If Disney Ran Your Hospital

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Publisher : Distributed (Non-Hap)
ISBN 13 :
Total Pages : 228 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis If Disney Ran Your Hospital by : Fred Lee

Download or read book If Disney Ran Your Hospital written by Fred Lee and published by Distributed (Non-Hap). This book was released on 2004 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using examples from his work with Disney and as a senior-level hospital executive, author Fred Lee challenges the assumptions that have defined customer service in healthcare. In this unique book, he focuses on the similarities between Disney and hospitals--both provide an "experience," not just a service. It shows how hospitals can emulate the strategies that earn Disney the trust and loyalty of their guests and employees. The book explains why standard service excellence initiatives in healthcare have not led to high patient satisfaction and loyalty, and it provides 9 1⁄2 principles that will help hospitals gain the competitive advantage that comes from being seen as "the best" by their own employees, consumers, and community.

The Walt Disney World Trivia Book

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Publisher :
ISBN 13 : 9781887140492
Total Pages : 0 pages
Book Rating : 4.1/5 (44 download)

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Book Synopsis The Walt Disney World Trivia Book by : Louis A. Mongello

Download or read book The Walt Disney World Trivia Book written by Louis A. Mongello and published by . This book was released on 2004 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Not a travel planner or guidebook, this unique and entertaining collection of trivia questions is filled with secrets and interesting facts about all aspects of Walt Disney World.

The Hidden Magic of Walt Disney World, 3rd Edition

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Publisher : Simon and Schuster
ISBN 13 : 1507212577
Total Pages : 288 pages
Book Rating : 4.5/5 (72 download)

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Book Synopsis The Hidden Magic of Walt Disney World, 3rd Edition by : Susan Veness

Download or read book The Hidden Magic of Walt Disney World, 3rd Edition written by Susan Veness and published by Simon and Schuster. This book was released on 2020-10-20 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: The latest edition to the successful Hidden Magic series features updated information on the latest attractions at Walt Disney World, including Star Wars: Galaxy’s Edge and Mickey and Minnie’s Runaway Railway! Whether it’s your first or fiftieth visit to Walt Disney World, you’ll be surprised at how much you can miss during your trip. But with this guide to Disney’s hidden treasures you’ll learn: -You can search for more than the usual hidden Mickey. There are other beloved characters like Donald Duck and Minnie Mouse hidden around the parks. -The book Belle reads in Beauty and the Beast is a real book...and you can find out what it is by heading to Maurice’s cottage. -Imagineers hide symbols of themselves around the park to “sign” their work. Including all-new information on Toy Story Land, Star Wars: Galaxy’s Edge, and Mickey and Minnie’s Runaway Railway, The Hidden Magic of Walt Disney World, 3rd Edition will inspire you to relive the magic year after year!

Be Our Guest

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Publisher :
ISBN 13 :
Total Pages : 212 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Be Our Guest by : Disney Institute

Download or read book Be Our Guest written by Disney Institute and published by . This book was released on 2003-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.

Wonderful World of Knowledge

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Publisher :
ISBN 13 : 9780717281640
Total Pages : 98 pages
Book Rating : 4.2/5 (816 download)

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Book Synopsis Wonderful World of Knowledge by : Disney

Download or read book Wonderful World of Knowledge written by Disney and published by . This book was released on 1982 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:

All the Missing Girls

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Publisher : Simon and Schuster
ISBN 13 : 1501107968
Total Pages : 384 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis All the Missing Girls by : Megan Miranda

Download or read book All the Missing Girls written by Megan Miranda and published by Simon and Schuster. This book was released on 2016-06-28 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A...story about the disappearances of two young women--a decade apart--told in reverse"--Amazon.com.

Dear Edward

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Publisher : Dial Press Trade Paperback
ISBN 13 : 1984854801
Total Pages : 401 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis Dear Edward by : Ann Napolitano

Download or read book Dear Edward written by Ann Napolitano and published by Dial Press Trade Paperback. This book was released on 2021-02-02 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • READ WITH JENNA BOOK CLUB PICK AS FEATURED ON TODAY • “Make sure you have tissues handy when you read [this] sure-footed tearjerker” (NPR) about a young boy who must learn to go on after surviving tragedy, from the author of the Oprah’s Book Club pick Hello Beautiful. Now streaming as an Apple TV+ series starring Connie Britton, written and executive produced by Jason Katims (Friday Night Lights and Parenthood) ONE OF THE BEST BOOKS OF THE YEAR: The Washington Post, Parade, LibraryReads What does it mean not just to survive, but to truly live? One summer morning, twelve-year-old Edward Adler, his beloved older brother, his parents, and 183 other passengers board a flight in Newark headed for Los Angeles. Among them are a Wall Street wunderkind, a young woman coming to terms with an unexpected pregnancy, an injured veteran returning from Afghanistan, a business tycoon, and a free-spirited woman running away from her controlling husband. Halfway across the country, the plane crashes. Edward is the sole survivor. Edward’s story captures the attention of the nation, but he struggles to find a place in a world without his family. He continues to feel that a part of himself has been left in the sky, forever tied to the plane and all of his fellow passengers. But then he makes an unexpected discovery—one that will lead him to the answers of some of life’s most profound questions: When you’ve lost everything, how do you find the strength to put one foot in front of the other? How do you learn to feel safe again? How do you find meaning in your life? Dear Edward is at once a transcendent coming-of-age story, a multidimensional portrait of an unforgettable cast of characters, and a breathtaking illustration of all the ways a broken heart learns to love again. Praise for Dear Edward “Dear Edward is that rare book that breaks your heart and stitches it back together during a reading experience that leaves you profoundly altered for the better.”—Jodi Picoult, New York Times bestselling author of Mad Honey “Will lead you toward something wonderous, something profound.”—Kevin Wilson, New York Times bestselling author of Now Is Not the Time to Panic

Disney's Wonderful World of Knowledge Year Book 1985

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Publisher :
ISBN 13 : 9780717281480
Total Pages : 128 pages
Book Rating : 4.2/5 (814 download)

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Book Synopsis Disney's Wonderful World of Knowledge Year Book 1985 by :

Download or read book Disney's Wonderful World of Knowledge Year Book 1985 written by and published by . This book was released on 1985 with total page 128 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Disney Ideas Book

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Publisher : Penguin
ISBN 13 : 146548308X
Total Pages : 202 pages
Book Rating : 4.4/5 (654 download)

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Book Synopsis Disney Ideas Book by : DK

Download or read book Disney Ideas Book written by DK and published by Penguin. This book was released on 2018-10-02 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring your love of Disney to life with more than 100 amazing and creative projects and activities. The perfect rainy-day gift for kids who love Disney and enjoy crafting. Let their imaginations run wild with more than 100 enchanting Disney inspired arts and crafts, party games, puzzles, papercraft and many more fun and practical activities. With stunning photography and clear step-by-step instructions, the Disney Ideas Book guides you through each exciting project, from growing grass hair on Frozen trolls and creating The Lion King animal masks to crafting festive Mickey Mouse hanging decorations and Winnie the Pooh party hats. There are top tips on every page to help make your creations a success, with handy templates provided at the back of the book. Featuring family favourite characters from animation and live-action movies and TV, including Frozen, Toy Story, Moana, Inside Out and Cinderella.

In a Holidaze

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Publisher : Gallery Books
ISBN 13 : 1982163631
Total Pages : 336 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis In a Holidaze by : Christina Lauren

Download or read book In a Holidaze written by Christina Lauren and published by Gallery Books. This book was released on 2020-10-20 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE INSTANT NEW YORK TIMES BESTSELLER One Christmas wish, two brothers, and a lifetime of hope are on the line for hapless Maelyn Jones in In a Holidaze, the quintessential holiday romantic novel by Christina Lauren, the New York Times bestselling author of The Unhoneymooners. It’s the most wonderful time of the year…but not for Maelyn Jones. She’s living with her parents, hates her going-nowhere job, and has just made a romantic error of epic proportions. But perhaps worst of all, this is the last Christmas Mae will be at her favorite place in the world—the snowy Utah cabin where she and her family have spent every holiday since she was born, along with two other beloved families. Mentally melting down as she drives away from the cabin for the final time, Mae throws out what she thinks is a simple plea to the universe: Please. Show me what will make me happy. The next thing she knows, tires screech and metal collides, everything goes black. But when Mae gasps awake…she’s on an airplane bound for Utah, where she begins the same holiday all over again. With one hilarious disaster after another sending her back to the plane, Mae must figure out how to break free of the strange time loop—and finally get her true love under the mistletoe. Jam-packed with yuletide cheer, an unforgettable cast of characters, and Christina Lauren’s trademark “downright hilarious” (Helen Hoang, author of The Bride Test) hijinks, this swoon-worthy romantic read will make you believe in the power of wishes and the magic of the holidays.

The Ride of a Lifetime

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Publisher : Random House
ISBN 13 : 0399592091
Total Pages : 282 pages
Book Rating : 4.3/5 (995 download)

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Book Synopsis The Ride of a Lifetime by : Robert Iger

Download or read book The Ride of a Lifetime written by Robert Iger and published by Random House. This book was released on 2019-09-23 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • A memoir of leadership and success: The executive chairman of Disney, Time’s 2019 businessperson of the year, shares the ideas and values he embraced during his fifteen years as CEO while reinventing one of the world’s most beloved companies and inspiring the people who bring the magic to life. NAMED ONE OF THE BEST BOOKS OF THE YEAR BY NPR Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger—think global—and turn Disney into a stronger brand in international markets. Today, Disney is the largest, most admired media company in the world, counting Pixar, Marvel, Lucasfilm, and 21st Century Fox among its properties. Its value is nearly five times what it was when Iger took over, and he is recognized as one of the most innovative and successful CEOs of our era. In The Ride of a Lifetime, Robert Iger shares the lessons he learned while running Disney and leading its 220,000-plus employees, and he explores the principles that are necessary for true leadership, including: • Optimism. Even in the face of difficulty, an optimistic leader will find the path toward the best possible outcome and focus on that, rather than give in to pessimism and blaming. • Courage. Leaders have to be willing to take risks and place big bets. Fear of failure destroys creativity. • Decisiveness. All decisions, no matter how difficult, can be made on a timely basis. Indecisiveness is both wasteful and destructive to morale. • Fairness. Treat people decently, with empathy, and be accessible to them. This book is about the relentless curiosity that has driven Iger for forty-five years, since the day he started as the lowliest studio grunt at ABC. It’s also about thoughtfulness and respect, and a decency-over-dollars approach that has become the bedrock of every project and partnership Iger pursues, from a deep friendship with Steve Jobs in his final years to an abiding love of the Star Wars mythology. “The ideas in this book strike me as universal” Iger writes. “Not just to the aspiring CEOs of the world, but to anyone wanting to feel less fearful, more confidently themselves, as they navigate their professional and even personal lives.”

Encyclopedia of Walt Disney's Animated Characters

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Publisher :
ISBN 13 : 9780600553380
Total Pages : 320 pages
Book Rating : 4.5/5 (533 download)

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Book Synopsis Encyclopedia of Walt Disney's Animated Characters by : John Grant

Download or read book Encyclopedia of Walt Disney's Animated Characters written by John Grant and published by . This book was released on 1987 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Secrets of Walt Disney World

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Publisher :
ISBN 13 : 9781454908142
Total Pages : 0 pages
Book Rating : 4.9/5 (81 download)

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Book Synopsis Secrets of Walt Disney World by : Dinah Williams

Download or read book Secrets of Walt Disney World written by Dinah Williams and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides facts and little-known details of Walt Disney World Resort in Orlando, Florida.

The Disney Book

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (14 download)

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Book Synopsis The Disney Book by : Jim Fanning

Download or read book The Disney Book written by Jim Fanning and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: From Snow White and the Seven Dwarfs to Wish, Mary Poppins to The Little Mermaid, Disneyland to Tokyo DisneySea, and the fireworks to fan clubs, explore the captivating worlds and groundbreaking creations of Disney and Pixar in this fully updated guide. Marvel at beautiful art and artifacts from The Walt Disney Company's vast historical collections, and discover imaginative moviemaking, enchanting parks, and fascinating collectibles.

Eat Like Walt

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Publisher : Disney Editions
ISBN 13 : 9781484782293
Total Pages : 0 pages
Book Rating : 4.7/5 (822 download)

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Book Synopsis Eat Like Walt by : Marcy Carriker Smothers

Download or read book Eat Like Walt written by Marcy Carriker Smothers and published by Disney Editions. This book was released on 2017-09-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Eat Like Walt, explores the lore of each land, beginning with Main Street, U.S.A., an homage to Walt's childhood home of Marceline, Missouri, to Tomorrowland, set in futuristic 1986, a year Disney would not live long enough to see. Although Disneyland opened in 1955, its culinary history dates back to 1923 when Walt Disney first arrived in Hollywood. Walt was a simple eater yet a big dreamer. By 1934, four years before his first feature film, Snow White and the Seven Dwarfs, would be released, Mickey Mouse had made him famous enough to have a recipe published in Better Homes & Gardens magazine. Ask fans what Walt's favorite food was and most will say, "Chili." Chili has a cult status at Disneyland. People want to eat what Walt ate, the way he ate, where he ate it.

The Book of Mouse

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Publisher :
ISBN 13 : 9780984341504
Total Pages : 318 pages
Book Rating : 4.3/5 (415 download)

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Book Synopsis The Book of Mouse by : Jim Korkis

Download or read book The Book of Mouse written by Jim Korkis and published by . This book was released on 2013-11-16 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: "(Almost) everything you wanted to know about Mickey Mouse! Thousands of facts, quotes, and stories about Walt Disney's famous alter-ego." -- Back cover.

CHIEF O'NEILL

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Publisher :
ISBN 13 : 9781838254407
Total Pages : pages
Book Rating : 4.2/5 (544 download)

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Book Synopsis CHIEF O'NEILL by : RONAN. O'DRISCOLL

Download or read book CHIEF O'NEILL written by RONAN. O'DRISCOLL and published by . This book was released on 2021 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: