Designing With And Within Public Organizations

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Designing With and Within Public Organizations

Author : André Schaminée
Publisher : BIS Publishers
ISBN 13 : 9789063694975
Total Pages : 192 pages
Book Rating : 4.6/5 (949 download)

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Book Synopsis Designing With and Within Public Organizations by : André Schaminée

Download or read book Designing With and Within Public Organizations written by André Schaminée and published by BIS Publishers. This book was released on 2019-03-05 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design practices increasingly appeal to public organizations as a new and promising approach, but how can we make collaboration between designers and public sector innovators successful? Worldwide, design thinking is being used to come up with meaningful solutions for wicked social problems. However, the way in which public organizations operate in practice is not always in sync with the ways of working, techniques and mentality of design thinking. This book offers advice on how to ensure that a carefully executed design-thinking process actually leads to the desired change. With the help of a methodological approach and a number of insightful examples, this book illustrates how the practice of designers and public organizations, both on the work floor and in the boardroom, can be connected. This process is not about erasing the differences between designers and public organizations, but about turning these differences into something productive. This book will help to create the right context for an impactful design-thinking process with and within public organizations.

Transforming Public Services by Design

Author : Sabine Junginger
Publisher : Taylor & Francis
ISBN 13 : 1317007875
Total Pages : 200 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis Transforming Public Services by Design by : Sabine Junginger

Download or read book Transforming Public Services by Design written by Sabine Junginger and published by Taylor & Francis. This book was released on 2016-12-01 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: For policy makers and policy implementers, design challenges abound. Every design challenge presents an opportunity for change and transformation. To get from policy intent to policy outcome, however, is not a straightforward journey. It involves people and services as much as it involves policies and organizations. Of all organizations, perhaps government agencies are perceived to be the least likely to change. They are embedded in enormous bureaucratic structures that have grown over decades, if not centuries. In effect, many people have given up hope that such an institution can ever change its ways of doing business. And yet, from a human-centered design perspective, they present a fabulous challenge. Designed by people for people, they have a mandate to be citizen-centered, but they often fall short of this goal. If human-centered design can make a difference in this organizational context, it is likely to have an equal or greater impact on an organization that shows more flexibility; for example, one that is smaller in size and less entangled in legal or political frameworks. Transforming Public Services by Design offers a human-centered design perspective on policies, organizations and services. Three design projects by large-scale government agencies illustrate the implications for organizations and the people involved in designing public services: the Tax Forms Simplification Project by the Internal Revenue Service (1978-1983), the Domestic Mail Manual Transformation Project by the United States Postal Service (2001-2005) and the Integrated Tax Design Project by the Australian Tax Office. These case studies offer a unique demonstration of the role of human-centered design in policy context. This book aims to support designers and managers of all backgrounds who want to know more about reorienting policies, organizations and services around people.

Public Management as a Design-Oriented Professional Discipline

Author : Michael Barzelay
Publisher : Edward Elgar Publishing
ISBN 13 : 178811910X
Total Pages : 319 pages
Book Rating : 4.7/5 (881 download)

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Book Synopsis Public Management as a Design-Oriented Professional Discipline by : Michael Barzelay

Download or read book Public Management as a Design-Oriented Professional Discipline written by Michael Barzelay and published by Edward Elgar Publishing. This book was released on 2019 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: While public management has become widely spoken of, its identity and character is not well-defined. Such disparity is an underlying problem in developing public management within academia, and in the eyes of practitioners. In this book, Michael Barzelay tackles the challenge of making public management into a true professional discipline. Barzelay argues that public management needs to integrate contrasting conceptions of professional practice. By pressing forward an expansive idea of design in public management, Barzelay formulates a fresh vision of public management in practice and outlines its implications for research, curriculum development and disciplinary identity.

Design for Policy

Author : Christian Bason
Publisher : Routledge
ISBN 13 : 1317152409
Total Pages : 450 pages
Book Rating : 4.3/5 (171 download)

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Book Synopsis Design for Policy by : Christian Bason

Download or read book Design for Policy written by Christian Bason and published by Routledge. This book was released on 2016-04-22 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design for Policy is the first publication to chart the emergence of collaborative design approaches to innovation in public policy. Drawing on contributions from a range of the world’s leading academics, design practitioners and public managers, it provides a rich, detailed analysis of design as a tool for addressing public problems and capturing opportunities for achieving better and more efficient societal outcomes. In his introduction, Christian Bason suggests that design may offer a fundamental reinvention of the art and craft of policy making for the twenty-first century. From challenging current problem spaces to driving the creative quest for new solutions and shaping the physical and virtual artefacts of policy implementation, design holds a significant yet largely unexplored potential. The book is structured in three main sections, covering the global context of the rise of design for policy, in-depth case studies of the application of design to policy making, and a guide to concrete design tools for policy intent, insight, ideation and implementation. The summary chapter lays out a future agenda for design in government, suggesting how to position design more firmly on the public policy stage. Design for Policy is intended as a resource for leaders and scholars in government departments, public service organizations and institutions, schools of design and public management, think tanks and consultancies that wish to understand and use design as a tool for public sector reform and innovation.

Design for Social Innovation

Author : Mariana Amatullo
Publisher : Routledge
ISBN 13 : 1000464512
Total Pages : 487 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Design for Social Innovation by : Mariana Amatullo

Download or read book Design for Social Innovation written by Mariana Amatullo and published by Routledge. This book was released on 2021-11-29 with total page 487 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United Nations, Australia Post, and governments in the UK, Finland, Taiwan, France, Brazil, and Israel are just a few of the organizations and groups utilizing design to drive social change. Grounded by a global survey in sectors as diverse as public health, urban planning, economic development, education, humanitarian response, cultural heritage, and civil rights, Design for Social Innovation captures these stories and more through 45 richly illustrated case studies from six continents. From advocating to understanding and everything in between, these cases demonstrate how designers shape new products, services, and systems while transforming organizations and supporting individual growth. How is this work similar or different around the world? How are designers building sustainable business practices with this work? Why are organizations investing in design capabilities? What evidence do we have of impact by design? Leading practitioners and educators, brought together in seven dynamic roundtable discussions, provide context to the case studies. Design for Social Innovation is a must-have for professionals, organizations, and educators in design, philanthropy, social innovation, and entrepreneurship. This book marks the first attempt to define the contours of a global overview that showcases the cultural, economic, and organizational levers propelling design for social innovation forward today.

Design Justice

Author : Sasha Costanza-Chock
Publisher : MIT Press
ISBN 13 : 0262043459
Total Pages : 358 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Design Justice by : Sasha Costanza-Chock

Download or read book Design Justice written by Sasha Costanza-Chock and published by MIT Press. This book was released on 2020-03-03 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: An exploration of how design might be led by marginalized communities, dismantle structural inequality, and advance collective liberation and ecological survival. What is the relationship between design, power, and social justice? “Design justice” is an approach to design that is led by marginalized communities and that aims expilcitly to challenge, rather than reproduce, structural inequalities. It has emerged from a growing community of designers in various fields who work closely with social movements and community-based organizations around the world. This book explores the theory and practice of design justice, demonstrates how universalist design principles and practices erase certain groups of people—specifically, those who are intersectionally disadvantaged or multiply burdened under the matrix of domination (white supremacist heteropatriarchy, ableism, capitalism, and settler colonialism)—and invites readers to “build a better world, a world where many worlds fit; linked worlds of collective liberation and ecological sustainability.” Along the way, the book documents a multitude of real-world community-led design practices, each grounded in a particular social movement. Design Justice goes beyond recent calls for design for good, user-centered design, and employment diversity in the technology and design professions; it connects design to larger struggles for collective liberation and ecological survival.

In the Bubble

Author : John Thackara
Publisher : MIT Press
ISBN 13 : 0262250373
Total Pages : 639 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis In the Bubble by : John Thackara

Download or read book In the Bubble written by John Thackara and published by MIT Press. This book was released on 2006-02-17 with total page 639 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to design a world in which we rely less on stuff, and more on people. We're filling up the world with technology and devices, but we've lost sight of an important question: What is this stuff for? What value does it add to our lives? So asks author John Thackara in his new book, In the Bubble: Designing for a Complex World. These are tough questions for the pushers of technology to answer. Our economic system is centered on technology, so it would be no small matter if "tech" ceased to be an end-in-itself in our daily lives. Technology is not going to go away, but the time to discuss the end it will serve is before we deploy it, not after. We need to ask what purpose will be served by the broadband communications, smart materials, wearable computing, and connected appliances that we're unleashing upon the world. We need to ask what impact all this stuff will have on our daily lives. Who will look after it, and how? In the Bubble is about a world based less on stuff and more on people. Thackara describes a transformation that is taking place now—not in a remote science fiction future; it's not about, as he puts it, "the schlock of the new" but about radical innovation already emerging in daily life. We are regaining respect for what people can do that technology can't. In the Bubble describes services designed to help people carry out daily activities in new ways. Many of these services involve technology—ranging from body implants to wide-bodied jets. But objects and systems play a supporting role in a people-centered world. The design focus is on services, not things. And new principles—above all, lightness—inform the way these services are designed and used. At the heart of In the Bubble is a belief, informed by a wealth of real-world examples, that ethics and responsibility can inform design decisions without impeding social and technical innovation.

Organization Design

Author : Naomi Stanford
Publisher : Routledge
ISBN 13 : 1351867059
Total Pages : 308 pages
Book Rating : 4.3/5 (518 download)

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Book Synopsis Organization Design by : Naomi Stanford

Download or read book Organization Design written by Naomi Stanford and published by Routledge. This book was released on 2018-06-14 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organization Design looks at how to (re)design an organizational system in order to increase productivity, performance and value, and provides the knowledge and methodology to design an adaptive, agile organization capable of handling the kind of continuous organizational change that all businesses face. The book clarifies why and how organizations need to be in a state of readiness to design or redesign, and emphasizes that people as well as business processes must be part of design considerations. With an enhanced international focus, this third edition includes new material on: organization design theories designing ethical, diverse and inclusive organizations the role of leaders in organization design work organization design in public sector organizations and evaluating the success of an organization design project This book is a must-read for students or practitioners involved in organizational design, development and change.

Public Sector Strategy Design

Author : David E. McNabb
Publisher : Routledge
ISBN 13 : 1000193861
Total Pages : 257 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Public Sector Strategy Design by : David E. McNabb

Download or read book Public Sector Strategy Design written by David E. McNabb and published by Routledge. This book was released on 2020-09-24 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Within the public sector, strategies are not designed to influence markets, but instead to guide operations within a complex environment of multilateral power, influence, bargaining, and voting. In this book, authors David McNabb and Chung-Shingh Lee examine five frameworks public sector organization managers have followed when designing public sector strategies. Its purpose is to serve as a guide for managers and administrators of large and small public organizations and agencies. This book is the product of a combined more than sixty years of researching, teaching and leading organizational seminars on the theory and practice of management applications in industrial, commercial, nonprofit and public sector organizations. The book consists of four parts: Strategic Management and Strategy Fundamentals; Frameworks for Designing Strategies; Examples of Public Sector Strategies; and Implementing Strategic Management. Throughout, the focus is on the widespread value of strategic management and adopting the strategy appropriate for the organization. Including chapters on game theory, competitive forces, resources-based view, dynamic capabilities, and network governance, the authors demonstrate ways that real managers of public sector and civil society organizations have put strategic management to work in their organizations. This book will be of interest to both practicing and aspiring public servants.

DESIGN OF PUBLIC ORGANIZATIONS FOR THE 21ST CENTURY.

Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (184 download)

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Book Synopsis DESIGN OF PUBLIC ORGANIZATIONS FOR THE 21ST CENTURY. by :

Download or read book DESIGN OF PUBLIC ORGANIZATIONS FOR THE 21ST CENTURY. written by and published by . This book was released on 2003 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Building Design Capability in the Public Sector

Author : Lisa Malmberg
Publisher : Linköping University Electronic Press
ISBN 13 : 9176855856
Total Pages : 250 pages
Book Rating : 4.1/5 (768 download)

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Book Synopsis Building Design Capability in the Public Sector by : Lisa Malmberg

Download or read book Building Design Capability in the Public Sector written by Lisa Malmberg and published by Linköping University Electronic Press. This book was released on 2017-02-14 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public sector organizations are in need of new approaches to development and innovation. There is a need to develop a capability to better understand priorities, needs and wishes of public sector service users and become more proactive, in order to meet the demands on keeping costs down and quality high. Design is increasingly put forward as a potential answer to this need and there are many initiatives taken across the world to encourage the use of a design approach to development and innovation within public sector. In relation to this trend there is a need to improve the understanding of how public sector organizations develop ability to exploit design; how they develop design capability. This is the focus of this thesis, which through an exploratory study has observed the two initiatives aiming to introduce design and develop design capability within healthcare and social service organizations. One main contribution of this work is an understanding of the design capability concept based on a structured review of the use of the design capability concept in the literature. The concept has previously been used in relation to different aspects of designs in organizations. Another important contribution is the development of an understanding for how design capability is developed based on interpretations founded in the organizational learning perspective of absorptive capacity. The study has identified how different antecedents to development of design capability have influenced this development in the two cases. The findings have identified aspects that both support and impede the development of design capability which are important to acknowledge and address when aiming to develop design capability within a public sector organization. In both cases, the set up of the knowledge transferring efforts focus mainly on developing awareness of design. Similar patterns are seen in other prior and parallel initiatives. The findings however suggest that it is also important to ensure that the organization have access to design competence and that structures like routines, processes and culture support and enable the use of design practice, in order to make design a natural part of the continuous development work.

Designing Bureaucracies

Author : James A. Desveaux
Publisher : Stanford University Press
ISBN 13 : 9780804722810
Total Pages : 288 pages
Book Rating : 4.7/5 (228 download)

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Book Synopsis Designing Bureaucracies by : James A. Desveaux

Download or read book Designing Bureaucracies written by James A. Desveaux and published by Stanford University Press. This book was released on 1995 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing upon evidence from recent experiments in energy policy making in Canada, this book explores the strategic consequences of bureaucratic change, focussing on the technical and political roles of bureaucrats in determining large-scale policy outcomes.

Design Thinking for the Greater Good

Author : Jeanne Liedtka
Publisher : Columbia University Press
ISBN 13 : 0231545851
Total Pages : 530 pages
Book Rating : 4.2/5 (315 download)

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Book Synopsis Design Thinking for the Greater Good by : Jeanne Liedtka

Download or read book Design Thinking for the Greater Good written by Jeanne Liedtka and published by Columbia University Press. This book was released on 2017-09-05 with total page 530 pages. Available in PDF, EPUB and Kindle. Book excerpt: Facing especially wicked problems, social sector organizations are searching for powerful new methods to understand and address them. Design Thinking for the Greater Good goes in depth on both the how of using new tools and the why. As a way to reframe problems, ideate solutions, and iterate toward better answers, design thinking is already well established in the commercial world. Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity can shake up even the most entrenched bureaucracies—and provide a practical roadmap for readers to implement these tools. The design thinkers Jeanne Liedtka, Randy Salzman, and Daisy Azer explore how major agencies like the Department of Health and Human Services and the Transportation and Security Administration in the United States, as well as organizations in Canada, Australia, and the United Kingdom, have instituted principles of design thinking. In each case, these groups have used the tools of design thinking to reduce risk, manage change, use resources more effectively, bridge the communication gap between parties, and manage the competing demands of diverse stakeholders. Along the way, they have improved the quality of their products and enhanced the experiences of those they serve. These strategies are accessible to analytical and creative types alike, and their benefits extend throughout an organization. This book will help today's leaders and thinkers implement these practices in their own pursuit of creative solutions that are both innovative and achievable.

Boards That Make a Difference

Author : John Carver
Publisher : John Wiley & Sons
ISBN 13 : 1118046706
Total Pages : 312 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Boards That Make a Difference by : John Carver

Download or read book Boards That Make a Difference written by John Carver and published by John Wiley & Sons. This book was released on 2011-03-10 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this revised and updated third edition, Carver continues to debunk the entrenched beliefs and habits that hobble boards and to replace them with his innovative approach to effective governance. This proven model offers an empowering and fundamental redesign of the board role and emphasizes values, vision, empowerment of both the board and staff, and strategic ability to lead leaders. Policy Governance gives board members and staff a new approach to board job design, board-staff relationships, the role of the chief executive, performance monitoring, and virtually every aspect of the board-management relationship. This latest edition has been updated and expanded to include explanatory diagrams that have been used by thousands of Carver's seminar participants. It also contains illustrative examples of Policy Governance model policies that have been created by real-world organizations. In addition, this third edition of Boards That Make a Difference includes a new chapter on model criticisms and the challenges of governance research.

Org Design for Design Orgs

Author : Peter Merholz
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491938358
Total Pages : 260 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Org Design for Design Orgs by : Peter Merholz

Download or read book Org Design for Design Orgs written by Peter Merholz and published by "O'Reilly Media, Inc.". This book was released on 2016-08-22 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most out of their investment. This practical guide provides guidelines for creating and leading design teams within your organization, and explores ways to use design as part of broader strategic planning. You’ll discover: Why design’s role has evolved in the digital age How to infuse design into every product and service experience The 12 qualities of effective design organizations How to structure your design team through a Centralized Partnership Design team roles and evolution The process of recruiting and hiring designers How to manage your design team and promote professional growth

Designing Public Policies

Author : Department of Political Science Michael Howlett
Publisher : Routledge
ISBN 13 : 1136879005
Total Pages : 257 pages
Book Rating : 4.1/5 (368 download)

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Book Synopsis Designing Public Policies by : Department of Political Science Michael Howlett

Download or read book Designing Public Policies written by Department of Political Science Michael Howlett and published by Routledge. This book was released on 2010-12-17 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides a concise and accessible introduction to the principles and elements of policy design in contemporary governance. Howlett seeks to examine in detail the range of substantive and procedural policy instruments that together comprise the toolbox from which governments select specific tools expected to resolve policy problems. Guiding students through the study of the instruments used by governments in carrying out their tasks, adapting to, and altering, their environments, this book: Discusses several current trends in instrument use often linked to factors such as globalization and the increasingly networked nature of modern society. Considers the principles behind the selection and use of specific types of instruments in contemporary government. Evaluates in detail the merits, demerits and rationales for the use of specific organization, regulatory, financial and information-based tools and the trends visible in their use Addresses the issues of instrument mixes and their (re)design in a discussion of the future research agenda of policy design. Providing a comprehensive overview of this essential component of modern governance and featuring helpful definitions of key concepts and further reading, this book is essential reading for all students of public policy, administration and management.

Design as Democratic Inquiry

Author : Carl Disalvo
Publisher : MIT Press
ISBN 13 : 0262368951
Total Pages : 235 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Design as Democratic Inquiry by : Carl Disalvo

Download or read book Design as Democratic Inquiry written by Carl Disalvo and published by MIT Press. This book was released on 2022-02-08 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: Through practices of collaborative imagination and making, or "doing design otherwise,” design experiments can contribute to keeping local democracies vibrant. In this counterpoint to the grand narratives of design punditry, Carl DiSalvo presents what he calls “doing design otherwise.” Arguing that democracy requires constant renewal and care, he shows how designers can supply novel contributions to local democracy by drawing together theory and practice, making and reflection. The relentless pursuit of innovation, uncritical embrace of the new and novel, and treatment of all things as design problems, says DiSalvo, can lead to cultural imperialism. In Design as Democratic Inquiry, he recounts a series of projects that exemplify engaged design in practice. These experiments in practice-based research are grounded in collaborations with communities and institutions. The projects DiSalvo describes took place from 2014 to 2019 in Atlanta. Rather than presume that government, industry—or academia—should determine the outcome, the designers began with the recognition that the residents and local organizations were already creative and resourceful. DiSalvo uses the projects to show how design might work as a mode of inquiry. Resisting heroic stories of design and innovation, he argues for embracing design as fragile, contingent, partial, and compromised. In particular, he explores how design might be leveraged to facilitate a more diverse civic imagination. A fundamental tenet of design is that the world is made, and therefore it could be made differently. A key concept is that democracy requires constant renewal and care. Thus, designing becomes a way to care, together, for our collective future.