Developing Your Conflict Competence

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Developing Your Conflict Competence

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 047050546X
Total Pages : 292 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Developing Your Conflict Competence by : Craig E. Runde

Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-03-01 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Developing Your Conflict Competence

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 0470588209
Total Pages : 292 pages
Book Rating : 4.4/5 (75 download)

DOWNLOAD NOW!

Book Synopsis Developing Your Conflict Competence by : Craig E. Runde

Download or read book Developing Your Conflict Competence written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2010-01-29 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical resource, this book combines tips, checklists, exercises, and stories to outline concrete processes that improve the way leaders, managers, and anyone within an organization responds to conflict. Beginning with a series of questions and self-diagnostics, the authors show you how to: maintain emotional balance in the face of conflict; implement constructive communications techniques; help others deal with conflicts that are causing organization problems; establish norms for handling conflict; use specific approaches for addressing conflict more effectively. "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." --Jim Kouzes, coauthor of the best-selling book The Leadership Challenge and Dean's Executive Professor of Leadership, Leavey School of Business, Santa Clara University "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" --Marshall Goldsmith, best-selling author of What Got You Here Won't Get You There, Succession: Are You Ready?, and the upcoming MOJO "I've read the authors' first two books, Becoming a Conflict Competent Leader and Building Conflict Competent Teams. Their latest book pulls it all together by providing models, examples, and thought-provoking insight. It will be required reading for my senior management team." --Deborah Jallad, president/chairman, Accredited Surety and Casualty Company, Inc.

Becoming a Conflict Competent Leader

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 1118417224
Total Pages : 325 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Becoming a Conflict Competent Leader by : Craig E. Runde

Download or read book Becoming a Conflict Competent Leader written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2012-11-27 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Building Conflict Competent Teams

Author : Craig E. Runde
Publisher : John Wiley & Sons
ISBN 13 : 0470189479
Total Pages : 261 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Building Conflict Competent Teams by : Craig E. Runde

Download or read book Building Conflict Competent Teams written by Craig E. Runde and published by John Wiley & Sons. This book was released on 2008-06-23 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team?s current state of conflict competence and suggestions for addressing the challenges of today?s virtual and geographically dispersed teams.

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey
Publisher : SAGE Publications
ISBN 13 : 1506320260
Total Pages : 248 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Managing Intercultural Conflict Effectively by : Stella Ting-Toomey

Download or read book Managing Intercultural Conflict Effectively written by Stella Ting-Toomey and published by SAGE Publications. This book was released on 2001-07-25 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Conflict Competence

Author : Marko Irsič
Publisher :
ISBN 13 : 9781791651824
Total Pages : 105 pages
Book Rating : 4.6/5 (518 download)

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Book Synopsis Conflict Competence by : Marko Irsič

Download or read book Conflict Competence written by Marko Irsič and published by . This book was released on 2018-12-14 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is a wealth of knowledge, research, books and training programs about skills and techniques of conflict resolution and conflict transformation, however despite of the vast amount of it, conflicts in general are dealt with poorly, even more, oftentimes they are not even recognized as such before it is too late. One of the reasons is that conflicts are for the most part not understood, accepted as part of reality, nor dealt with consciously. Rather than that, people are dealing with conflicts spontaneously, which is in most cases the exact opposite of how they should act. In addition, people generally perceive the conflict as the other person's fault and themselves as the other's victim or, when refusing to be a victim, a righteous 'punisher'. Since the other person responds in the same way, the conflict only escalates. "There are, however, individuals, groups and sometimes cultures that have a habit of dealing with conflicts productively, namely using a conflict for progress, growth and the improvement of relationships. And they are, knowingly or unknowingly, treating the phenomenon of conflict differently than others. In general, we can call the characteristic that differentiates people who deal with conflicts productively from the rest, conflict competence. It is not a particular set of skills 'per se', but rather a general approach and attitude towards conflict. This book presents a concept of conflict competence as a predisposition for dealing with conflicts productively, proposes and describes a tool for their assessment and gives some general guidelines and suggestions for developing conflict competence.

Conflict Competence

Author : Marko Iršič
Publisher :
ISBN 13 : 9789619431078
Total Pages : pages
Book Rating : 4.4/5 (31 download)

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Book Synopsis Conflict Competence by : Marko Iršič

Download or read book Conflict Competence written by Marko Iršič and published by . This book was released on 2017 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict Management Coaching

Author : Cinnie Noble
Publisher : Cinergy Coaching
ISBN 13 : 9780987739407
Total Pages : 259 pages
Book Rating : 4.7/5 (394 download)

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Book Synopsis Conflict Management Coaching by : Cinnie Noble

Download or read book Conflict Management Coaching written by Cinnie Noble and published by Cinergy Coaching. This book was released on 2011-09 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: CONFLICT MANAGEMENT COACHING: THE CINERGY MODEL describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. CONFLICT MANAGEMENT COACHING is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. TABLE OF CONTENTS * Introduction * The Three Pillars of Conflict Management Coaching * Conflict Management: There Is No Rule Book * Client Engagement * The CINERGY Conflict Management Coaching Model * Conflict Management Coaching Skills * Applications of Conflict Management Coaching * Measuring Conflict Management Coaching

Getting to Resolution

Author : Stewart Levine
Publisher : Berrett-Koehler Publishers
ISBN 13 : 160509580X
Total Pages : 317 pages
Book Rating : 4.6/5 (5 download)

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Book Synopsis Getting to Resolution by : Stewart Levine

Download or read book Getting to Resolution written by Stewart Levine and published by Berrett-Koehler Publishers. This book was released on 2009-11-09 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.

Conflict Management in the Workplace

Author : Shay McConnon
Publisher : How to Books
ISBN 13 : 9781845282479
Total Pages : 0 pages
Book Rating : 4.2/5 (824 download)

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Book Synopsis Conflict Management in the Workplace by : Shay McConnon

Download or read book Conflict Management in the Workplace written by Shay McConnon and published by How to Books. This book was released on 2008-03 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.

Decide & Deliver

Author : Marcia W. Blenko
Publisher : Harvard Business Press
ISBN 13 : 1422147576
Total Pages : 182 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Decide & Deliver by : Marcia W. Blenko

Download or read book Decide & Deliver written by Marcia W. Blenko and published by Harvard Business Press. This book was released on 2010 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: -Identify your critical decisions. Focus on those that matter most to your company's performance. --

Conflict and Communication

Author : Fred E. Jandt
Publisher : SAGE Publications
ISBN 13 : 1506308295
Total Pages : 234 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Conflict and Communication by : Fred E. Jandt

Download or read book Conflict and Communication written by Fred E. Jandt and published by SAGE Publications. This book was released on 2016-03-22 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict and Communication introduces students to important theories, key concepts, and essential research in the study of conflict, along with practical skills for managing conflict in their daily lives. Author Fred E. Jandt illustrates how effective communication can be used to manage conflict in relationships and within organizational and group contexts. Along with foundational coverage of conflict styles, mediation, and negotiation skills, the text also features new and emerging models of conflict management, including chapters examining the challenges of conflict between cultures, a chapter on family and organizations, information on both face-to-face and online bullying, a detailed step-by-step guide for mediation, and more emphasis on online dispute resolution.

Managing Conflict

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Building Cross-Cultural Competence

Author : Charles M. Hampden-Turner
Publisher : Yale University Press
ISBN 13 : 0300130635
Total Pages : 400 pages
Book Rating : 4.3/5 (1 download)

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Book Synopsis Building Cross-Cultural Competence by : Charles M. Hampden-Turner

Download or read book Building Cross-Cultural Competence written by Charles M. Hampden-Turner and published by Yale University Press. This book was released on 2008-10-01 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV

Developing Facilitation Skills: a handbook for group facilitators (3rd ed)

Author :
Publisher : Combat Poverty Agency
ISBN 13 : 1905485670
Total Pages : 116 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Developing Facilitation Skills: a handbook for group facilitators (3rd ed) by :

Download or read book Developing Facilitation Skills: a handbook for group facilitators (3rd ed) written by and published by Combat Poverty Agency. This book was released on with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Conflict Management: Pearson New International Edition

Author : Barbara A. Budjac Corvette
Publisher :
ISBN 13 : 9781292039992
Total Pages : 304 pages
Book Rating : 4.0/5 (399 download)

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Book Synopsis Conflict Management: Pearson New International Edition by : Barbara A. Budjac Corvette

Download or read book Conflict Management: Pearson New International Edition written by Barbara A. Budjac Corvette and published by . This book was released on 2013-11-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appropriate Courses: Conflict Management and Negotiation. Becoming an effective negotiator is a universal skill that can benefit all. Unlike other books, Conflict Management explores how to develop this universal skill, using a very individual, personalized approach. Grounded in theory and research, it examines the psychological and sociological factors inherent in the negotiation process. It explores the complexities of negotiations, by looking at how conflict is related and how temperaments and personality traits impact the process. Filled with exercises, self-assessment tools, examples, and cases, the book links theory to practice and gives readers an opportunity to develop, practice, and perfect their own unique set of negotiation skills.

The Ideal Team Player

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 1119209617
Total Pages : 194 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Ideal Team Player by : Patrick M. Lencioni

Download or read book The Ideal Team Player written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2016-04-25 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.