Author : Geraldine E. Hynes
Publisher : Business Expert Press
ISBN 13 : 1631571311
Total Pages : 164 pages
Book Rating : 4.6/5 (315 download)
Book Synopsis Get Along, Get It Done, Get Ahead by : Geraldine E. Hynes
Download or read book Get Along, Get It Done, Get Ahead written by Geraldine E. Hynes and published by Business Expert Press. This book was released on 2015-05-28 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a sec- tion on how to develop employees’ communication competencies through formal training.