Effective Crisis Leadership in Healthcare

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Publisher :
ISBN 13 : 9780984831173
Total Pages : 180 pages
Book Rating : 4.8/5 (311 download)

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Book Synopsis Effective Crisis Leadership in Healthcare by : Aimee Greeter

Download or read book Effective Crisis Leadership in Healthcare written by Aimee Greeter and published by . This book was released on 2021-09-30 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: COVID-19 thrust the world into a state of crisis for which no one was adequately prepared, and the fact is that no industry was so hard-hit as healthcare. Although some providers were more equipped than others, without warning all physicians' offices and hospitals were obligated to stay up and running through the deadly pandemic while delivering life-saving care and preventing wide-spread infection. Effective Crisis Leadership in Healthcare conveys hard-learned tactics, strategies, and advice to enable healthcare leaders to increase their confidence and mental preparedness prior to the next big catastrophe. This book addresses industry-wide problems revealed by COVID-19 like inadequate crisis planning, lack of financial stability, and inexperience with communication and leadership. How does this book give you an advantage? Greeter and Reiboldt share key lessons learned from the Pandemic and arm medical practice leaders with actionable information to continue to develop their leadership skills in preparation for future crises. Here are just some of the topics the authors discuss in detail: Definition of Crisis Business and Continuation Planning Developing a Preparedness Plan Actions to Take Before a Disaster Communication Techniques During and After the Crisis Qualities of Effective Leaders Vision of the Future Management Principles for Administrative and Physician Leaders Minimizing the Potential Impact of a Crisis Ongoing Monitoring Cybersecurity and Crisis Management Third Party Vendors Crisis Management Planning Team Stress & Tension Legal Counsel's Role in a Crisis Post-Disaster Checklists Organizational Learning and Social Evaluations Learning from Our Mistakes If you're a healthcare provider or administrator, Effective Crisis Leadership in Healthcare will give you the benefit of COVID-19 hindsight and a roadmap to planning for any future catastrophes.

Crisis Leadership

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Author :
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Crisis Leadership by : Ian Mitroff

Download or read book Crisis Leadership written by Ian Mitroff and published by Jossey-Bass. This book was released on 2004 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The text presents a systematic, behavioral model that underlies crisis management, showing which personality functions are required for managing and preparing for major crises. The book discusses the extreme importance of Emotional IQ in handling, responding, and preparing for any crisis. Crisis Leadership presents the findings from new national surveys and new concrete, easy-to-understand models for implementing programs of proactive leadership. The combination of models-including a comprehensive look at what happens before, during, and after a crisis-creates a truly integrated and systematic approach.

Healthcare Leadership in Times of Crisis

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Author :
Publisher : Palgrave Macmillan
ISBN 13 : 9783030759674
Total Pages : 182 pages
Book Rating : 4.7/5 (596 download)

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Book Synopsis Healthcare Leadership in Times of Crisis by : Dennis W. Tafoya

Download or read book Healthcare Leadership in Times of Crisis written by Dennis W. Tafoya and published by Palgrave Macmillan. This book was released on 2022-07-22 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses the challenges that healthcare organizations experience when attempting to manage the emergence of troublesome events or crises. It illustrates how experiences gained from event and crisis containment efforts can better prepare these organizations to prevent and/or manage other crises they may experience. Using a model outlining the relationship between a mismanaged event and the triggering of a crisis, the author defines the role of the leadership in healthcare organizations when developing, launching, and managing plans and programs to deal with these dangerous challenges brought on by crises, catastrophes, and disasters to their stakeholder networks. Readers with expertise in leadership and crisis management in general and healthcare management specifically will find this text useful in linking leadership expectations and competencies to event and crisis containment efforts.

Forged in Crisis

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Publisher : Portfolio
ISBN 13 : 9780670922161
Total Pages : 304 pages
Book Rating : 4.9/5 (221 download)

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Book Synopsis Forged in Crisis by : Nancy F. Koehn

Download or read book Forged in Crisis written by Nancy F. Koehn and published by Portfolio. This book was released on 2014 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do you lead frightened people forward to success despite overwhelming odds? Ernest Shackleton should have gone down in history as a failed leader when his 1912 expedition to Antarctica took a dangerous turn. But despite a series of setbacks that left him and his men in life-threatening circumstances, he managed to keep his team moving forward so that they returned home safely. His story is a lesson in staying motivated and reassessing your goals in the wake of failure. In Forged in Crisis, Harvard Business School professor and historian Nancy Koehn looks at the lives of five exceptional leaders and reveals how they made the tough choices that allowed them to persevere. She examines the inspiring stories of Ernest Shackleton, Abraham Lincoln, environmentalist Rachel Carson, former slave and abolitionist Frederick Douglass, and German Resistance activist Dietrich Bonhoeffer. These extraordinary leaders displayed stunning abilities to exert lasting influence despite turbulence, disruption, and personalities that may have masked their abilities. By examining their individual values, strategies, and trade-offs, she extracts powerful lessons in what it takes to lead and triumph in the face of a crisis.

A Guide for Leaders in Higher Education

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Publisher : Taylor & Francis
ISBN 13 : 1000978982
Total Pages : 483 pages
Book Rating : 4.0/5 (9 download)

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Book Synopsis A Guide for Leaders in Higher Education by : Brent D. Ruben

Download or read book A Guide for Leaders in Higher Education written by Brent D. Ruben and published by Taylor & Francis. This book was released on 2023-07-03 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIRST EDITION SPECIAL RECOGNITION:Winner of the 2018 Sue DeWine Distinguished Scholarly Book Award, National Communication Association, Applied Communication Division REVIEWS OF THE FIRST EDITION“The book provides frameworks and resources that would be highly relevant for new and aspiring department chairs. In fact, this text is ideally designed to serve as a selection for a book discussion group.”—The Department Chair“Succeeds in providing accessible and useful resources to individuals across different leadership roles... As a midpoint between textbook and reference work, it is successful at both and provides a clear and unbiased background to issues facing current leaders.”—Reflective TeachingDuring a time of unprecedented challenges facing higher education, the need for effective leadership – for informal and formal leaders across the organization – has never been more imperative.Since publication of the first edition, the environment for higher education has become more critical and complex. Whether facing falling enrollments, questions of economic sustainability, the changing composition of the faculty and student bodies, differential retention and graduation rates, declining public confidence in the enterprise, or the rise in the use of virtual technologies – not to mention how COVID-19 and an intensified focus on long standing issues of racial and gender representation and equity have impacted institutions and challenged many long-standing assumptions – it is clear that learning on the job no longer suffices. Leadership development in higher education has become essential for advancing institutional effectiveness, which is the focus of this book.Taking into account the imperative issues of diversity, inclusion, and belonging, and the context of institutional mission and culture, this book centers on developing capacities for designing and implementing plans, strategies, and structures; connecting and engaging with colleagues and students; and communicating and collaborating with external constituencies in order to shape decisions and policies. It highlights the need to think broadly about the purposes of higher education and the dynamics of organizational excellence, and to apply these insights effectively in goal setting, planning and change leadership, outcomes assessment, addressing crises, and continuous improvement at both the level of the individual and organization.The concepts and tools in this book are equally valuable for faculty and staff leaders, whether in formal leadership roles, such as deans, chairs, or directors of institutes, committees, or task forces, or those who perform informal leadership functions within their departments, disciplines, or institutions. It can be used as a professional guide, a textbook in graduate courses, or as a resource in leadership training and development programs. Each chapter concludes with a series of case studies and guiding questions.

Crisis Leadership

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Author :
Publisher : Center for Creative Leadership
ISBN 13 : 1882197755
Total Pages : 85 pages
Book Rating : 4.8/5 (821 download)

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Book Synopsis Crisis Leadership by : Gene Klann

Download or read book Crisis Leadership written by Gene Klann and published by Center for Creative Leadership. This book was released on 2003 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things - communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people."

The Public Health Crisis Survival Guide

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Author :
Publisher : Oxford University Press
ISBN 13 : 0190697229
Total Pages : 224 pages
Book Rating : 4.1/5 (96 download)

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Book Synopsis The Public Health Crisis Survival Guide by : Joshua M. Sharfstein

Download or read book The Public Health Crisis Survival Guide written by Joshua M. Sharfstein and published by Oxford University Press. This book was released on 2018-05-16 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Firefighters are taught to battle flames. Police learn to respond quickly to 911 calls. So why are so few health officials prepared for public health crises? The Public Health Crisis Survival Guide is here to help. Whether it's an infectious disease outbreak, a scathing news report, or a sudden budget calamity, this book gives public health readers an honest and practical overview of what to do when things go wrong -- not just to survive, but to lead and thrive in the most difficult circumstances. With examples drawn from history, recent headlines, and the author's own experience at the local, state, and federal levels, this book covers: · how to recognize, manage, and communicate in a crisis · how to pivot from managing a crisis to advocating for long-term policy change that can prevent the crisis from happening again · how to awaken a sense of crisis on a longstanding problem to generate momentum for change · taboo topics, including whether and how to apologize for mistakes Written by a voice of experience, practicality, and good humor, The Public Health Crisis Survival Guide will be a source of enrichment and reassurance for the next generation of public health students and practitioners.

You're It

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Publisher : PublicAffairs
ISBN 13 : 1541768051
Total Pages : 318 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis You're It by : Leonard J. Marcus

Download or read book You're It written by Leonard J. Marcus and published by PublicAffairs. This book was released on 2019-06-11 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.

Health Crisis Management in Acute Care Hospitals

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Publisher : Springer Nature
ISBN 13 : 303095806X
Total Pages : 344 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Health Crisis Management in Acute Care Hospitals by : Ridwan Shabsigh

Download or read book Health Crisis Management in Acute Care Hospitals written by Ridwan Shabsigh and published by Springer Nature. This book was released on 2022-03-28 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the USA, the COVID-19 crisis came as an unpleasant surprise and a shock to many healthcare systems and hospitals, especially in the crisis epicenter, New York City. The Bronx was one of the hardest hit boroughs of New York City, with significant negative impact of the COVID-19 pandemic on its indigent population. SBH Health System (formerly known as St. Barnabas Hospital) is an integrated system of an acute care hospital, ambulatory care center, trauma center, dialysis center, stroke center and other services and facilities, serving the community of the Bronx. The story of SBH in preparing for and managing the rapidly escalating surge of severely ill patients is a treasure of lessons in health crisis preparedness and management at all levels: clinical, administrative, financial, etc. These lessons can be used for other acute care hospital settings and other potential health crises that may arise in the future. Within a short 3 weeks, SBH increased its in-patient capacity by 50%. However, during the same short time, it increased its critical care capacity by over 500%, providing critical care to severely ill patients on ventilators. This book chronicles the situation step by step and describes how this accomplishment was done. Accounts from the frontline health workers and from the clinical and administrative leaders describe important aspects of crisis management, such as team building, multi-departmental coordination, effective communications, dynamic decision-making in response to rapidly changing situations, keeping up the morale and caring for the healthcare workers and managing the supply chain. The uniqueness of the experience of SBH is enhanced by the fact that SBH is a low budget “safety net” hospital serving the poorest population in New York City. The worldwide trend is toward tighter healthcare budgets with demands for higher efficiency and productivity. There is a lot to be learned from the SBH health crisis management, including how efficient management, team building, management of limited resources and collaborative workplace culture make the foundation of success in the face of the crisis of the century. This unique text serves as a “how to” guide for implementing skills necessary for crisis management. Lessons from the success of SBH in tackling the dramatically fast unfolding crisis are utilized in a clear and concise manner. Such lessons may benefit other health systems and hospitals in planning and preparing for similar crises.

Leadership in Healthcare

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Publisher : Springer Science & Business Media
ISBN 13 : 1848009437
Total Pages : 212 pages
Book Rating : 4.8/5 (48 download)

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Book Synopsis Leadership in Healthcare by : Richard B. Gunderman

Download or read book Leadership in Healthcare written by Richard B. Gunderman and published by Springer Science & Business Media. This book was released on 2009-04-03 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership in Healthcare opens up the world of leadership studies to all healthcare professionals. Physicians, nurses, and other healthcare professionals spend thousands of hours studying the science and technology of healthcare, and years or even decades putting into practice recent findings in molecular biology, clinical diagnostics, and therapeutics. By contrast, the topic of leadership and the traits of effective leaders tend to receive remarkably little attention. Yet no less vital than an understanding of how to interpret diagnostic tests and design care plans is a grasp of healthcare's organizational side, including the operation of multidisciplinary care teams, academic departments, and hospitals. If patient care, education, research, and professional service are to thrive in years to come, we must do a better job of preparing healthcare professionals to lead effectively. Composed of insightful and thought-provoking essays on the key facets of leadership, this book is designed to meet the needs of several important constituencies, including educators of health professionals who wish to incorporate leadership into their educational programs; health professional organizations seeking to enhance their members' leadership effectiveness, and individual health professionals who wish to embrace leadership in their personal and professional lives. This book represents a vital resource for health professionals who wish to enhance the quality of leadership in health professions education, practice, and professional development. In addition to regularly caring for patients, Richard Gunderman, MD PhD MPH brings to this discussion a wealth of personal experience in professional and organizational leadership.

Leading Virtual Teams (HBR 20-Minute Manager Series)

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Author :
Publisher : Harvard Business Review Press
ISBN 13 : 1633691462
Total Pages : 144 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis Leading Virtual Teams (HBR 20-Minute Manager Series) by : Harvard Business Review

Download or read book Leading Virtual Teams (HBR 20-Minute Manager Series) written by Harvard Business Review and published by Harvard Business Review Press. This book was released on 2016-07-12 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading any team involves managing people, technical oversight, and project administration, but leaders of virtual teams perform these functions from afar. Leading Virtual Teams walks you through the basics of: Connecting your people to each other--and to the team’s mission Surmounting language, distance, and technology barriers Identifying and using the right communication channels Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

The SAFER-R Model

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Publisher :
ISBN 13 : 9781943001149
Total Pages : pages
Book Rating : 4.0/5 (11 download)

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Book Synopsis The SAFER-R Model by : George Everly, Jr.

Download or read book The SAFER-R Model written by George Everly, Jr. and published by . This book was released on 2017-04 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided.

Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review

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Publisher : Harvard Business Press
ISBN 13 : 1647820502
Total Pages : 93 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review by : Harvard Business Review

Download or read book Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review written by Harvard Business Review and published by Harvard Business Press. This book was released on 2020-07-28 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead through the crisis and prepare for recovery. As the Covid-19 pandemic is exacting its toll on the global economy, forward-looking organizations are moving past crisis management and positioning themselves to leap ahead when the worst is over. What should you and your organization be doing now to address today's unprecedented challenges while laying the foundation needed to emerge stronger? Coronavirus: Leadership and Recovery provides you with essential thinking about managing your company through the pandemic, keeping your employees (and yourself) healthy and productive, and spurring your business to continue innovating and reinventing itself ahead of the recovery. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Handbook of Research on Crisis Leadership in Organizations

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1781006407
Total Pages : 377 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Handbook of Research on Crisis Leadership in Organizations by : Andrew J. DuBrin

Download or read book Handbook of Research on Crisis Leadership in Organizations written by Andrew J. DuBrin and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational life seems dominated by crisis BP and the Gulf Oil spill, TEPCO and the Japanese tsunami, the global financial meltdown. Therefore it is particularly timely to find a collection of articles in this Handbook that provides research guidance and practical insights on how leaders manage or mismanage in crisis situations. The focus on the crisis leader highlights what they do, and how they do it, while at the same time raising important questions to guide subsequent analysis. Sydney Finkelstein, Tuck School of Business, Dartmouth, US and author of Why Smart Executives Fail With contributions from many of the leading researchers in the field, the Handbook of Research on Crisis Leadership in Organizations summarizes much of the theory, research, and opinion about various facets of crisis leadership in order to advance this emerging field. It recognizes that crises have become an almost inevitable part of organizational life, and describes how leaders can facilitate people getting through the crisis. The Handbook is divided into four parts: attributes and behaviors of the crisis leader; leadership of subordinates during a crisis; managing the present crisis and prevent future crises; and an integration of approaches to understanding crisis leadership. Enough knowledge has been accumulated about crisis leadership in organizations to serve as guidelines for practice, as well as a research base to build on for the future. Leaders must help others get through crises as well as prevent them. Researchers in the field of crisis leadership and crisis management will find this important resource invaluable. Academics and students of organizational behavior, industrial and organizational psychology, and management will also find much of interest and might also suggest the book as a valuable addition to their library as an important resource in the field of crisis leadership. Human resource professionals in larger organizations as well as management consultants who endeavor to acquire advanced knowledge about this field will find the practical aspects of keen interest as well.

The Public Health Crisis Survival Guide

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Author :
Publisher : Oxford University Press
ISBN 13 : 0197660290
Total Pages : 257 pages
Book Rating : 4.1/5 (976 download)

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Book Synopsis The Public Health Crisis Survival Guide by : Joshua M. Sharfstein

Download or read book The Public Health Crisis Survival Guide written by Joshua M. Sharfstein and published by Oxford University Press. This book was released on 2022-09-27 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Firefighters are taught to battle flames. Police learn to respond quickly to 911 calls. So why are so few health officials prepared for public health crises? Updated to consider the COVID-19 pandemic, The Public Health Crisis Survival Guide is here to help. Whether it's an infectious disease outbreak, a scathing news report, or a sudden budget calamity, this book gives public health readers an honest and practical overview of what to do when things go wrong -- not just to survive, but to lead and thrive in the most difficult circumstances. With examples drawn from history, recent headlines, and the author's own experience at the local, state, and federal levels, this book covers: · how to recognize, manage, and communicate in a crisis · how to pivot from managing a crisis to advocating for long-term policy change that can prevent the crisis from happening again · how to awaken a sense of crisis on a longstanding problem to generate momentum for change · taboo topics, including whether and how to apologize for mistakes Written by a voice of experience, practicality, good humor, and an eye toward the recent COVID-19 pandemic, The Public Health Crisis Survival Guide will be a source of enrichment and reassurance for the next generation of public health students and practitioners.

Effective Crisis Communication

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Author :
Publisher : SAGE Publications
ISBN 13 : 1071852418
Total Pages : 170 pages
Book Rating : 4.0/5 (718 download)

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Book Synopsis Effective Crisis Communication by : Robert R. Ulmer

Download or read book Effective Crisis Communication written by Robert R. Ulmer and published by SAGE Publications. This book was released on 2022-09-14 with total page 170 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.

Crisis Leadership

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 1472942833
Total Pages : 272 pages
Book Rating : 4.4/5 (729 download)

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Book Synopsis Crisis Leadership by : Tim Johnson

Download or read book Crisis Leadership written by Tim Johnson and published by Bloomsbury Publishing. This book was released on 2017-11-16 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Anyone in a leadership position is only too aware that we live in uncertain times: disaster can strike any business, at any time, and usually without warning. Public institutions, too, face a range of threats – from global recession, resurgent terrorism and a stream of appalling natural disasters. For leaders in such organisations, these crisis situations can present both opportunities and threats. How they lead through such challenging times will propel their careers to new heights – or destroy them completely. Crisis Leadership examines the challenges faced by leaders at each stage of the crisis 'lifecycle', from the instant they learn of the crisis, through to moments of critical decision-making and the final tumultuous days. Tim Johnson offers a unique insight into the lessons learned by people in the most challenging of situations. Blended with operational guidance from the author's extensive experience in crisis management, Crisis Leadership provides an overview of the crisis 'lifecycle', to ensure that readers will come away from this book with a deeper appreciation of the critical nature of each key stage and the leadership challenges they bring – from the first signs of an emerging crisis to dealing with the long-term consequences they can create.