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Handbook Of Public Quality Management
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Book Synopsis Handbook of Public Quality Management by : Ronald J. Stupak
Download or read book Handbook of Public Quality Management written by Ronald J. Stupak and published by CRC Press. This book was released on 2019-09-16 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Book Synopsis Handbook of Public Quality Management by : Stupak/Leitner
Download or read book Handbook of Public Quality Management written by Stupak/Leitner and published by CRC Press. This book was released on 2001-03-22 with total page 898 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Book Synopsis The Oxford Handbook of Public Management by : Ewan Ferlie
Download or read book The Oxford Handbook of Public Management written by Ewan Ferlie and published by Oxford University Press, USA. This book was released on 2007 with total page 805 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public sector continues to play a strategic role across the world and in the last thirty years there have been major shifts in approaches to its management. This text identifies the trends in public management and the effects these have had, as well as providing a broad overview to each topic.
Book Synopsis Laboratory Quality Management System by : World Health Organization
Download or read book Laboratory Quality Management System written by World Health Organization and published by . This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving, maintaining and improving accuracy, timeliness and reliability are major challenges for health laboratories. Countries worldwide committed themselves to build national capacities for the detection of, and response to, public health events of international concern when they decided to engage in the International Health Regulations implementation process. Only sound management of quality in health laboratories will enable countries to produce test results that the international community will trust in cases of international emergency. This handbook was developed through collaboration between the WHO Lyon Office for National Epidemic Preparedness and Response, the United States of America Centers for Disease Control and Prevention (CDC) Division of Laboratory Systems, and the Clinical and Laboratory Standards Institute (CLSI). It is based on training sessions and modules provided by the CDC and WHO in more than 25 countries, and on guidelines for implementation of ISO 15189 in diagnostic laboratories, developed by CLSI. This handbook is intended to provide a comprehensive reference on Laboratory Quality Management System for all stakeholders in health laboratory processes, from management, to administration, to bench-work laboratorians. This handbook covers topics that are essential for quality management of a public health or clinical laboratory. They are based on both ISO 15189 and CLSI GP26-A3 documents. Each topic is discussed in a separate chapter. The chapters follow the framework developed by CLSI and are organized as the "12 Quality System Essentials".
Book Synopsis The International Handbook of Public Financial Management by : Richard Allen
Download or read book The International Handbook of Public Financial Management written by Richard Allen and published by Springer. This book was released on 2013-08-15 with total page 1125 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook is a virtual encyclopedia of public financial management, written by topmost experts, many with a background in the IMF and World Bank. It provides the first comprehensive guide to the subject that has been published in more than ten years. The book is aimed at a broad audience of academics/students, government officials, development agencies and practitioners. It covers both bread-and-butter topics such as the macroeconomic and legal framework for budgeting, budget preparation and execution, procurement, accounting, reporting, audit and oversight, as well as specialist subjects such as government payroll systems, local government finance, fiscal transparency, the management of fiscal risks, sovereign wealth funds, the management of state-owned enterprises, and political economy aspects of budgeting. The book sets out numerous examples and case studies describing good practice in public financial management, and is highly relevant for use in both advanced and developing countries.
Book Synopsis The Quality Handbook for Health Care Organizations by : Yosef D. Dlugacz
Download or read book The Quality Handbook for Health Care Organizations written by Yosef D. Dlugacz and published by Jossey-Bass. This book was released on 2004-04-02 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Quality Handbook for Health Care Organizations This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. The Handbook offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability. In addition, the book is filled with illustrative examples of methods for ensuring appropriate oversight of clinical and quality activities, offers solutions for addressing and preventing adverse events, and explores the important people-to-people interactions that ultimately define excellence in medical care. Praise for The Quality Handbook for Health Care Organizations "The Quality Handbook for Health Care Organizations offers students of health care policy and management a unique opportunity to learn firsthand from one of the nation’s leading experts in health care quality. Dr. Dlugacz’s passion for promoting the highest ideals of quality in health care should inspire future generations of health care professionals." –Alan M. Leiken, chair, Department of Health Care Policy and Management, School of Health Care Policy and Management, School of Health Technology and Management, Health Sciences Center, State University of New York at Stony Brook "This outstanding book combines both the quantitative aspects of data collection and analysis with the critical human behaviors that make up a health care institution’s culture. Only when these two factors combine do true ‘quality’ decisions and patient care result." –Stuart R. Levine, author, The Six Fundamentals of Success "The Quality Handbook reflects the authors’ combination of technical know-how, years of experience, and the enthusiasm for the complex challenge of their work." –Margaret E. O’Kane, president, National Committee of Quality Assurance
Book Synopsis Handbook of Data Quality by : Shazia Sadiq
Download or read book Handbook of Data Quality written by Shazia Sadiq and published by Springer Science & Business Media. This book was released on 2013-08-13 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: The issue of data quality is as old as data itself. However, the proliferation of diverse, large-scale and often publically available data on the Web has increased the risk of poor data quality and misleading data interpretations. On the other hand, data is now exposed at a much more strategic level e.g. through business intelligence systems, increasing manifold the stakes involved for individuals, corporations as well as government agencies. There, the lack of knowledge about data accuracy, currency or completeness can have erroneous and even catastrophic results. With these changes, traditional approaches to data management in general, and data quality control specifically, are challenged. There is an evident need to incorporate data quality considerations into the whole data cycle, encompassing managerial/governance as well as technical aspects. Data quality experts from research and industry agree that a unified framework for data quality management should bring together organizational, architectural and computational approaches. Accordingly, Sadiq structured this handbook in four parts: Part I is on organizational solutions, i.e. the development of data quality objectives for the organization, and the development of strategies to establish roles, processes, policies, and standards required to manage and ensure data quality. Part II, on architectural solutions, covers the technology landscape required to deploy developed data quality management processes, standards and policies. Part III, on computational solutions, presents effective and efficient tools and techniques related to record linkage, lineage and provenance, data uncertainty, and advanced integrity constraints. Finally, Part IV is devoted to case studies of successful data quality initiatives that highlight the various aspects of data quality in action. The individual chapters present both an overview of the respective topic in terms of historical research and/or practice and state of the art, as well as specific techniques, methodologies and frameworks developed by the individual contributors. Researchers and students of computer science, information systems, or business management as well as data professionals and practitioners will benefit most from this handbook by not only focusing on the various sections relevant to their research area or particular practical work, but by also studying chapters that they may initially consider not to be directly relevant to them, as there they will learn about new perspectives and approaches.
Book Synopsis Handbook of Public Administration by : W. Bartley Hildreth
Download or read book Handbook of Public Administration written by W. Bartley Hildreth and published by Routledge. This book was released on 2018-01-19 with total page 1705 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the publication of the previous edition, the best-selling Handbook of Public Administration enters its third edition with substantially revised, updated, and expanded coverage of public administration history, theory, and practice. Edited by preeminent authorities in the field, this work is unparalleled in its thorough coverage and comprehensive references. This handbook examines the major areas in public administration including public budgeting and financial management, human resourcemanagement, decision making, public law and regulation, and political economy. Providing a strong platform for further research and advancement in the field, this book is a necessity for anyone involved in public administration, policy, and management. This edition includes entirely new chapters on information technology and conduct of inquiry. In each area of public administration, there are two bibliographic treatises written from different perspectives. The first examines the developments in the field. The second analyzes theories, concepts, or ideas in the field’s literature.
Book Synopsis Handbook of Technology Management in Public Administration by : David Greisler
Download or read book Handbook of Technology Management in Public Administration written by David Greisler and published by CRC Press. This book was released on 2006-11-15 with total page 877 pages. Available in PDF, EPUB and Kindle. Book excerpt: All organizations, whether for profit, not for profit, or government, face issues of information technology management. While the concerns involved may differ from organization to organization, the principles of good information technology management remain the same. Using a compilation of articles on various topics relating to technology manage
Book Synopsis Process Plant Construction by : Patrick Noble
Download or read book Process Plant Construction written by Patrick Noble and published by Wiley-Blackwell. This book was released on 2009-01-20 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook introduces engineers, project and construction managers, and senior technicians to a methodology for the management of quality on a process plant construction site. The eleven chapters of the handbook define the roles and appellations of the parties involved in a project as well as outlining the fundamental strategic and contractual orientations to be decided. The ISO 9000 series of standards are examined within the context of the process plant construction site. A study is then made of the roles of the organizations involved and of the interfaces between them. Special attention is given to document and materiel control, followed by a review of the various monitoring and feedback systems to keep the project on track moving towards the ultimate goal of satisfactory construction completion leading to turnover. Model procedures are proposed, complete with forms attached, and a number of case studies are included to illustrate the practical application of the principles presented. Process Plant Construction: a handbook for quality management is completed by appendices covering Civil Works & Buildings, Mechanical Equipment, HVAC, Welding, Structural Steelwork, Piping, Electrical Installation, Instrumentation & Control, Painting, and Thermal Insulation. Each appendix, aimed at the non-specialist, presents briefly for the discipline concerned the nature of the works likely to be met on site, evokes the parties involved and highlights quality issues to be addressed. Typical inspection and test programs are outlined.
Book Synopsis Handbook of Public Affairs by : Phil Harris
Download or read book Handbook of Public Affairs written by Phil Harris and published by SAGE. This book was released on 2005-07-15 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on the expertise of leading figures in the field, this handbook provides an overview of public affairs and government relations for students, CEOs, association executives, politicians, lobbyists and business managers.
Book Synopsis Public Service Operations Management by : Zoe J. Radnor
Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Book Synopsis Public Productivity Handbook by : Marc Holzer
Download or read book Public Productivity Handbook written by Marc Holzer and published by CRC Press. This book was released on 2004-02 with total page 800 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presented by Holzer (public administration, Rutgers U., US) and Lee (public administration, Catholic U. of Korea), 38 papers address ''public administration professionals who are seeking insights into improving productivity and performance in the context of efficiency, effectiveness, quality, and out.
Book Synopsis The Routledge Handbook of Public Health and the Community by : Ben Y.F. Fong
Download or read book The Routledge Handbook of Public Health and the Community written by Ben Y.F. Fong and published by Routledge. This book was released on 2021-08-29 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Community health is an emerging and growing discipline of public health and it focuses on the physical, social, and mental well-being of the people of specific districts. This interdisciplinary field brings together aspects of health care, economics, environment, and people interaction. This handbook is a comprehensive reference on public health for higher education students, scholars, practitioners, and policymakers of health care. There are five key thematic sections in the book: perspectives in public health; community health in practise; planning, built, and social environment and community health; digital and mobile health; and, towards sustainable health in the community. Each theme explores the leading research and trends. This book aims to help achieve the shared goal of healthier communities and quality of life for the residents. This collaborative work should be a very useful handbook to health professionals and government bodies in the planning of initiatives to improve population health, prevent chronic diseases, control infectious diseases and outbreaks, and prepare for natural disasters. This handbook integrates research and practise of public health in the community.
Book Synopsis Oxford Handbook of Public Health Practice by : Charles Guest
Download or read book Oxford Handbook of Public Health Practice written by Charles Guest and published by Oxford University Press, USA. This book was released on 2013-02-28 with total page 656 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fully revised and updated for the third edition, the Oxford Handbook of Public Health Practice remains the first resort for all those working in this broad field. Structured to assist with practical tasks, translating evidence into policy, and providing concise summaries and real-world issues from across the globe, this literally provides a world of experience at your fingertips. Easy-to-use, concise and practical, it is structured into seven parts that focus on the vital areas of assessment, data and information, direct action, policy, health-care systems, personal effectiveness and organisational development. Reflecting recent advances, the most promising developments in practical public health are presented, as well as maintaining essential summaries of core disciplines. This handbook is designed to assist students and practitioners around the world, for improved management of disasters, epidemics, health behaviour, acute and chronic disease prevention, community and government action, environmental health, vulnerable populations, and more.
Book Synopsis Automotive Quality Systems Handbook by : David Hoyle
Download or read book Automotive Quality Systems Handbook written by David Hoyle and published by Elsevier. This book was released on 2005-08-16 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt: ISO/TS 16949:2002 (TS2) will have a huge impact on the whole of the automobile industry as it formalises, under a single world-wide standard, the quality system that must be met by vehicle manufacturers and their suppliers. This handbook is the only comprehensive guide to understanding and satisfying the requirements of ISO/TS 16949:2002. Written by best-selling quality author David Hoyle (ISO 9000 Quality Systems Handbook) this new book is ideal for those new to the standard or establishing a single management system for the first time, as well as those migrating from existing quality management systems. It will suit quality system managers and quality professionals across the automotive industry, managers and executive level readers, consultants, auditors, trainers and students of management and quality. - The only complete ISO/TS 16949:2002 (TS2) reference: essential for understanding both TS2 and ISO 9001:2000 - TS2 becomes mandatory for all auto manufacturers and their many thousands of suppliers in 2006 - Includes details of the certification scheme, the differences with previous standards, check lists, questionnaires, tips for implementers, flow charts and a glossary of terms - David Hoyle is one of the world's leading quality management authors
Book Synopsis Quality Systems Handbook by : David Hoyle
Download or read book Quality Systems Handbook written by David Hoyle and published by Elsevier. This book was released on 2015-08-11 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO 9000, such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO 9000 requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems.
