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Author :
Publisher :
ISBN 13 :
Total Pages : 56 pages
Book Rating : 4.:/5 (319 download)
Download or read book Guide for telephone collections written by and published by . This book was released on 1988 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Gene F. Larson
Publisher :
ISBN 13 :
Total Pages : 36 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Unforgettable written by Gene F. Larson and published by . This book was released on 1981 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : G. Larson
Publisher :
ISBN 13 :
Total Pages : 24 pages
Book Rating : 4.:/5 (83 download)
Download or read book The Unforgettable written by G. Larson and published by . This book was released on 1971 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Arthur Winston
Publisher : Prentice Hall Direct
ISBN 13 : 9780131601857
Total Pages : 456 pages
Book Rating : 4.6/5 (18 download)
Download or read book Complete Guide to Tested Telephone Collection Techniques written by Arthur Winston and published by Prentice Hall Direct. This book was released on 1988 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Michelle Dunn
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781482084894
Total Pages : 0 pages
Book Rating : 4.0/5 (848 download)
Download or read book Telephone Collection Call Scripts and How to Respond to Excuses written by Michelle Dunn and published by Createspace Independent Publishing Platform. This book was released on 2013-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: As someone who has made thousands upon thousands of debt collection calls as a credit manager and first party collector and as an agency owner and third party collector, I wanted to share what I know about making these calls so that you can improve on your calls. To take the fear out of it, just remember that making a collection call is like making a customer service call. You are calling about a problem with the account and you just want to resolve it. You will learn what common excuses people give and what you can say to them in order to keep the call moving in the right direction and not going off track. You will learn how to notice a red flag with an account that you are calling and be able to avoid disaster by taking specific steps based on your knowledge of what is happening with that particular account. This book will help anyone who owns a business and needs to call customers that are past due. It will help accounts receivable clerks who make calls to delinquent accounts; it will help credit managers who make collection calls or "your account is on credit hold" calls. This book will also help collectors who work for a third party collection agency. This book is meant to be a guide for bill collectors. I have shared with you actual and specific steps I have taken in my years of doing collection work that have worked well for me. I have found that when making collection calls and dealing with excuses, you must be firm, tread lightly, have compassion and treat the account carefully. Treat the account (not the customer) like a child who needs your guidance and help to get this paid. This has worked very well for me and I have successfully collected more money than other collectors based on following these steps.
Author : Richard Mountjoy
Publisher : Schiffer Book for Collectors
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4.3/5 ( download)
Download or read book 100 Years of Bell Telephones written by Richard Mountjoy and published by Schiffer Book for Collectors. This book was released on 1995 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explores the technology & the history of the telephone, from the Coffin sets of the 1870s to the Princess phones of the 1960s and beyond.
Author : H. Barnett
Publisher : CreateSpace
ISBN 13 : 9781516981526
Total Pages : 40 pages
Book Rating : 4.9/5 (815 download)
Download or read book Debt Collections Without Making Embarrassing Phone Calls written by H. Barnett and published by CreateSpace. This book was released on 2015-09-29 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a quick and easy method of doing debt collections WITHOUT PHONE CALLS. You'll be rolling your eyes when you find out how easy it is so I've also included tips to improve cash flow and how to keep the customer happy.To find out if this simple collection method is for you, answer these quick questions:1. Are you embarrassed to call your customers and ask for your money? 2. Are you afraid to lose your customers if you do collections? 3. Do you want to continue doing volunteer/charity work or making product donations to your customers? 4. How much money do your customers owe you?It is important to remember that doing collections isn't just about getting paid, it's also about keeping your customer happy so they want to continue doing business with you.
Author :
Publisher :
ISBN 13 :
Total Pages : 62 pages
Book Rating : 4.3/5 (91 download)
Download or read book Complying with the telemarketing sales rule written by and published by . This book was released on 2004 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : National Accounting & Finance Council (U.S.)
Publisher : Amer Trucking Assn
ISBN 13 : 9780887110191
Total Pages : 40 pages
Book Rating : 4.1/5 (11 download)
Download or read book Telephone Collection Guide written by National Accounting & Finance Council (U.S.) and published by Amer Trucking Assn. This book was released on 1989-01-01 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Timothy J. Daye
Publisher : iUniverse
ISBN 13 : 146203330X
Total Pages : 70 pages
Book Rating : 4.4/5 (62 download)
Download or read book The 5 Elements of the Highly Effective Debt Collector written by Timothy J. Daye and published by iUniverse. This book was released on 2011-07-13 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 5 Elements of the Highly Effective Debt Collector is the first How to collect a debt book of its kind, in that it breaks the debt collecting process down into five core fundamental areas. After years of training in the collection industry, I have found that these five fundamental areas are at the center of revealing the mystery behind why only a small percentage of debt collectors produce at a high level and more importantly explains why the larger percentage of low to mediocre performers never reach a top producing level. Not only does this book establish fundamental concepts every debt collector must understand to maximize personal or agencys earning potential, it also teaches: sound principles of engagement, valuable communication concepts, effective sales rebuttal techniques, as well as a system of file management that if followed and executed properly will more than double a collectors efficiency and effectiveness in less than 30 days The 5 Elements principles and concepts were designs to ensure that no matter an individuals talent level, years in the industry, or position held within an agency, the end user will understand clearly and be enriched by the experience.
Author : Emile Van Veen
Publisher :
ISBN 13 : 9789075348217
Total Pages : 134 pages
Book Rating : 4.3/5 (482 download)
Download or read book Practical Guide to Telephone Collection written by Emile Van Veen and published by . This book was released on 1998-12-01 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States
Publisher :
ISBN 13 :
Total Pages : 1506 pages
Book Rating : 4.:/5 (327 download)
Download or read book United States Code written by United States and published by . This book was released on 2013 with total page 1506 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The United States Code is the official codification of the general and permanent laws of the United States of America. The Code was first published in 1926, and a new edition of the code has been published every six years since 1934. The 2012 edition of the Code incorporates laws enacted through the One Hundred Twelfth Congress, Second Session, the last of which was signed by the President on January 15, 2013. It does not include laws of the One Hundred Thirteenth Congress, First Session, enacted between January 2, 2013, the date it convened, and January 15, 2013. By statutory authority this edition may be cited "U.S.C. 2012 ed." As adopted in 1926, the Code established prima facie the general and permanent laws of the United States. The underlying statutes reprinted in the Code remained in effect and controlled over the Code in case of any discrepancy. In 1947, Congress began enacting individual titles of the Code into positive law. When a title is enacted into positive law, the underlying statutes are repealed and the title then becomes legal evidence of the law. Currently, 26 of the 51 titles in the Code have been so enacted. These are identified in the table of titles near the beginning of each volume. The Law Revision Counsel of the House of Representatives continues to prepare legislation pursuant to 2 U.S.C. 285b to enact the remainder of the Code, on a title-by-title basis, into positive law. The 2012 edition of the Code was prepared and published under the supervision of Ralph V. Seep, Law Revision Counsel. Grateful acknowledgment is made of the contributions by all who helped in this work, particularly the staffs of the Office of the Law Revision Counsel and the Government Printing Office"--Preface.
Author : Steven Harms
Publisher : John Wiley & Sons
ISBN 13 : 9780470555408
Total Pages : 388 pages
Book Rating : 4.5/5 (554 download)
Download or read book Credit and Collections Kit For Dummies written by Steven Harms and published by John Wiley & Sons. This book was released on 2009-07-31 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: A breakthrough title explaining effective, cost-efficient collection methods In a down economy, the demand for a successful credit and collection game plan increases. Credit & Collections Kit For Dummies is a comprehensive guide for people involved in collection activities with accounts/clients, helping readers approach the often difficult task of collecting from late/slow paying customers, as well as determining when (and if) to extend credit to questionable ones. It gives readers the expert information and tools designed to ensure that their collection methods are both effective and legal. The book's attached CD includes helpful scripts, forms, letters, templates, and spreadsheets to help readers work efficiently and effectively. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Author : A. Michael Coleman
Publisher : John Wiley & Sons
ISBN 13 : 047148394X
Total Pages : 306 pages
Book Rating : 4.4/5 (714 download)
Download or read book Collection Management Handbook written by A. Michael Coleman and published by John Wiley & Sons. This book was released on 2004-04-26 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: You don’t have to be gifted to be a great credit collector. All you need is a desire to learn from the best.. . . and that’s the level of expertise this exhaustively researched volume puts right at your fingertips. The Collection Management Handbook puts you on the fast track to becoming a debt recovery dynamo. Drawing on actual cases from the collection industry’s top achievers, this expanded edition redefines collection methodology. Focusing on multiple avenues of strategic creditor recourse, it goes beyond yesterday’s dunning notices, showing you how to extract money from the most hard-to-reach nonpaying customers. Order your copy today!
Author : United States Holocaust Memorial Museum
Publisher :
ISBN 13 :
Total Pages : 484 pages
Book Rating : 4.:/5 (334 download)
Download or read book Archival Guide to the Collections of the United States Holocaust Memorial Museum written by United States Holocaust Memorial Museum and published by . This book was released on 2002 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: Internet version provides the full text of the printed edition, fully searchable by key word.
Author :
Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.:/5 (31 download)
Download or read book Automated Source Data Collection System Desk Guide written by and published by . This book was released on 1984 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Harvard Business Review
Publisher : Harvard Business Press
ISBN 13 : 1633694240
Total Pages : 1136 pages
Book Rating : 4.6/5 (336 download)
Download or read book HBR Guides to Being an Effective Manager Collection (5 Books) (HBR Guide Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-11-14 with total page 1136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the most critical professional skills with this five-volume set that covers topics from personal effectiveness to leading others. This specially priced collection includes books from the HBR Guide series on the topics of Getting the Right Work Done, Better Business Writing, Persuasive Presentations, Making Every Meeting Matter, and Project Management. You'll learn how to: Prioritize and stay focused Overcome procrastination Conquer email overload Push past writer's block Create powerful visuals Establish credibility with tough audiences Moderate lively conversations and regain control of wayward meetings Build a strong project team Create a realistic schedule--and stay on track Manage stakeholders' expectations Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
