Encuesta Sobre Satisfaccion De Usuarios Y Prestadores De Servicios

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Innovación en el ámbito del buen gobierno regulatorio: ciencias del comportamiento, transparencia y prevención de la corrupción

Author : Agustí Cerrillo i Martínez
Publisher : INAP
ISBN 13 : 8473515722
Total Pages : 151 pages
Book Rating : 4.4/5 (735 download)

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Book Synopsis Innovación en el ámbito del buen gobierno regulatorio: ciencias del comportamiento, transparencia y prevención de la corrupción by : Agustí Cerrillo i Martínez

Download or read book Innovación en el ámbito del buen gobierno regulatorio: ciencias del comportamiento, transparencia y prevención de la corrupción written by Agustí Cerrillo i Martínez and published by INAP. This book was released on 2017-06-01 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: Coordinadores: Juli Ponce Solé / Agustí Cerrillo i Martínez Autores: Irene Araguàs Galcerà / Oscar Capdeferro Villagrasa / Agustí Cerrillo i Martínez / María De Benedetto / Genny Lucidi / Tomás Ramón Fernández / Paula Ortí Ferrer / Juli Ponce Solé / Sofia Ranchordas / Marcos Vaquer Caballería. Tal y como hoy en día se pone de relieve de forma cada vez más creciente, el Derecho, y concretamente la regulación adecuada y de calidad, puede ser un elemento que permita e incentive la innovación en la sociedad o, por el contrario, la dificulte y la desincentive. La innovación es clave para la competitividad y el crecimiento económico de los países, tanto en los niveles micro como macro. Se trata de un complejo concepto, que puede referirse tanto a iniciativas sociales, a la denominada economía colaborativa o a nuevas tecnologías, para tomar nuevas ideas y traducirlas en resultados sociales o económicos que mejoren el bienestar de los consumidores Contenido: Reseña biográfica de los autores. Capítulo I. Introducción: innovación, buena regulación y prevención de la corrupción (Juli Ponce Solé y Agustí Cerrillo i Martínez). Capítulo II. El control judicial del poder discrecional y el derecho a una buena administración (Tomás-Ramón Fernández). Capítulo III. Regulation or Reputation? Innovation-Friendly Rules for the Sharing Economy (Sofia Ranchordas). Capítulo IV. La ciencia cognitiva en el sector de la regulación energética. El caso de la AEEGSI italiana (Genny Lucidi). Capítulo V. La comprensión y la prevención de la corrupción:un enfoque regulatorio* (María De Benedetto). Capítulo VI. Innovación para la calidad normativa al servicio del buen gobierno y la buena administración (Juli Ponce Solé). Capítulo VII. Una visión de la evaluación ex post de las normas jurídicas: el ejemplo de la Ley catalana 19/2014, de Transparencia, Acceso a la Información y Buen Gobierno (Agustí Cerrillo i Martínez). Capítulo VIII. Auge y problemas de la metarregulación: la iniciativa legislativa y la potestad reglamentaria en la Ley de Procedimiento Administrativo Común (Marcos Vaquer Caballería). Capítulo IX. Nuevas tendencias de futuro en la calidad regulatoria. La participación ciudadana en la elaboración de disposiciones generales ( Irene Araguàs Galcerà). Capítulo X. Reforma del procedimiento normativo e implantación de instrumentos para una buena regulación: el caso de Cataluña (Paula Ortí Ferrer). Capítulo XI. La lucha contra la corrupción mediante la modificación regulatoria de las medidas cautelares en la jurisdicción contencioso-administrativa (Oscar Capdeferro Villagrasa).

Benchmarking Water Services

Author : Enrique Cabrera Jr
Publisher : IWA Publishing
ISBN 13 : 1843391988
Total Pages : 185 pages
Book Rating : 4.8/5 (433 download)

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Book Synopsis Benchmarking Water Services by : Enrique Cabrera Jr

Download or read book Benchmarking Water Services written by Enrique Cabrera Jr and published by IWA Publishing. This book was released on 2011-03-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and adaptation of leading practices, has expanded globally during the past decade. Many ongoing projects worldwide aim to address different needs and objectives, in varying contexts, with outstanding results and impact. Benchmarking Water Services provides valuable information to everyone interested in benchmarking in the water industry. The text is aimed at utilities considering joining a benchmarking project, experienced practitioners in charge of organizing a benchmarking exercise, consultants, regulators and researchers. The document is presented with a clear practice oriented approach and can be used as a how-to-benchmark guide presented from different perspectives (participants, organizers, supervising bodies). Readers will gain practical insight on real life benchmarking practices and will benefit from the experiences gained in some of the leading benchmarking projects of the water industry (including the IWA-WSAA benchmarking efforts, the European Benchmarking Co-operation and the several benchmarking projects carried out in Austria and Central Europe). The manual also presents the new IWA Benchmarking Framework, which aims to harmonize the terms used to describe benchmarking and performance indicators practices in the water industry, guaranteeing a more fluent and efficient communication. This Manual of Best Practice is edited by the IWA Specialist Group on Benchmarking and Performance Assessment, and co-published by AWWA and IWA Publishing. Praise for Benchmarking Water Services: "The continual trend of conceptual to specifics throughout the book provides for an educational experience each time the book is either casually perused or carefully studied." "The authors (Cabrera, Haskins and Fritiz) diligently pursue the focus of improvement." "Benchmarking Water Services is an in depth and practical ‘must have’ guide for any utility currently engaged in or planning to develop a benchmarking process" - Gregory M. Baird (2012) Benchmarking: An International Journal 19:2. More information about the book can be found on the Water Wiki in an article written by the author: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/TheNewIWABenchmarkingFramework A Spanish language version of this book is available as a free eBook: http://www.iwawaterwiki.org/xwiki/bin/view/Articles/eBookTitlesfromIWAPublishingFreetoDownload-Volume2#HBenchmarkingParaServiciosdeAgua

Health Systems in an Era of Globalization

Author :
Publisher :
ISBN 13 :
Total Pages : 388 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Health Systems in an Era of Globalization by :

Download or read book Health Systems in an Era of Globalization written by and published by . This book was released on 1995 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Guide for the Perplexed

Author : Moses Maimonides
Publisher :
ISBN 13 :
Total Pages : 498 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis The Guide for the Perplexed by : Moses Maimonides

Download or read book The Guide for the Perplexed written by Moses Maimonides and published by . This book was released on 1910 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Decentralized Hospital Computer Program (DHCP).

Author :
Publisher :
ISBN 13 :
Total Pages : 6 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Decentralized Hospital Computer Program (DHCP). by :

Download or read book Decentralized Hospital Computer Program (DHCP). written by and published by . This book was released on 1988 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:

OECD Communications Outlook 2011

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9789264098374
Total Pages : 388 pages
Book Rating : 4.0/5 (983 download)

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Book Synopsis OECD Communications Outlook 2011 by : OECD

Download or read book OECD Communications Outlook 2011 written by OECD and published by OECD Publishing. This book was released on 2011-07-27 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: This eleventh biennial OECD Communications Outlook examines recent developments in the communications sector, which has emerged from the global financial crisis (GFC) with a resilience and underlying strength reflecting its critical role in today’s economies.

Health Financing Revisited

Author : Pablo Enrique Gottret
Publisher : World Bank Publications
ISBN 13 : 082136586X
Total Pages : 340 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Health Financing Revisited by : Pablo Enrique Gottret

Download or read book Health Financing Revisited written by Pablo Enrique Gottret and published by World Bank Publications. This book was released on 2006-01-01 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This overview of health financing tools, policies and trends--with a particular focus on challenges facing developing countries--provides the basis for effective policy-making. Analyzing the current global environment, the book discusses health financing goals in the context of both the underlying health, demographic, social, economic, political and demographic analytics as well as the institutional realities faced by developing countries, and assesses policy options in the context of global evidence, the international aid architecture, cross-sectoral interactions, and countries' macroeconomic frameworks and overall development plans.

The Global Burden of Disease

Author : Colin Mathers
Publisher : World Health Organization
ISBN 13 : 9241563710
Total Pages : 156 pages
Book Rating : 4.2/5 (415 download)

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Book Synopsis The Global Burden of Disease by : Colin Mathers

Download or read book The Global Burden of Disease written by Colin Mathers and published by World Health Organization. This book was released on 2008 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global burden of disease: 2004 update is a comprehensive assessment of the health of the world's population. It provides detailed global and regional estimates of premature mortality, disability and loss of health for 135 causes by age and sex, drawing on extensive WHO databases and on information provided by Member States.--Publisher description.

A Conservation Assessment of the Terrestrial Ecoregions of Latin America and the Caribbean

Author : Eric Dinerstein
Publisher : World Bank Publications
ISBN 13 :
Total Pages : 172 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis A Conservation Assessment of the Terrestrial Ecoregions of Latin America and the Caribbean by : Eric Dinerstein

Download or read book A Conservation Assessment of the Terrestrial Ecoregions of Latin America and the Caribbean written by Eric Dinerstein and published by World Bank Publications. This book was released on 1995 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Approach; Major ecosystem types, major habitat types, and ecoregions of LAC; Conservation status of terretrial ecoregions of LAC; Biological distinctiveness of territorial ecoregions of LAC at different biogeographic scales results; Integrating biological distinctiveness and conservation status; Conservation assessment of mangrove ecosystems.

Environmental Corrections

Author : Lacey Schaefer
Publisher : SAGE Publications
ISBN 13 : 1506323308
Total Pages : 278 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Environmental Corrections by : Lacey Schaefer

Download or read book Environmental Corrections written by Lacey Schaefer and published by SAGE Publications. This book was released on 2015-10-09 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new paradigm for supervising offenders in the community Environmental Corrections is an innovative guide filled with rich insights and strategies for probation and parole officers to effectively integrate offenders back into the community and reduce recidivism. Authors Lacey Schaefer, Francis T. Cullen, and John E. Eck move beyond traditional models for interventions and build directly on the applied focus of environmental criminology theories. Using this approach, the authors answer the question of what officers can do to decrease opportunities for an offender to commit a crime. Readers will learn how to recognize and assess specific criminal opportunities in an offender’s past and gain the tools and strategies they need to design an individualized supervision plan that channels offenders away from these criminogenic situations.

European Psychiatric/Mental Health Nursing in the 21st Century

Author : José Carlos Santos
Publisher : Springer
ISBN 13 : 3319317725
Total Pages : 581 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis European Psychiatric/Mental Health Nursing in the 21st Century by : José Carlos Santos

Download or read book European Psychiatric/Mental Health Nursing in the 21st Century written by José Carlos Santos and published by Springer. This book was released on 2018-02-01 with total page 581 pages. Available in PDF, EPUB and Kindle. Book excerpt: This groundbreaking first volume of the Series has a number of features that set it apart from other books on this subject: Firstly, it focuses on interpersonal, humanistic and ecological views and approaches to P/MH nursing. Secondly, it highlights patient/client-centered approaches and mental-health-service user involvement. Lastly, it is a genuinely European P/MH nursing textbook – the first of its kind – largely written by mental health scholars from Europe, although it also includes contributions from North America and Australia/New Zealand. Focusing on clinical/practical issues, theory and empirical findings, it adopts an evidence-based or evidence-informed approach. Each contribution presents the state-of-the-art of P/MH nursing in Europe so that it can be transferred to and implemented by P/MH nurses and the broader mental health care community around the globe. As such, it will be the first genuinely 21st century European Psychiatric Mental Health Nursing book.

OECD Communications Outlook 2013

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264194630
Total Pages : 320 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis OECD Communications Outlook 2013 by : OECD

Download or read book OECD Communications Outlook 2013 written by OECD and published by OECD Publishing. This book was released on 2013-07-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published every two years, the OECD Communications Outlook provides an extensive range of indicators for the development of different communications networks and compares performance indicators such as revenue, investment, employment and prices for service throughout the OECD area.

The Wetland Book

Author : C. Max Finlayson
Publisher : Springer
ISBN 13 : 9789400740006
Total Pages : 0 pages
Book Rating : 4.7/5 (4 download)

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Book Synopsis The Wetland Book by : C. Max Finlayson

Download or read book The Wetland Book written by C. Max Finlayson and published by Springer. This book was released on 2018-06-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wetland Book is a comprehensive resource aimed at supporting the trans- and multidisciplinary research and practice which is inherent to this field. Aware both that wetlands research is on the rise and that researchers and students are often working or learning across several disciplines, The Wetland Book is a readily accessible online and print reference which will be the first port of call on key concepts in wetlands science and management. This easy-to-follow reference will allow multidisciplinary teams and transdisciplinary individuals to look up terms, access further details, read overviews on key issues and navigate to key articles selected by experts.

Education at a Glance

Author :
Publisher :
ISBN 13 : 9789264156227
Total Pages : 415 pages
Book Rating : 4.1/5 (562 download)

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Book Synopsis Education at a Glance by :

Download or read book Education at a Glance written by and published by . This book was released on 1997-01-01 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: The OECD education indicators enable countries to see themselves in light of other countries performance. They reflect on both the human and financial resources invested in education and on the returns of these investments.

Cultural Tourism

Author : bob Mckercher
Publisher : Routledge
ISBN 13 : 1136615148
Total Pages : 274 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis Cultural Tourism by : bob Mckercher

Download or read book Cultural Tourism written by bob Mckercher and published by Routledge. This book was released on 2012-10-02 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examine cultural tourism issues from both sides of the industry! Unique in concept and content, Cultural Tourism: The Partnership Between Tourism and Cultural Heritage Management examines the relationship between the sectors that represent opposite sides of the cultural tourism coin. While tourism professionals assess cultural assets for their profit potential, cultural heritage professionals judge the same assets for their intrinsic value. Sustainable cultural tourism can only occur when the two sides form a true partnership based on understanding and appreciation of each other's merits. The authors--one, a tourism specialist, the other, a cultural heritage management expert--present a model for a working partnership with mutual benefits, integrating management theory and practice from both disciplines. Cultural Tourism is the first book to combine the different perspectives of tourism management and cultural heritage management. It examines the role of tangible (physical evidence of culture) and intangible (continuing cultural practices, knowledge, and living experiences) heritage, describes the differences between cultural tourism products and cultural heritage assets, and develops a number of conceptual models, including a classification system for cultural tourists, indicators of tourism potential at cultural and heritage assets, and assessment criteria for cultural and heritage assets with tourism potential. Cultural Tourism examines the five main constituent elements involved in cultural tourism: cultural and heritage assets in tourism sites such as the Royal Palace in Bangkok, the Cook Islands, and Alcatraz Prison in San Francisco. tourism--what it is, how it works, and what makes it a success five different types of cultural tourists consumption of products, value adding, and commodification integrating the first four elements to satisfy the tourist, meet the needs of the tourism industry, and conserve the intrinsic value of the asset Though tourism and cultural heritage management professionals have mutual interests in the management, conservation, and presentation of cultural and heritage assets, the two sectors operate on parallel planes, maintaining an uneasy partnership with surprisingly little dialogue. Cultural Tourism provides professionals and students in each field with a better understanding of their own roles in the partnership, bridging the gap via sound planning, management, and marketing to produce top-quality, long-lasting cultural tourism products. Now translated into simplified Chinese.

Participatory Action Research in Latin America

Author : Danilo Romeu Streck
Publisher : Rainer Hampp Verlag
ISBN 13 : 3879889597
Total Pages : 153 pages
Book Rating : 4.8/5 (798 download)

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Book Synopsis Participatory Action Research in Latin America by : Danilo Romeu Streck

Download or read book Participatory Action Research in Latin America written by Danilo Romeu Streck and published by Rainer Hampp Verlag. This book was released on 2005 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ECSCW 2003

Author : Kari Kuutti
Publisher : Springer Science & Business Media
ISBN 13 : 9401000689
Total Pages : 404 pages
Book Rating : 4.4/5 (1 download)

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Book Synopsis ECSCW 2003 by : Kari Kuutti

Download or read book ECSCW 2003 written by Kari Kuutti and published by Springer Science & Business Media. This book was released on 2011-06-27 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: th This volume gathers together the technical papers presented at the 8 European Conference on Computer Supported Cooperative Work (ECSCW), held in Helsinki Finland. ECSCW is an international forum for multidisciplinary research covering the technical, empirical, and theoretical aspects of collaboration and computer systems. The 20 papers presented here have been selected via a rigorous reviewing process from 110 submissions. Both the number of submissions and the quality of the selected papers are testimony to the diversity and energy of the CSCW community. We trust that you will find the papers interesting and that they will serve to stimulate further quality work within the community. The technical papers are complemented by a wider set of activities at ECSCW 2003, including tutorials, workshops, demonstrations, videos, posters and a doctoral colloquium. Together these provide rich opportunities for discussion, learning and exploration of the more recent and novel issues in the field. This conference could not have taken place without considerable enthusiasm, support and participation, not to mention the hard work of a number of people. In particular, we would like to thank the following: • The authors, representing over 17 countries and 97 institutions, who submitted a paper. So many submissions of such high quality are the basis of a good conference. • The members of the program committee who so diligently reviewed and discussed papers. Their collective decisions result in a good scientific program and their feedback to authors strengthens the work of the community.