Handbook on Data Envelopment Analysis

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Publisher : Springer Science & Business Media
ISBN 13 : 1441961518
Total Pages : 513 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Handbook on Data Envelopment Analysis by : William W. Cooper

Download or read book Handbook on Data Envelopment Analysis written by William W. Cooper and published by Springer Science & Business Media. This book was released on 2011-08-23 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook covers DEA topics that are extensively used and solidly based. The purpose of the handbook is to (1) describe and elucidate the state of the field and (2), where appropriate, extend the frontier of DEA research. It defines the state-of-the-art of DEA methodology and its uses. This handbook is intended to represent a milestone in the progression of DEA. Written by experts, who are generally major contributors to the topics to be covered, it includes a comprehensive review and discussion of basic DEA models, which, in the present issue extensions to the basic DEA methods, and a collection of DEA applications in the areas of banking, engineering, health care, and services. The handbook's chapters are organized into two categories: (i) basic DEA models, concepts, and their extensions, and (ii) DEA applications. First edition contributors have returned to update their work. The second edition includes updated versions of selected first edition chapters. New chapters have been added on: different approaches with no need for a priori choices of weights (called “multipliers) that reflect meaningful trade-offs, construction of static and dynamic DEA technologies, slacks-based model and its extensions, DEA models for DMUs that have internal structures network DEA that can be used for measuring supply chain operations, Selection of DEA applications in the service sector with a focus on building a conceptual framework, research design and interpreting results.

Data Envelopment Analysis

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Publisher : Springer
ISBN 13 : 1489980687
Total Pages : 601 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Data Envelopment Analysis by : Wade D. Cook

Download or read book Data Envelopment Analysis written by Wade D. Cook and published by Springer. This book was released on 2014-07-08 with total page 601 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook serves as a complement to the Handbook on Data Envelopment Analysis (eds, W.W. Cooper, L.M. Seiford and J, Zhu, 2011, Springer) in an effort to extend the frontier of DEA research. It provides a comprehensive source for the state-of-the art DEA modeling on internal structures and network DEA. Chapter 1 provides a survey on two-stage network performance decomposition and modeling techniques. Chapter 2 discusses the pitfalls in network DEA modeling. Chapter 3 discusses efficiency decompositions in network DEA under three types of structures, namely series, parallel and dynamic. Chapter 4 studies the determination of the network DEA frontier. In chapter 5 additive efficiency decomposition in network DEA is discussed. An approach in scale efficiency measurement in two-stage networks is presented in chapter 6. Chapter 7 further discusses the scale efficiency decomposition in two stage networks. Chapter 8 offers a bargaining game approach to modeling two-stage networks. Chapter 9 studies shared resources and efficiency decomposition in two-stage networks. Chapter 10 introduces an approach to computing the technical efficiency scores for a dynamic production network and its sub-processes. Chapter 11 presents a slacks-based network DEA. Chapter 12 discusses a DEA modeling technique for a two-stage network process where the inputs of the second stage include both the outputs from the first stage and additional inputs to the second stage. Chapter 13 presents an efficiency measurement methodology for multi-stage production systems. Chapter 14 discusses network DEA models, both static and dynamic. The discussion also explores various useful objective functions that can be applied to the models to find the optimal allocation of resources for processes within the black box, that are normally invisible to DEA. Chapter 15 provides a comprehensive review of various type network DEA modeling techniques. Chapter 16 presents shared resources models for deriving aggregate measures of bank-branch performance, with accompanying component measures that make up that aggregate value. Chapter 17 examines a set of manufacturing plants operating under a single umbrella, with the objective being to use the component or function measures to decide what might be considered as each plant’s core business. Chapter 18 considers problem settings where there may be clusters or groups of DMUs that form a hierarchy. The specific case of a set off electric power plants is examined in this context. Chapter 19 models bad outputs in two-stage network DEA. Chapter 20 presents an application of network DEA to performance measurement of Major League Baseball (MLB) teams. Chapter 21 presents an application of a two-stage network DEA model for examining the performance of 30 U.S. airline companies. Chapter 22 then presents two distinct network efficiency models that are applied to engineering systems.

Data Envelopment Analysis

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Publisher : Springer
ISBN 13 : 1489975535
Total Pages : 472 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Data Envelopment Analysis by : Joe Zhu

Download or read book Data Envelopment Analysis written by Joe Zhu and published by Springer. This book was released on 2015-03-18 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook represents a milestone in the progression of Data Envelopment Analysis (DEA). Written by experts who are often major contributors to DEA theory, it includes a collection of chapters that represent the current state-of-the-art in DEA research. Topics include distance functions and their value duals, cross-efficiency measures in DEA, integer DEA, weight restrictions and production trade-offs, facet analysis in DEA, scale elasticity, benchmarking and context-dependent DEA, fuzzy DEA, non-homogenous units, partial input-output relations, super efficiency, treatment of undesirable measures, translation invariance, stochastic nonparametric envelopment of data, and global frontier index. Focusing only on new models/approaches of DEA, the book includes contributions from Juan Aparicio, Mette Asmild, Yao Chen, Wade D. Cook, Juan Du, Rolf Färe, Julie Harrison, Raha Imanirad, Andrew Johnson, Chiang Kao, Abolfazl Keshvari, Timo Kuosmanen, Sungmook Lim, Wenbin Liu, Dimitri Margaritis, Reza Kazemi Matin, Ole B. Olesen, Jesus T. Pastor, Niels Chr. Petersen, Victor V. Podinovski, Paul Rouse, Antti Saastamoinen, Biresh K. Sahoo, Kaoru Tone, and Zhongbao Zhou.

Handbook of Operations Analytics Using Data Envelopment Analysis

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Publisher : Springer
ISBN 13 : 1489977058
Total Pages : 511 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Handbook of Operations Analytics Using Data Envelopment Analysis by : Shiuh-Nan Hwang

Download or read book Handbook of Operations Analytics Using Data Envelopment Analysis written by Shiuh-Nan Hwang and published by Springer. This book was released on 2016-07-01 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook focuses on Data Envelopment Analysis (DEA) applications in operations analytics which are fundamental tools and techniques for improving operation functions and attaining long-term competitiveness. In fact, the handbook demonstrates that DEA can be viewed as Data Envelopment Analytics. Chapters include a review of cross-efficiency evaluation; a case study on measuring the environmental performance of OECS countries; how to select a set of performance metrics in DEA with an application to American banks; a relational network model to take the operations of individual periods into account in measuring efficiencies; how the efficient frontier methods DEA and stochastic frontier analysis (SFA) can be used synergistically; and how to integrate DEA and multidimensional scaling. In other chapters, authors construct a dynamic three-stage network DEA model; a bootstrapping based methodology to evaluate returns to scale and convexity assumptions in DEA; hybridizing DEA and cooperative games; using DEA to represent the production technology and directional distance functions to measure band performance; an input-specific Luenberger energy and environmental productivity indicator; and the issue of reference set by differentiating between the uniquely found reference set and the unary and maximal types of the reference set. Finally, additional chapters evaluate and compare the technological advancement observed in different hybrid electric vehicles (HEV) market segments over the past 15 years; radial measurement of efficiency for the production process possessing multi-components under different production technologies; issues around the use of accounting information in DEA; how to use DEA environmental assessment to establish corporate sustainability; a summary of research efforts on DEA environmental assessment applied to energy in the last 30 years; and an overview of DEA and how it can be utilized alone and with other techniques to investigate corporate environmental sustainability questions.

Modeling Data Irregularities and Structural Complexities in Data Envelopment Analysis

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Publisher : Springer Science & Business Media
ISBN 13 : 0387716076
Total Pages : 334 pages
Book Rating : 4.3/5 (877 download)

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Book Synopsis Modeling Data Irregularities and Structural Complexities in Data Envelopment Analysis by : Joe Zhu

Download or read book Modeling Data Irregularities and Structural Complexities in Data Envelopment Analysis written by Joe Zhu and published by Springer Science & Business Media. This book was released on 2007-06-08 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: In a relatively short period of time, data envelopment analysis (DEA) has grown into a powerful analytical tool for measuring and evaluating performance. DEA is computational at its core and this book is one of several Springer aim to publish on the subject. This work deals with the micro aspects of handling and modeling data issues in DEA problems. It is a handbook treatment dealing with specific data problems, including imprecise data and undesirable outputs.

Quantitative Models for Performance Evaluation and Benchmarking

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Publisher : Springer
ISBN 13 : 3319066471
Total Pages : 419 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Quantitative Models for Performance Evaluation and Benchmarking by : Joe Zhu

Download or read book Quantitative Models for Performance Evaluation and Benchmarking written by Joe Zhu and published by Springer. This book was released on 2014-09-11 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author’s years of research and teaching experiences. It is difficult to evaluate an organization’s performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective. Conventional and new DEA approaches are presented and discussed using Excel spreadsheets — one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets. DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores. This book also provides an easy-to-use DEA software — DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.

Network Data Envelopment Analysis

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Publisher : Springer
ISBN 13 : 3319317180
Total Pages : 447 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Network Data Envelopment Analysis by : Chiang Kao

Download or read book Network Data Envelopment Analysis written by Chiang Kao and published by Springer. This book was released on 2016-08-23 with total page 447 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the underlying theory, model development, and applications of network Data Envelopment Analysis (DEA) in a systematic way. The field of network DEA extends and complements conventional DEA by considering not only inputs and outputs when measuring system efficiency, but also the internal structure of the system being analyzed. By analyzing the efficiency of individual internal components, and more particularly by studying the effects of relationships among components which are modeled and implemented by means of various network structures, the “network DEA” approach is able to help identify and manage the specific components that contribute inefficiencies into the overall systems. This relatively new approach comprises an important analytical tool based on mathematical programming techniques, with valuable implications to production and operations management. The existing models for measuring the efficiency of systems of specific network structures are also discussed, and the relationships between the system and component efficiencies are explored. This book should be able to inspire new research and new applications based on the current state of the art. Performance evaluation is an important task in management, and is needed to (i) better understand the past accomplishments of an organization and (ii) plan for its future development. However, this task becomes rather challenging when multiple performance metrics are involved. DEA is a powerful tool to cope with such issues. For systems or operations composed of interrelated processes, managers need to know how the performances of the various processes evaluated and how they are aggregated to form the overall performance of the system. This book provides an advanced exposition on performance evaluation of systems with network structures. It explores the network nature of most production and operation systems, and explains why network analyses are necessary.

Data-Enabled Analytics

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Publisher : Springer Nature
ISBN 13 : 3030751627
Total Pages : 370 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Data-Enabled Analytics by : Joe Zhu

Download or read book Data-Enabled Analytics written by Joe Zhu and published by Springer Nature. This book was released on 2021-12-16 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores the novel uses and potentials of Data Envelopment Analysis (DEA) under big data. These areas are of widespread interest to researchers and practitioners alike. Considering the vast literature on DEA, one could say that DEA has been and continues to be, a widely used technique both in performance and productivity measurement, having covered a plethora of challenges and debates within the modelling framework.

Handbook on Data Envelopment Analysis in Business, Finance, and Sustainability

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Publisher : World Scientific Publishing Europe Limited
ISBN 13 : 9781800615779
Total Pages : 0 pages
Book Rating : 4.6/5 (157 download)

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Book Synopsis Handbook on Data Envelopment Analysis in Business, Finance, and Sustainability by : Sabri Boubaker

Download or read book Handbook on Data Envelopment Analysis in Business, Finance, and Sustainability written by Sabri Boubaker and published by World Scientific Publishing Europe Limited. This book was released on 2024 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This Handbook seeks for methodological, empirical, and policy-oriented contributions to provide scholars, investors, regulatory bodies, and policymakers with comprehensive insights on the efficiency and performance evaluation of businesses, financial, and accounting institutions or organizations to identify important issues for future investment, regulation, and policy-making strategies. The following areas are of particular interest: Part I: DEA in Business (including but not limited to agriculture, manufacturing, healthcare, transportation, hotel, aviation, and education) Part II: DEA in Banking and Finance (including but not limited to commercial/conventional banks, Islamic banks, insurance, credit, and Fintech institutions) Part III: DEA in Sustainability"--

Regional Performance Measurement and Improvement

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Publisher : Springer
ISBN 13 : 9811002428
Total Pages : 188 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Regional Performance Measurement and Improvement by : Soushi Suzuki

Download or read book Regional Performance Measurement and Improvement written by Soushi Suzuki and published by Springer. This book was released on 2017-03-14 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first book to fully introduce a newly developed distance friction minimization (DFM) model, which is one of the new efficiency improvement projection approaches in data envelopment analysis (DEA). The DFM model can produce a most effective solution in efficiency improvement projections for inefficient spatial entities (decision-making units). The book provides a set of fresh contributions to a quantitative assessment of the performance of such policy entities. First it offers a state-of-the art overview of current DEA models and approaches, followed by the operational design of various new types of DEA models, each of them addressing weaknesses in traditional DEA approaches. Then it illustrates the assessment potential of DEA — and its new variants, in particular, the DFM model and subsequent extensions — on the basis of a broadly composed collection of empirical case studies, centering mainly but not exclusively on Japan and other Asian nations.

Data Envelopment Analysis and Effective Performance Assessment

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Publisher : IGI Global
ISBN 13 : 1522505970
Total Pages : 375 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Data Envelopment Analysis and Effective Performance Assessment by : Lotfi, Farhad Hossein Zadeh

Download or read book Data Envelopment Analysis and Effective Performance Assessment written by Lotfi, Farhad Hossein Zadeh and published by IGI Global. This book was released on 2016-09-01 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: For any organization, analysis of performance and effectiveness through available data allows for informed decision making. Data envelopment analysis, or DEA, is a popular, effective method that can be used to measure productive efficiency in operations management assessment. Data Envelopment Analysis and Effective Performance Assessment addresses the myriad of practical uses and innovative developments of DEA. Emphasizing the importance of analyzing productivity by measuring inputs, goals, economic growth, and performance, this book covers a wide breadth of innovative knowledge. This book is essential reading for managers, business professionals, students of business and ICT, and computer engineers.

Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis

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Publisher :
ISBN 13 : 9781466644748
Total Pages : 0 pages
Book Rating : 4.6/5 (447 download)

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Book Synopsis Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis by : Ibrahim H. Osman

Download or read book Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis written by Ibrahim H. Osman and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book highlights the advantages of using data envelopment analysis as a tool to improve business performances and identifying the source of inefficiency in public and private organizations"--Provided by publisher.

Data Envelopment Analysis

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Publisher : Springer
ISBN 13 : 1489976841
Total Pages : 594 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Data Envelopment Analysis by : Joe Zhu

Download or read book Data Envelopment Analysis written by Joe Zhu and published by Springer. This book was released on 2016-03-22 with total page 594 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook compiles state-of-the-art empirical studies and applications using Data Envelopment Analysis (DEA). It includes a collection of 18 chapters written by DEA experts. Chapter 1 examines the performance of CEOs of U.S. banks and thrifts. Chapter 2 describes the network operational structure of transportation organizations and the relative network data envelopment analysis model. Chapter 3 demonstrates how to use different types of DEA models to compute total-factor energy efficiency scores with an application to energy efficiency. In chapter 4, the authors explore the impact of incorporating customers' willingness to pay for service quality in benchmarking models on cost efficiency of distribution networks, and chapter 5 provides a brief review of previous applications of DEA to the professional baseball industry, followed by two detailed applications to Major League Baseball. Chapter 6 examines efficiency and productivity of U.S. property-liability (P-L) insurers using DEA, while chapter 7 presents a two-stage network DEA model that decomposes the overall efficiency of a decision-making unit into two components. Chapter 8 presents a review of the literature of DEA models for the perfoemance assessment of mutual funds, and chapter 9 discusses the management strategies formulation of the international tourist hotel industry in Taiwan. Chapter 10 presents a novel use of the two-stage network DEA to evaluate sustainable product design performances. In chapter 11 authors highlight limitations of some DEA environmental efficiency models, and chapter 12 reviews applications of DEA in secondary and tertiary education. Chapter 13 measures the relative performance of New York State school districts in the 2011-2012 academic year. Chapter 14 provides an introductory prelude to chapters 15 and 16, which both provide detailed applications of DEA in marketing. Chapter 17 then shows how to decompose a new total factor productivity index that satisfies all economically-relevant axioms from index theory with an application to U.S. agriculture. Finally, chapter 18 presents a unique study that conducts a DEA research front analysis, applying a network clustering method to group the DEA literature over the period 2000 to 2014.

Advances in DEA Theory and Applications

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Publisher : John Wiley & Sons
ISBN 13 : 1118946707
Total Pages : 579 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Advances in DEA Theory and Applications by : Kaoru Tone

Download or read book Advances in DEA Theory and Applications written by Kaoru Tone and published by John Wiley & Sons. This book was released on 2017-04-12 with total page 579 pages. Available in PDF, EPUB and Kindle. Book excerpt: A key resource and framework for assessing the performance of competing entities, including forecasting models Advances in DEA Theory and Applications provides a much-needed framework for assessing the performance of competing entities with special emphasis on forecasting models. It helps readers to determine the most appropriate methodology in order to make the most accurate decisions for implementation. Written by a noted expert in the field, this text provides a review of the latest advances in DEA theory and applications to the field of forecasting. Designed for use by anyone involved in research in the field of forecasting or in another application area where forecasting drives decision making, this text can be applied to a wide range of contexts, including education, health care, banking, armed forces, auditing, market research, retail outlets, organizational effectiveness, transportation, public housing, and manufacturing. This vital resource: Explores the latest developments in DEA frameworks for the performance evaluation of entities such as public or private organizational branches or departments, economic sectors, technologies, and stocks Presents a novel area of application for DEA; namely, the performance evaluation of forecasting models Promotes the use of DEA to assess the performance of forecasting models in a wide area of applications Provides rich, detailed examples and case studies Advances in DEA Theory and Applications includes information on a balanced benchmarking tool that is designed to help organizations examine their assumptions about their productivity and performance.

Introduction to the Theory and Application of Data Envelopment Analysis

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Publisher : Springer Science & Business Media
ISBN 13 : 146151407X
Total Pages : 296 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Introduction to the Theory and Application of Data Envelopment Analysis by : Emmanuel Thanassoulis

Download or read book Introduction to the Theory and Application of Data Envelopment Analysis written by Emmanuel Thanassoulis and published by Springer Science & Business Media. This book was released on 2013-06-29 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: 1 DATA ENVELOPMENT ANALYSIS Data Envelopment Analysis (DEA) was initially developed as a method for assessing the comparative efficiencies of organisational units such as the branches of a bank, schools, hospital departments or restaurants. The key in each case is that they perform feature which makes the units comparable the same function in terms of the kinds of resource they use and the types of output they produce. For example all bank branches to be compared would typically use staff and capital assets to effect income generating activities such as advancing loans, selling financial products and carrying out banking transactions on behalf of their clients. The efficiencies assessed in this context by DEA are intended to reflect the scope for resource conservation at the unit being assessed without detriment to its outputs, or alternatively, the scope for output augmentation without additional resources. The efficiencies assessed are comparative or relative because they reflect scope for resource conservation or output augmentation at one unit relative to other comparable benchmark units rather than in some absolute sense. We resort to relative rather than absolute efficiencies because in most practical contexts we lack sufficient information to derive the superior measures of absolute efficiency. DEA was initiated by Charnes Cooper and Rhodes in 1978 in their seminal paper Chames et al. (1978). The paper operationalised and extended by means of linear programming production economics concepts of empirical efficiency put forth some twenty years earlier by Farrell (1957).

Handbook of Production Economics

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Publisher : Springer Nature
ISBN 13 : 9811034559
Total Pages : 1797 pages
Book Rating : 4.8/5 (11 download)

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Book Synopsis Handbook of Production Economics by : Subhash C. Ray

Download or read book Handbook of Production Economics written by Subhash C. Ray and published by Springer Nature. This book was released on 2022-06-02 with total page 1797 pages. Available in PDF, EPUB and Kindle. Book excerpt: This three-volume handbook includes state-of-the-art surveys in different areas of neoclassical production economics. Volumes 1 and 2 cover theoretical and methodological issues only. Volume 3 includes surveys of empirical applications in different areas like manufacturing, agriculture, banking, energy and environment, and so forth.

Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis

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Author :
Publisher : IGI Global
ISBN 13 : 1466644753
Total Pages : 773 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis by : Osman, Ibrahim H.

Download or read book Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis written by Osman, Ibrahim H. and published by IGI Global. This book was released on 2013-08-31 with total page 773 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations can use the valuable tool of data envelopment analysis (DEA) to make informed decisions on developing successful strategies, setting specific goals, and identifying underperforming activities to improve the output or outcome of performance measurement. The Handbook of Research on Strategic Performance Management and Measurement Using Data Envelopment Analysis highlights the advantages of using DEA as a tool to improve business performance and identify sources of inefficiency in public and private organizations. These recently developed theories and applications of DEA will be useful for policymakers, managers, and practitioners in the areas of sustainable development of our society including environment, agriculture, finance, and higher education sectors.