Emergency Room Waiting Times and Triage Classification and Client Satisfaction with Perceived Nursing Care

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Publisher :
ISBN 13 :
Total Pages : 214 pages
Book Rating : 4.:/5 (34 download)

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Book Synopsis Emergency Room Waiting Times and Triage Classification and Client Satisfaction with Perceived Nursing Care by : Lynn Bennett Randall

Download or read book Emergency Room Waiting Times and Triage Classification and Client Satisfaction with Perceived Nursing Care written by Lynn Bennett Randall and published by . This book was released on 1995 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reducing Emergency Department Wait Times to Improve Patient Satisfaction and Patient Outcomes

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

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Book Synopsis Reducing Emergency Department Wait Times to Improve Patient Satisfaction and Patient Outcomes by : Wendy Foss

Download or read book Reducing Emergency Department Wait Times to Improve Patient Satisfaction and Patient Outcomes written by Wendy Foss and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency Departments across the world are set up to care for those patients who have emergent illnesses or injuries that need to be cared for promptly. Sometimes with an overflow of people, patients do not always get the care they need in a timely manner. This can cause a decrease in positive patient satisfaction as well as patient outcomes. This is typically because there is an overcrowding of people and some that don09́t necessarily have emergent situations. Many people do not have any other resources for routine health care so they seek help in the Emergency Department. While the Emergency Department is willing to provide care to these types of patients it can create longer waits for those waiting for critical care. A solution for this problem is to create a system in which the patients with less life threatening problems are seen in a 0−́fast track0+́ area and treated by a Nurse Practitioner. This would require the same triage process, however the lower acuity patients would be taken back to another area and would be seen, treated, and discharged by the Nurse Practitioner. This would allow the rooms in the main Emergency Department to be filled with those patients with more serious conditions. The patients with higher acuities would be taken back to the Emergency Department rooms and be seen, treated and discharged by the Emergency Physicians. An evidence based study revealed that the use of a NP in the ED setting who was directly involved in the care reduced the wait time, length of patient stay, and number of patients who left without being seen significantly (Ducharme, Alder, Pelletier, Murray and Tepper, 2009). With the addition of the Nurse Practitioner in the Emergency Department it will not only reduce the wait times of the patients, but it will also increase positive patient satisfaction and outcomes.

The Effectivemess of Placing a Mid-level Provider in Triage as an Intervention to Improve Patient Flow in the Emergency Department

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Publisher :
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.:/5 (565 download)

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Book Synopsis The Effectivemess of Placing a Mid-level Provider in Triage as an Intervention to Improve Patient Flow in the Emergency Department by : Penney A. Burlingame

Download or read book The Effectivemess of Placing a Mid-level Provider in Triage as an Intervention to Improve Patient Flow in the Emergency Department written by Penney A. Burlingame and published by . This book was released on 2009 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Relationship Between Emergency Department Wait Times and Inpatient Satisfaction

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Publisher :
ISBN 13 :
Total Pages : 83 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis The Relationship Between Emergency Department Wait Times and Inpatient Satisfaction by : Polly Jean Davenport

Download or read book The Relationship Between Emergency Department Wait Times and Inpatient Satisfaction written by Polly Jean Davenport and published by . This book was released on 2014 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study examined patient perceptions of emergency department wait times and inpatient experiences. In many organizations across the country, the emergency department is now the "front door" to the hospital; therefore, understanding the impact of the ED experience on the inpatient experience is a critical aspect for leaders managing these complex settings in our hospitals today. The Expectancy-Disconfirmation theory was utilized as a framework to examine six hypotheses regarding patient experiences in the emergency department as well as the inpatient unit in relation to the following: (1) patient actual emergency department wait times, (2) patient perceived ratings of ED wait times, (3) whether a positive emergency department experience influenced the inpatient experience, and (4) patient lengths of stay when admitted as inpatients. Data were utilized from actual patient responses from mailed inpatient surveys based on "very good" responses regarding patient inpatient experiences, emergency department experiences, and patient perceptions of emergency department wait times. Actual ED wait times were calculated from electronic medical records. Patient total lengths of stay were calculated from the time patients entered the ED until discharged from the inpatient unit. Results showed statistically significant relationships between a very good ED experience and a very good inpatient experience. Perceived wait times in the ED, more so than actual ED wait times served as a predictor of a very good ED rating as well as a very good rating of the inpatient experience. As theorized, length of hospitalization was not a statistically significant predictor of influence on a very good rating of the inpatient experience for patients having a length of stay of less than four days. Length of stay had no influence on a very good rating in this sample. As health care reimbursement continues to be tied to patient satisfaction, this quantitative study can serve as basis for leaders to improve processes in the ED to address patient perceptions of wait times as well as processes that influence actual emergency department wait times.

Compassionomics

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Publisher :
ISBN 13 : 9781622181063
Total Pages : 0 pages
Book Rating : 4.1/5 (81 download)

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Book Synopsis Compassionomics by : Anthony Mazzarelli

Download or read book Compassionomics written by Anthony Mazzarelli and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference, physician scientists Stephen Trzeciak and Anthony Mazzarelli uncover the eye-opening data that compassion could be a wonder drug for the 21st century. Now, for the first time ever, a rigorous review of the science - coupled with captivating stories from the front lines of medicine - demonstrates that human connection in health care matters in astonishing ways. Never before has all the evidence been synthesized together in one place."--Amazon.

The Relationship Between Patient Satisfaction with Nursing Care in an Emergency Department and Patient Waiting and Treatment Times

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Publisher :
ISBN 13 :
Total Pages : 176 pages
Book Rating : 4.:/5 (351 download)

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Book Synopsis The Relationship Between Patient Satisfaction with Nursing Care in an Emergency Department and Patient Waiting and Treatment Times by : John Folstad

Download or read book The Relationship Between Patient Satisfaction with Nursing Care in an Emergency Department and Patient Waiting and Treatment Times written by John Folstad and published by . This book was released on 1996 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Significance of Emergency Room Overcrowding and Wait Times

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (135 download)

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Book Synopsis Significance of Emergency Room Overcrowding and Wait Times by : Christina D. Andrews

Download or read book Significance of Emergency Room Overcrowding and Wait Times written by Christina D. Andrews and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to research based studies Emergency Room overcrowding is leading to increased patient wait times, increased mortality and morbidity rates causing overall decreased patient satisfaction and poor patient outcomes. Research has shown that the longer a patient waits to be evaluated in the emergency room for a life threatening compliant, the greater their risk for a poor outcome. Delaying care for an acute cardiac or septic patient has proved to be fatal due to emergency department overcrowding. Decreasing the wait time by providing additional rooms, additional staff, screening non life- threatening complaints and decreasing un-necessary work for the healthcare team will provide patients with faster diagnosis and treatment. Implementing a change in bed management will improve process and flow of newly arriving patients. By providing screening tools to stakeholders and patients an evaluation for process improvement will be on-going and provide data to decrease wait times and the number of people that leave without being seen. Increased patient wait times is also due to the large amount of the population using the emergency room for non-urgent or life threatening complaints. The proposed plan will allow providers to medically screen patients for these types of complaints and refer them to their primary care providers and urgent care facilities. Incorporating these changes will decompress wait times in the emergency department, leading to better patient outcomes and decrease the rate of patients that leave without being seen.

Fast Facts for the Triage Nurse, Second Edition

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Publisher : Springer Publishing Company
ISBN 13 : 0826148514
Total Pages : 339 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Fast Facts for the Triage Nurse, Second Edition by : Lynn Sayre Visser, MSN, RN, PHN, CEN, CPEN, FAEN

Download or read book Fast Facts for the Triage Nurse, Second Edition written by Lynn Sayre Visser, MSN, RN, PHN, CEN, CPEN, FAEN and published by Springer Publishing Company. This book was released on 2018-12-17 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency Nurses Association Media Award Media Award: Fast Facts for the Triage Nurse: An Orientation and Care Guide, 2nd Edition – Lynn Sayre Visser, MSN, RN, PHN, CEN, CPEN and Anna Montejano, DNP, RN, PHN, CEN, of California https://www.ena.org/press-room/2019/06/13/former-ena-president-receives-emergency-nurses-association-s-most-prestigious-award 1st Edition Winner of the AJN Book of the Year Award for Emergency/Critical Care Nursing This authoritative orientation guide for new and seasoned nurses, preceptors, educators, management teams, urgent care staff, pre-hospital personnel, and anyone working in the triage arena presents essential information to access quickly and repeatedly. Patients rarely present to triage with a diagnosis, but rather convey a multitude of complaints, signs, and symptoms. It is the job of the triage nurse to identify serious “red flag” presentations hidden among all this information while delivering individualized care and juggling wait times in often overcrowded emergency departments. Fast Facts for the Triage Nurse, Second Edition, retains its key focus on numerous aspects of triage for emergency department and urgent care settings, from orientation, to front-end processes, to clinical practice and nursing essentials. With real-life examples, the chapters detail a multitude of clinical presentations and include procedures and protocols that the triage nurse implements in daily practice. This newly revised and updated edition covers how to build confidence in the triage role, accurately assess patient presentations, reduce personnel and hospital liability, increase patient and staff satisfaction, and, ultimately, deliver quality patient care that supports best outcomes. 5 New Chapters in the Second Edition: Active Shooter/Active Violence Emergency Management for When Disaster Strikes Triage Competency Pain Management Endocrine Emergencies Key Features: Covers essential clinical information in an easy-to-read format Focuses on processes, patient and staff safety, legalities, documentation, and critical thinking at triage Addresses specific patient populations including pediatric, older adult, human trafficking, military personnel, and more Offers guidance from seasoned emergency department nurses and triage educators

Patient's Perceived Satisfaction with Nursing Care Rendered in an Emergency Department

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Publisher :
ISBN 13 :
Total Pages : 158 pages
Book Rating : 4.:/5 (255 download)

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Book Synopsis Patient's Perceived Satisfaction with Nursing Care Rendered in an Emergency Department by : Susan E. Slonkosky-Miller

Download or read book Patient's Perceived Satisfaction with Nursing Care Rendered in an Emergency Department written by Susan E. Slonkosky-Miller and published by . This book was released on 1988 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Relationship Between Location of Triage, Perceived Waiting Time, Actual Waiting Time, and Patient Satisfaction in an Urban Emergency Department

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Publisher :
ISBN 13 :
Total Pages : 106 pages
Book Rating : 4.:/5 (133 download)

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Book Synopsis Relationship Between Location of Triage, Perceived Waiting Time, Actual Waiting Time, and Patient Satisfaction in an Urban Emergency Department by : Catherine M. Suttle

Download or read book Relationship Between Location of Triage, Perceived Waiting Time, Actual Waiting Time, and Patient Satisfaction in an Urban Emergency Department written by Catherine M. Suttle and published by . This book was released on 1999 with total page 106 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategies to Enhance Patient-centred Triage in an Emergency Department in Botswana

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Publisher :
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.:/5 (18 download)

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Book Synopsis Strategies to Enhance Patient-centred Triage in an Emergency Department in Botswana by : Moitshepi Phiri

Download or read book Strategies to Enhance Patient-centred Triage in an Emergency Department in Botswana written by Moitshepi Phiri and published by . This book was released on 2018 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Triage allows for patients with life-threatening conditions to be identified and managed first, increasing the waiting times of patients presenting with non-critical conditions. The latter then perceive triage as negative. Even though triage is meant to save lives and improve patient satisfaction, frustrated and dissatisfied patients remain a concern in the selected emergency department of a referral hospital in Botswana. The aim of the study was to explore strategies to enhance patient-centred triage in an emergency department in Botswana. A qualitative descriptive phenomenographic study was done. Data were collected through semi-structured face-to-face interviews with 10 participants (patients) who were triaged in the emergency department. Data was analysed by the healthcare professionals involved in triage. Three categories of description namely environment, nursing staff and waiting times were identified. Based on the findings the healthcare professionals collaboratively planned strategies and outcome spaces to move towards patient-centred triage. Patients were given an opportunity to voice their experiences in triage. Sharing the data obtained from patients with healthcare professionals during the data analysis process was regarded as vital, as it would raise awareness of the way in which patients experienced triage. Being included in the data analysis process, the healthcare professionals understood of the way in which patients’ experience triage and therefore were able to collaboratively plan strategies to move towards patient-centred triage and improve patients’ satisfaction.

Emergency Department Leadership and Management

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Publisher : Cambridge University Press
ISBN 13 : 1107007399
Total Pages : 375 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Emergency Department Leadership and Management by : Stephanie Kayden

Download or read book Emergency Department Leadership and Management written by Stephanie Kayden and published by Cambridge University Press. This book was released on 2015 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for a global audience, by an international team, the book provides practical, case-based emergency department leadership skills.

Crossing the Quality Chasm

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Publisher : National Academies Press
ISBN 13 : 0309132967
Total Pages : 359 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-07-19 with total page 359 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Understanding Emergency Department Wait Times

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Publisher : Canadian Institute for Health Information
ISBN 13 :
Total Pages : 62 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Understanding Emergency Department Wait Times by : Canadian Institute for Health Information

Download or read book Understanding Emergency Department Wait Times written by Canadian Institute for Health Information and published by Canadian Institute for Health Information. This book was released on 2007 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report explores the number and types of patients accessing Emergency Departments and how long they are waiting for care. The data source for the analyses presented here is CIHI's Discharge Abstract Database (DAD), which comprises demographic, administrative and clinical data for hospital discharges and day surgeries in Canada.

Patient Satisfaction as Related to Selected Nursing Care Activities in the Emergency Room

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Publisher :
ISBN 13 :
Total Pages : 166 pages
Book Rating : 4.:/5 (962 download)

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Book Synopsis Patient Satisfaction as Related to Selected Nursing Care Activities in the Emergency Room by : Susan Christine Overland

Download or read book Patient Satisfaction as Related to Selected Nursing Care Activities in the Emergency Room written by Susan Christine Overland and published by . This book was released on 1983 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Professional Research Project

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Publisher :
ISBN 13 :
Total Pages : 96 pages
Book Rating : 4.:/5 (844 download)

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Book Synopsis Professional Research Project by : Aaron Gerbutavicius

Download or read book Professional Research Project written by Aaron Gerbutavicius and published by . This book was released on 2012 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Patient Satisfaction in the Emergency Department

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Publisher :
ISBN 13 :
Total Pages : 100 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Patient Satisfaction in the Emergency Department by :

Download or read book Patient Satisfaction in the Emergency Department written by and published by . This book was released on 2005 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: