Efectos del sistema de gestión de la calidad en las entidades del sector público

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Publisher :
ISBN 13 : 9789587820737
Total Pages : 185 pages
Book Rating : 4.8/5 (27 download)

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Book Synopsis Efectos del sistema de gestión de la calidad en las entidades del sector público by :

Download or read book Efectos del sistema de gestión de la calidad en las entidades del sector público written by and published by . This book was released on 2017 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Efectos del sistema de gestión de la calidad en las entidades del sector público: Incidencia en la prestación del servicio

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Publisher : Ediciones USTA
ISBN 13 : 9587820746
Total Pages : 234 pages
Book Rating : 4.5/5 (878 download)

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Book Synopsis Efectos del sistema de gestión de la calidad en las entidades del sector público: Incidencia en la prestación del servicio by : Peña Guarín, Guillermo

Download or read book Efectos del sistema de gestión de la calidad en las entidades del sector público: Incidencia en la prestación del servicio written by Peña Guarín, Guillermo and published by Ediciones USTA. This book was released on 2017-12-16 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Este libro es un estudio de casi una década, que le revela al lector cómo los falsos positivos no han sido producto de errores militares, ni de actuaciones aisladas de individuos pertenecientes a las Fuerzas Militares, sino que constituyen una práctica sistemática que compromete a los comandantes de brigadas, batallones y unidades tácticas. Estas ejecuciones extrajudiciales constituyeron una empresa criminal en la que participaron no solo miembros de fuerzas militares sino también paramilitares, desmovilizados, integrantes de las redes de informantes del ejército, taxistas, finqueros, desempleados, reservistas, unidades no combatientes, además de áreas administrativas.

La gestión de calidad total en la administración pública

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Publisher : Ediciones Díaz de Santos
ISBN 13 : 9788479784133
Total Pages : 358 pages
Book Rating : 4.7/5 (841 download)

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Book Synopsis La gestión de calidad total en la administración pública by : Andrés Muñoz Machado

Download or read book La gestión de calidad total en la administración pública written by Andrés Muñoz Machado and published by Ediciones Díaz de Santos. This book was released on 1999 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Este libro describe el modelo de Gestión de Calidad Total y su aplicación a las organizaciones públicas. Su contenido es de especial utilidad para los políticos que se interesan por la calidad de los servicios públicos; para los altos cargos y gestores de la Administración Pública central o autonómica; para las autoridades municipales; para los altos cargos y gestores de empresas públicas; para los gestores de servicios públicos; para los profesionales de la calidad, cualesquiera que sea la organización en la que desarrolla su labor y para todos aquellos que desean conocer más a fondo los procedimientos de gestionar con excelencia las organizaciones. La obra es en definitiva, un manual imprescindible para los gestores públicos y para los estudiantes de gestión pública. INDICE: UN VIAJE EN BÚSQUEDA DE LA EXCELENCIA. LA CIENCIA DE LA ADMINISTRACIÓN, HOY: El conocimiento y su gestión; el sector público y el nuevo paradigma. La reflexión sobre la función de administrar. La estructura de las organizaciones. LA GESTIÓN DE LA CALIDAD TOTAL. ¿UN MODELO DE GESTIÓN VENIDO DE ORIENTE?: Concepto de calidad. Los servicios y los procesos. El modelo de gestión de calidad total. Algunas experiencias de implantación de GCT en las Administraciones Públicas. ¿CÓMO SABER EN QUÉ ORGANIZACIÓN ESTAMOS Y QUÉ DESEA EL CONTRIBUYENTE? El diagnostico y los premios a la calidad. El aseguramiento y el control de la calidad. Los deseos del contribuyente. ¿CÓMO CONSEGUIR LA ADMINISTRACIÓN PÚBLICA QUE DESEA EL CIUDADANO?: Planificar la calidad. La calidad percibida y las cartas de servicios. Los procesos y la Administración Pública. ¿Cuánto cuesta la calidad?. ¿CÓMO EMPRENDER EL CAMINO DE LA EXCELENCIA?: Implantación de la GCT en la Administración Pública. Un ayuda para reflexionar: herramientas para la calidad.

Manual general del sistema de gestion de calidad de la empresa social del estado hospital departamental santa sofia de caldas

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (1 download)

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Book Synopsis Manual general del sistema de gestion de calidad de la empresa social del estado hospital departamental santa sofia de caldas by : Lina Maria Serna Jaramillo

Download or read book Manual general del sistema de gestion de calidad de la empresa social del estado hospital departamental santa sofia de caldas written by Lina Maria Serna Jaramillo and published by . This book was released on 2006 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: En consideración a la normatividad vigente, relacionada con Sistemas de Gestión y Calidad para las entidades públicas y las relacionadas con servicios de salud; establecidas mediante la legislación, los requerimientos técnicos y las normas de calidad; se hace necesario, simplificar y aunar esfuerzos que integren los factores requeridos para el desarrollo integral del Sistema de Gestión de Calidad de una Empresa Social del Estado prestadora de servicios de salud. Por su parte, las normas ISO, como modelos de gestión de calidad adaptables a cualquier tipo de organización, han sido la base para el desarrollo de las normas Técnicas de Gestión Pública como la NTC GP1000:2004; igualmente, el desarrolló proyectos de Seguimiento al Sistemas de Gestión y Calidad como la norma MECI, Modelo Estàndar de Control Interno, desarrollado a través de la cooperación Internacional con la Agencia de los Estados Unidos (USAID), y en el sector salud, el Proyecto de Garantía de Calidad PGC por la Oficina de Salud, Dirección de Ciencia y Tecnología, de la Agencia de los Estados Unidos para el Desarrollo Internacional que además ofrece apoyo técnico a los países elegibles para recibir la asistencia de la USAID. Es así como se plantea, el Manual de Gestión General de Calidad como la forma de complementar dichos sistemas que apuntan a objetivos comunes como el desarrollo organizacional, la eficiencia, la satisfacción del usuario, y la calidad como política fundamental, entre otros aspectos; para desarrollar un sistema único e integral que cumpla con todos los parámetros que se han determindado para las Empresas Sociales del Estado que cumplen una función de impacto social, la prestación de servicios de salud. De esta manera, se logra la coordinada planeación del Sistema de Calidad, el direccionamiento organizacional mediante políticas, objetivos y metas comunes; que conllevan a condensar los esfuerzos, generar eficacia a través de la adecuada asignación y distribución de recursos, y el c...

Glosario Del Banco Mundial

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Publisher : World Bank Publications
ISBN 13 :
Total Pages : 468 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Glosario Del Banco Mundial by : World Bank

Download or read book Glosario Del Banco Mundial written by World Bank and published by World Bank Publications. This book was released on 1996 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edition of the World Bank has been revised and expanded by the Terminology Unit in the Languages Services Division of the World Bank in collaboration with the English, Spanish, and French Translation Sections. The Glossary is intended to assist the Bank's translators and interpreters, other Bank staff using French and Spanish in their work, and free-lance translator's and interpreters employed by the Bank. For this reason, the Glossary contains not only financial and economic terminology and terms relating to the Bank's procedures and practices, but also terms that frequently occur in Bank documents, and others for which the Bank has a preferred equivalent. Although many of these terms, relating to such fields as agriculture, education, energy, housing, law, technology, and transportation, could be found in other sources, they have been assembled here for ease of reference. A list of acronyms occurring frequently in Bank texts (the terms to which they refer being found in the Glossary) and a list of international, regional, and national organizations will be found at the end of the Glossary.

Professions and Professionalization: Volume 3, Sociological Studies

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Publisher : Cambridge University Press
ISBN 13 : 0521079829
Total Pages : 238 pages
Book Rating : 4.5/5 (21 download)

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Book Synopsis Professions and Professionalization: Volume 3, Sociological Studies by : J. A. Jackson

Download or read book Professions and Professionalization: Volume 3, Sociological Studies written by J. A. Jackson and published by Cambridge University Press. This book was released on 1970 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of professions and the characteristics of professionalism.

From Few to Many

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Publisher : Brookings Institution Press
ISBN 13 : 9780815724797
Total Pages : 0 pages
Book Rating : 4.7/5 (247 download)

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Book Synopsis From Few to Many by : Amanda Glassman

Download or read book From Few to Many written by Amanda Glassman and published by Brookings Institution Press. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "From Few to Many is the first comprehensive look at Colombia's 1993 health system reforms. It describes the implementation of universal health insurance, including a subsidized system for the poor, and examines the impact of this and other reforms during a time when Colombia experienced crushing recession and internal conflict that displaced half a million people." "Prior to the reforms, a quarter of the Colombian population had health insurance. Subsidies failed to reach the poor, who were vulnerable to catastrophic financial consequences of illness. Yet by 2008, 85 percent of the population benefited from health insurance." "From Few to Many describes the challenges and benefits of implementing social health reforms in a developing country, exploring health care financing, institutional reform, the effects of political will on health care, and more. The reforms have provided important lessons not only for continued reform in Colombia, but also for other nations facing similar challenges." --Book Jacket.

Tuberculosis Programs

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Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Tuberculosis Programs by :

Download or read book Tuberculosis Programs written by and published by . This book was released on with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The North American Mosaic

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Publisher :
ISBN 13 :
Total Pages : 240 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis The North American Mosaic by : Commission for Environmental Cooperation (Montréal, Québec). Secretariat

Download or read book The North American Mosaic written by Commission for Environmental Cooperation (Montréal, Québec). Secretariat and published by . This book was released on 2001 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: The North American Mosaic has four overarching features. First, it is, to the extent feasible, based on comparable information on the status and trends of major indicators of the state of the environment in Canada,Mexico, and the United States. Second, the report confirms that these three countries together make up an incredibly complex, dynamic, and interconnected ecosystem in which humans play a dominant and decisive role. Third, the report raises important and sometimes disquieting questions concerning the sustainability of some current trends. Finally, the report is a reminder that our economic, social, and physical well-being are utterly dependent on the life-sustaining services provided by nature. This report emphasizes the importance of developing mutually compatible economic, social, and environmental goals and policies across the three-country region.

Gender, Women, and Health in the Americas

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Publisher :
ISBN 13 : 9789275115411
Total Pages : 304 pages
Book Rating : 4.1/5 (154 download)

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Book Synopsis Gender, Women, and Health in the Americas by : Elsa Gómez Gómez

Download or read book Gender, Women, and Health in the Americas written by Elsa Gómez Gómez and published by . This book was released on 1993 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Global Environmental Constitutionalism

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Publisher : Cambridge University Press
ISBN 13 : 1107022258
Total Pages : 427 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Global Environmental Constitutionalism by : James R. May

Download or read book Global Environmental Constitutionalism written by James R. May and published by Cambridge University Press. This book was released on 2015 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reflecting a global trend, scores of countries have affirmed that their citizens are entitled to healthy air, water, and land and that their constitution should guarantee certain environmental rights. This book examines the increasing recognition that the environment is a proper subject for protection in constitutional texts and for vindication by constitutional courts. This phenomenon, which the authors call environmental constitutionalism, represents the confluence of constitutional law, international law, human rights, and environmental law. National apex and constitutional courts are exhibiting a growing interest in environmental rights, and as courts become more aware of what their peers are doing, this momentum is likely to increase. This book explains why such provisions came into being, how they are expressed, and the extent to which they have been, and might be, enforced judicially. It is a singular resource for evaluating the content of and hope for constitutional environmental rights.

Radio Spectrum Management

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Publisher : John Wiley & Sons
ISBN 13 : 1118511794
Total Pages : 460 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Radio Spectrum Management by : Haim Mazar (Madjar)

Download or read book Radio Spectrum Management written by Haim Mazar (Madjar) and published by John Wiley & Sons. This book was released on 2016-08-29 with total page 460 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the fundamentals of wireless communications and services, explaining in detail what RF spectrum management is, why it is important, which are the authorities regulating the use of spectrum, and how is it managed and enforced at the international, regional and national levels. The book offers insights to the engineering, regulatory, economic, legal, management policy-making aspects involved. Real-world case studies are presented to depict the various approaches in different countries, and valuable lessons are drawn. The topics are addressed by engineers, advocates and economists employed by national and international spectrum regulators. The book is a tool that will allow the international regional and national regulators to better manage the RF spectrum, and will help operators and suppliers of wireless communications to better understand their regulators.

Democracy in Mexico

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Publisher : New York : Oxford University Press
ISBN 13 :
Total Pages : 272 pages
Book Rating : 4.X/5 ( download)

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Book Synopsis Democracy in Mexico by : Pablo González Casanova

Download or read book Democracy in Mexico written by Pablo González Casanova and published by New York : Oxford University Press. This book was released on 1970 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Pharmaceutical Innovation and Access to Medicines

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Publisher : Org. for Economic Cooperation & Development
ISBN 13 : 9789264307384
Total Pages : 0 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis Pharmaceutical Innovation and Access to Medicines by : OECD

Download or read book Pharmaceutical Innovation and Access to Medicines written by OECD and published by Org. for Economic Cooperation & Development. This book was released on 2019-01-24 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report reviews the important role of medicines in health sytems, describes recent trends in pharmaceutical expenditure and financing, and summarises the approaches used by OECD countries to determine coverage and pricing.

The Rational Spirit in Modern Continuum Mechanics

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Publisher : Springer
ISBN 13 : 9781402018282
Total Pages : 918 pages
Book Rating : 4.0/5 (182 download)

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Book Synopsis The Rational Spirit in Modern Continuum Mechanics by : Chi-Sing Man

Download or read book The Rational Spirit in Modern Continuum Mechanics written by Chi-Sing Man and published by Springer. This book was released on 2004-07-06 with total page 918 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through his voluminous and in?uential writings, editorial activities, organi- tional leadership, intellectual acumen, and strong sense of history, Clifford - brose Truesdell III (1919–2000) was the main architect for the renaissance of - tional continuum mechanics since the middle of the twentieth century. The present collection of 42 essays and research papers pays tribute to this man of mathematics, science, and natural philosophy as well as to his legacy. The ?rst ?ve essays by B. D. Coleman, E. Giusti, W. Noll, J. Serrin, and D. Speiser were texts of addresses given by their authors at the Meeting in memory of Clifford Truesdell, which was held in Pisa in November 2000. In these essays the reader will ?nd personal reminiscences of Clifford Truesdell the man and of some of his activities as scientist, author, editor, historian of exact sciences, and principal founding member of the Society for Natural Philosophy. The bulk of the collection comprises 37 research papers which bear witness to the Truesdellian legacy. These papers cover a wide range of topics; what ties them together is the rational spirit. Clifford Truesdell, in his address upon receipt of a Birkhoff Prize in 1978, put the essence of modern continuum mechanics succinctly as “conceptual analysis, analysis not in the sense of the technical term but in the root meaning: logical criticism, dissection, and creative scrutiny.

Land Tenure and Rural Development

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Author :
Publisher : FAO
ISBN 13 :
Total Pages : 62 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Land Tenure and Rural Development by : Food and Agriculture Organization of the United Nations

Download or read book Land Tenure and Rural Development written by Food and Agriculture Organization of the United Nations and published by FAO. This book was released on 2002 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication deals with key issues in land tenure, especially as they relate to food insecurity and rural development situations. Land tenure issues are frequently ignored in rural development interventions, with often long-lasting, negative results. This guide is designed to assist technical officers in governments and civil society in understanding why and how land tenure issues should be considered in rural development projects. It analyses important contexts such as environmental degradation, gender discrimination, and conflicts, where land tenure is currently of critical concern.

Corrupt Schools, Corrupt Universities

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Publisher : UNESCO
ISBN 13 :
Total Pages : 330 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Corrupt Schools, Corrupt Universities by : Jacques Hallak

Download or read book Corrupt Schools, Corrupt Universities written by Jacques Hallak and published by UNESCO. This book was released on 2007 with total page 330 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication draws conclusions from IIEP's research into ethics and corruption in education. It defines the key concepts of corruption, transparency, accountability and ethics and identifies the main opportunities for corruption in education. It then looks at tools that can be used to assess corruption problems such as perception and tracking surveys. Lessons are drawn from strategies used worldwide to improve transparency and accountability in educational management.