Collins Hotel and Hospitality English

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Publisher : Collins
ISBN 13 : 9780007431984
Total Pages : 160 pages
Book Rating : 4.4/5 (319 download)

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Book Synopsis Collins Hotel and Hospitality English by : Mike Seymour

Download or read book Collins Hotel and Hospitality English written by Mike Seymour and published by Collins. This book was released on 2012-01-05 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The audio CD provides valuable listening practice to accompany each unit.

Hotel and Hospitality English - English for Work

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Publisher :
ISBN 13 : 9788578274900
Total Pages : 0 pages
Book Rating : 4.2/5 (749 download)

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Book Synopsis Hotel and Hospitality English - English for Work by : Mike Seymour

Download or read book Hotel and Hospitality English - English for Work written by Mike Seymour and published by . This book was released on 2020-06-11 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sarah, Simon and David work at the Metro Hotel, as receptionist, head of Guest Services, and bar tender. In the Hotel & Hospitality English self-study pack students follow the daily life of staff at Metro Hotel and improve their English as they do so. Real-life situations and tasks: Includes 2 CDs with 24 conversations plus exercises. Recommended for front-line staff in hotels and restaurants at CEFR level A1-A2.

Hotel and Hospitality English

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Publisher : Collins
ISBN 13 : 9780007462995
Total Pages : 0 pages
Book Rating : 4.4/5 (629 download)

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Book Synopsis Hotel and Hospitality English by : Mike Seymour

Download or read book Hotel and Hospitality English written by Mike Seymour and published by Collins. This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.

English for the Hotel Industry

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Author :
Publisher : Pearson Education India
ISBN 13 : 9353944201
Total Pages : 216 pages
Book Rating : 4.3/5 (539 download)

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Book Synopsis English for the Hotel Industry by : Viswamohan

Download or read book English for the Hotel Industry written by Viswamohan and published by Pearson Education India. This book was released on with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: English for the Hotel Industry is meant for those professionals who work in the hospitality industry, interact with corporate and international clients, aim to go and work in English-speaking countries or just want to improve their English language abilities. Essentially, it simulates situations where you might need English to talk to your clients, guests, tourists and customers.

Professional Spoken English for Hotel and Restaurant Workers

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Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781500769925
Total Pages : 0 pages
Book Rating : 4.7/5 (699 download)

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Book Synopsis Professional Spoken English for Hotel and Restaurant Workers by : Hotelier Tanji

Download or read book Professional Spoken English for Hotel and Restaurant Workers written by Hotelier Tanji and published by Createspace Independent Publishing Platform. This book was released on 2014-08-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ATTENTION: You can Download Ebook (PDF) and PowerPoint Version of this book from the author website. Please Google Hotelier Tanji Hospitality-School to visit the web site and get Hotel & Restaurant Management Training Videos, Guides, PowerPoints and Hundreds of Free Training Tutorials. Who should Buy this Book: Anyone whose native language is not English. Any Nonnative English speaking hotel & restaurant workers. Non native English speaking hospitality students. Features of this Amazing Guide: Most practical Spoken English guide written for Hospitality Workers & Students. Perfect for non native English speaking hoteliers and restaurant workers. Highly recommended for non native English speaking hospitality students. Covers most of the situations someone needs to use English in his job with hotel, restaurants, kitchen, front office, travel agency, tour operator's office, etc. Full of dialogues, vocabularies and many more. Will help to improve all communications for the users. Professional Spoken English for Hotel & Restaurant Workers, 1st edition is a self-study practical Spoken English training guide for all nonnative English speaking hotel, restaurant, casino workers and hospitality student who want to accomplish a fast track, lavish career in hospitality industry. Hospitality-school, world's most popular free hotel & restaurant management training blog publishes this book with an aim that after going through this book, a reader will be able to use the language for communication in different day to day life situation in any part of hospitality sector - both orally and written. The book on "Professional Spoken English for Hotel & Restaurant Workers", 1st edition consists of the subjects that will enable the readers to learn English for the practical usage and at the same time, they will get exposure to the real life experience in different fields related to their current & future job. The language used is very smooth, easy and effortless that anyone using the book will definitely be benefited by using this. The book covers most of the situations someone needs to use English in his job with hotel, restaurants, kitchen, front office, travel agency, tour operator's office, etc. The book will help to improve all communications for the users. Bonus Training Materials: Read 220+ Free Hotel & Restaurant Management Training Tutorials from the author website.

Collins Hotel and Hospitality English

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (131 download)

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Book Synopsis Collins Hotel and Hospitality English by : Mike Seymour

Download or read book Collins Hotel and Hospitality English written by Mike Seymour and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hotel and Hospitality English

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Publisher :
ISBN 13 : 9789574455300
Total Pages : 135 pages
Book Rating : 4.4/5 (553 download)

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Book Synopsis Hotel and Hospitality English by : Mike Seymour

Download or read book Hotel and Hospitality English written by Mike Seymour and published by . This book was released on 2012 with total page 135 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Be My Guest Student's Book

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Publisher : Cambridge University Press
ISBN 13 : 9780521776899
Total Pages : 112 pages
Book Rating : 4.7/5 (768 download)

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Book Synopsis Be My Guest Student's Book by : Francis O'Hara

Download or read book Be My Guest Student's Book written by Francis O'Hara and published by Cambridge University Press. This book was released on 2002-09-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.

Be Our Guest

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Publisher : Macmillan College
ISBN 13 : 9780130628947
Total Pages : 144 pages
Book Rating : 4.6/5 (289 download)

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Book Synopsis Be Our Guest by : Donald Adamson

Download or read book Be Our Guest written by Donald Adamson and published by Macmillan College. This book was released on 1992-01-01 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: A 12-unit course in basic English for trainee employees in the hotel business. It focuses on the types of conversations which typically occur between hotel employees and hotel guests. The course is designed for students with a slight knowledge of English. A cassette is available.

Hotel and Resort English

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Author :
Publisher : James Heard
ISBN 13 :
Total Pages : 112 pages
Book Rating : 4./5 ( download)

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Book Synopsis Hotel and Resort English by : J.G. Heard

Download or read book Hotel and Resort English written by J.G. Heard and published by James Heard. This book was released on 2014-04-15 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book contains easy to use, ready-made lesson plans specifically geared towards the hotel industry. Each section covers a specific function that hotel staff are likely to encounter on a daily basis. The functions include greeting and introductions, guest’s requests, guest’s problems or complaints and much more. Each section contains common expressions used for the various functions, dialogues demonstrating the use of that language, practice activities (role play situations, discussion topics and games) and work sheets that allow students to practice using the language.

Highly Recommended

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Publisher : Oxford
ISBN 13 : 9780194574631
Total Pages : 111 pages
Book Rating : 4.5/5 (746 download)

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Book Synopsis Highly Recommended by : Trish Stott

Download or read book Highly Recommended written by Trish Stott and published by Oxford. This book was released on 2004 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highly Recommended is for younger trainees in the hospitality and catering industry who need English to deal with customers. This new edition has been completely revised to take account of innovations and changing practices within the sector. Key Features Topics reflect the real contexts trainees will encounter in their working lives. Emphasis on understanding and speaking English in practical situations. Two listening sections with accompanying tasks in every unit. Clear focus on key functional expressions and topic-related vocabulary. Activity section in each unit involving real-world communicative tasks. New review sections to check progress. Student's Book 28 topic-based units Tapescripts of the dialogues Six-language wordlist Language review section with exercises

High Season

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Publisher : Oxford University Press, USA
ISBN 13 : 9780194513104
Total Pages : 80 pages
Book Rating : 4.5/5 (131 download)

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Book Synopsis High Season by : Michael Duckworth

Download or read book High Season written by Michael Duckworth and published by Oxford University Press, USA. This book was released on 1994 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: A course which develops all-round competence in English.

The Heart of Hospitality

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Publisher : SelectBooks, Inc.
ISBN 13 : 159079379X
Total Pages : 191 pages
Book Rating : 4.5/5 (97 download)

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Book Synopsis The Heart of Hospitality by : Micah Solomon

Download or read book The Heart of Hospitality written by Micah Solomon and published by SelectBooks, Inc.. This book was released on 2016-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.”

Business of Hotels

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Publisher : Routledge
ISBN 13 : 1136359443
Total Pages : 240 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Business of Hotels by : Hadyn Ingram

Download or read book Business of Hotels written by Hadyn Ingram and published by Routledge. This book was released on 2007-06-07 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world. This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.

The Cornell School of Hotel Administration on Hospitality

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Publisher : John Wiley & Sons
ISBN 13 : 1118016262
Total Pages : 519 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Cornell School of Hotel Administration on Hospitality by : Michael C. Sturman

Download or read book The Cornell School of Hotel Administration on Hospitality written by Michael C. Sturman and published by John Wiley & Sons. This book was released on 2011-03-31 with total page 519 pages. Available in PDF, EPUB and Kindle. Book excerpt: This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations

Everyday English for Hospitality Professionals

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Publisher :
ISBN 13 : 9781599660752
Total Pages : 85 pages
Book Rating : 4.6/5 (67 download)

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Book Synopsis Everyday English for Hospitality Professionals by : Lawrence J. Zwier

Download or read book Everyday English for Hospitality Professionals written by Lawrence J. Zwier and published by . This book was released on 2007 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book and audio CD help future workers in the hotel and restaurant fields develop the English vocabulary they need for interacting with customers and colleagues. The 61 lessons show essential language structures for such common functions as welcoming a guest, dealing with a guest's luggage, taking a meal order, and finding medical care for a guest. Each two page lesson provides full-colour illustrations and clear captions. The CD provides audio for each lesson in the book.

The Life of a Hotelier

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Publisher : Clovercroft Publishing
ISBN 13 : 9781950892594
Total Pages : 192 pages
Book Rating : 4.8/5 (925 download)

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Book Synopsis The Life of a Hotelier by : Al Deberry

Download or read book The Life of a Hotelier written by Al Deberry and published by Clovercroft Publishing. This book was released on 2020-10-06 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The Life of a Hotelier" follows the author on his journey through the hospitality industry. His stories are designed to give unique and impactful anecdotes from behind the scenes of the hotel industry. Anyone who has ever worked at a hotel, stayed at a hotel or lived the life of a "Road warrior" can appreciate his true tales of the good, the bad, and the unbelievable. The hotel business is a fast-paced life, where days run into weeks, weeks into months, and months into years. The doors never close, and the guests keep coming. Addresses may change of the players in the game and the employees may change, but most people in the hotel industry would not think of having a career in any other profession.