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Handling Verbal Confrontation
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Book Synopsis Handling Verbal Confrontation by : Robert Vincent Gerard
Download or read book Handling Verbal Confrontation written by Robert Vincent Gerard and published by Oughten House Foundation, Inc.. This book was released on 1999 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, stress, headaches, and increases our consumption of alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. Why? Because we were never taught how to confront properly and effectively. But, our success depends on these skills. The Art of Handling Verbal Confrontation guides the reader in how to approach, verbally address issues, and face others successfully, without fear. These skills belong to the inner tactical strategy of facing yourself, facing the issue, and facing the other person. It is a key to spiritual empowerment.
Book Synopsis The Power of Positive Confrontation by : Barbara Pachter
Download or read book The Power of Positive Confrontation written by Barbara Pachter and published by Da Capo Press. This book was released on 2000 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: A stepbystep guide to confronting life's most difficult problems, and people, offers readers effective, proven strategies for assertiveness within the bounds of professional and social etiquette. 25,000 first printing. Tour.
Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Book Synopsis Handling Verbal Confrontation by : Robert Gerard
Download or read book Handling Verbal Confrontation written by Robert Gerard and published by Independently Published. This book was released on 2023-11-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, promotes mediocre performance, business failures, lawsuits, marital arguments, boredom, and apa- thy. It creates stress and heartache. Itincreases our consumption of aspirin, alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it. The forgotten art of saying what's on your mind from the bottom of your heart has gone to pasture. Our ability to stand up for our rights has been replaced by apathy, superficiality, and "anything for a quiet life". Well, my friends, those days are about to end. You are about to learn a new and proven technique that will help you toconfront verbally and reach a mutual agreement through collaboration. Handling Verbal Confrontation is an uplifting and revealing book that can immediately improve your skill level when verbally confronting others. The book presents a step-by-step method to obtain consensus from "Win-Win-Win" confrontations. It offers sound advice on how you can build relationships in the midst of adversarial situations.
Book Synopsis Verbal Judo by : George J. Thompson, PhD
Download or read book Verbal Judo written by George J. Thompson, PhD and published by Zondervan. This book was released on 2010-10-12 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, "when you react, the event controls you. When you respond, you’re in control." This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s "Five Universal Truths" of human interaction.
Download or read book Back Off! written by Martha Langelan and published by Simon and Schuster. This book was released on 1993-07 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Back Off is filled with real-life success stories from women who have stopped harassers cold: -- Sharon, who succeeded in stopping a whole crew of habitual harassers in a city park... -- Stephanie, a ten-year-old who confronted and escaped a child molester... -- Catharine and Molly, who stood up to their landlord and stopped him from harassing the tenants... and dozens more. From an eight-year-old who successfully challenged two young harassers on the playground to an organized group of fifty women who confronted a dockworker in response to an attempted rape on the job, here's what they did, how they did it -- and how you can do it, too. Back Off is the first book to focus on the direct-action tactics that work and the first to deal with harassment everywhere it takes place, in both blue-collar and white-collar jobs, at school, on the street, on the bus or subway, in the park, even in church. Back Off examines the dynamics of sex and power in sexual harassment, the motives behind harassers' actions, and why traditional responses such as appeasement or aggression don't work, and describes the successful resistance strategies that you really can use -- including nonviolent personal confrontation techniques, group confrontations, administrative remedies, and formal lawsuits.
Book Synopsis Managing Interpersonal Conflict by : William A. Donohue
Download or read book Managing Interpersonal Conflict written by William A. Donohue and published by SAGE. This book was released on 1992-07 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.
Book Synopsis The Gentle Art of Verbal Self-defense by : Suzette Haden Elgin
Download or read book The Gentle Art of Verbal Self-defense written by Suzette Haden Elgin and published by Barnes & Noble Publishing. This book was released on 1980 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most of us are under verbal attack everyday and often don't realize it. In "The Gentle Art of Verbal Self-Defense" you'll learn the skills you need to respond to all types of verbal attack
Download or read book De-Escalate written by Douglas E. Noll and published by Simon and Schuster. This book was released on 2017-09-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
Download or read book Verbal Judo written by George J. Thompson and published by Charles C. Thomas Publisher. This book was released on 1983 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elements perspective, audience, voice, purpose and organization. The principles and techniques described can be used in practically every verbal encounter. Each chapter includes case studies that give readers practice in developing rhetorical strategies for handling street encounters and dealing with the public. The final chapter provides a professional model for police officers. It presents a definition of the law enforcement profession that will command respect from the public and offer those in the profession a firm sense of identity.
Download or read book Sticks and Stones written by Scott Cooper and published by Harmony. This book was released on 2000-02-29 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sticks and Stones helps parents teach kids how to speak up for themselves more assertively, gently, and effectively. Each chapter, based on the characteristics of a particular bird, uses a wealth of examples and imaginative exercises to give kids the confidence to speak truth to power. This unique guide, beautifully illustrated with line drawings of each bird and informed by the author's gentle humor, will help kids be effective communicators and includes easy-to-follow exercises and sample scripts. Examples include: Shut down bullies (The Way of the Blue Jay) Overcome shyness (The Way of the Black Bird) Counter peer pressure (The Way of the Hummingbird) Resolve fights (The Way of the Dove) Accept blame (The Way of the Crow) And more
Book Synopsis Talking to 'Crazy' by : Mark Goulston
Download or read book Talking to 'Crazy' written by Mark Goulston and published by AMACOM. This book was released on 2018-07-10 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: No matter how hard you try to reason with irrational people, it never works. So how do you talk to someone who just won't listen? You can't win by ignoring the insanity, and you can't argue it away. However, you can stop it cold. Top-ranked psychiatrist and communication expert Mark Goulston shows you just how to do so in this life-changing book for everyone trapped in maddening personal or professional relationships. Goulston unlocks the mysteries of the irrational mind, and explains how faulty thinking patterns develop. His keen insights are matched by a set of counterintuitive strategies proven to defuse crazy behavior, along with scripts, examples, and exercises that teach you how to use them. In Talking to “Crazy”, you will learn: Why people act the way they do How instinctive responses can exacerbate the situation, and what to do instead When to confront a problem and when to walk away How to activate the Sanity Cycle, which quickly transforms you from threat to ally How to use 14 simple yet effective communication techniques, including assertive submission flattery, the kiss-off, and more You can't reason with unreasonable people, but you can reach them. Talking to “Crazy” shows you just how easy it is to do it.
Book Synopsis Managing Intercultural Conflict Effectively by : Stella Ting-Toomey
Download or read book Managing Intercultural Conflict Effectively written by Stella Ting-Toomey and published by SAGE Publications. This book was released on 2001-07-25 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.
Book Synopsis Crucial Conversations: Tools for Talking When Stakes are High, Third Edition by : Joseph Grenny
Download or read book Crucial Conversations: Tools for Talking When Stakes are High, Third Edition written by Joseph Grenny and published by McGraw Hill Professional. This book was released on 2021-10-26 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
Download or read book Confrontation Talk written by Ian Hutchby and published by Routledge. This book was released on 2013-11-05 with total page 141 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using conversation analysis to explore the nature of argument, asymmetry, and power on talk radio, this book focuses on the interplay between the structures of talk in interaction and the structures of participation on talk radio. In the process, it demonstrates how conversation analysis may be used to account for power as a feature of institutional discourse. To address a number of key issues in the study of institutional communication and conflict talk, a case study of a British talk radio show is presented, stimulating some penetrating questions: * What is distinctive about interaction on talk radio? * What is the basis of the communicative asymmetries between hosts and callers? * How are their arguments constructed, and in what ways does the setting enable and constrain the production of conflict talk? These questions are answered through the detailed study of conversational phenomena, informed by a critical concern for the relationship between talk and social structure. This book will be of interest to a wide readership consisting of academics, advanced undergraduates, and postgraduate students in a range of courses in sociology, linguistics, media/communication/cultural studies, anthropology, and popular culture.
Book Synopsis The Oxford Handbook of the Physiology of Interpersonal Communication by : Lindsey Aloia
Download or read book The Oxford Handbook of the Physiology of Interpersonal Communication written by Lindsey Aloia and published by Oxford University Press, USA. This book was released on 2020-08-06 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication scholars have long recognized the importance of understanding associations between our bodies and communication messages and processes. In the past decade, there has been an increased focus on the role of physiology in interpersonal interactions, resulting in a surge of research exploring topics related to communication in close relationships. This growing line of research explores topics such as affectionate communication, forgiveness, communication apprehension, and social support. Contributing to the increase in physiological research on communication processes is a greater recognition of the bi-directional nature of the associations between communication and the body. Researchers study both the physiological outcomes of communication episodes (e.g., stress responses to conflict conversations), as well as the effects of physiology on communication process (e.g., the influence of hormones on post-sex communication). The Oxford Handbook of the Physiology of Interpersonal Communication offers a comprehensive review of the most prolific areas of research investigating both the physiological outcomes of interpersonal communication and the effects of physiology on interpersonal interactions. This volume brings together thirty-three leading scholars in the field and draws on research from communication studies, physiology, psychology, and neuroscience. Based on quantitative research methods, the Handbook serves as a resource for both researchers and students interested in investigating the mutual influence of physiology and communication in close relationships.
Book Synopsis Verbal Aikido - Green Belt by : Luke A. Archer
Download or read book Verbal Aikido - Green Belt written by Luke A. Archer and published by Createspace Independent Pub. This book was released on 2013-03-29 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive introduction to the art of Verbal Aikido: an effective and easy-to-use style of conflict management, based on the philosophy of the martial art. With three straightforward steps, make interpersonal conflict and verbal attacks a thing of the past. The first in a series of three volumes.
