Quality Issues in Heritage Visitor Attractions

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Author :
Publisher : Routledge
ISBN 13 : 0750646756
Total Pages : 295 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Quality Issues in Heritage Visitor Attractions by : Ian Yeoman

Download or read book Quality Issues in Heritage Visitor Attractions written by Ian Yeoman and published by Routledge. This book was released on 2001 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Quality as a tool for success *Covers a diverse range of quality issues and theories in the context of heritage attractions * Well-respected international contributor team of academics and practitioners Heritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business excellence. This new book on Quality issues brings together a range of specialists who lead us from the evolution of quality to our current position on the quality roadmap. It provides a toolkit to assist on the continuous quality improvement journey and presents a vision of what lies ahead in this new millennium. 'Quality Issues in Heritage Visitor Attractions' will prove an invaluable guide for students and practitioners in the field s of Heritage, Visitor Attractions and Tourism in general. Divided into six sections this text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, quality tools for managers, managing the quality workforce and the future.

Tourism and Heritage Attractions

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Author :
Publisher :
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Tourism and Heritage Attractions by : Richard C. Prentice

Download or read book Tourism and Heritage Attractions written by Richard C. Prentice and published by . This book was released on 1993 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cultural and historical attractions are principal factors generating tourism trips and this has spurred the growth of a large heritage industry. However, the character and behaviour of heritage tourists and their social and economic impact on their destinations is as yet little understood. Richard Prentice presents a detailed analysis of heritage tourism by examining the way the benefits gained from visits to attractions are consumed. This exploration into the nature of the heritage 'product' calls into question the terminology used to define this aspect of the tourism industry, and Richard Prentice argues that it is all too easily regarded as a homogenous industry when in fact it covers diverse attractions which serve diverse tourism and leisure markets. A more sensitive approach to such questions as the promotion of these attractions, their retailing role, their sustainability and their educational impact is needed within the industry. The author shows that the demands of tourists, their socio-economic background and the decision-making processes involved all have implications for the management and marketing of tourism. He analyses the benefits that tourists seek when visiting heritage attractions and measures their reactions to the presentation of such sites, asking how informed tourists are and what sort of promotion they respond to. By setting up a model of the heritage user, he attempts to identify key features which should influence tourist operators seeking to understand the behaviour of their tourist visitor and respond effectively.

Heritage Visitor Attractions

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Author :
Publisher : Cengage Learning
ISBN 13 : 9780826460615
Total Pages : 0 pages
Book Rating : 4.4/5 (66 download)

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Book Synopsis Heritage Visitor Attractions by : Anna Leask

Download or read book Heritage Visitor Attractions written by Anna Leask and published by Cengage Learning. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first clearly structured textbook to examine Heritage Visitor Attractions from an operations management perspective. The book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It then looks at their quality and improvement , examining capacity management. The links between operations and strategy are then analysed, and the final section consists of six in-depth case studies which graphically illustrate the issues highlighted in the rest of the book.

The Heritage Tourist Experience

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Author :
Publisher : Routledge
ISBN 13 :
Total Pages : 562 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Heritage Tourist Experience by : Dallen J. Timothy

Download or read book The Heritage Tourist Experience written by Dallen J. Timothy and published by Routledge. This book was released on 2007 with total page 562 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part of a three-volume reference series which provides a comprehensive set of volumes collecting together the most influential articles and papers on tourism, heritage and culture. This second volume focuses on the nature of the heritage experience, the demand for heritage and managing visitors and their experiences.

Quality Issues in Heritage Visitor Attractions

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Author :
Publisher : Routledge
ISBN 13 : 1136370366
Total Pages : 294 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Quality Issues in Heritage Visitor Attractions by : Ian Yeoman

Download or read book Quality Issues in Heritage Visitor Attractions written by Ian Yeoman and published by Routledge. This book was released on 2007-08-22 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Quality as a tool for success *Covers a diverse range of quality issues and theories in the context of heritage attractions * Well-respected international contributor team of academics and practitioners Heritage Tourism is the fastest growing component of the tourism market. Tourists have more choices than ever and their past experiences and future expectations make them even more discerning customers. A focus on quality can assist with customer satisfaction and business excellence. This new book on Quality issues brings together a range of specialists who lead us from the evolution of quality to our current position on the quality roadmap. It provides a toolkit to assist on the continuous quality improvement journey and presents a vision of what lies ahead in this new millennium. 'Quality Issues in Heritage Visitor Attractions' will prove an invaluable guide for students and practitioners in the field s of Heritage, Visitor Attractions and Tourism in general. Divided into six sections this text presents a different 'flavour' of quality by looking at aspects such as critical success factors for heritage organizations, methods of quality improvement, developing the concept and offering, quality tools for managers, managing the quality workforce and the future.

Cultural Heritage Tourism

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1442278846
Total Pages : 405 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Cultural Heritage Tourism by : Cheryl M. Hargrove

Download or read book Cultural Heritage Tourism written by Cheryl M. Hargrove and published by Rowman & Littlefield. This book was released on 2017-05-05 with total page 405 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every place has a story to tell, often found in historic sites or cultural traditions of the people who settled or currently live in a community, city, region or state. When these stories and places are shared with visitors, this activity becomes what is known as cultural heritage tourism. Success and sustainability in this growing industry segment requires careful planning and adequate resources. Cultural Heritage Tourism: Five Steps for Success and Sustainability provides detailed instruction through a proven five-step process to help planners, managers and community leaders attract visitors and their spending to your cultural heritage site, attraction, event or destination. Learn how to assess, plan for, develop, market, fund, manage, and measure cultural heritage for growth and sustainability. Refer to the best practices and case studies from across the country as examples for replication and reference. Use the sample documents and resource lists to jumpstart your cultural heritage tourism program, and monitor and measure the efforts. This book walks you through every step, from inception to evaluation.

Managing Visitor Attractions: New Directions

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Author :
Publisher : Taylor & Francis
ISBN 13 : 1136381201
Total Pages : 333 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Visitor Attractions: New Directions by : Bruce Prideaux

Download or read book Managing Visitor Attractions: New Directions written by Bruce Prideaux and published by Taylor & Francis. This book was released on 2012-04-27 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Managing Visitor Attractions' is a unique text that provides a cutting edge insight into the issues, principles and practices of visitor attractions today and into the future. Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor attractions · future issues and trends With contributions from around the world, the book is illustrated with up-to-date, international case studies from the UK, USA, Singapore, Australia, New Zealand, China, Denmark and Canada. It is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Cultural Attractions and European Tourism

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Author :
Publisher : CABI
ISBN 13 : 9780851997674
Total Pages : 280 pages
Book Rating : 4.9/5 (976 download)

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Book Synopsis Cultural Attractions and European Tourism by : Greg Richards

Download or read book Cultural Attractions and European Tourism written by Greg Richards and published by CABI. This book was released on 2001-01-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reviews the cultural tourism market in Europe from a survey carried out in 1997. It analyzes the way in which cultural attractions are produced for, and used by, cultural tourists and how such cultural attractions as museums, art galleries, monuments and heritage attractions are marketed.

Cultural Heritage and Tourism

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Author :
Publisher : Channel View Publications
ISBN 13 : 1845417739
Total Pages : 584 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Cultural Heritage and Tourism by : Dallen J. Timothy

Download or read book Cultural Heritage and Tourism written by Dallen J. Timothy and published by Channel View Publications. This book was released on 2020-12-03 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cultural heritage is one of the most important tourism resources in the world. This book provides a comprehensive theoretical overview and applied knowledge of the issues, practices, current debates, concepts and management concerns associated with cultural heritage-based tourism. The second edition has been updated to include timely and emerging topics such as geopolitics, conflict, solidarity tourism, overtourism and climate change. It also expands on important areas such as environmental change, technology, social media, heritage economics, Indigenous knowledge and co-created experiences. This edition includes up-to-date data, statistics, references, case material, figures and pedagogical tools. It remains an important and accessible text for undergraduate and postgraduate students of cultural and heritage tourism, cultural resource management, and museum management.

Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions

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Author :
Publisher : Routledge
ISBN 13 : 041561046X
Total Pages : 377 pages
Book Rating : 4.4/5 (156 download)

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Book Synopsis Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions by : Ylva French

Download or read book Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions written by Ylva French and published by Routledge. This book was released on 2011 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Visitors to museums, galleries, heritage sites and other not for profit attractions receive their information in changing ways. Communications channels are shifting and developing all the time, presenting new challenges to cultural PR and Marketing teams. Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions, as well as providing some of the theory of marketing, provides the latest available case studies coupled with comments and advice from professionals inside and outside the cultural sector to describe the possibilities and outline strategies for the future. A strong theme of change runs through each chapter. The economic climate is already affecting the publicly funded sectors and business and private sponsorship. How will it change over the next few years? The print media is contracting; reading and viewing patterns are changing as online and mobile media grow. What are the trends here, in Europe, US and elsewhere? Sustainability and global warming are not just buzz words but will have a real impact on public and private institutions and their visitor patterns. Population patterns are also changing with new immigrants arriving and the proportion of over 60s increases in Western countries. Cultural tourism has enjoyed a great surge in popularity and huge investments are being made in museums, galleries and events. Marketing and PR play a crucial role in the success of such ventures and will be illustrated with case studies from the UK, US, Canada, Australia, Middle East and China. Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions is aimed at students of marketing, museums, culture and heritage as well as professionals working in a range of cultural organisations from small to large and at different stages of market development from new entrants to those offering mature products. This includes museums, galleries, heritage and visitor attractions, community organisations, as well as organisers of festivals, markets, craft fairs and temporary exhibitions.

Tourism in European Cities

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Author :
Publisher : Rowman & Littlefield
ISBN 13 : 1538160552
Total Pages : 305 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Tourism in European Cities by : John Ebejer

Download or read book Tourism in European Cities written by John Ebejer and published by Rowman & Littlefield. This book was released on 2021-09-14 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism in European Cities explores the relationship between tourist activity and the architecture and built environment within which it takes place. This is the first book to consider urban tourism with a particular focus on European cities. Tourism in European Cities considers the tourist experience and the various elements that shape it. In many cities, the historic core plays a crucial role in tourism either as the location of the more important attractions, or as an attraction in its own right. The book dedicates a chapter to urban heritage and its relationship to tourism, including urban conservation and UNESCO World Heritage Sites. Another chapter considers contemporary architecture and debates some cities’ efforts to use iconic architecture, in particular, to enhance their attractiveness in the context of increased competition between cities. In the context of competition, many cities are resorting to events as a strategy to reposition and differentiate themselves from other cities. Major events are accompanied by major investment in event venues and in urban infrastructure. The city often serves as a backdrop to the urban festival as activities and performances are staged in the city’s urban spaces. This book is essential reading for students of tourism and urban geography. It is also of interest to students of urban planning and architecture, and anyone keen to learn more about tourism and European cities.

Managing Visitor Attractions

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Author :
Publisher : Routledge
ISBN 13 : 1136381287
Total Pages : 384 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Visitor Attractions by : Brian Garrod

Download or read book Managing Visitor Attractions written by Brian Garrod and published by Routledge. This book was released on 2009-11-03 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood – such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management and marketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation, religion-based attractions, HRM issues and heritage tourism. It also includes five new chapters looking at attraction success and failure, interpretation, school excursions, managing gardens and brand management. Divided into five parts, the book tackles the following core topics: • the role and nature of visitor attractions • the development of visitor attraction provision • the management of visitor attractions • the marketing of visitor attractions • future issues and trends With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Managing Visitor Attractions

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Author :
Publisher : Routledge
ISBN 13 : 075068545X
Total Pages : 387 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Managing Visitor Attractions by : Alan Fyall

Download or read book Managing Visitor Attractions written by Alan Fyall and published by Routledge. This book was released on 2008 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Visitor attractions represent a complex sector of the tourism industry and are the catalytic focus for the development of tourism infrastructure and services. As this area grows, there are still many questions to be answered and issues to be understood - such as what visitor attractions actually are, what forces drive their development, who visits them and why, how they are funded, and what the numerous day-to-day challenges are in respect of their management and marketing. The second edition of this successful text investigates these issues further and provides more solutions and suggestions for the present and future. Now in its 2nd edition, Managing Visitor Attractions: New Directions has been fully revised and updated to include new case studies on attractions in Singapore, seasonal variation, religion-based attractions, HRM issues and heritage tourism. It also includes five new chapters looking at attraction success and failure, interpretation, school excursions, managing gardens and brand management. Divided into five parts, the book tackles the following core topics: * the role and nature of visitor attractions * the development of visitor attraction provision * the management of visitor attractions * the marketing of visitor attractions * future issues and trends With contributions from around the world, this is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Tourist Attractions

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Author :
Publisher : Channel View Publications
ISBN 13 : 1845415426
Total Pages : 286 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Tourist Attractions by : Johan R. Edelheim

Download or read book Tourist Attractions written by Johan R. Edelheim and published by Channel View Publications. This book was released on 2015 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourist attractions constitute the metaphorical 'heart' of tourism. This book aims to both deconstruct and construct what tourist attractions are, how we perceive them and how we can enhance our understanding of what attracts us as tourists. The volume reaches beyond current ideas about the ways tourist attractions are created, shaped and packaged. It focuses on the importance and subjective nature of identity, memory, narrative and performance in the tourist experience to find new ways of analysing and managing tourist attractions. The book will appeal to researchers and students in tourism and destination management and heritage and indigenous tourism.

Managing Visitor Attractions: New Directions

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Author :
Publisher : Routledge
ISBN 13 : 113638121X
Total Pages : 332 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Managing Visitor Attractions: New Directions by : Bruce Prideaux

Download or read book Managing Visitor Attractions: New Directions written by Bruce Prideaux and published by Routledge. This book was released on 2012-04-27 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Managing Visitor Attractions' is a unique text that provides a cutting edge insight into the issues, principles and practices of visitor attractions today and into the future. Divided into five parts, the book tackles the following topics: · the role and nature of visitor attractions · the development of visitor attraction provision · the management of visitor attractions · the marketing of visitor attractions · future issues and trends With contributions from around the world, the book is illustrated with up-to-date, international case studies from the UK, USA, Singapore, Australia, New Zealand, China, Denmark and Canada. It is an essential text for undergraduate and postgraduate students of visitor attraction management, written by subject specialists with a wealth of experience in this field.

Managing Heritage and Cultural Tourism Resources

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Author :
Publisher : Routledge
ISBN 13 : 1351920537
Total Pages : 623 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Managing Heritage and Cultural Tourism Resources by : Dallen J. Timothy

Download or read book Managing Heritage and Cultural Tourism Resources written by Dallen J. Timothy and published by Routledge. This book was released on 2017-03-02 with total page 623 pages. Available in PDF, EPUB and Kindle. Book excerpt: This three volume reference series provides an authoritative and comprehensive set of volumes collecting together the most influential articles and papers on tourism, heritage and culture. The papers have been selected and introduced by Dallen Timothy, one of the leading international scholars in tourism research. The first volume 'Managing Heritage and Cultural Tourism Resources' deals primarily with issues of conservation, interpretation, impacts of tourism and the management of those impacts. Sold individually and as a set, this series will prove an essential reference work for scholars and students in geography, tourism and heritage studies, cultural studies and beyond.

Heritage Tourism

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Author :
Publisher : Cambridge University Press
ISBN 13 : 1108912796
Total Pages : 126 pages
Book Rating : 4.1/5 (89 download)

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Book Synopsis Heritage Tourism by : Yujie Zhu

Download or read book Heritage Tourism written by Yujie Zhu and published by Cambridge University Press. This book was released on 2021-06-03 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: As one of the world's fastest growing industries, heritage tourism is surrounded by political and ethical issues. This research explores the social and political effects and implications of heritage tourism through several pertinent topics. It examines the hegemonic power of heritage tourism and its consequences, the spectre of nationalism and colonialism in heritage-making, particularly for minorities and indigenous peoples, and the paradox of heritage tourism's role in combating these issues. Drawing from global cases, the study addresses a range of approaches and challenges of empowerment within the context of heritage tourism, including cultural landscapes, intangible heritage and eco-museums. The research argues that heritage tourism has the potential to develop as a form of co-production. It can be used to create a mechanism for community-centred governance that integrates recognition and interpretation and promotes dialogue, equity and diversity.