Handbook of Corporate Performance Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111996038X
Total Pages : 280 pages
Book Rating : 4.1/5 (199 download)

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Book Synopsis Handbook of Corporate Performance Management by : Mike Bourne

Download or read book Handbook of Corporate Performance Management written by Mike Bourne and published by John Wiley & Sons. This book was released on 2012-06-19 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Companies can gain a real competitive advantage from managing their performance effectively. This book is bristling with ideas, tools and practical examples of how your business can manage performance better." Mark Baker, Head of Risk and Assurance for Pentland Brands "Mike & Pippa Bourne have really covered the field with this book from the practical tools to the conceptual approaches. A thoughtful but highly practical approach to corporate performance measurement and management." Paul Woodward, CEO Sue Ryder - Former CEO Schering UK "The theory of corporate performance management is not complicated but putting it into practice is quite another issue. This book explains very clearly the underpinning theory and it also provides examples of how leaders have tackled some of the thorny problems associated with implementation." Mike Ophield, Managing Director, Crowcon "If you are finding it hard to implement your strategy then it's time to read this book. Corporate Performance Management will take you through the tools and approaches to ensure your strategy is executed and to manage the resulting performance." Andrew Brodie, HR Director, Faccenda Group

Handbook of Corporate Performance Management

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Author :
Publisher :
ISBN 13 : 9781119283478
Total Pages : pages
Book Rating : 4.2/5 (834 download)

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Book Synopsis Handbook of Corporate Performance Management by : Mike Bourne

Download or read book Handbook of Corporate Performance Management written by Mike Bourne and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Handbook of Organizational Performance

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Author :
Publisher : Routledge
ISBN 13 : 1136389997
Total Pages : 504 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Handbook of Organizational Performance by : William K Redmon

Download or read book Handbook of Organizational Performance written by William K Redmon and published by Routledge. This book was released on 2013-04-03 with total page 504 pages. Available in PDF, EPUB and Kindle. Book excerpt: Capitalize on the principles of psychology to develop more effective leadership! Whether you work in a smokestack industry, the service sector, or a high-tech information-based business, the basic principles of industrial/organizational psychology you will find in The Handbook of Organizational Performance can help you obtain better performance from your employees. This comprehensive volume contains all the information you need to understand on-the-job behavior and effectively manage your employees. The Handbook of Organizational Performance gives you the tools and techniques you need to reward positive employee behaviors and correct undesirable ones before they become destructive habits. Using the principles of industrial/organizational psychology, you will learn how to train employees, how to determine criteria for performance appraisals, and how to establish leadership in the workplace. The Handbook of Organizational Performance is a comprehensive guide to all areas of management, including: designing more effective training managing occupational stress using ”pay-for-performance” plans reducing job-related injury and illness taking an active role in occupational safety encouraging business ethics With its clear structure and helpful charts, tables, and figures, The Handbook of Organizational Performance is an indispensable management tool and an essential text for students of business.

Armstrong's Handbook of Performance Management

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398603031
Total Pages : 281 pages
Book Rating : 4.3/5 (986 download)

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Book Synopsis Armstrong's Handbook of Performance Management by : Michael Armstrong

Download or read book Armstrong's Handbook of Performance Management written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2022-01-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Optimizing staff performance is a key component of achieving outstanding business results. The new edition of Armstrong's Handbook of Performance Management is an essential companion for improving employee and organizational performance. From performance pay and giving feedback to managing underperformers, this handbook addresses all areas of performance management to enable students and practitioners to understand how to assess, measure and improve performance. This updated seventh edition contains new chapters on the meaning and development of performance management and managing performance with a remote workforce. It also covers performance leadership and multi-source feedback. Packed with examples to show how the theory applies in practice and exercises to consolidate student learning, Armstrong's Handbook of Performance Management remains an indispensable and engaging resource for securing effective performance across all aspects of the organization. Supporting online resources include an instructor's manual, lecture slides, a glossary and a literature review

Armstrong's Handbook of Performance Management

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749458429
Total Pages : 400 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Armstrong's Handbook of Performance Management by : Michael Armstrong

Download or read book Armstrong's Handbook of Performance Management written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2009-09-03 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this radically updated new edition Michael Armstrong looks at the results of major research in this area. He considers how evidence-based material informs understanding of the position performance management has reached and provides practical guidance on how this evidence can be interpreted and applied. Armstrong's Handbook of Performance Management includes 9 brand new chapters covering important developments in this area including: critiques of performance management; coaching; new performance management models and a performance management toolkit. Additional online resources are provided for both lecturers and students.

Performance Management Success

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Publisher : Springer
ISBN 13 : 3319649361
Total Pages : 169 pages
Book Rating : 4.3/5 (196 download)

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Book Synopsis Performance Management Success by : Anthony L. Barth

Download or read book Performance Management Success written by Anthony L. Barth and published by Springer. This book was released on 2017-10-24 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides managers, leaders and practitioners with a dynamic framework that links several variables associated with performance management which can be applied across organizations and industries worldwide. Based on empirical evidence and experiences, this book provides a critical understanding of the interrelationship of organizational culture with performance management process (PMP) planning and implementation. The elements of the framework are approached from a macro-level-view and are balanced with conciseness and realism based on applied success studies, making this book a valuable educational, training and development resource tool for leaders and managers at all levels. The topic of performance in organizations is like the weather—everyone likes to talk about it, but few understand what is truly happening—or understand why? Individuals and organizations are no different when it comes to performance, regardless of performance level of focus: individual, team, unit, or organization-wide. Teams and organizations often miss opportunities to not only improve performance, but also leverage and sustain high performance. Organizational performance, organizational culture and organizational success are interrelated and should reinforce one another. This can be achieved through an effective performance management process (PMP) that lives, functions and thrives at multiple levels within institutions. This book will help organizations and institutions achieve performance management success by identifying comment elements, along with some patterned variation, that are applicable to a successful PMP. Featuring hands-on resource reference tools for immediate use and application, this book is useful for leaders, managers, scholars, students and policy makers in management, leadership, and organizational culture.

HBR Guide to Performance Management (HBR Guide Series)

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1633692795
Total Pages : 256 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Performance Management (HBR Guide Series) by : Harvard Business Review

Download or read book HBR Guide to Performance Management (HBR Guide Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-06-20 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization. You'll learn to: Set clear employee goals that align with company objectives Monitor progress and check in regularly Close performance gaps Understand when to use performance analytics Create opportunities for growth, tailored to the individual Overcome and avoid burnout on your team Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Performance Management Handbook for Emerging Markets

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Author :
Publisher : eBook Partnership
ISBN 13 : 1869224493
Total Pages : 146 pages
Book Rating : 4.8/5 (692 download)

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Book Synopsis Performance Management Handbook for Emerging Markets by : Mark Bussin

Download or read book Performance Management Handbook for Emerging Markets written by Mark Bussin and published by eBook Partnership. This book was released on 2012-10-30 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are thousands of books and gurus on the subject of performance management. Yet, there are so few examples of where it is practised well. Everyone knows what performance management is, have read the books, have heard the gurus, yet there are so few outstanding success stories. This book is different for the following reasons:1. It is based on years of personal experience in implementing hundreds of performance management systems in companies.2. Contributors to the book have actually done and experienced what they are writing about, with particular experience in emerging markets.3. It is underpinned by empirical research.4. It is practical and, for once, tells you how to do it, with no missing steps or information. There are tool kits, forms and check lists that can be used instantly.5. It is written in plain English with no bamboozling jargon, with many practical examples and templates that you can amend to suit your needs.It also includes practical examples of different types of performance appraisal methodologies, namely the; Outputs Approach Traditional Approach Balanced Scorecard Multirater/360oContents include: The philosophy of performance Measurement and metrics The measurement of human capital Developing an output-driven performance plan The traditional approach to performance appraisal Performance appraisal rating scales The balanced scorecard approach Multisource/360-degree feedback Performance-related pay The link between performance management and long-term incentives (LTIs) Does performance management work? Embracing the law - a South African case study Director and Board Evaluations Crucial/honest conversations regarding performance Critical success factors and epilogue

Financial Planning & Analysis and Performance Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119491487
Total Pages : 647 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Financial Planning & Analysis and Performance Management by : Jack Alexander

Download or read book Financial Planning & Analysis and Performance Management written by Jack Alexander and published by John Wiley & Sons. This book was released on 2018-06-13 with total page 647 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical insights for savvy financial analysts Financial Planning & Analysis and Performance Management is the essential desk reference for CFOs, FP&A professionals, investment banking professionals, and equity research analysts. With thought-provoking discussion and refreshing perspective, this book provides insightful reference for critical areas that directly impact an organization’s effectiveness. From budgeting and forecasting, analysis, and performance management, to financial communication, metrics, and benchmarking, these insights delve into the cornerstones of business and value drivers. Dashboards, graphs, and other visual aids illustrate complex concepts and provide reference at a glance, while the author’s experience as a CFO, educator, and general manager leads to comprehensive and practical analytical techniques for real world application. Financial analysts are under constant pressure to perform at higher and higher levels within the realm of this consistently challenging function. Though areas ripe for improvement abound, true resources are scarce—until now. This book provides real-world guidance for analysts ready to: Assess performance of FP&A function and develop improvement program Improve planning and forecasting with new and provocative thinking Step up your game with leading edge analytical tools and practical solutions Plan, analyze and improve critical business and value drivers Build analytical capability and effective presentation of financial information Effectively evaluate capital investments in uncertain times The most effective analysts are those who are constantly striving for improvement, always seeking new solutions, and forever in pursuit of enlightening resources with real, useful information. Packed with examples, practical solutions, models, and novel approaches, Financial Planning & Analysis and Performance Management is an invaluable addition to the analyst’s professional library. Access to a website with many of the tools introduced are included with the purchase of the book.

CPM Corporate Performance Management A Complete Guide - 2020 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9780655941743
Total Pages : 314 pages
Book Rating : 4.9/5 (417 download)

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Book Synopsis CPM Corporate Performance Management A Complete Guide - 2020 Edition by : Gerardus Blokdyk

Download or read book CPM Corporate Performance Management A Complete Guide - 2020 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-10-23 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you have a CPM corporate performance management success story or case study ready to tell and share? What other jobs or tasks affect the performance of the steps in the CPM corporate performance management process? How would you define the culture at your organization, how susceptible is it to CPM corporate performance management changes? What are the performance and scale of the CPM corporate performance management tools? Do the CPM corporate performance management decisions you make today help people and the planet tomorrow? This astounding CPM Corporate Performance Management self-assessment will make you the dependable CPM Corporate Performance Management domain visionary by revealing just what you need to know to be fluent and ready for any CPM Corporate Performance Management challenge. How do I reduce the effort in the CPM Corporate Performance Management work to be done to get problems solved? How can I ensure that plans of action include every CPM Corporate Performance Management task and that every CPM Corporate Performance Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring CPM Corporate Performance Management costs are low? How can I deliver tailored CPM Corporate Performance Management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all CPM Corporate Performance Management essentials are covered, from every angle: the CPM Corporate Performance Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that CPM Corporate Performance Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced CPM Corporate Performance Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in CPM Corporate Performance Management are maximized with professional results. Your purchase includes access details to the CPM Corporate Performance Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific CPM Corporate Performance Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Five Key Principles of Corporate Performance Management

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118044622
Total Pages : 373 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Five Key Principles of Corporate Performance Management by : Bob Paladino

Download or read book Five Key Principles of Corporate Performance Management written by Bob Paladino and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Five Key Principles of Corporate Performance Management, Bob Paladino shares his decades of experience to provide proven, real-world implementation insights from globally recognized and award-winning organizations. You’ll discover what today’s Fortune 100 companies are doing right, and how to implement their enterprise techniques and strategies within your own organization to maximize success.

Rethinking Performance Management, Enhanced Executive Edition

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Author :
Publisher : Berrett-Koehler Publishers
ISBN 13 : 162656888X
Total Pages : 144 pages
Book Rating : 4.6/5 (265 download)

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Book Synopsis Rethinking Performance Management, Enhanced Executive Edition by : M. Tamra Chandler

Download or read book Rethinking Performance Management, Enhanced Executive Edition written by M. Tamra Chandler and published by Berrett-Koehler Publishers. This book was released on 2016-06-06 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The video enhanced executive edition of How Performance Management is Killing Performance – and What to Do About It was created with the busy leader in mind. Offering targeted information and insight, and with over 26 minutes of videos and animations throughout, Rethinking Performance Management – A Leader's Guide has been adapted from the original edition to focus on only the points that you, as a leader of an organization, need to know. This means it's much shorter than the original with more of a focus on the big picture theory and less on the step-by-step. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. In this short guide, author Tamra Chandler lays out the key points of creating a performance management process that is not only tailored to your organization's needs and goals, but that employees will actually embrace. Each of the six condensed chapters include short animations or video featuring Tamra herself to sum up the major takeaways for leaders. For those of us who need to be on the cutting edge of this emerging subject, but don't have as much time as we'd like, Rethinking Performance Management – A Leader's Guide offers the perfect framework to provide insight to the benefits of evolving performance management systems, a process which must be led, championed by the leaders in the organization.

The Performance Management Handbook

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Author :
Publisher :
ISBN 13 : 9788179929773
Total Pages : 176 pages
Book Rating : 4.9/5 (297 download)

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Book Synopsis The Performance Management Handbook by : Editor - Mike Walters

Download or read book The Performance Management Handbook written by Editor - Mike Walters and published by . This book was released on 2009-01-01 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management is about directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation. We achieve effective performance management through a variety of tools and interventions at different levels in the organisation. These may include: strategic planning the definition of organisational goals, priorities and values the identification and application of appropriate performance goals and measures for the organisation, for key processes, for functions, and for individual employees appraisal personal development planning learning and development activities various forms of performance-related payThis book aims to help managers by developing a co-ordinated model of performance management that reflects both corporate objectives and key organisational interdependencies. The book is constructed to reflect the process that must underpin strategic performance management.

Corporate Performance Management A Complete Guide - 2019 Edition

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Author :
Publisher : 5starcooks
ISBN 13 : 9780655832904
Total Pages : 308 pages
Book Rating : 4.8/5 (329 download)

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Book Synopsis Corporate Performance Management A Complete Guide - 2019 Edition by : Gerardus Blokdyk

Download or read book Corporate Performance Management A Complete Guide - 2019 Edition written by Gerardus Blokdyk and published by 5starcooks. This book was released on 2019-07-28 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Have you achieved Corporate performance management improvements? How do you go about comparing Corporate performance management approaches/solutions? How has the Corporate performance management data been gathered? What will drive Corporate performance management change? What are the operational costs after Corporate performance management deployment? This easy Corporate Performance Management self-assessment will make you the entrusted Corporate Performance Management domain master by revealing just what you need to know to be fluent and ready for any Corporate Performance Management challenge. How do I reduce the effort in the Corporate Performance Management work to be done to get problems solved? How can I ensure that plans of action include every Corporate Performance Management task and that every Corporate Performance Management outcome is in place? How will I save time investigating strategic and tactical options and ensuring Corporate Performance Management costs are low? How can I deliver tailored Corporate Performance Management advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Corporate Performance Management essentials are covered, from every angle: the Corporate Performance Management self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Corporate Performance Management outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Corporate Performance Management practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Corporate Performance Management are maximized with professional results. Your purchase includes access details to the Corporate Performance Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Corporate Performance Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

Strategic Performance Management

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Author :
Publisher : Routledge
ISBN 13 : 1136362231
Total Pages : 240 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Strategic Performance Management by : Bernard Marr

Download or read book Strategic Performance Management written by Bernard Marr and published by Routledge. This book was released on 2012-08-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is about strategic performance management for the Twenty-First Century organization. In a practical step-by-step approach it navigates readers though the identification, measurement, and management of the strategic value drivers as enables of superior performance. Using many real life case examples this book outlines how organizations can visualize their value creation, design relevant and meaningful performance indicators to assess performance, and then use them to extract real management insights and improve everyday strategic decision making as well as organizational learning. A key focus of the book is the important issue of creating value from intangible assets. Much has been written about the importance of intangible assets such as knowledge, skills, relationships, culture, practices, routines, and intellectual property as levers for organisational success. However, little has been published that tells managers how to do that. This book moves beyond just raising awareness and provides practical tools and templates, gathered in many extensive case studies with world-leading organizations. The key issues the book addresses are: • How do we identify the strategic value drives, especially the intangibles, in our organisations? • How do we understand their strategic value using the powerful mapping tools? • How do we then measure the business performance? • How do we use performance indicators to improve decision making and organisational learning? • How do we align performance reviews and risk management with our strategy? Well grounded in theory and packed with case studies from around the world, this book will function as a guide for managers as well as a reference work for students and researchers. The tools described in this book are not only suitable for leading international corporations, but have been designed to be equally appropriate for not-for-profit organizations, central and local government institutions, small and medium sized businesses, and even departments and business units. The ideas, tools, and templates provided allow managers to apply them straight away and transform the way they manage strategic performance at all levels of their organization.

The Operational Risk Handbook for Financial Companies

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Author :
Publisher : Harriman House Limited
ISBN 13 : 085719156X
Total Pages : 166 pages
Book Rating : 4.8/5 (571 download)

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Book Synopsis The Operational Risk Handbook for Financial Companies by : Brian Barnier

Download or read book The Operational Risk Handbook for Financial Companies written by Brian Barnier and published by Harriman House Limited. This book was released on 2011-07-08 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Operational Risk Handbook for Financial Companies is a groundbreaking new book. It seeks to apply for the first time a range of proven operational risk techniques from other industries and disciplines to the troubled territory of financial services. Operational risk expert Brian Barnier introduces a range of sophisticated, dependable and - crucially - approachable tools for risk evaluation, risk response and risk governance. He provides a more robust way of gaining a better picture of risks, shows how to build risk-return awareness into decision making, and how to fix (and not just report) risks. The practical importance of fully understanding and acting on risk to the business begins in the foreword on plan-B thinking, penned by Marshall Carter, chairman of the NYSE and deputy chairman of NYSE Euronext. The book is unique because: - It is not just about modeling and a few basic tools derived from regulatory requirements. Instead, it looks at management of risk to operations across industries, professional disciplines and history to help ops risk leaders become aware of the entire landscape of proven experience, not just their own conference room. - It is not just about compliance. Instead, it looks to operations as part of performance - managing risk to return for shareholders and other interests (e.g. guarantee funds). - It is not content to look at risk in stand-alone segments or silos; instead it takes a systems approach. - It is not just about ops risk leaders sharing war stories at a conference. Instead, it introduces a panel of six financial institution board members who get risk management and provide their perspectives throughout the book to encourage/demand more from ops risk to meet the needs of the institution in the world. - It is not a semi-random collection of tips and tricks. Instead, it is grounded in a risk-management process flow tailored to financial companies from a range of proven experience, providing tools to help at each step. Suitable for companies of all sizes, this book is of direct relevance and use to all business managers, practitioners, boards and senior executives. Key insights from and for each are built into every chapter, including unique contributions from board members of a range of companies. The Operational Risk Handbook for Financial Companies is an essential book for making better decisions at every level of a financial company; ones that measurably improve outcomes for boards, managers, employees and shareholders alike.

Measuring and Managing Performance in Organizations

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Author :
Publisher : Addison-Wesley
ISBN 13 : 0133488403
Total Pages : 286 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Measuring and Managing Performance in Organizations by : Robert Austin

Download or read book Measuring and Managing Performance in Organizations written by Robert Austin and published by Addison-Wesley. This book was released on 2013-07-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!