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Emotional Value
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Download or read book Emotional Value written by Janelle Barlow and published by Berrett-Koehler Publishers. This book was released on 2000-04-01 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.
Download or read book Emotional Value written by Janelle Barlow and published by Berrett-Koehler Publishers. This book was released on 2000-04 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: Combining strategic advice with wisdom found in books such as Daniel Goleman's "Working with Emotional Intelligence, " two international management consultants outline ways in which businesses can elevate levels of satisfaction.
Book Synopsis Fact and Value in Emotion by : Louis C. Charland
Download or read book Fact and Value in Emotion written by Louis C. Charland and published by John Benjamins Publishing. This book was released on 2008-03-06 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a large amount of scientific work on emotion in psychology, neuroscience, biology, physiology, and psychiatry, which assumes that it is possible to study emotions and other affective states, objectively. Emotion science of this sort is concerned primarily with 'facts' and not 'values', with 'description' not 'prescription'. The assumption behind this vision of emotion science is that it is possible to distinguish factual from evaluative aspects of affectivity and emotion, and study one without the other. But what really is the basis for distinguishing fact and value in emotion and affectivity? And can the distinction withstand careful scientific and philosophical scrutiny? The essays in this collection all suggest that the problems behind this vision of emotion science may be more complex than is commonly supposed.
Book Synopsis Emotion As Feeling Towards Value by : Jonathan Mitchell
Download or read book Emotion As Feeling Towards Value written by Jonathan Mitchell and published by Oxford University Press. This book was released on 2021-09-09 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much of what we take to be meaningful and significant in life is inextricably linked with our capacity to experience emotions. Here, Jonathan Mitchell considers emotional experiences as sui generis states to be given their own place within our mental economy, and proposes an original view of emotional experiences as feelings-towards-values.
Book Synopsis Emotional and social value of organizations by : Virginia Barba-Sánchez
Download or read book Emotional and social value of organizations written by Virginia Barba-Sánchez and published by Frontiers Media SA. This book was released on 2023-01-05 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Cost of Emotions in the Workplace by : Vali Hawkins Mitchell
Download or read book The Cost of Emotions in the Workplace written by Vali Hawkins Mitchell and published by Rothstein Publishing. This book was released on 2014-06-29 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Tornados in Your Workplace Can Be Just as Destructive as the Natural Kind! ¿You will find Dr. Vali¿s book to be both an excellent read and a great catalyst for generating new ideas about how these concepts could be incorporated in your mission statement. If you are open-minded about BCM, I suggest you read this book now and start applying its principles well before the next major incident impacts your organization.¿ ¿ Lyndon Bird FBCI, Technical Director, Business Continuity Institute
Download or read book Emotional written by Leonard Mlodinow and published by Pantheon. This book was released on 2022-01-11 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: We’ve all been told that thinking rationally is the key to success. But at the cutting edge of science, researchers are discovering that feeling is every bit as important as thinking. You make hundreds of decisions every day, from what to eat for breakfast to how you should invest, and not one of those decisions would be possible without emotion. It has long been said that thinking and feeling are separate and opposing forces in our behavior. But as Leonard Mlodinow, the best-selling author of Subliminal, tells us, extraordinary advances in psychology and neuroscience have proven that emotions are as critical to our well-being as thinking. How can you connect better with others? How can you make sense of your frustration, fear, and anxiety? What can you do to live a happier life? The answers lie in understanding your emotions. Journeying from the labs of pioneering scientists to real-world scenarios that have flirted with disaster, Mlodinow shows us how our emotions can help, why they sometimes hurt, and what we can learn in both instances. Using deep insights into our evolution and biology, Mlodinow gives us the tools to understand our emotions better and to maximize their benefits. Told with his characteristic clarity and fascinating stories, Emotional explores the new science of feelings and offers us an essential guide to making the most of one of nature’s greatest gifts.
Download or read book Emotional Agility written by Susan David and published by Penguin. This book was released on 2016-09-06 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 Wall Street Journal Best Seller USA Today Best Seller Amazon Best Book of the Year TED Talk sensation - over 3 million views! The counterintuitive approach to achieving your true potential, heralded by the Harvard Business Review as a groundbreaking idea of the year. The path to personal and professional fulfillment is rarely straight. Ask anyone who has achieved his or her biggest goals or whose relationships thrive and you’ll hear stories of many unexpected detours along the way. What separates those who master these challenges and those who get derailed? The answer is agility—emotional agility. Emotional agility is a revolutionary, science-based approach that allows us to navigate life’s twists and turns with self-acceptance, clear-sightedness, and an open mind. Renowned psychologist Susan David developed this concept after studying emotions, happiness, and achievement for more than twenty years. She found that no matter how intelligent or creative people are, or what type of personality they have, it is how they navigate their inner world—their thoughts, feelings, and self-talk—that ultimately determines how successful they will become. The way we respond to these internal experiences drives our actions, careers, relationships, happiness, health—everything that matters in our lives. As humans, we are all prone to common hooks—things like self-doubt, shame, sadness, fear, or anger—that can too easily steer us in the wrong direction. Emotionally agile people are not immune to stresses and setbacks. The key difference is that they know how to adapt, aligning their actions with their values and making small but powerful changes that lead to a lifetime of growth. Emotional agility is not about ignoring difficult emotions and thoughts; it’s about holding them loosely, facing them courageously and compassionately, and then moving past them to bring the best of yourself forward. Drawing on her deep research, decades of international consulting, and her own experience overcoming adversity after losing her father at a young age, David shows how anyone can thrive in an uncertain world by becoming more emotionally agile. To guide us, she shares four key concepts that allow us to acknowledge uncomfortable experiences while simultaneously detaching from them, thereby allowing us to embrace our core values and adjust our actions so they can move us where we truly want to go. Written with authority, wit, and empathy, Emotional Agility serves as a road map for real behavioral change—a new way of acting that will help you reach your full potential, whoever you are and whatever you face.
Book Synopsis Emotional Reason by : Bennett W. Helm
Download or read book Emotional Reason written by Bennett W. Helm and published by Cambridge University Press. This book was released on 2007-08-16 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can we motivate ourselves to do what we think we ought? How can we deliberate about personal values and priorities? Bennett Helm rejects the standard philosophical answers to these questions, which presuppose a sharp distinction between cognition and impulse, and develops a detailed alternative theory both of emotions, desires, and evaluative judgments and of their rational interconnections. The result is an innovative theory of practical rationality and how we can control not only what we do but also what we value and who we are as persons.
Book Synopsis The Importance of Suffering by : James Davies
Download or read book The Importance of Suffering written by James Davies and published by Routledge. This book was released on 2012-03-12 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book James Davies considers emotional suffering as part and parcel of what it means to live and develop as a human being, rather than as a mental health problem requiring only psychiatric, antidepressant or cognitive treatment. This book therefore offers a new perspective on emotional discontent and discusses how we can engage with it clinically, personally and socially to uncover its productive value. The Importance of Suffering explores a relational theory of understanding emotional suffering suggesting that suffering, does not spring from one dimension of our lives, but is often the outcome of how we relate to the world internally – in terms of our personal biology, habits and values, and externally – in terms of our society, culture and the world around us. Davies suggests that suffering is a healthy call-to-change and shouldn't be chemically anesthetised or avoided. The book challenges conventional thinking by arguing that if we understand and manage suffering more holistically, it can facilitate individual and social transformation in powerful and surprising ways. The Importance of Suffering offers new ways to think about, and therefore understand suffering. It will appeal to anyone who works with suffering in a professional context including professionals, trainees and academics in the fields of counselling, psychotherapy, psychoanalysis, psychiatry and clinical psychology.
Book Synopsis Emotions and Values in Equity Crowdfunding Investment Choices 1 by : Christian Goglin
Download or read book Emotions and Values in Equity Crowdfunding Investment Choices 1 written by Christian Goglin and published by John Wiley & Sons. This book was released on 2020-12-09 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Equity crowdfunding is a new way for seed stage start-ups to generate initial capital and, as such, raises questions around the choices made by investors within this area. Understanding it is important for investor protection, as investors are generally unaware of the factors that can influence their decisions. However, investing in equity crowdfunding places the investor in a unique decision-making framework, in which resources such as images, videos and storytelling are all mobilized by entrepreneurs and platforms as tools of persuasion. This context thus seems to favor more holistic and emotional decision-making, rather than a process that is rational and analytical. This first volume centers on the emotional and axiological determinants of choice. A transdisciplinary theoretical analysis is carried out, combining different fields within the social sciences, primarily finance, marketing and psychology. This state of the art leads to the emergence of an original theoretical framework for understanding investment choices in equity crowdfunding.
Book Synopsis Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior by : Soares, Ana Maria
Download or read book Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior written by Soares, Ana Maria and published by IGI Global. This book was released on 2020-02-21 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: Unprecedented changes in consumer shopping habits pose major challenges for retailers who need to consider the multidimensional nature of shopping in order to design and provide engaging consumer experiences. The intersection between in-store and online shopping is also fundamental to meet the fast-changing consumer behavior. Comprehending how environmental and sensory dimensions, leisure, entertainment, and social interactions influence shopper emotions may enhance the shopping experience. Emotional, Sensory, and Social Dimensions of Consumer Buying Behavior is an essential reference source that discusses methods for enhancing the shopping experience in an era of competition among shopping offline- and online-destinations, as well as predicting emerging changes in consumer behavior and shopping destinations and new technologies in retailing. Featuring research on topics such as consumer dynamics, experimental marketing, and retail technology, this book is ideally designed for retail managers, designers, advertisers, marketers, customer service representatives, merchandisers, industry professionals, academicians, researchers, students, and practitioners.
Download or read book Emotional Design written by Don Norman and published by Basic Books. This book was released on 2007-03-20 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why attractive things work better and other crucial insights into human-centered design Emotions are inseparable from how we humans think, choose, and act. In Emotional Design, cognitive scientist Don Norman shows how the principles of human psychology apply to the invention and design of new technologies and products. In The Design of Everyday Things, Norman made the definitive case for human-centered design, showing that good design demanded that the user's must take precedence over a designer's aesthetic if anything, from light switches to airplanes, was going to work as the user needed. In this book, he takes his thinking several steps farther, showing that successful design must incorporate not just what users need, but must address our minds by attending to our visceral reactions, to our behavioral choices, and to the stories we want the things in our lives to tell others about ourselves. Good human-centered design isn't just about making effective tools that are straightforward to use; it's about making affective tools that mesh well with our emotions and help us express our identities and support our social lives. From roller coasters to robots, sports cars to smart phones, attractive things work better. Whether designer or consumer, user or inventor, this book is the definitive guide to making Norman's insights work for you.
Book Synopsis The neurobiology of emotion-cognition interactions by : Hadas Okon-Singer
Download or read book The neurobiology of emotion-cognition interactions written by Hadas Okon-Singer and published by Frontiers Media SA. This book was released on 2015-06-12 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is increasing interest in understanding the interplay of emotional and cognitive processes. The objective of the Research Topic was to provide an interdisciplinary survey of cutting-edge neuroscientific research on the interaction and integration of emotion and cognition in the brain. The following original empirical reports, commentaries and theoretical reviews provide a comprehensive survey on recent advances in understanding how emotional and cognitive processes interact, how they are integrated in the brain, and what their implications for understanding the mind and its disorders are. These works encompasses a broad spectrum of populations and showcases a wide variety of paradigms, measures, analytic strategies, and conceptual approaches. The aim of the Topic was to begin to address several key questions about the interplay of cognitive and emotional processes in the brain, including: what is the impact of emotional states, anxiety and stress on various cognitive functions? How are emotion and cognition integrated in the brain? Do individual differences in affective dimensions of temperament and personality alter cognitive performance, and how is this realized in the brain? Are there individual differences that increase vulnerability to the impact of affect on cognition—who is vulnerable, and who resilient? How plastic is the interplay of cognition and emotion? Taken together, these works demonstrate that emotion and cognition are deeply interwoven in the fabric of the brain, suggesting that widely held beliefs about the key constituents of ‘the emotional brain’ and ‘the cognitive brain’ are fundamentally flawed. Developing a deeper understanding of the emotional-cognitive brain is important, not just for understanding the mind but also for elucidating the root causes of its many debilitating disorders.
Book Synopsis Emotional Honesty & Self-Acceptance by : Ronald R. Brill
Download or read book Emotional Honesty & Self-Acceptance written by Ronald R. Brill and published by Xlibris Corporation. This book was released on 2000-08-01 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is no excuse for not teaching preventive, healthy coping strategies to prepare kids for their teenage years. -- Ronald R. Brill In his innovative book, Emotional Honesty & Self-Acceptance, Ronald Brill, a former university professor and health educator, argues that youth can learn how to self-manage upsetting and stressful experiences. This work explains the relationship between recognizing and dealing with emotional pain, which is essential to avoid harmful behavior toward ones self and others. Since the book was published in 2000 he continues to research and develop training programs for educators, including advising schools and student services professionals so they can more effectively help students learn and practice brain-based coping skills to reduce thigh risk emotional stress. This book contains guiding principles used in classroom programs he introduced to over 700 4th to 6th grade elementary students from 2002 to 2008. His virtual classroom website, www.copingskills4kids.net, helps schools, parents and counselors guide children in the use of healthy and safe coping skills. The book and website are designed to enable recovery from everyday emotional pain caused by loss, rejection, betrayal and humiliation. He refers to these as universal, core Emotionally Wounding Experiences. Like physical wounds, emotional ones can also be infected if left unattended or ignored. His classroom programs prove that by age of nine, students can learn these lessons to begin preparing for the turbulent teenage years. Violence prevention is an important benefit of developing emotional resilience and self-acceptance. The authors commitment to brain-based coping skills learning is now shared by tens of thousands of individuals and institutions around the world seeking new ways to help youth avoid harming others for the emotionally wounds they may otherwise have not learned to heal. The 300-page book uses analysis of school shooting incidents to advocate new strategies schools and parents can use to boost kids coping confidence needed to more easily get over inevitable emotionally painful and stressful experiences. It is written for mature teenagers and adults. This powerful tool provides evidence to those advocating coping skills education programs at home and school. This approach with todays youth can make them more responsible and self-accepting persons. It also helps them develop new capabilities to deal with the emotional challenges and changes during adolescence. Some Introductory Chapter Titles: What We Dont Know About Hurt Feelings Can Kill Us! Seven Important Qualities of Feelings The American Way of Denying Hurt Feelings Our Vulnerable Sense of Self The Danger of Hiding Hurt Feelings Four Core Emotionally Wounding Experiences
Book Synopsis Contextual and Crosslinguistic Facets of Emotion Concepts by : Liane Ströbel
Download or read book Contextual and Crosslinguistic Facets of Emotion Concepts written by Liane Ströbel and published by Akademische Verlagsgemeinschaft München. This book was released on 2023-07-12 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotions permeate every aspect of our lives and not only provide us with invaluable information about our environment and the people in it, but also influence our perception of situations and events. Interestingly, this domain, so ubiquitous in our everyday lives, largely resists attempts at scientific definition. One reason for this could be that emotions rarely occur in isolation but are usually combined or embedded in other states of mind. Moreover, the experience of emotions may be influenced not only by culture but also by individual language. Analysis is further complicated by the fact that emotions are abstract and require complex linguistic coding to make an invisible emotional state of the speaker at least rudimentarily visible to the listener. For this reason, the present volume aims to investigate the perception, encoding, reception, and influence potential of emotions in context and across languages using different corpora. The following questions are central: To what extent do emotions influence our perception of events and facts? and To what extent can emotion concepts be defined language-specifically, but also universally, on the basis of our perception? Therefore, the eight contributions analyze emotions in different contexts and from different starting points to uncover the cognitive mechanisms underlying the perception and influence of emotion concepts. The first four papers focus primarily on emotional and sensory experiences and interactions that are set in motion when we are confronted with emotions, while the following four focus on the different facets of emotion across languages to show which emotion concepts are language-specific or universal, and thus contribute to a better understanding of this complex field.
Book Synopsis Education Management and Management Science by : Dawei Zheng
Download or read book Education Management and Management Science written by Dawei Zheng and published by CRC Press. This book was released on 2015-07-28 with total page 710 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proceedings volume contains selected papers presented at the 2014 International Conference on Education Management and Management Science (ICEMMS 2014), held August 7-8, 2014, in Tianjin, China. The objective of ICEMMS2014 is to provide a platform for researchers, engineers, academicians as well as industrial professionals from all over the wo
