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Author : Michael Heppell
Publisher : Pearson UK
ISBN 13 : 1292100222
Total Pages : 297 pages
Book Rating : 4.2/5 (921 download)
Download or read book Five Star Service written by Michael Heppell and published by Pearson UK. This book was released on 2015-10-19 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sean Goh
Publisher : GOH CHIN MING
ISBN 13 :
Total Pages : 677 pages
Book Rating : 4./5 ( download)
Download or read book Tour Leading (Edition 1) written by Sean Goh and published by GOH CHIN MING. This book was released on 2023-12-05 with total page 677 pages. Available in PDF, EPUB and Kindle. Book excerpt: This tour-leading book is suitable for people who wish to step into the tourism industry. This book covers the job tasks that need to be performed by a tour leader or tour manager in detail. The content structure is 100% based on the job-occupation standard requirements in certain countries. This book will cover the following topics: Introduction Perform pre-tour functions Perform a health, safety, and security briefing Perform on-tour functions Perform tour contingency measures Perform post-tour functions Perform job enrichment activities This book is also suitable for colleges and universities to use as a reference to teach related tourism subjects. This book includes certain exercise questions and discussions to be used in the tutorial lesson of the tourism course.
Author : Fergus O'Connell
Publisher : Pearson UK
ISBN 13 : 0273747460
Total Pages : 98 pages
Book Rating : 4.2/5 (737 download)
Download or read book Fast Projects written by Fergus O'Connell and published by Pearson UK. This book was released on 2013-11-06 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt: We are all faced with projects going off the rails, veering far from what we initially set out to do, costing ten times as much and taking far too long to complete - this is just part of everyday working life. Honing our general skills in project management seems like the obvious answer, but Fast Projects promises a quicker and easier solution - cutting the time to get projects done in the first place. Learning to operate within a short schedule not only cuts costs and improves revenue and cash flow, but it also sets you aside as a sharper and slicker operation. How to build, shorten and execute a realistic plan in the shortest time possible is covered in detail along with a specific focus on ensuring you have clearly defined goals and are making accurate project predictions with a successful tracking progress. Using worked examples and tried and tested techniques, Fast Projects is your practical guide to ensuring projects not only succeed, but are delivered early. If you want to get the most out of your team and take control of your workload, resources and time, this book is for you.
Author : Bloomsbury Publishing
Publisher : Bloomsbury Publishing
ISBN 13 : 1408114054
Total Pages : 702 pages
Book Rating : 4.4/5 (81 download)
Download or read book BUSINESS Essential written by Bloomsbury Publishing and published by Bloomsbury Publishing. This book was released on 2015-03-20 with total page 702 pages. Available in PDF, EPUB and Kindle. Book excerpt: The abridged, updated edition of international bestseller BUSINESS: The Ultimate Resource. This essential guide to the world of work and careers is crammed with top-quality content from the world's leading business writers and practitioners. Now in a handy paperback format, it is ideal for time-pressed managers, small business owners and students alike. A free eBook will be available for purchasers of the print edition. This book includes: Actionlists: more than 200 practical solutions to everyday business and career challenges, from revitalising your CV to managing during difficult times. Management library: time-saving digests of more than 70 of the best and most influential business books of all time, from The Art of War to The Tipping Point. We've read them so you don't have to. Best Practice articles: a selection of essays from top business thinkers. Business Dictionary: jargon-free definitions of thousands of business terms and concepts. Gurus: explanations of the lives, careers, and key theories of the world's leading business thinkers
Author : Rosie Wallace
Publisher : Headline
ISBN 13 : 0755390229
Total Pages : 245 pages
Book Rating : 4.7/5 (553 download)
Download or read book The Trouble with Keeping Mum written by Rosie Wallace and published by Headline. This book was released on 2012-08-02 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: When Annie finds out she's pregnant, aged 44, it comes as a bit of a shock - after all, she's been celibate for five years. As a divorced single-mother caring for both a teenage son and an elderly parent, Annie has enough on her plate without having to look after a new baby as well - especially as she still hasn't figured out who the father is. There are two candidates in the running: her ex-boyfriend Tariq and Andrew, the widowed leader of the Scottish Parliament. With Annie's job as Health Minister placing her firmly in the public eye, she needs to solve the problems of her tangled personal life before the press cotton on - and she needs to solve them fast.
Author : Basil Sawczuk
Publisher : John Wiley & Sons
ISBN 13 : 1405181877
Total Pages : 286 pages
Book Rating : 4.4/5 (51 download)
Download or read book Marketing and Selling Professional Services in Architecture and Construction written by Basil Sawczuk and published by John Wiley & Sons. This book was released on 2009-11-02 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical book on selling and marketing will help architects, engineers, project managers, facilities managers, surveyors, and contractors ‘sell’ themselves to prospective clients. As clients become more sophisticated at both local and international level, and as competition in the construction industry increases, both contractors and consultants have to take a more professional approach to selling themselves. This is especially true for PFI bids where vast resources are committed to winning multi-million pound contracts. Through a simple-to-follow process, illustrated with plenty of diagrams and checklists, Marketing & Selling Professional Services in Architecture & Construction sets out the seven key aspects of selling and marketing professional services. It is full of applicable ideas and examples and is well structured to enable readers to dip into the section relevant to their current needs.
Author : Kathryn Lennon
Publisher : Pearson UK
ISBN 13 : 0273746944
Total Pages : 169 pages
Book Rating : 4.2/5 (737 download)
Download or read book Selling For Entrepreneurs ePub written by Kathryn Lennon and published by Pearson UK. This book was released on 2012-12-27 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ditch outdated sales thinking and get 21st century selling techniques for 21st century sales volume: Think and act like your customer and get more sales Get fabulous sales and still be a nice person Selling For Entrepreneurs helps the reader learn from people just like them -entrepreneurs - with passion and enthusiasm for the subject, but without the training or patience for “traditional” selling, who have lived through the rejections and knock-backs to tell the tale! It details every aspect of the sales process, from planning to presentation to closing. As well as learning nuts and bolts of selling, you’ll find out how to: Develop the self-image to give you the edge in every sales situation Concentrate on the customer's emotional factors to ensure better sales results Identify your customer's most pressing concerns Position your product or service to fill those needs.
Author : ANJAN RAICHAUDHURI
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120341562
Total Pages : 240 pages
Book Rating : 4.1/5 (23 download)
Download or read book MANAGING NEW VENTURES written by ANJAN RAICHAUDHURI and published by PHI Learning Pvt. Ltd.. This book was released on 2010-08-17 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book not only introduces the fundamental concepts of entrepreneurship but also presents the critical issues that an entrepreneur needs to be familiar with for launching, nurturing, managing and harvesting new ventures. The book explains sequentially the life-cycle of a venture, and discusses topics such as opportunity identification, planning, start-up issues, managing growth and harvesting. Case studies are presented featuring real-life dilemmas faced by Indian entrepreneurs in the manufacturing and the service industries, to make the readers familiar with the eco-system confronting Indian entrepreneurs. The book is ideally suited for students who wish to venture into entrepreneurship as well as for professionals with interest in policy making, investing or consulting. Key Features : A list of learning objectives for each chapter and a set of questions at the end are given to assist students. Profiles of two leading entrepreneurs are given after each chapter to examine the relevance of the concepts discussed in the book. India-centred approach of this text makes it unique and interesting.
Author : Janmarie Oakley
Publisher : Christian Faith Publishing, Inc.
ISBN 13 : 163874078X
Total Pages : 160 pages
Book Rating : 4.6/5 (387 download)
Download or read book Dancing in the Clouds with the Rainbows written by Janmarie Oakley and published by Christian Faith Publishing, Inc.. This book was released on 2021-10-29 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: Jan Marie Oakley decided after retirement for nursing that she wanted to write a devotional book to inspire others. Dancing In the Clouds with the Rainbows is series of devotions to lead readers to fill their mind with the wonder of God's Word, the glory of His love and faithfulness, and to assist the reader to develop deeper authenticity in prayer. At the end of each devotional is a Cloud of Reflection to help the reader apply God's truth during the week. Living in the challenges of the twenty-first century, we all need inspiration and meditations to ground us and help us through whatever circumstances we are facing. Dancing in the Clouds with the Rainbows is about living an active and personal relationship with Jesus Christ.
Author :
Publisher : Pearson South Africa
ISBN 13 : 9781868911868
Total Pages : 300 pages
Book Rating : 4.9/5 (118 download)
Download or read book Tourism Management in Southern Africa written by and published by Pearson South Africa. This book was released on 2003 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : United States. Congress. House. Committee on Veterans' Affairs
Publisher :
ISBN 13 :
Total Pages : 374 pages
Book Rating : 4.:/5 (327 download)
Download or read book Department of Veterans Affairs Budget Request for Fiscal Year 2000 written by United States. Congress. House. Committee on Veterans' Affairs and published by . This book was released on 1999 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jinlin Zhao
Publisher : CRC Press
ISBN 13 : 135137656X
Total Pages : 319 pages
Book Rating : 4.3/5 (513 download)
Download or read book The Hospitality and Tourism Industry in China written by Jinlin Zhao and published by CRC Press. This book was released on 2018-06-27 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is an insightful look into the great changes in the hospitality and tourism industry in China in recent years. The steady growth of the GDP in China, the increasing middle-income population, lifestyle changes of the Chinese people, and fast infrastructure development (speed trains, airports, highways, and seaports, linking many mega cities, mid-level cities, and townships) have all had a significant effect on the Chinese hospitality industry, which is booming in China. With much more money in their pockets, the Chinese are spending more than 60% of their disposable income on food and travel. International food and hotel chains have responded by increasing their presence in China, and in turn, new domestic restaurant and hotel chains have sprung up to compete for the business. With chapters by scholars from various universities in China and the United States, these issues and more are covered in this new volume. Readers will gain a true understanding of the current development of Chinese hospitality and tourism industry.
Author : Gilad James, PhD
Publisher : Gilad James Mystery School
ISBN 13 : 1014062543
Total Pages : 114 pages
Book Rating : 4.0/5 (14 download)
Download or read book Introduction to Italy written by Gilad James, PhD and published by Gilad James Mystery School. This book was released on with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: Italy is a country located in southern Europe, bordered by the Mediterranean Sea. It is home to a population of approximately 60 million people and is known for its rich history, diverse culture, arts, and architecture. Italy has been inhabited since ancient times by various tribes, including the Etruscans, Greeks, and Romans. The Roman Empire, which was founded in Italy, played a significant role in shaping the country’s cultural legacy. During the Middle Ages, Italy was divided into city-states, which controlled different regions of the country. It was also the birthplace of the Renaissance, a period of cultural and intellectual revival that had a lasting impact on Europe. Today, Italy is a modern and vibrant country, famous for its contributions to the arts, cuisine, and fashion. The country attracts millions of visitors each year, drawn to its stunning landscapes, historic cities, picturesque villages, and world-famous landmarks. Some of the most famous landmarks in Italy include the Colosseum in Rome, the Leaning Tower of Pisa, and the canals of Venice. The country is also renowned for its culinary traditions, with Italian cuisine being among the most beloved and sought-after in the world. Overall, Italy is a country with a rich cultural heritage and a bright future, making it a fascinating destination for travelers and a vital player on the world stage.
Author : Roy C Wood
Publisher : SAGE
ISBN 13 : 144627540X
Total Pages : 203 pages
Book Rating : 4.4/5 (462 download)
Download or read book Key Concepts in Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2013-02-01 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.
Author : United States. Congress. House. Committee on Armed Services
Publisher :
ISBN 13 :
Total Pages : 694 pages
Book Rating : 4.0/5 (18 download)
Download or read book Hearings on Military Posture and H.R. 11500 (H.R. 12438), Department of Defense Authorization for Appropriations for Fiscal Year 1977, Before the Committee on Armed Services, House of Representatives, Ninety-fourth Congress, Second Session: Subcommittee on Seapower and Strategic and Critical Materials written by United States. Congress. House. Committee on Armed Services and published by . This book was released on 1976 with total page 694 pages. Available in PDF, EPUB and Kindle. Book excerpt:
![Download Hearings on military posture and H.R. 11500 [H.R. 12438], Department of Defense authorization for appropriations for fiscal year 1977 PDF Online Free](https://books.google.com/books/content/images/frontcover/h77e5Nve4sMC?fife=w200-h370)
Author : United States. Congress. House. Committee on Armed Services
Publisher :
ISBN 13 :
Total Pages : 744 pages
Book Rating : 4.F/5 ( download)
Download or read book Hearings on military posture and H.R. 11500 [H.R. 12438], Department of Defense authorization for appropriations for fiscal year 1977 written by United States. Congress. House. Committee on Armed Services and published by . This book was released on 1976 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Francis Buttle
Publisher : Taylor & Francis
ISBN 13 : 1317403495
Total Pages : 435 pages
Book Rating : 4.3/5 (174 download)
Download or read book Hospitality Marketing written by Francis Buttle and published by Taylor & Francis. This book was released on 2016-10-04 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introductory textbook shows you how to apply the principles of marketing within the hospitality industry. Written specifically for students taking marketing modules within a hospitality course, it contains examples and case studies that show how ideas and concepts can be successfully applied to a real-life work situation. It emphasizes topical issues such as sustainable marketing, corporate social responsibility and relationship marketing. It also describes the impact that the internet has had on both marketing and hospitality, using a variety of tools including a wide range of internet learning activities. This 3rd Edition has been updated to include: Coverage of hot topics such as use of technology and social media, power of the consumer and effect on decision making, innovations in product design and packaging, ethical marketing and sustainability marketing Updated online resources including: power point slides, test bank of questions, web links and additional case studies New and updated international case studies looking at a broad range of hospitality settings such as restaurants, cafes and hotels New discussion questions to consolidate student learning at the end of each chapter.
