Handling Difficult Patients

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Publisher : Hcpro Incorporated
ISBN 13 : 9781578393756
Total Pages : 0 pages
Book Rating : 4.3/5 (937 download)

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Book Synopsis Handling Difficult Patients by : HCPro

Download or read book Handling Difficult Patients written by HCPro and published by Hcpro Incorporated. This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Stressed Out about Difficult Patients

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Author :
Publisher : HC Pro, Inc.
ISBN 13 : 1601460120
Total Pages : 155 pages
Book Rating : 4.6/5 (14 download)

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Book Synopsis Stressed Out about Difficult Patients by : Joan Monchak Lorenz

Download or read book Stressed Out about Difficult Patients written by Joan Monchak Lorenz and published by HC Pro, Inc.. This book was released on 2007 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stressed Out About Difficult Patients provides practical, real world tips for nurses who are looking for help with challenging patients who may have psychiatric disorders or may simply be angry about being in the hospital.

Handling Difficult Patients

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Publisher :
ISBN 13 : 9781601460592
Total Pages : pages
Book Rating : 4.4/5 (65 download)

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Book Synopsis Handling Difficult Patients by : Richard A. Bryan

Download or read book Handling Difficult Patients written by Richard A. Bryan and published by . This book was released on 2004 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines best practices that show how to prevent patients from becoming difficult and deal with those who do. Provides verbal and nonverbal techniques for de-escalating anger and preventing difficult patients from becoming violent toward staff, case studies from facilities that have found successful alternatives to use of restraints and assessment tools to better identify difficult patients.

Managing the Difficult Patient

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Publisher :
ISBN 13 :
Total Pages : 408 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Managing the Difficult Patient by : Robert E. Hooberman

Download or read book Managing the Difficult Patient written by Robert E. Hooberman and published by . This book was released on 1998 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The authors -- a psychologist and a medical doctor -- impart in this accessible volume a framework for examining the aspects of the practitioner-patient relationship and interactions that give rise to a sense of the "difficult" in healthcare. Drawing on psychodynamic theory, they elucidate the features of transference, defenses, and the working alliance that are relevant to physicians and other health care practitioners who find patients' emotional and interpersonal problems impacting medical treatment or underlying presenting complaints of somatic dysfunction. Ways of improving the collaboration between doctor and patient and thereby maximizing compliance with medical regimens are examined. Each chapter contains highlighted suggestions for the practical application of the theory to the physician's private practice.

Behavioral Medicine A Guide for Clinical Practice 5th Edition

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Publisher : McGraw Hill Professional
ISBN 13 : 1260142698
Total Pages : 608 pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis Behavioral Medicine A Guide for Clinical Practice 5th Edition by : Mitchell D. Feldman

Download or read book Behavioral Medicine A Guide for Clinical Practice 5th Edition written by Mitchell D. Feldman and published by McGraw Hill Professional. This book was released on 2020-01-05 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The #1 guide to behavioral issues in medicine delivering thorough, practical discussion of the full scope of the physician-patient relationship "This is an extraordinarily thorough, useful book. It manages to summarize numerous topics, many of which are not a part of a traditional medical curriculum, in concise, relevant chapters."--Doody's Review Service - 5 stars, reviewing an earlier edition The goal of Behavioral Medicine is to help practitioners and students understand the interplay between psychological, physical, social and cultural issues of patients. Within its pages readers will find real-world coverage of behavioral and interactional issues that occur between provider and patient in everyday clinical practice. Readers will learn how to deliver bad news, how to conduct an effective patient interview, how to care for patients at the end of life, how to clinically manage common mental and behavioral issues in medical patients, the principles of medical professionalism, motivating behavior change, and much more. As the leading text on the subject, this trusted classic delivers the most definitive, practical overview of the behavioral, clinical, and social contexts of the physician-patient relationship. The book is case based to reinforce learning through real-world examples, focusing on issues that commonly arise in everyday medical practice and training. One of the significant elements of Behavioral Medicine is the recognition that the wellbeing of physicians and other health professionals is critically important to caring for patients.

Caring for Difficult Patients

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Publisher : Difficultpeople.org
ISBN 13 : 9780741437686
Total Pages : 172 pages
Book Rating : 4.4/5 (376 download)

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Book Synopsis Caring for Difficult Patients by : Joseph E. Koob

Download or read book Caring for Difficult Patients written by Joseph E. Koob and published by Difficultpeople.org. This book was released on 2007 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Caring for Difficult Patients: A Guide for Nursing Professionals, by Dr. Joseph Koob with Dr. Pam Koob provides a comprehensive perspective on how to work with difficult patients and situations that is relevant to all health-care professionals.

Field Guide to the Difficult Patient Interview

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Publisher : Lippincott Williams & Wilkins
ISBN 13 : 9780781747745
Total Pages : 328 pages
Book Rating : 4.7/5 (477 download)

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Book Synopsis Field Guide to the Difficult Patient Interview by : Frederic W. Platt

Download or read book Field Guide to the Difficult Patient Interview written by Frederic W. Platt and published by Lippincott Williams & Wilkins. This book was released on 2004 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references. This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.

Oxford Textbook of Communication in Oncology and Palliative Care

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Publisher : Oxford University Press
ISBN 13 : 0198736134
Total Pages : 457 pages
Book Rating : 4.1/5 (987 download)

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Book Synopsis Oxford Textbook of Communication in Oncology and Palliative Care by : David William Kissane

Download or read book Oxford Textbook of Communication in Oncology and Palliative Care written by David William Kissane and published by Oxford University Press. This book was released on 2017 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication is a core skill for medical professionals when treating patients. Cancer and palliative care present some of the most challenging clinical situations. This book provides evidence-based guidelines alongside case examples, tips, and strategies to achieve effective, patient-centred communication.

The Comprehensive Textbook of Healthcare Simulation

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Publisher : Springer Science & Business Media
ISBN 13 : 1461459931
Total Pages : 718 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis The Comprehensive Textbook of Healthcare Simulation by : Adam I. Levine

Download or read book The Comprehensive Textbook of Healthcare Simulation written by Adam I. Levine and published by Springer Science & Business Media. This book was released on 2013-06-18 with total page 718 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Comprehensive Textbook of Healthcare Simulation is a cohesive, single-source reference on all aspects of simulation in medical education and evaluation. It covers the use of simulation in training in each specialty and is aimed at healthcare educators and administrators who are developing their own simulation centers or programs and professional organizations looking to incorporate the technology into their credentialing process. For those already involved in simulation, the book will serve as a state-of-the-art reference that helps them increase their knowledge base, expand their simulation program’s capabilities, and attract new, additional target learners. Features: • Written and edited by pioneers and experts in healthcare simulation • Personal memoirs from simulation pioneers • Each medical specialty covered • Guidance on teaching in the simulated environment • Up-to-date information on current techniques and technologies • Tips from “insiders” on funding, development, accreditation, and marketing of simulation centers • Floor plans of simulation centers from across the United States • Comprehensive glossary of terminology

Difficult Conversations in Medicine

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Publisher :
ISBN 13 : 9780198527749
Total Pages : 260 pages
Book Rating : 4.5/5 (277 download)

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Book Synopsis Difficult Conversations in Medicine by : Elisabeth Macdonald

Download or read book Difficult Conversations in Medicine written by Elisabeth Macdonald and published by . This book was released on 2004 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: In all branches of medicine, effective communication between health care professionals and patients, families and carers is essential to ensure first-class treatment. Increasing public awareness of health issues and the ready availability of health information have led the public to be more widely informed about common conditions and the treatments available. Patients therefore attend a medical consultation better informed so the need for improved communication skills is even greater. Skill is communication is a matter of personal ability which varies widely between individuals in the medical profession as in any other. In response, the aim of this book is to dispel the anxieties which contribute to poor communication. This book covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and coversations with patients from different cultural backgrounds. Outlines of possible clinical cases posing specific problems are included with guidance on how to handle them.

Handling Difficult People, Library Edition

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Publisher : UniversityOfHealthCare
ISBN 13 : 9781594910913
Total Pages : 0 pages
Book Rating : 4.9/5 (19 download)

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Book Synopsis Handling Difficult People, Library Edition by : Daniel Farb

Download or read book Handling Difficult People, Library Edition written by Daniel Farb and published by UniversityOfHealthCare. This book was released on 2004-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Healthcare staff need to handle both difficult customers and difficult patients. This title contains many short suggestions and principles and also interactive questions and applications.

Dying in America

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Publisher : National Academies Press
ISBN 13 : 0309303133
Total Pages : 470 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Dying in America by : Institute of Medicine

Download or read book Dying in America written by Institute of Medicine and published by National Academies Press. This book was released on 2015-03-19 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.

Dealing with Difficult People (HBR Emotional Intelligence Series)

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Publisher : Harvard Business Press
ISBN 13 : 163369609X
Total Pages : 82 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Dealing with Difficult People (HBR Emotional Intelligence Series) by : Harvard Business Review

Download or read book Dealing with Difficult People (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2018-04-17 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Resolving Patient Complaints

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Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763726225
Total Pages : 252 pages
Book Rating : 4.7/5 (262 download)

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Book Synopsis Resolving Patient Complaints by : Liz Osborne

Download or read book Resolving Patient Complaints written by Liz Osborne and published by Jones & Bartlett Learning. This book was released on 2004 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.

The Difficult Airway

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Publisher : Springer Science & Business Media
ISBN 13 : 0387928499
Total Pages : 308 pages
Book Rating : 4.3/5 (879 download)

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Book Synopsis The Difficult Airway by : David B. Glick

Download or read book The Difficult Airway written by David B. Glick and published by Springer Science & Business Media. This book was released on 2012-12-05 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Difficult Airway provides a comprehensive textual and visual coverage of how to deal with patients who have expected or unexpected difficult airways. The text begins with a description of the incidence and importance of the difficult airway and then describes the ASA Difficult Airway Algorithm created to facilitate the management of “difficult airways.” The majority of the book features a comprehensive step-by-step approach to the rescue techniques listed as part of the ASA Algorithm. Noted experts in each of the techniques have been recruited by the book editors to present the information. Figures throughout the book illustrate important points and procedures. This is a wonderful resource for professionals in the health care field including anesthesiologists, intensive care physicians, emergency room physicians, nurses, and out-of-hospital first responders.

Difficult Conversations

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Publisher : Penguin
ISBN 13 : 0593511697
Total Pages : 401 pages
Book Rating : 4.5/5 (935 download)

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Book Synopsis Difficult Conversations by : Douglas Stone

Download or read book Difficult Conversations written by Douglas Stone and published by Penguin. This book was released on 2023-08-22 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

How to Communicate Effectively and Handle Difficult People

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Publisher :
ISBN 13 : 9780808765806
Total Pages : 64 pages
Book Rating : 4.7/5 (658 download)

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Book Synopsis How to Communicate Effectively and Handle Difficult People by : C. Ni Preston

Download or read book How to Communicate Effectively and Handle Difficult People written by C. Ni Preston and published by . This book was released on 2002-03-01 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: