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Doctors Therapeutic Communication Style And Patient Satisfaction
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Book Synopsis Therapeutic Communication by : Jurgen Ruesch
Download or read book Therapeutic Communication written by Jurgen Ruesch and published by . This book was released on 1961 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.
Book Synopsis The Wiley Handbook of Healthcare Treatment Engagement by : Andrew Hadler
Download or read book The Wiley Handbook of Healthcare Treatment Engagement written by Andrew Hadler and published by John Wiley & Sons. This book was released on 2020-01-30 with total page 667 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2021 PROSE Award for CLINICAL PSYCHOLOGY and PSYCHIATRY Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: "Why don't patients take treatments that could save their lives?" The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike. 2021 PROSE Biological and Life Sciences Category for Clinical Psychology & Psychiatry
Book Synopsis Unequal Treatment by : Institute of Medicine
Download or read book Unequal Treatment written by Institute of Medicine and published by National Academies Press. This book was released on 2009-02-06 with total page 781 pages. Available in PDF, EPUB and Kindle. Book excerpt: Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Book Synopsis Doctor-patient Interaction by : Walburga Von Raffler-Engel
Download or read book Doctor-patient Interaction written by Walburga Von Raffler-Engel and published by John Benjamins Publishing. This book was released on 1989-01-01 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume covers many of the ways of speaking that create problems between doctor and patient. The questions under consideration in the present book are the following: How is the doctor-patient interaction structured in a particular culture? What takes place during the process? What causes misunderstandings, lack of cooperation and even total non-compliance? What is the outcome of the interaction and how does the patient benefit from it? Finally, and this is the ultimate purpose of this book: How can the interaction be improved so that an optimum outcome is assured for the patient with maximum satisfaction to the physician?
Book Synopsis A Theory of Social Interaction by : Jonathan H. Turner
Download or read book A Theory of Social Interaction written by Jonathan H. Turner and published by Stanford University Press. This book was released on 1988 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: In developing the most comprehensive theory of social interaction among humans to date, the author has also constructed a general theory of micro dynamics for sociology and social psychology. He does so by reviewing existing theories of the past and present, synthesixing these concepts into abstract models and principles of social interaction. In contrast to Talcott Parsons and many others, the book argues that social interaction, rather than action and behaviour, is sociology's most basic unit of analysis. This unit is conceptualized as involving three processes: (1) motivational, or the process of mobilizating and energizing interactive behaviour, (2) interactional, or the process of mutual signaling and interpreting with symbols, and (3) structuring, or the process of repeating and organizing social interactions in time and place. For each of these three constituent processes, the relevant theories are analyzed and then synthesized into composite models and general laws.
Book Synopsis Dying in America by : Institute of Medicine
Download or read book Dying in America written by Institute of Medicine and published by National Academies Press. This book was released on 2015-03-19 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life.
Book Synopsis How To Break Bad News by : Robert Buckman
Download or read book How To Break Bad News written by Robert Buckman and published by University of Toronto Press. This book was released on 1992-08-08 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields.
Book Synopsis The CG CAHPS Handbook by : Jeff Morris
Download or read book The CG CAHPS Handbook written by Jeff Morris and published by . This book was released on 2014-06-01 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready for CG CAHPS? Just as Studer Group helps organizations we coach to outperform and outpace the nation in HCAHPS, we bring the same expertise to CG CAHPS. The CG CAHPS Handbook is your guide to improved patient experience and clinical outcomes. Gain tools and tactics to consistently deliver on what matters most to patients and their families.
Book Synopsis The Art of Communication in Nursing and Health Care by : Theresa Raphael-Grimm, PhD, CNS
Download or read book The Art of Communication in Nursing and Health Care written by Theresa Raphael-Grimm, PhD, CNS and published by Springer Publishing Company. This book was released on 2014-10-10 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years
Book Synopsis Interpersonal Relations In Nursing by : Hildegard E. Peplau, RN
Download or read book Interpersonal Relations In Nursing written by Hildegard E. Peplau, RN and published by Springer Publishing Company. This book was released on 1991-06-20 with total page 356 pages. Available in PDF, EPUB and Kindle. Book excerpt: Originally published in 1952 by a towering figure in nursing history, this book stresses the then novel theory of interpersonal relations as it was relevant to the work of nurses. Her framework suggested that interaction phenomena that occur during patient-nurse relationships have qualitative impact on patient outcomes. While the past four decades have seen a substantial expansion in the use and understanding of interpersonal theory, such as cognitive development and general systems theory, this classic book remains a useful foundation for all nurses as so much subsequent work used this work as its starting point. Springer Publishing Company is delighted to make this book available again.
Book Synopsis Physician Communication by : Terry L. Schraeder
Download or read book Physician Communication written by Terry L. Schraeder and published by . This book was released on 2019 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication skills determine how the world perceives us - and how we perceive the world. Communication is at the heart of who we are and all that we do. As a clinician, your communication impacts how you take care of patients, work with colleagues, teach trainees, and engage audiences and the public. Communication encompasses all aspects of human skills, from listening and clearly articulating thoughts to an awareness of physical gestures, specific word choice, tone, and volume. Whether engaging with patients, peers, care teams, family members, residents, researchers, insurance agencies, management, or journalists, successful communication requires focusing on the importance of the relationship and the mission of each interaction. Today, due to the rise of digital technologies including electronic medical records, online forums, and video conferences, the content of information, the platform, and the audience are continuously changing and expanding for physicians. There is a great need in the physician community to learn how to facilitate the exchange of information, provide psychosocial support, partake in shared-decision making, translate complex information, and resolve controversies with sound science in a variety of settings. Addressing physicians at every level of training and practice, Physician Communication: Connecting with Patients, Peers, and the Public will enable providers to examine, analyse, and improve their skills in the art and science of communication. Divided into four sections: Face-to-face Communications; Digital Communications;Public Speaking; and Traditional Media, this book will help physicians navigate various situations using different methods and modes of communication.
Book Synopsis Therapeutic Communication by : Herschel Knapp
Download or read book Therapeutic Communication written by Herschel Knapp and published by SAGE Publications. This book was released on 2014-03-11 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of Herschel Knapp’s Therapeutic Communication: Developing Professional Skills provides beginners and seasoned professionals with the skills to navigate the facts and feelings endemic to professional therapeutic communication. With a comprehensive perspective, Dr. Knapp clearly and effectively explains differences between casual and therapeutic relationships, focusing on key elements such as the therapeutic process, social and emotional factors, and professionalism. Organized into discrete sections to highlight individual skills, each chapter follows a unified format, encouraging readers to apply their knowledge frequently. “Students often struggle with core concepts related to therapy. This book takes those struggles and clears up any doubts about the basics and guides them toward becoming experts in their field.” —Daniel Velazquez, Cetys Universidad “Whether you’re a therapist or a high school counselor, the skills outlined and described in [this book] are paramount to the success of any helping relationship.” —Lisa Clark Keith, Fresno Pacific University “I was inspired by Dr. Knapp’s ability to capture the emotions, techniques, and skills necessary to have a successful helping relationship in an easy to follow manner . . . the text takes the reader from the beginning to the end of a counseling relationship seamlessly . . . Students will find the straightforward nature of the book a staple of their professional library. This is the type of text you keep close at hand throughout your professional career.” —Shawn P. Parmanand, Walden University
Book Synopsis When Doctors Become Patients by : Robert Klitzman
Download or read book When Doctors Become Patients written by Robert Klitzman and published by Oxford University Press. This book was released on 2008 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: For many doctors, their role as powerful healer precludes thoughts of ever getting sick themselves. When they do, it initiates a profound shift of awareness-- not only in their sense of their selves, which is invariably bound up with the "invincible doctor" role, but in the way that they view their patients and the doctor-patient relationship. While some books have been written from first-person perspectives on doctors who get sick-- by Oliver Sacks among them-- and TV shows like "House" touch on the topic, never has there been a "systematic, integrated look" at what the experience is like for doctors who get sick, and what it can teach us about our current health care system and more broadly, the experience of becoming ill.The psychiatrist Robert Klitzman here weaves together gripping first-person accounts of the experience of doctors who fall ill and see the other side of the coin, as a patient. The accounts reveal how dramatic this transformation can be-- a spiritual journey for some, a radical change of identity for others, and for some a new way of looking at the risks and benefits of treatment options. For most however it forever changes the way they treat their own patients. These questions are important not just on a human interest level, but for what they teach us about medicine in America today. While medical technology advances, the health care system itself has become more complex and frustrating, and physician-patient trust is at an all-time low. The experiences offered here are unique resource that point the way to a more humane future.
Book Synopsis Doctor-patient Communication by : David Pendleton
Download or read book Doctor-patient Communication written by David Pendleton and published by . This book was released on 1983 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Communication Skills for the Healthcare Professional, Enhanced Edition by : Laurie Kelly McCorry
Download or read book Communication Skills for the Healthcare Professional, Enhanced Edition written by Laurie Kelly McCorry and published by Jones & Bartlett Learning. This book was released on 2020-06-08 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator.
Book Synopsis Professional and Therapeutic Communication by : Melanie Birks
Download or read book Professional and Therapeutic Communication written by Melanie Birks and published by Oxford University Press, USA. This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Title -- Copyright -- Contents -- List of Figures -- List of Tables -- Preface -- About the authors -- Acknowledgments -- Part 1: Communication professionally and therapeutically -- 1 An introduction to professional and therapeutic communication -- Introduction -- What is professional and therapeutic communication? -- Why do we need to study professional and therapeutic communication? -- How do we ensure communication is professional and therapeutic? -- Who are we communicating with? -- Conclusion -- 2 Principles and practices in communication -- Introduction -- Three models of communication -- Verbal and non-verbal communication -- Compassionate intention -- Conclusion -- 3 Communication and self -- Introduction -- Self-awareness -- Emotional intelligence -- Empathy -- Mindfulness -- Professional presence -- Self-care in communication -- Conclusion -- 4 Reflection and clinical supervision -- Introduction -- Professional self-awareness -- Reflection -- Reflective practice -- Supervision -- Giving and receiving feedback -- Resilience -- Conclusion -- Part 2: Professional and Therapeutic Communication In Context -- 5 Interprofessional communication -- What is interprofessional communication? -- Why is interprofessional communication important? -- What are the elements of effective interprofessional communication? -- Strengthening interprofessional practice through communication skills -- Stereotyping as a shortcut to knowing -- Maximising communication effectiveness -- Interprofessional practice and the liminal space -- Ways forward -- Conclusion -- 6 Communicating in culturally diverse contexts -- Introduction -- What is culture? -- Communication and cultural diversity -- Viewing culture -- Cultural competence -- Culture, context and communication -- Cultural value dimensions -- Language barriers and the use of interpreters.
Book Synopsis Improving Palliative Care for Cancer by : National Research Council
Download or read book Improving Palliative Care for Cancer written by National Research Council and published by National Academies Press. This book was released on 2001-10-19 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: In our society's aggressive pursuit of cures for cancer, we have neglected symptom control and comfort care. Less than one percent of the National Cancer Institute's budget is spent on any aspect of palliative care research or education, despite the half million people who die of cancer each year and the larger number living with cancer and its symptoms. Improving Palliative Care for Cancer examines the barriersâ€"scientific, policy, and socialâ€"that keep those in need from getting good palliative care. It goes on to recommend public- and private-sector actions that would lead to the development of more effective palliative interventions; better information about currently used interventions; and greater knowledge about, and access to, palliative care for all those with cancer who would benefit from it.
