy, Jordanian construction companies need a cultural change which cannot be achieved without changes to norms, beliefs and values, and more attention is needed in the marketing element within the Jordanian construction as it has a direct impact on improving organisational market share.
Author : Kim Leong Pang
Publisher :
ISBN 13 :
Total Pages : 124 pages
Book Rating : 4.:/5 (962 download)
Download or read book Case Study on Implementation Total Quality Management (TQM) at Local and Singapore Contractor Firm written by Kim Leong Pang and published by . This book was released on 2008 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Frank L. Lewis
Publisher : U.S. Government Printing Office
ISBN 13 :
Total Pages : 52 pages
Book Rating : 4.:/5 (31 download)
Download or read book Education and Training for Total Quality Management in the Federal Government written by Frank L. Lewis and published by U.S. Government Printing Office. This book was released on 1992 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM is followed by a list of some key strategic decisions that should be addressed in the implementation plan. Evolving training needs of organizations at various stages of TQM implementation are discussed. Important issues that should be addressed in the training plan are summarized, including funding and assignment of employees to training. Issues are discussed that organizations should consider in phasing training throughout the organization: top management orientation, general organization awareness, and initial focus of indepth TQM training. Training subject areas and courses that many successful TQM organizations provide to meet education and training needs are summarized. A discussion follows of key principles and issues in managing, organizing, and arranging for the delivery of TQM training, including structuring training, selecting trainers, sources of external training, and organizing training staff. Evaluating the training effort is briefly addressed. Appendixes include information on Federal Quality Institute services and a 10-item bibliography. (YLB)
Author : Joseph R. Jablonski
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 168 pages
Book Rating : 4.3/5 ( download)
Download or read book Implementing Total Quality Management written by Joseph R. Jablonski and published by Jossey-Bass. This book was released on 1991 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : University of Texas at Austin. Construction Industry Institute. Quality Management Task Force
Publisher :
ISBN 13 :
Total Pages : 32 pages
Book Rating : 4.:/5 (89 download)
Download or read book Total Quality Management written by University of Texas at Austin. Construction Industry Institute. Quality Management Task Force and published by . This book was released on 1990 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book How to Get Started Implementing Total Quality Management written by and published by . This book was released on 1990 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Erdener Kaynak
Publisher : Routledge
ISBN 13 : 131795243X
Total Pages : 140 pages
Book Rating : 4.3/5 (179 download)
Download or read book Implementation of Total Quality Management written by Erdener Kaynak and published by Routledge. This book was released on 2013-10-18 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Author : Abraham Allotey
Publisher : GRIN Verlag
ISBN 13 : 3640140397
Total Pages : 58 pages
Book Rating : 4.6/5 (41 download)
Download or read book Implementing Total Quality Management (TQM) - The Issue of National Culture written by Abraham Allotey and published by GRIN Verlag. This book was released on 2008-08-18 with total page 58 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2003 in the subject Business economics - Business Management, Corporate Governance, grade: 70%, University of East London (East London Business School), course: Master of Business Administration, language: English, abstract: Total Quality Management has worked in Japan, so why shouldn't it work in the USA, Europe or Africa? This is a very popular statement amongst many multinational companies when they want to implement quality strategies in different countries. They usually ignore the importance of culture and its impact on transplanting quality strategies that has been successful in one cultural set up. This is one of the main reasons why TQM has not worked in many countries. The compatibility of TQM with different cultures should always be reviewed since work ethics for instance in Ghana is different from that in Japan. Culture reflects the way of life, values, and beliefs of a society and as such very difficult to change but rather can be slightly modified through education and training to adapt to certain quality management strategies. This claim of the impact of national culture, on the successful TQM implementation across national boundaries forms the basis of this management report. In this report therefore, literature on both TQM and culture will be critically discussed in the first two chapters. The third chapter will critically analyze the literature on the impact of culture in the successful implementation of TQM across different countries. Chapter four will analyze the managerial implications and finally a conclusion and recommendation will be drawn. [...]
Author : Michael Rockel
Publisher : GRIN Verlag
ISBN 13 : 3638356671
Total Pages : 29 pages
Book Rating : 4.6/5 (383 download)
Download or read book Total Quality Management - CAN TQM BE THE SOLUTION TO ALL OUR PROBLEMS written by Michael Rockel and published by GRIN Verlag. This book was released on 2005-03-10 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt: Studienarbeit aus dem Jahr 2004 im Fachbereich BWL - Beschaffung, Produktion, Logistik, Note: 1,0, University of Bradford, Veranstaltung: Total Quality Management, MBA, Sprache: Deutsch, Abstract: 1 Introduction In contemporary business environments with an increasing degree of globalization and international supply relationships there is a growing demand for comparable quality standards. More and more buying decisions are not only based purely on the attributes of the product itself but also on the quality standards of the organization that produces it. Accredited companies tend to by their products only form accredited ones. The ever increasing quality-focus made quality become a constant element of the marketing-mix and a strategic success factor (Anonymus, 2002). The implementation and application of Total Quality Management (TQM) has become a philosophy for most of today’s companies. The following essay will outline the main elements of TQM, describe implementation processes and evaluate the needs and threats of TQM. [...]
Author :
Publisher :
ISBN 13 :
Total Pages : 192 pages
Book Rating : 4.:/5 (89 download)
Download or read book Implementing TQM in Engineering & Construction written by and published by . This book was released on 1994 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Maher Mohamed Kamel Ibrahim Hashim
Publisher : Lulu.com
ISBN 13 : 1257020072
Total Pages : 218 pages
Book Rating : 4.2/5 (57 download)
Download or read book Implementation of PROJECT MANAGEMENT, ERP, JIT, SCM, TQM and TPM: Empirical Study of Egyptian and Chinese Manufacturing Firms written by Maher Mohamed Kamel Ibrahim Hashim and published by Lulu.com. This book was released on 2011-06-13 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research on Just in Time (JIT), Total Quality Management (TQM), Total Productive Maintenance (TPM),Supply Chain Management (SCM), and Enterprise Resource Planning (ERP) generally investigate the implementation and impact of these programs in isolation. However, none of these paradigms is self sufficient and may not be powerful enough to deliver the improvements and innovations that are required nowadays to insure the survival and growth of a firm. They are not mutually exclusive and inconsistent.On the contrary, they need complementary support and may reinforce mutually to make use of their complementarily, inducement of side effects in favor of other paradigm's, mutual simulation and exploitation of shared values. More researchers have begun to discuss the importance of synergistic approaches by understanding the joint implementation and effect on manufacturing programs.
Author : John S. Oakland
Publisher :
ISBN 13 :
Total Pages : 252 pages
Book Rating : 4.F/5 ( download)
Download or read book Total Quality Management written by John S. Oakland and published by . This book was released on 1989 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Author : Mokopi Petrus Morumudi
Publisher :
ISBN 13 :
Total Pages : 150 pages
Book Rating : 4.:/5 (17 download)
Download or read book Total Quality Management (TQM) Implementation Among ISO 9001 Registered Construction Companies in South Africa written by Mokopi Petrus Morumudi and published by . This book was released on 2017 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Pheng-Low Sui
Publisher : Chartridge Books Oxford
ISBN 13 : 1902375017
Total Pages : 174 pages
Book Rating : 4.9/5 (23 download)
Download or read book ISO 9000 and the Construction Industry written by Pheng-Low Sui and published by Chartridge Books Oxford. This book was released on 1998 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book looks at the interpretation and implementation of ISO 9000 in the construction industry. Through the use of case studies, the book deals with the non-technical attributes of quality management systems in the construction industry and how these may influence the effectiveness of ISO 9000 requirements. The book explains and provides the solutions on how behavioural influence, environmental changes, legal implications and quality cost measurements can be managed within construction firms to achieve effective quality management systems. The book also provides practical examples of ISO 9000 and large building projects as well as the smaller construction firms. Chapters include: development and implementation of ISO 9000; ISO 9000 and behavioural change; ISO 9000 and change management; ISO 9000 and legal implications for the construction industry; a case study of ISO 9000 in large scale projects; ISO 9000 for small construction firms; a system for quantifying construction quality costs; total quality management in the construction industry; conclusions.
Author : Sunil Luthra
Publisher : CRC Press
ISBN 13 : 1000194493
Total Pages : 176 pages
Book Rating : 4.0/5 (1 download)
Download or read book Total Quality Management (TQM) written by Sunil Luthra and published by CRC Press. This book was released on 2020-10-04 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author : Morgan, Colin
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335191029
Total Pages : 226 pages
Book Rating : 4.3/5 (351 download)
Download or read book Total Quality Management In The Public Sector written by Morgan, Colin and published by McGraw-Hill Education (UK). This book was released on 1994-02-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Total Quality Management (TQM) is a set of concepts, tools and applications which has been so successful in manufacturing industry that we are now witnessing experimentation in the transference of Total Quality Management to the public sector provision of government, health and education in North America, Europe and elsewhere. TQM is starting to set a new paradigm for management approaches in the public sector and "not for profit" enterprises. All key public service managers should at least need to know the basics of TQM, its possibilities and limitations for the public sector, and particularly the types of applications which could work for them. For all public sector managers this book provides: a clear understanding of the key concepts of TQM; a critical understanding of their relevance to the public sector; empirical evidence of TQM applications in government, health and education; and exploration of the public sector TQM possibilitites yet to be realized. It draws throughout on case examples from Britain, Canada, the USA and continental Europe which illustrate the application of TQM to the public sector.
