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Frustrated With Yelp
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Book Synopsis Taking Your Customer CareTM to the Next Level by : Steve Brubaker
Download or read book Taking Your Customer CareTM to the Next Level written by Steve Brubaker and published by AuthorHouse. This book was released on 2015-08-28 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Companies spend big money and significant resources to acquire new customers, but they tend to give little thought on how to keep their business. Thats a big mistake! Nadji Tehrani and Steve Brubaker, both Customer Care experts, explore how to go the extra mile in keeping customers happy. Whether you work at a startup or an established organization, youll find proven strategies that will help you: define and deliver extraordinary Customer Care; duplicate the practices of companies that provide great customer service; avoid practices of companies that have failed to deliver on their promises; devote more resources to keeping current customers happy. develop incentives, policies, and training to encourage staff to solve problems. Examples from companies such as Ace Hardware, Amazon, American Express, Apple, Disney, The Ritz-Carlton, Starbucks, Southwest Airlines, Wine Enthusiast, and Zappos make this an essential guide for any professional who wants to forge stronger relationships with customers. Everyone knows that its far less expensive to keep existing customers than it is to win and onboard new ones. Thats just one of the many reasons to learn the lessons in Taking Your Customer Care to the Next Level.
Book Synopsis Good Manners for Nice People Who Sometimes Say F*ck by : Amy Alkon
Download or read book Good Manners for Nice People Who Sometimes Say F*ck written by Amy Alkon and published by Macmillan. This book was released on 2014-06-03 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Miss Manners with Fangs." —LA Weekly We live in a world that's very different from the one in which Emily Post came of age. Many of us who are nice (but who also sometimes say "f*ck") are frequently at a loss for guidelines about how to be a good person who deals effectively with the increasing onslaught of rudeness we all encounter. To lead us out of the miasma of modern mannerlessness, science-based and bitingly funny syndicated advice columnist Amy Alkon rips the doily off the manners genre and gives us a new set of rules for our twenty-first century lives. With wit, style, and a dash of snark, Alkon explains that we now live in societies too big for our brains, lacking the constraints on bad behavior that we had in the small bands we evolved in. Alkon shows us how we can reimpose those constraints, how we can avoid being one of the rude, and how to stand up to those who are. Foregoing prissy advice on which utensil to use, Alkon answers the twenty-first century's most burning questions about manners, including: * Why do many people, especially those under forty, now find spontaneous phone calls rude? * What can you tape to your mailbox to stop dog walkers from letting their pooch violate your lawn? * How do you shut up the guy in the pharmacy line with his cellphone on speaker? * What small gift to your new neighbors might make them think twice about playing Metallica at 3 a.m.? Combining science with more than a touch of humor, Good Manners for Nice People Who Sometimes Say F*ck is destined to give good old Emily a shove off the etiquette shelf (if that's not too rude to say).
Book Synopsis The New Review Economy by : Alison N. Novak
Download or read book The New Review Economy written by Alison N. Novak and published by Routledge. This book was released on 2020-11-02 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines third-party review sites (TPRS) and the intersection of the review economy and neoliberal public relations, in order to understand how users and organizations engage the 21st century global review economy. The author applies communication and digital media theories to evaluate contemporary case studies that challenge TPRS and control over digital reputation. Chapters analyze famous cases such as the Texas photographer who sued her clients for negative reviews and activists using Yelp to protest the hunt of "Cecil the Lion," to illustrate the complicated yet important role of TPRS in the review economy. Theories such as neoliberal public relations, digital dialogic communication and cultural intermediaries help explain the impact of reviews and how to apply lessons learned from infamous cases. This nuanced and up to date exploration of the contemporary review economy will offer insights and best practice for academic researchers and upper-level undergraduate students in public relations, digital media, or strategic communication programs.
Book Synopsis Yelp for Business by : Gradiva Couzin
Download or read book Yelp for Business written by Gradiva Couzin and published by John Wiley & Sons. This book was released on 2013-10-03 with total page 35 pages. Available in PDF, EPUB and Kindle. Book excerpt: While most businesses know the importance of online reviews on sites such as Yelp.com, they have no clue how to grab the reins and help shape the conversation around their service or product. This guide will help users begin crafting and managing a winning presence on the Yelp reviews platform. It opens with a chapter outlining the opportunity for businesses of all types so that everyone understands how reviews affect the bottom line. The book then explores Yelp's demographics and then shows how to best use Yelp's features, including how to claim your business listing and craft a compelling presence. The compelling e-book also includes information about how to communicate with reviewers, how to receive and respond to alerts when new reviews—good or bad—are posted, and when paid membership and promotional options should be considered. It’s a great introduction to the crucial Yelp reviews platform and will also include promotion and a coupon for the upcoming Five Stars: Putting Online Reviews to Work for Your Business book (January 2014).
Book Synopsis Congressional Record by : United States. Congress
Download or read book Congressional Record written by United States. Congress and published by . This book was released on with total page 736 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Consumer Management in the Internet Age by : Joshua Sperber
Download or read book Consumer Management in the Internet Age written by Joshua Sperber and published by Rowman & Littlefield. This book was released on 2019-02-27 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customers monitor, report on, and—sometimes unwittingly—discipline workers through writing and posting online reviews. Based on case studies of the websites Yelp and Rate My Professors (RMP), Joshua Sperber analyzes how online reviewing, a popular contemporary hobby, tells us much about the collapse of the barriers separating work and leisure as well as our need for collective purpose and community wherever we can find it. This book explores the economic implications of online reviews, as reviews provide both valuable free content for websites and surveillance of, respectively, restaurant servers and college instructors.
Book Synopsis The Scorch Trials by : James Dashner
Download or read book The Scorch Trials written by James Dashner and published by . This book was released on 2015-08-04 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stickers and movie photos inside"--Front cover.
Book Synopsis Doctor Who: Rogue (Target Collection) by : Kate Herron
Download or read book Doctor Who: Rogue (Target Collection) written by Kate Herron and published by Random House. This book was released on 2024-08-08 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Earth’s Regency era – a time of culture, extravagance, sumptuous balls... and aliens? While Ruby is a popular new addition to the Duchess of Pemberton’s ball, the Doctor’s world is about to be forever rocked by a dashing visitor from space. With many party-guests facing an identity crisis like no other, it is up to the Doctor and Ruby to stop the menacing Chuldurs’ plot. Doctor Who presents a classic tale with an alien twist in a thrilling novelisation from the episode’s scriptwriters, Kate Herron and Briony Redman. Featuring Ncuti Gatwa as the Fifteenth Doctor and Millie Gibson as Ruby Sunday.
Book Synopsis Tales of Telenia: STRANDED by : Lorraine Bartlett
Download or read book Tales of Telenia: STRANDED written by Lorraine Bartlett and published by Polaris Press. This book was released on 2019-10-03 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: Amanda Shelton is clever, adventurous, and tough--and she'll have to be, because she's crash landed on a world where her saviors might well be her enemies. It takes fierce determination to keep the people of this frightening and unfamiliar place from stealing her shuttle technology, or imprisoning her while they do it. Yet what she knows could save countless innocent lives--including those who keep this world safe. Facing this test of spirit will take everything Amanda has...if she survives at all.
Download or read book The Car Share written by Lucy Mitchell and published by Open Road Media. This book was released on 2024-04-23 with total page 307 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embark on a heart-warming romantic journey in this delightful comedy that proves it doesn’t matter where you’re going—it’s who you have beside you on the way . . . After Lia’s old car breathes its last, the single mom must reluctantly take the bus to work . . . and face unwarranted attention from a troublesome teenager. It’s all too much to take—she’s been depressed since her fiancé’s death and even quit her beloved women’s football team. But it’s Happy Car Sharers to the rescue after her friends get her set up on the app. Mateo, meanwhile, has recently moved to town, and his long walk to the train station is a literal pain due to an ankle injury. Soon he and Lia are riding each morning with a charmingly bossy driver and a rotation of colorful fellow passengers. It’s not love at first sight. Technically it’s not even first sight: they’ve seen each other before at the nursing home where both their fathers live and Mateo plays piano for the residents. But with each trip they get to know each other better . . . and the more they know, the more they find to like. With both of them consumed by personal losses and pressing family responsibilities—and another man getting in the way—can romance lie on the road ahead for these commuting companions? The Car Share is a humorous exploration of love, loss, and the unexpected detours that lead us to where we truly belong. Praise for Lucy Mitchell “[Mitchell’s] writing is deliciously funny and has so much heart.” —Sandy Barker, author of One Summer in Santorini
Book Synopsis Protector's Honor by : Kit Wilkinson
Download or read book Protector's Honor written by Kit Wilkinson and published by Harlequin. This book was released on 2009-08-18 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: An NCIS agent will do anything to protect a vulnerable woman from a vicious killer in this Christian romantic suspense novel. When NCIS agent Rory Farrell hears a woman scream, he reacts on instinct. But even after he saves her from abduction, Rory can’t get the beautiful, fragile Tabitha Beaumont out of his mind. Especially when he finds a connection between her and his latest murder investigation. Tabitha needs Rory’s protection. And Rory needs answers that Tabitha doesn’t even realize she holds. Finding the truth means betraying her trust. Now Rory must rely on his faith to decide what matters most—keeping his objective distance, or keeping Tabitha, in his arms and under his protection, forever.
Book Synopsis Broken Vows by : Rowena Cory Daniells
Download or read book Broken Vows written by Rowena Cory Daniells and published by Solaris. This book was released on 2015-03-10 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been six hundred years since Imoshen the First, Causare of the T'En, brought her beleaguered people across the seas to Fair Isle. The magical folk mixed with the natives, bringing culture and sophistication, and made the island one of the wealthiest, most powerful nations in the known world. In one night, all is lost. Imoshen, namesake of the first Empress, is the last pure-blooded T'En woman, left behind when her kinfolk went to die in defence of their homeland. The savage Ghebites, barbarians from the warm north, have conquered Fair Isle, and their general, Tulkhan, claims her as his right of conquest. Proud and fierce, trained in arts of war and possessed of extraordinary healing gifts, Imoshen must choose to submit to the barbarian soldier and save her people's heritage... or to die in a futile gesture of defiance.
Download or read book Death Watch written by Jack Cavanaugh and published by Zondervan. This book was released on 2010-05-04 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: YOU HAVE BEEN SELECTED FOR DEATH STOP PRECISELY FORTY-EIGHT HOURS FROM THE TIME OF THIS TRANSMISSION YOU WILL DIE STOP THIS IS AN OFFICIAL DEATH WATCH NOTICE STOP Rookie news reporter Sydney St. James found the first Death Watch notice in a vehicle at the scene of a fatal accident. That was just hours ago. Now other notices are turning up worldwide—and Sydney finds herself paired with renowned international newscaster Hunz Vonner in a desperate attempt to unmask the terrorists. The wording of the notices is always the same—as are the results. There is no pattern to the victims’ deaths. Every attempt to save the recipients fails. Government agencies and news organizations are stumped. Then it gets personal. People close to Sydney begin receiving Death Watch notices. The clock is ticking . . . and suddenly, Sydney finds herself in possession of an astonishing secret. It could break the power of Death Watch, save the lives of those she loves . . . and ruin her forever.
Download or read book Least Resistance written by and published by Mark Lewis. This book was released on 2001 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis A Chance to Change by : Derek Weichel
Download or read book A Chance to Change written by Derek Weichel and published by Faithful Servant, LLC. This book was released on 2024-01-19 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embrace Faith, Find Purpose: Your Blueprint for a Harmonious Christian Family Life Say Goodbye to Chaos, Fear, and Unfulfillment. Embrace Faith, Connection, and Joy with 'A Chance to Change' Life is like a whirlwind of chaos, isn't it? You're constantly busy, overwhelmed, and stressed. Finding order in your daily routine can feel impossible. Deep down, your biggest fear is that your children's future is uncertain. The hectic, disconnected family life might lead them away from the Christian values you hold dear. Their well-being and spiritual growth weigh heavily on your heart. Your relationships feel superficial, don't they? Your schedule leaves little room for meaningful interactions, and you long for those deep connections. There are times when you put on a brave face while feeling unfulfilled and depressed. You hide your struggles, fearing that others would be shocked, given your outwardly positive social media presence. You crave a family life filled with purpose and direction, where you can raise your children as Christian leaders. But currently, it often feels like you're lost with no clear direction. But here's the good news: YOU are not alone. Now, let's flip the script and imagine something extraordinary: Imagine a life where chaos transforms into harmony. A life where you have time for family, friends, andyourself. You wake up knowing your days are filled with purpose and joy. Picture a future where your children thrive, rooted in their Christian faith, growing into strong, compassionate individuals. Visualize a life where your relationships are deep, where every conversation is an opportunity to connect on a deep level. Picture your family as a beacon of purpose and faith. Your children are growing into strong Christian leaders. Your life is filled with intention, and every day is a step closer to your vision of a harmonious Christian family. This transformation is not just a dream; it's your reality. You hold the key and it begins with a book: “A Chance to Change” is unlike any parenting book you've read. It's a Christian fiction story that speaks to your heart, empowering you to take charge of your family. Here's your roadmap to transformation: * Your Lifeline: "A Chance to Change" offers guidance to nurture your children's spiritual growth and keep them focused on Jesus through the "STEWARD" framework. * The Power of Authentic Relationships: This masterpiece reveals the potential for stronger, deeper connections with those who matter most. You'll see it through the lens of the Richardson family's journey. * Companion to Authentic Happiness: This book is your companion on your journey to genuine happiness, helping you break free from depression and unfulfillment. * Roadmap to Purposeful Family Life: The pages hold the roadmap to a purposeful Christian family life, guiding you through the "STEWARD" framework. Don't miss your Chance to Change! Your transformation begins here. This Christian fiction will inspire you to live a life of faith, connection, and purpose. Why wait? Order your copy and enter a world where chaos turns into harmony, fear into hope, disconnection into deep bonds, and unfulfillment into joy. Your future begins today, and it's filled with purpose and joy. Don't just read about it, live it. Grab your copy now!
Book Synopsis All the Boys and Girls by : Larry Russell
Download or read book All the Boys and Girls written by Larry Russell and published by iUniverse. This book was released on 2000-04 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: All the Boys and Girls: A Series of Vignettes Concerning the Southwest, the Great Depression, and the Coming of Age of a Boy Named Adam. By: Larry Russell
Book Synopsis Uncovering Alaskan Secrets by : Elisabeth Rees
Download or read book Uncovering Alaskan Secrets written by Elisabeth Rees and published by Harlequin. This book was released on 2023-06-27 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: A missing persons investigation… and a fight for their lives. Police chief Dani Pearce’s investigation of a missing twelve-year-old girl has made her some unexpected enemies in her small Alaskan town. Saved from a near-death attack by secretive newcomer Simon Walker, she’s finding his unexplained expertise suspicious. But with time running out and threats on every corner, Dani and Simon must trust each other enough to solve this crime—or risk becoming victims. From Love Inspired Suspense: Courage. Danger. Faith.
