Getting Started: A Peformance Measurement Handbook

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Publisher : ICMA Publishing
ISBN 13 : 0873266137
Total Pages : 180 pages
Book Rating : 4.8/5 (732 download)

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Book Synopsis Getting Started: A Peformance Measurement Handbook by : Gerald Young

Download or read book Getting Started: A Peformance Measurement Handbook written by Gerald Young and published by ICMA Publishing. This book was released on 2013-09-08 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: Getting Started: A Performance Measurement Handbook serves as an introduction to the topic of performance measurement for local governments that have not yet started measuring their performance, or that have taken the first steps but found that reaping meaningful results can be a challenge. This e-book focuses on the areas of planning, development, implementation, and refinement with access to key topics, illustrative graphs, and local government websites as a powerful reference tool.

Performance Measurement

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Publisher : Rowman & Littlefield
ISBN 13 : 1493083031
Total Pages : 343 pages
Book Rating : 4.4/5 (93 download)

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Book Synopsis Performance Measurement by : Harry P Hatry

Download or read book Performance Measurement written by Harry P Hatry and published by Rowman & Littlefield. This book was released on 2023-10-03 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: Long before reinventing government came into vogue, the Urban Institute pioneered methods for government and human services agencies to measure the performance of their programs. This comprehensive guidebook synthesizes more than two decades of Harry Hatry's groundbreaking work. It covers every component of the performance measurement process, from identifying the program’s mission, objectives, customers, and trackable outcomes to finding the best indicators for each outcome, the sources of data, and how to collect them. Hatry explains how to select indicator breakouts and benchmarks for comparison to actual values, and describes numerous uses for performance information. Since the publication of the first edition in 1999, the use of performance measurement has exploded at all levels of U.S. government, in nonprofit agencies, and around the world. The new edition has been revised and expanded to address recent developments in the field, including the increased availability of computer technology in collecting and presenting information, the movement to use outcome data to improve services, and the quality control issues that have emerged as data collection has increased. It is an indispensable handbook for newcomers and an important resource for experienced managers looking to improve their use of outcome data.

Operational Performance Measurement

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Publisher : CRC Press
ISBN 13 : 9781420049053
Total Pages : 268 pages
Book Rating : 4.0/5 (49 download)

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Book Synopsis Operational Performance Measurement by : Wilfred Kaydos

Download or read book Operational Performance Measurement written by Wilfred Kaydos and published by CRC Press. This book was released on 2020-10-28 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mention the phrase "bottom line," and the immediate thought tends to focus on a company's financial performance. Think again! There's an equally important factor that carries tremendous impact on that final total: operational performance measures. Implementation of a performance improvement program can significantly improve a company's bottom line. Operational Performance Measurement: Increasing Total Productivity shows the way-featuring a new integrated theory of performance measurement, with a never-before-published measurement model that's applicable to any business activity. Practical procedures and guidelines directly identify the variables that should be measured; guidelines to develop measurement systems; and how to analyze, interpret, and use performance methods effectively. Numerous diagrams, tables and examples make the principles and procedures easy to understand and implement. While this performance measurement approach is simplicity itself, be prepared for powerful results! Managers can put the theory into action right away- giving them better control, improved performance, increased personal productivity-and an easier day at work! Operations, finance, administration and quality managers alike will find there's so much to gain when they're Operational Performance Measurement: Increasing Total Productivity ... and a better bottom line is just the beginning!

Handbook of Performance Measurement

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Publisher :
ISBN 13 : 9781845040116
Total Pages : 914 pages
Book Rating : 4.0/5 (41 download)

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Book Synopsis Handbook of Performance Measurement by : Mike Bourne

Download or read book Handbook of Performance Measurement written by Mike Bourne and published by . This book was released on 2004 with total page 914 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies need to measure every aspect of their performance, from traditional financial assets to newer variables such as intellectual capital and customer satisfaction. The Handbook provides in-depth information on the benefits, methods and principles of performance measurement. * Provides a wealth of tried-and-tested techniques * Includes a new performance measurement toolkit.

Transforming Performance Measurement

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Publisher : AMACOM
ISBN 13 : 0814430090
Total Pages : 312 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Transforming Performance Measurement by : Dean Spitzer

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Program Evaluation and Performance Measurement

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Publisher : SAGE Publications
ISBN 13 : 145228959X
Total Pages : 561 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Program Evaluation and Performance Measurement by : James C. McDavid

Download or read book Program Evaluation and Performance Measurement written by James C. McDavid and published by SAGE Publications. This book was released on 2012-10-25 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

Handbook of Improving Performance in the Workplace, Measurement and Evaluation

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470504005
Total Pages : 448 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Handbook of Improving Performance in the Workplace, Measurement and Evaluation by : James L. Moseley

Download or read book Handbook of Improving Performance in the Workplace, Measurement and Evaluation written by James L. Moseley and published by John Wiley & Sons. This book was released on 2009-12-09 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 3: Measurement and Evaluation Volume Three of the Handbook of Improving Performance in the Workplace focuses on Measurement and Evaluation and represents an invaluable addition to the literature that supports the field and practice of Instructional Systems Design. With contributions from leading national scholars and practitioners, this volume is filled with information on time-tested theories, leading-edge research, developments, and applications and provides a comprehensive review of the most pertinent information available on critical topics, including: Measuring and Evaluating Learning and Performance, Designing Evaluation, Qualitative and Quantitative Performance Measurements, Evidence-based Performance Measurements, Analyzing Data, Planning Performance Measurement and Evaluation, Strategies for Implementation, Business Evaluation Strategy, Measurement and Evaluation in Non-Profit Sectors, among many others. It also contains illustrative case studies and performance support tools. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.

Handbook on Performance Management in the Public Sector

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1789901200
Total Pages : 352 pages
Book Rating : 4.7/5 (899 download)

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Book Synopsis Handbook on Performance Management in the Public Sector by : Deborah Blackman

Download or read book Handbook on Performance Management in the Public Sector written by Deborah Blackman and published by Edward Elgar Publishing. This book was released on 2021-05-28 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely Handbook examines performance management research specific to the public sector and its contexts, and provides suggestions for future developments in the field. It demonstrates the need for performance management to be reconceptualized as a core component of business both within and across organizations, and how it must be embedded in both strategic decision-making and as a day-to-day leadership and management practice in order to be effective.

Handbook of Performance Measurements

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Publisher :
ISBN 13 : 9781860898242
Total Pages : 680 pages
Book Rating : 4.8/5 (982 download)

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Book Synopsis Handbook of Performance Measurements by : Mike Bourne

Download or read book Handbook of Performance Measurements written by Mike Bourne and published by . This book was released on 2001-06-01 with total page 680 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Investment Performance Measurement

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Publisher : John Wiley & Sons
ISBN 13 : 0471445630
Total Pages : 369 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis Investment Performance Measurement by : Bruce J. Feibel

Download or read book Investment Performance Measurement written by Bruce J. Feibel and published by John Wiley & Sons. This book was released on 2003-04-21 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many investment books include a chapter or two on investment performance measurement or focus on a single aspect, but only one book addresses the breadth of the field. Investment Performance Measurement is a comprehensive guide that covers the subjects of performance and risk calculation, attribution, presentation, and interpretation. This information-packed book covers a wide range of related topics, including calculation of the returns earned by portfolios; measurement of the risks taken to earn these returns; measurement of the risk and return efficiency of the portfolio and other indicators of manager skill; and much more. By reviewing both the concepts of performance measurement and examples of how they are used, readers will gain the insight necessary to understand and evaluate the management of investment funds. Investment Performance Measurement makes extensive use of fully worked examples that supplement formulas and is a perfect companion to professional courses and seminars for analysts. Bruce J. Feibel, CFA, is Product Manager at Eagle Investment Systems, an investment management software provider located in Newton, Massachusetts. He is responsible for overseeing the development of Eagle's investment performance measurement, attribution, and AIMR/GIPS compliance software. Prior to joining Eagle, Mr. Feibel was a principal at State Street Global Advisors. He earned his BS in accounting from the University of Florida.

A Handbook for Measuring Employee Performance

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Author :
Publisher : CreateSpace
ISBN 13 : 9781478162483
Total Pages : 92 pages
Book Rating : 4.1/5 (624 download)

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Book Synopsis A Handbook for Measuring Employee Performance by : United States Office of Personnel Management

Download or read book A Handbook for Measuring Employee Performance written by United States Office of Personnel Management and published by CreateSpace. This book was released on 2012-06-29 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook is designed for Federal supervisors and employees and presents an eight-step process for developing employee performance plans that are aligned with and support organizational goals. It also provides guidelines for writing performance elements and standards that not only meet regulatory requirements, but also maximize the capability that performance plans have for focusing employee efforts on achieving organizational and group goals. The methods presented here are designed to develop elements and standards that measure employee and work unit accomplishments rather than to develop other measure that are often used in appraising performance, such as measuring behaviors or competencies. Although this handbook includes a discussion of the importance of balancing measures, the main focus presented here is to measure accomplishments. Consequently, much of the information presented in the first five steps of this eight-step process applies when supervisors and employees want to measure results. However, the material presented in Steps 6 through 8 about developing standards, monitoring performance, and checking the performance plan apply to all measurement approaches.~

Executive guide measuring performance and demonstrating results of information technology investments

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Author :
Publisher : DIANE Publishing
ISBN 13 : 1428975896
Total Pages : 86 pages
Book Rating : 4.4/5 (289 download)

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Book Synopsis Executive guide measuring performance and demonstrating results of information technology investments by :

Download or read book Executive guide measuring performance and demonstrating results of information technology investments written by and published by DIANE Publishing. This book was released on with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

International Handbook of Practice-Based Performance Management

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Author :
Publisher : SAGE
ISBN 13 : 1412940125
Total Pages : 561 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis International Handbook of Practice-Based Performance Management by : Patria de Lancer Julnes

Download or read book International Handbook of Practice-Based Performance Management written by Patria de Lancer Julnes and published by SAGE. This book was released on 2007-09-10 with total page 561 pages. Available in PDF, EPUB and Kindle. Book excerpt: A combination of conceptual and practical applications with an emphasis on cutting-edge practices in the US and abroad, this text represents the most notable examples of performance measurement in Canada, Latin America and Eastern Europe, and supports the integration of theory and practice, with linked chapters.

Handbook of Training Evaluation and Measurement Methods

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Publisher : Routledge
ISBN 13 : 1136010424
Total Pages : 440 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Handbook of Training Evaluation and Measurement Methods by : Jack J. Phillips

Download or read book Handbook of Training Evaluation and Measurement Methods written by Jack J. Phillips and published by Routledge. This book was released on 2012-08-21 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.

Performance Measurement Guide

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Publisher :
ISBN 13 :
Total Pages : 68 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Performance Measurement Guide by :

Download or read book Performance Measurement Guide written by and published by . This book was released on 1993 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Measuring Computer Performance

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Author :
Publisher : Cambridge University Press
ISBN 13 : 9780521646703
Total Pages : 284 pages
Book Rating : 4.6/5 (467 download)

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Book Synopsis Measuring Computer Performance by : David J. Lilja

Download or read book Measuring Computer Performance written by David J. Lilja and published by Cambridge University Press. This book was released on 2005-09-08 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sets out the fundamental techniques used in analyzing and understanding the performance of computer systems.

The Performance Appraisal Question and Answer Book

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Publisher : AMACOM/American Management Association
ISBN 13 : 9780814426692
Total Pages : 260 pages
Book Rating : 4.4/5 (266 download)

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Book Synopsis The Performance Appraisal Question and Answer Book by : Richard C. Grote

Download or read book The Performance Appraisal Question and Answer Book written by Richard C. Grote and published by AMACOM/American Management Association. This book was released on 2002 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool, including:* How should I react when an employee starts crying during the appraisal discussion . . . or gets mad at me?* Which is more important -- the results the person achieved or the way she went about doing the.