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From Baldrige To The Bottom Line
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Book Synopsis From Baldrige to the Bottom Line by : David W. Hutton
Download or read book From Baldrige to the Bottom Line written by David W. Hutton and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's one of the best-kept 'secrets' of the corporate world: for years, leading companies have been quietly using the Baldrige framework-not just to apply for this prestigious award-but to improve their bottom line results. Companies such as IBM, FedEx, and Xerox have been using Baldrige to conduct organizational assessment as a way of driving their improvement efforts. And pioneering organizations in other sectors-such as education, health care and government-are also using assessment to improve their 'bottom line': improved efficiency and better service to students, patients and citizens. Best selling author David Hutton has drawn from his extensive assessment experience to create this in-depth handbook. Hutton not only shows how the assessment process works from a to Z, but also explains how to adapt the process to fit the needs of any organization. Written in a clear and logical style that avoids the use of jargon, From Baldrige to the Bottom Line will help any organization begin their improvement journey, stay on track, and get results. David Hutton has produced another management winner! from Baldrige to the Bottom Line is a 'must have' handbook for anyone interested in learning about or doing quality management system assessments. - Charles Aubrey Vice President, Quality Operations American Express Click here to visit the author's website.
Book Synopsis Baldrige in Plain English, 2019-2020 by : John Vinyard
Download or read book Baldrige in Plain English, 2019-2020 written by John Vinyard and published by Quality Press. This book was released on 2019-03-26 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Care Understanding the language, meaning and subtle connections of the Baldrige framework can be daunting. Baldrige in Plain English artfully translates this complex model into a useable blueprint to start a journey of becoming more process-honoring! Pattie Skriba, Vice President Advocate Good Samaritan Hospital, 2010 Baldrige Recipient Every successful leader understands the importance of continuous improvement. Baldrige in Plain English allows any leader to quickly gain a general understanding of the Malcolm Baldrige Criteria for Performance Excellence through simple explanations that describe the principles necessary for every organization to achieve excellence. Matt Duke, Senior Vice President San Antonio Methodist Healthcare, 2014 Texas Award for Performance Excellence Recipient Service/Small Business As many years (25 or so) as I have been involved with the Baldrige Framework, I still struggle from time to time as to the meaning of the Baldrige language. Baldrige in Plain English helps me with real simple points to understand the underlying theme and how to apply it to our organization. Lee Butler, Director of Performance Excellence Don Chalmers Ford, 2016 Baldrige Recipient All Sectors These Baldrige resources add great value to both leaders and organizations who are on their Baldrige journey. At Florida Sterling, we appreciate these translations as a way to help organizations demystify the Baldrige language and quite frankly, put the Criteria into plain English. Dione Geiger, President Florida Sterling Council, Southeast Partnership for Business Excellence (Florida and Georgia)
Book Synopsis Straight to the Bottom Line by : Robert A. Rudzki
Download or read book Straight to the Bottom Line written by Robert A. Rudzki and published by J. Ross Publishing. This book was released on 2005-10-15 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a clear understanding of performance improvement opportunities and what is at stake if these opportunities are overlooked. It outlines a powerful and logical approach for assessing the state-of-play in any organization, and offers ways to estimate the specific opportunities related to implementing a change in strategy and practices. It also details a comprehensive framework for organizing the transformation plan across multiple dimensions, and gives advice on which areas to focus on first in order to build and ensure success.
Book Synopsis Baldrige Award Winning Quality by : Mark Graham Brown
Download or read book Baldrige Award Winning Quality written by Mark Graham Brown and published by CRC Press. This book was released on 2017-07-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Malcolm Baldrige National Quality Award is the highest level of national recognition for performance excellence that a U.S. organization can receive. Now in its 18th edition, Baldrige Award Winning Quality is still the most widely used and recognized book on the Malcolm Baldrige National Quality Award. It provides readers with a simple, yet com
Book Synopsis Maximizing the Triple Bottom Line Through Spiritual Leadership by : Louis W. Fry
Download or read book Maximizing the Triple Bottom Line Through Spiritual Leadership written by Louis W. Fry and published by Stanford University Press. This book was released on 2013-01-09 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maximizing the Triple Bottom Line through Spiritual Leadership draws on the emerging fields of workplace spirituality and spiritual leadership to teach leaders and their constituencies how to develop business models that address issues of ethical leadership, employee well-being, sustainability, and social responsibility without sacrificing profitability, growth, and other metrics of performance excellence. While this text identifies and discusses the characteristics necessary to be a leader, its major focus is on leadership—engaging stakeholders and enabling groups of people to work together in the most meaningful ways. The authors offer real-world examples of for-profit and non-profit organizations that have spiritual leaders and which have implemented organizational spiritual leadership. These cases are based on over ten years of research, supported by the International Institute of Spiritual Leadership, that demonstrates the value of the Spiritual Leadership Balanced Scorecard Business Model presented in the book. "Pracademic" in its orientation, the book presents a general process and tools for implementing the model.
Book Synopsis The Executive Guide to Improvement and Change by : G. Dennis Beecroft
Download or read book The Executive Guide to Improvement and Change written by G. Dennis Beecroft and published by Quality Press. This book was released on 2002-11-13 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: There are many techniques and a variety of tools available to improve or change an organization, but how do executives and senior management decide which are right for their organizations? The Executive Guide to Improvement and Change is designed to help managers and executives understand the many different approaches to organizational change and improvement. The book explains that there is not one technique that works best for any organization, but rather that the managers and executives need to develop their own strategies with a blending of different methods. The authors share the tools and techniques that they have used to successfully make changes and improvements in their own organizations, which include examples from manufacturing, healthcare, service, government, telecommunications, education, and more. The Executive Guide to Improvement and Change covers a variety of techniques ranging from auditing to teamwork, Six Sigma to Customer Satisfaction, and more. The book will assist executives and managers lead improvement and change initiatives within the organization and the larger business community, as well as educate those who aspire to senior positions of leadership.
Book Synopsis Charting Your Course by : John G. Conyers
Download or read book Charting Your Course written by John G. Conyers and published by Quality Press. This book was released on 2003-07-03 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Community Consolidated School District 15 of Palatine, Illinois. The book shares the story of the school district’s journey toward continuous improvement as they followed the Baldrige Award Criteria. The authors share both the good and the bad results encountered along the way, allowing the reader to learn from his experiences. The book will help other schools answer the many questions that will inevitably come up as they begin to follow the Baldrige criteria, and will help them avoid making some of the same mistakes. PRAISE FOR CHARTING YOUR COURSE "A case study of the only school district in the state of Illinois to earn the top quality award from the Lincoln Foundation for Business Excellence. Charting Your Course is must reading for superintendents and principals who are serious about achieving organizational excellence. In this straightforward account of a school district seriously embracing the Malcolm Baldrige criteria, the authors detail what worked and what went awry, and offer concrete suggestions on avoiding some of their mistakes."- Dr. Paul D. Houston, Executive Director American Association of School Administrators
Book Synopsis Work in America [2 volumes] by : Carl E. Van Horn
Download or read book Work in America [2 volumes] written by Carl E. Van Horn and published by Bloomsbury Publishing USA. This book was released on 2003-12-15 with total page 780 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first comprehensive analysis of work and the workforce in the United States, from the Industrial Revolution to the era of globalization. This comprehensive two-volume reference book is the first to analyze the central role of work and the workforce in U.S. life from the Industrial Revolution through today's information economy. Drawing on a variety of disciplines—economics, public policy, law, human and civil rights, cultural studies, and organizational psychology—its 256 entries examine key events, concepts, institutions, and individuals in labor history. Entries also tackle tough contemporary questions that reflect the conflicts inherent in capitalism. What is the impact of work on families and communities? On minority and immigrant populations? How shall we respond to changing work roles and the growing influence of the transnational corporation? Work in America describes and evaluates attempts to address social and class issues—affirmative action, occupational health and safety, corporate management science, and trade unionism and organized labor—and offers the kind of comprehensive understanding needed to discover workable solutions.
Book Synopsis Baldrige Award Winning Quality -- 17th Edition by : Mark Graham Brown
Download or read book Baldrige Award Winning Quality -- 17th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2008-04-17 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Definitive Guide to Mastering the Baldrige Award Now in its 17th fully updated edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. This simple and comprehensive resource enables companies to master the exhaustive criteria of the nation’s leading business performance award. This exclusive reference guide provides detailed descriptions of the 18 examination items and the 32 areas that comprise the seven major categories. It reveals what examiners look for in each area and provides powerful suggestions to achieve results. By consulting this reference, businesses will acquire the winning knowledge necessary to capture the award.
Book Synopsis Journey to Excellence by : Kathleen Jennison Goonan
Download or read book Journey to Excellence written by Kathleen Jennison Goonan and published by Quality Press. This book was released on 2009-11-14 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits. To fully understand the journey for these nine organizations and their return on investment, the authors studied each of their 50-page award applications, presentations at national and regional meetings, and other publications by or about them. Additionally and most importantly, CEOs and other senior leaders were interviewed at length. The questions asked of these leaders followed three basic themes: How did you successfully use the Baldrige framework to drive improvement? What would you recommend other organizations do to gain the value you have from a Baldrige journey? What can we learn from you that would help other organizations manage their improvement journeys to maximize the value they gain? “Health reform is making it clear: healthcare organizations improving to great clinical, financial, and experience outcomes will win and thrive for the communities they serve. Yet research teaches us that most change fails. Journey to Excellence, through ‘brutal truth,’ inspirational storytelling, courageous journeys, disciplined research, and sustained results, shows us the way, the very hard way, as well as the awesome possibility.” Jim Conway, SVP, Institute for Healthcare Improvement “W. Edwards Deming spoke of consistent, business-driving quality as arising from ‘a system of production.’ At best, health care delivery in most places today is bubbling chaos. The Malcolm Baldrige Quality Award supplies the only practical, comprehensive outline for health care as a system of production in existence today. It’s about time that health care leaders had a comprehensive guide. Taught by experts, this volume is drawn from careful analysis of those who have succeeded. You hold the future in your hands – at least, for those who will not only survive, but thrive in the coming turmoil of health care reform.” Brent James, MD, Intermountain Health Care “Journey to Excellence is an insightful synthesis of the powerful Baldrige framework and the real life journeys of the healthcare award winners. Their stories will deepen understanding both for those new to and experienced with the Baldrige Criteria. This book is a major contribution to achieving healthcare excellence!” Louise Liang, MD, Former Chair, Institute for Healthcare Improvement “Most healthcare organizations are currently in a purely reactive mode – just struggling to get through the day and the fiscal year, collecting the data that they are required to report, and responding to crises. In Journey to Excellence, Goonan and her co-authors show healthcare leaders how to take control of the agenda. The Baldrige Criteria define the journey that can help organizations approach greatness, and the authors’ LASER set of behaviors describes what they need to ‘pack’ for the trip.” Tom Lee, MD, Network President, Partners Healthcare System “Journey to Excellence provides a concrete framework for leaders seeking to improve their organizational performance. Health care organizations are likely to face increasing pressure to improve quality and reduce cost in the coming years. Goonan, Muzikowski, and Stoltz offer a strategic roadmap for a successful transformational change. This book contains real life stories of leaders who used Baldrige to successfully transform their organizations into high performance enterprises.” Vinod K. Sahney, Chief Strategy Officer, Blue Cross Blue Shield of Massachusetts
Book Synopsis The Eighth Criteria: Market Focus by : Bruce May
Download or read book The Eighth Criteria: Market Focus written by Bruce May and published by Lulu.com. This book was released on 2017-02-22 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Eighth Criteria, Market Focus, is the missing piece in the Baldrige Criteria for Performance excellence. The Eighth Criteria gives marketing professionals the means to improve productivity, overall performance, and helps you create strategic planning processes that lead directly to improvements in bottom line results. The Eighth Criteria can also help overcome the divide that exists between business owners and senior executives who often make critical strategic decisions that directly affect marketing but who fail to effectively communicate these decisions or fully appreciate the role that marketing plays in their own organization.
Book Synopsis Journal of Research of the National Institute of Standards and Technology by :
Download or read book Journal of Research of the National Institute of Standards and Technology written by and published by . This book was released on 1996 with total page 950 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reports NIST research and development in the physical and engineering sciences in which the Institute is active. These include physics, chemistry, engineering, mathematics, and computer sciences. Emphasis on measurement methodology and the basic technology underlying standardization.
Book Synopsis Organizational Assessment and Improvement in the Public Sector by : Kathleen M. Immordino
Download or read book Organizational Assessment and Improvement in the Public Sector written by Kathleen M. Immordino and published by Routledge. This book was released on 2017-09-25 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: Calls for performance measures and metrics sound good, but public sector organizations often lack the tools required to assess the organization as a whole and create true change.In order to implement an integrated cycle of assessment, planning, and improvement, government agencies at all levels need a usable framework for organizational assessment that speaks to their unique needs. Organizational Assessment and Improvement in the Public Sector provides that framework, an understanding of assessment itself, and a methodology for assessment focused on the public sector. The book introduces the concept of organizational assessment, its importance, and its significance in public sector organizations. It addresses the organizational theory that underlies assessment, including change management, organizational and individual learning, and organizational development. Building on this, the author focuses on the processes and demonstrates how the communication that results from an assessment process can create a widely accepted case for change. She presents a model grounded in the Malcolm Baldrige National Quality Program criteria but adapted for the culture of government organizations. She also addresses the criteria that form the basis for assessment and implementation and provides examples and best practices. Facing decreasing budgets and an increasing demand for services, government agencies must increase their capabilities, maximize their available fiscal and human resources, and increase their effectiveness and efficiency. They often operate in an atmosphere that prizes effectiveness but measures it in silos assigned to individual programs and a structure that encourages people to do more with less while systematically discouraging efficiency. Stressing the significant and important differences between a business and a government, this book supplies the knowledge and tools necessary to create a culture of assessment in government organizations at all levels.
Book Synopsis Homeland Security Assessment Manual by : Donald C. Fisher
Download or read book Homeland Security Assessment Manual written by Donald C. Fisher and published by Quality Press. This book was released on 2005-01-07 with total page 522 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many organizations have embraced the concept of improving overall performance by using the Malcolm Baldrige National Quality Award criteria as a benchmark to gauge their strengths and opportunities for improvement, and as a measurement of their overall alignment and integration of key processes. Since the terrorist attacks of September 11, 2001, America has made great strides in improving homeland security. Individual citizens, industry, and government leaders from all spectrums of our society have become involved in ensuring national security. This comprehensive and hands-on manual will help organizations align the Baldrige Award Criteria for Performance Excellence with homeland security issues. These are issues that both public and private organizations must address in order to ensure a safe work environment for their employees and the customers of their products and services.
Book Synopsis Baldrige Award Winning Quality - 16th Edition by : Mark Graham Brown
Download or read book Baldrige Award Winning Quality - 16th Edition written by Mark Graham Brown and published by CRC Press. This book was released on 2007-03-26 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its 16th edition, this volume is the most widely used and recognized guide to the Malcolm Baldrige National Quality Award. The 2007 Criteria now includes 18 questions, one for each of the Baldrige Criteria Items. Significant changes in the 2007 award include a stronger emphasis on— · Leadership, which now includes a focus on performance measures and their use by senior leaders; · Measurement, Analysis, and Knowledge,with a focus on needs for management of information and information technology · Workforce Focus, redesigned around workforce engagement and the workforce environment · Customer and Market Focus, with a focus on the voice of the customer · Process Management, redesigned around work systems, core competencies, and work processes Strategic Planning, with a focus on innovation, strategic advantages, and resource needs to accomplish strategic objectives · Results, aligned with the above categories to ensure the measurement of important and appropriate results This definitive reference for helping companies achieve world-class results is the only book on the Baldrige Criteria to detail, in simple and straightforward language, every category, examination item, and required area.
Download or read book Baldrige 20/20 written by and published by ASQ Quality Press. This book was released on 2011 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Supply Chain Engineering and Logistics Handbook by : Erick C. Jones
Download or read book Supply Chain Engineering and Logistics Handbook written by Erick C. Jones and published by CRC Press. This book was released on 2019-11-12 with total page 914 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook begins with the history of Supply Chain (SC) Engineering, it goes on to explain how the SC is connected today, and rounds out with future trends. The overall merit of the book is that it introduces a framework similar to sundial that allows an organization to determine where their company may fall on the SC Technology Scale. The book will describe those who are using more historic technologies, companies that are using current collaboration tools for connecting their SC to other global SCs, and the SCs that are moving more towards cutting edge technologies. This book will be a handbook for practitioners, a teaching resource for academics, and a guide for military contractors. Some figures in the eBook will be in color. Presents a decision model for choosing the best Supply Chain Engineering (SCE) strategies for Service and Manufacturing Operations with respect to Industrial Engineering and Operations Research techniques Offers an economic comparison model for evaluating SCE strategies for manufacturing outsourcing as opposed to keeping operations in-house Demonstrates how to integrate automation techniques such as RFID into planning and distribution operations Provides case studies of SC inventory reductions using automation from AIT and RFID research Covers planning and scheduling, as well as transportation and SC theory and problems
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