The Employee Experience

Download The Employee Experience PDF Online Free

Author :
Publisher : Hillcrest Publishing Group
ISBN 13 : 1635051150
Total Pages : 381 pages
Book Rating : 4.6/5 (35 download)

DOWNLOAD NOW!


Book Synopsis The Employee Experience by : Jane McLeod

Download or read book The Employee Experience written by Jane McLeod and published by Hillcrest Publishing Group. This book was released on 2016-08-16 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'The Employee Experience: A Capstone Guide to Peak Performance'' is a book about people--celebrating people, appreciating people, letting them be heard, engaging them in meaningful ways, and leading them to greatness.

Complete Guide to Federal and State Garnishment, 2019 Edition (IL)

Download Complete Guide to Federal and State Garnishment, 2019 Edition (IL) PDF Online Free

Author :
Publisher : Wolters Kluwer
ISBN 13 : 1454899921
Total Pages : 1290 pages
Book Rating : 4.4/5 (548 download)

DOWNLOAD NOW!


Book Synopsis Complete Guide to Federal and State Garnishment, 2019 Edition (IL) by : Bryant

Download or read book Complete Guide to Federal and State Garnishment, 2019 Edition (IL) written by Bryant and published by Wolters Kluwer. This book was released on 2018-12-19 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2018 Edition, ISBN 9781454884255¿

Complete Guide to Human Resources and the Law, 2019 Edition

Download Complete Guide to Human Resources and the Law, 2019 Edition PDF Online Free

Author :
Publisher : Wolters Kluwer
ISBN 13 : 1454899948
Total Pages : 1830 pages
Book Rating : 4.4/5 (548 download)

DOWNLOAD NOW!


Book Synopsis Complete Guide to Human Resources and the Law, 2019 Edition by : Shilling

Download or read book Complete Guide to Human Resources and the Law, 2019 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2018-09-14 with total page 1830 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. The 2019 Edition provides new and expanded coverage of issues such as: The Supreme Court held in March 2016 that to prove damages in an Fair Labor Standards Act (FLSA) donning/doffing class action, an expert witness' testimony could be admitted Tyson Foods, Inc. v. Bouaphakeo, 136 S. Ct. 1036 (2016). Executive Order 13706, signed on Labor Day 2015, takes effect in 2017. It requires federal contractors to allow employees to accrue at least one hour of paid sick leave for every 30 hours they work, and unused sick leave can be carried over from year to year. Mid-2016 DOL regulations make millions more white-collar employees eligible for overtime pay, by greatly increasing the salary threshold for the white-collar exemption. Updates on the PATH Act (Protecting Americans From Tax Hikes; Pub. L. No. 114-113. The DOL published the "fiduciary rule" in final form in April 2016, with full compliance scheduled for January 1, 2018. The rule makes it clear that brokers who are paid to offer guidance on retirement accounts and Individual Retirement Arrangements (IRAs) are fiduciaries. In early 2016, the Equal Employment Opportunity Commission (EEOC) announced it would allow charging parties to request copies of the employer's position statement in response to the charge. The Supreme Court ruled that, in constructive discharge timing requirements run from the date the employee gives notice of his or her resignation--not the effective date of the resignation. Certiorari was granted to determine if the Federal Arbitration Act (FAA) preempts consideration of severing provisions for unconscionability. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454884309

Successful Employee Communications

Download Successful Employee Communications PDF Online Free

Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1398604577
Total Pages : 329 pages
Book Rating : 4.3/5 (986 download)

DOWNLOAD NOW!


Book Synopsis Successful Employee Communications by : Sue Dewhurst

Download or read book Successful Employee Communications written by Sue Dewhurst and published by Kogan Page Publishers. This book was released on 2022-04-03 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating effectively is crucial to improving employee engagement, organizational culture, and performance. Learn how to focus your time and resources to make the most positive difference to your organization and its people. Successful Employee Communications explores how to help organizations work with purpose, be better listeners and connect with employees who have higher expectations and new ways of working. Easy-to-follow frameworks and checklists will help you conduct an internal communication audit, develop and measure a communication plan, work with difficult news and behaviour change, and support leaders to be more effective communicators. Written by leading PR and internal communications experts and packed with new case studies and updated content, this second edition of Successful Employee Communications blends theory and practice, sharing insights and lessons from global organizations including AB InBev, Cambridge University, Reckitt and the Organisation for Economic Co-operation and Development (OECD). It is essential reading for anyone responsible for internal communication, employee engagement, organizational culture or employee experience in the new world of work.

The Improvement Guide

Download The Improvement Guide PDF Online Free

Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470549033
Total Pages : 514 pages
Book Rating : 4.4/5 (75 download)

DOWNLOAD NOW!


Book Synopsis The Improvement Guide by : Gerald J. Langley

Download or read book The Improvement Guide written by Gerald J. Langley and published by John Wiley & Sons. This book was released on 2009-06-03 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Employee's Survival Guide to Change

Download Employee's Survival Guide to Change PDF Online Free

Author :
Publisher : Prosci
ISBN 13 : 9781930885202
Total Pages : 102 pages
Book Rating : 4.8/5 (852 download)

DOWNLOAD NOW!


Book Synopsis Employee's Survival Guide to Change by : Jeffrey M. Hiatt

Download or read book Employee's Survival Guide to Change written by Jeffrey M. Hiatt and published by Prosci. This book was released on 2004-08-30 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are employees important? There are few tools on the market designed to help employees impacted by change. Ironically, nearly one-fourth of major change initiatives fail because employees are fearful of and resistant to change. Empowering employees in change The Employees Survival Guide to Change answers questions most employees are unwilling to ask and uncovers what it takes to survive and thrive in todays changing workplace. Employees will learn the ADKAR model and become effective change agents, instead of difficult change barrier.What will the Employees Survival Guide to Change do for you? * Avoid the loss of valued employees and minimize business disruption from the change * Answer the questions employees are afraid to ask * Describe the phases of the change and what employees can expect * Garner support from employees who would otherwise resist the change * Create an attitude of Can-do rather than Not my job

Complete Guide to Human Resources and the Law, 2020 Edition

Download Complete Guide to Human Resources and the Law, 2020 Edition PDF Online Free

Author :
Publisher : Wolters Kluwer
ISBN 13 : 1543811140
Total Pages : 1878 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis Complete Guide to Human Resources and the Law, 2020 Edition by : Shilling

Download or read book Complete Guide to Human Resources and the Law, 2020 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2019-08-23 with total page 1878 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454899945

The Complete Guide to Human Resources and the Law

Download The Complete Guide to Human Resources and the Law PDF Online Free

Author :
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543879799
Total Pages : 1936 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis The Complete Guide to Human Resources and the Law by : Dana Shilling

Download or read book The Complete Guide to Human Resources and the Law written by Dana Shilling and published by Wolters Kluwer Law & Business. This book was released on 2023 with total page 1936 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Complete Book of Perfect Phrases Book for Effective Managers

Download The Complete Book of Perfect Phrases Book for Effective Managers PDF Online Free

Author :
Publisher : McGraw-Hill Education
ISBN 13 : 9780071485654
Total Pages : 0 pages
Book Rating : 4.4/5 (856 download)

DOWNLOAD NOW!


Book Synopsis The Complete Book of Perfect Phrases Book for Effective Managers by : Linda Eve Diamond

Download or read book The Complete Book of Perfect Phrases Book for Effective Managers written by Linda Eve Diamond and published by McGraw-Hill Education. This book was released on 2008-09-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect Phrases for Managers is the ultimate reference for motivating, managing, and growing employees.

ERISA: A Comprehensive Guide, 6th Edition

Download ERISA: A Comprehensive Guide, 6th Edition PDF Online Free

Author :
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543823688
Total Pages : 1298 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis ERISA: A Comprehensive Guide, 6th Edition by : Ferenczy, Cohen

Download or read book ERISA: A Comprehensive Guide, 6th Edition written by Ferenczy, Cohen and published by Wolters Kluwer Law & Business. This book was released on 2020-12-02 with total page 1298 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Sixth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: The Setting Every Community Up for Retirement Enhancement (SECURE) Act of 2019 and the Coronavirus Aid, Relief, and Economic Security (CARES) Act of 2020 Discussion of improvements in the ability for plan sponsors to take advantage of electronic disclosure opportunities for participant notices and disclosures. Updates to fiduciary duties and best practices based on litigation outcomes Analysis of the rising role of arbitration in the resolution of disputes between plan sponsors and participants Discussion of COBRA notice requirements due to COVID-19, pursuant to CARES Act Discussion of the impact of COVID-19 on union contracts and multiemployer plans Impact of CARES Act on bankruptcy filings and procedures

ERISA: A Comprehensive Guide, 5th Edition

Download ERISA: A Comprehensive Guide, 5th Edition PDF Online Free

Author :
Publisher : Wolters Kluwer
ISBN 13 : 1543812546
Total Pages : 1310 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis ERISA: A Comprehensive Guide, 5th Edition by : Ferenczy, Cohen

Download or read book ERISA: A Comprehensive Guide, 5th Edition written by Ferenczy, Cohen and published by Wolters Kluwer. This book was released on 2019-12-10 with total page 1310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Fifth Edition of ERISA: A Comprehensive Guide provides a thorough and authoritative analysis of the principal statutory provisions of the Employee Retirement Income Security Act of 1974 (ERISA) and the corresponding provisions of the Internal Revenue Code (Code) dealing with employee benefits. It also discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA; the Code provisions relating to the requirements for tax-qualified retirement plans; and the subsequent legislation amending or supplementing ERISA and such Code provisions. Cited by the Supreme Court, ERISA: A Comprehensive Guide discusses and explains the multitude of regulations, rulings, and interpretations issued by the Department of the Treasury, the Internal Revenue Service, the Department of Labor, and the Pension Benefit Guaranty Corporation in explanation of ERISA and the subsequent legislation amending or supplementing ERISA. ERISA: A Comprehensive Guide has been updated to include: Description of the student loan program 2018 Private Letter Ruling and the resolution of this with the "anti-conditioning" rule. Analysis of the latest version of the EPCRS, which is available for tax-qualified retirement plans with certain compliance failures, as set forth in IRS Revenue Procedure 2019-19, including an update to the IRS user fees that apply to the various correction programs. Discussion of the new self-correction options for participant loan failures, certain non-amender failures, and beneficial retroactive amendments to increase participant's benefits. Description of IRS VCAP, its uses, limitations, and procedural requirements. Description of IRS Revenue Procedure 2015-32 for correction of delinquent Forms 5500-EZ. Analysis of the DOL's guidance on the definition of an "Employer" for ERISA purposes and subsequent Court rulings eviscerating that guidance. Discussion of health plans use of "cross-plan offsetting" as a way of adjusting for overpayments. Discussion of the new DOL regulations governing review and appeal procedures for disability claims. Complete revision of the mergers and acquisitions chapter, including best practice, common pitfalls, a sample merger agreement, merger checklist, and spin-off agreement. Update on 2018 and 2019 court cases that impact labor relations, as well as actions taken by the current administration that overturn prior policies and decisions. Discussion of the most recent actions impacting ACA and litigation surrounding those actions. Discussion of recent court cases regarding discrimination on the basis of gender and sexual orientation. Discussion of ongoing litigation regarding "conscience-based objections" to a provision in the ACA requiring employers to provide no-cost birth control coverage to employees. Description of changes in Fair Labor Standard Act interpretations regarding wages, determination of independent contractor status, and regular rate.

The Complete Idiot's Guide to Dealing with Difficult Employees

Download The Complete Idiot's Guide to Dealing with Difficult Employees PDF Online Free

Author :
Publisher : Penguin
ISBN 13 : 9780028633701
Total Pages : 374 pages
Book Rating : 4.6/5 (337 download)

DOWNLOAD NOW!


Book Synopsis The Complete Idiot's Guide to Dealing with Difficult Employees by : Robert Bacal

Download or read book The Complete Idiot's Guide to Dealing with Difficult Employees written by Robert Bacal and published by Penguin. This book was released on 2000 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides managers techniques such as intervention and arbitration to maintain a productive working environment despite problem employees, and discusses ways employees can effectively communicate with difficult bosses and co-workers.

Complete Guide to Human Resources and the Law, 2022 Edition (IL)

Download Complete Guide to Human Resources and the Law, 2022 Edition (IL) PDF Online Free

Author :
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543836216
Total Pages : 1860 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis Complete Guide to Human Resources and the Law, 2022 Edition (IL) by : Pro Rfza

Download or read book Complete Guide to Human Resources and the Law, 2022 Edition (IL) written by Pro Rfza and published by Wolters Kluwer Law & Business. This book was released on 2021-03 with total page 1860 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Human Resources and the Law, 2022 Edition

Complete Guide to Federal and State Garnishment, 2020 Edition (IL)

Download Complete Guide to Federal and State Garnishment, 2020 Edition (IL) PDF Online Free

Author :
Publisher : Wolters Kluwer
ISBN 13 : 1543811132
Total Pages : 1292 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis Complete Guide to Federal and State Garnishment, 2020 Edition (IL) by : Bryant

Download or read book Complete Guide to Federal and State Garnishment, 2020 Edition (IL) written by Bryant and published by Wolters Kluwer. This book was released on 2019-12-12 with total page 1292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2019 Edition, ISBN 9781454899921

The Complete Guide to Executive Compensation, Fourth Edition

Download The Complete Guide to Executive Compensation, Fourth Edition PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 1260463087
Total Pages : 1248 pages
Book Rating : 4.2/5 (64 download)

DOWNLOAD NOW!


Book Synopsis The Complete Guide to Executive Compensation, Fourth Edition by : Bruce R. Ellig

Download or read book The Complete Guide to Executive Compensation, Fourth Edition written by Bruce R. Ellig and published by McGraw Hill Professional. This book was released on 2021-12-28 with total page 1248 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive guide to executive compensation—fully updated and revised to reflect today’s business environment Executive pay is one of the most fluid, flexible, and important aspects of today’s corporate landscape, and an integral part of every company’s strategic business plan. The Complete Guide to Executive Compensation has long been considered the go-to guide to executive pay. Written by renowned compensation expert Bruce Ellig, the book is filled with winning strategies and techniques for structuring appropriate executive pay plans. This updated fourth edition addresses important changes that have occurred from 2013 to 2019 in designing and administering compensation packages. In detail, Ellig discusses executive pay elements, including salary, employee benefits, executive benefits, and long- and short term incentives. He also examines the role of the board of directors and its compensation committee, along with the influence of the major stakeholders (most notably the shareholder). The Complete Guide to Executive Compensation, Fourth Edition covers: New rulings and laws, such as the 2018 Tax Act and recent changes in proxy statements required by the SEC Changes in healthcare and pension requirements Executive pay elements and contributing factors The difference between current and deferred compensation, including statutory requirements Various performance measurements of the income statement, the balance sheet, and the cash flow statement that are used in incentive plan payouts The book also includes appendices of selected laws, Internal Revenue Code sections, IRS revenue rulings, SEC actions, accounting interpretations, U.S. Supreme Court decisions, selected books, history of CPI, DJIA, NASDAQ, S&P 500 Averages, and Social Security taxes, as well as a glossary with more than 2,000 definitions.The Complete Guide to Executive Compensation addresses a wide range of needs and readers. Consultants and in-house pay designers will find detailed examples (supplemented with over 400 charts and tables) to trigger their own creativity.Boards of directors and compensation committees will benefit from the definitions and descriptions of various pay plans and the conditions under which they would be appropriate. Executives will find valuable tools here to help them understand their own pay plans. This is an essential resource for consultants, legislators, in-house designers, approvers, shareholders, executives, and educators.Whether you’re an executive or a designer, approver, or administrator of executive pay plans, this welcome fourth edition of the classic guide thoroughly reframes the picture of executive compensation for the modern age.

ERISA

Download ERISA PDF Online Free

Author :
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543880525
Total Pages : 1264 pages
Book Rating : 4.5/5 (438 download)

DOWNLOAD NOW!


Book Synopsis ERISA by : Andrew L. Oringer

Download or read book ERISA written by Andrew L. Oringer and published by Wolters Kluwer Law & Business. This book was released on 2023 with total page 1264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Workplace Learning

Download Workplace Learning PDF Online Free

Author :
Publisher : Kogan Page Publishers
ISBN 13 : 0749482257
Total Pages : 249 pages
Book Rating : 4.7/5 (494 download)

DOWNLOAD NOW!


Book Synopsis Workplace Learning by : Nigel Paine

Download or read book Workplace Learning written by Nigel Paine and published by Kogan Page Publishers. This book was released on 2019-01-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: For a company to compete effectively in today's business environment, its employees need to be adaptive and agile so they can develop the required skills and knowledge. To achieve this, L&D professionals must create a culture of workplace learning that encourages employees to constantly develop. This means moving away from the traditional approach of simply offering a catalogue of courses to embedding learning in every part of the company. Workplace Learning is a practical guide to all aspects of developing a culture of continuous workplace learning, from how to introduce and implement this culture to how to develop it. Showing that learning is not finite and is instead something that all employees should be doing continuously throughout their careers, Workplace Learning covers how to identify key areas to focus the most effort on, measure success and determine next steps. It also outlines how to use technology to support workplace learning from MOOCs through to apps such as Knewton and Degreed. Packed with case studies from organizations who have effectively established outstanding workplace learning including Microsoft, PriceWaterhouseCoopers (PwC), HT2 and The Happy Company, this is essential reading for L&D professionals looking to make a real difference to the development of their staff and the future success of their organizations.