Data Driven Sales

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Data Driven

Author : Jenny Dearborn
Publisher : John Wiley & Sons
ISBN 13 : 1119043352
Total Pages : 252 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Data Driven by : Jenny Dearborn

Download or read book Data Driven written by Jenny Dearborn and published by John Wiley & Sons. This book was released on 2015-02-02 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: A "how-to" guide to boosting sales through predictive and prescriptive analytics Data Driven is a uniquely practical guide to increasing sales success, using the power of data analytics. Written by one of the world's leading authorities on the topic, this book shows you how to transform the corporate sales function by leveraging big data into better decision-making, more informed strategy, and increased effectiveness throughout the organization. Engaging and informative, this book tells the story of a newly hired sales chief under intense pressure to deliver higher performance from her team, and how data analytics becomes the ultimate driver behind the sales function turnaround. Each chapter features insightful commentary and practical notes on the points the story raises, and one entire chapter is devoted solely to laying out the Prescriptive Action Model step-by-step giving you the actionable guidance you need to put it into action in your own organization. Predictive and prescriptive analytics is poised to change corporate sales, and companies that fail to adapt to the new realities and adopt the new practices will be left behind. This book explains why the Prescriptive Action Model is the key corporate sales weapon of the 21st Century, and how you can implement this dynamic new resource to bring value to your business. Exploit one of the last remaining sources of competitive advantage Re-engineer the sales function to optimize success rates Implement a more effective analytics model to drive efficient change Boost operational effectiveness and decision making with big data There are fewer competitive edges to gain than ever before. The only thing that's left is to execute business with maximum efficiency and make the smartest business decisions possible. Predictive analytics is the essential method behind this new standard, and Data Driven is the practical guide to complete, efficient implementation.

Data Driven

Author : Jenny Dearborn
Publisher : John Wiley & Sons
ISBN 13 : 1119043352
Total Pages : 252 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Data Driven by : Jenny Dearborn

Data-Driven Sales

Author : Clearbit
Publisher :
ISBN 13 : 9781717757593
Total Pages : 148 pages
Book Rating : 4.7/5 (575 download)

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Book Synopsis Data-Driven Sales by : Clearbit

Download or read book Data-Driven Sales written by Clearbit and published by . This book was released on 2018-04-25 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The days of steak dinners, generic email blasts, and smooth talking are rapidly fading. Businesses are relying on data to power their decisions, be more efficient, and grow faster. Salespeople are too. Personalization, automation, and smart management are just some of the ways that sales teams are saving time, improving conversion rates, and closing more deals. We interviewed leaders in B2B SaaS sales at companies like HubSpot, Salesloft, and OpenView to get practical advice on how to be a data-driven salesperson. In Data-Driven Sales, you'll get insight on a number of areas, including: Chapter 1 -- How to price your SaaS product Chapter 2 -- Using data for inbound lead qualification Chapter 3 -- The basics of scaling outbound sales Chapter 4 -- How to increase outbound email conversion Chapter 5 -- The art & science of predictive sales forecasting Chapter 6 -- Finding buying triggers Chapter 7 -- Optimizing sales compensation Chapter 8 -- How to create a repeatable sales process Chapter 9 -- Measure, motivate, and improve your sales team's performance Chapter 10 -- The formula to scoring & hiring great sales reps Regardless of how technical you are, you can use data to make an impact in your day-to-day. Use these tips from Data-Driven Sales to become a modern salesperson, enhancing the way you see your product, leads, and team. Here's what one of our readers had to say about Data-Driven Sales: "Every chapter shows exactly how a company overcame their challenges and tactical ways you can do the same. Most sales advice in SaaS is generic. This isn't." Hiten Shah, Co-Founder of Quick Sprout

Data Driven Marketing For Dummies

Author : David Semmelroth
Publisher : For Dummies
ISBN 13 : 9781118615843
Total Pages : 0 pages
Book Rating : 4.6/5 (158 download)

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Book Synopsis Data Driven Marketing For Dummies by : David Semmelroth

Download or read book Data Driven Marketing For Dummies written by David Semmelroth and published by For Dummies. This book was released on 2013-10-07 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Embrace data and use it to sell and market your products Data is everywhere and it keeps growing and accumulating. Companies need to embrace big data and make it work harder to help them sell and market their products. Successful data analysis can help marketing professionals spot sales trends, develop smarter marketing campaigns, and accurately predict customer loyalty. Data Driven Marketing For Dummies helps companies use all the data at their disposal to make current customers more satisfied, reach new customers, and sell to their most important customer segments more efficiently. Identifying the common characteristics of customers who buy the same products from your company (or who might be likely to leave you) Tips on using data to predict customer purchasing behavior based on past performance Using customer data and marketing analytics to predict when customers will purchase certain items Information on how data collected can help with merchandise planning Breaking down customers into segments for easier market targeting Building a 360 degree view of a customer base Data Driven Marketing For Dummies assists marketing professionals at all levels of business in accelerating sales through analytical insights.

Data-Driven Marketing

Author : Mark Jeffery
Publisher : John Wiley & Sons
ISBN 13 : 0470504544
Total Pages : 325 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Data-Driven Marketing by : Mark Jeffery

Download or read book Data-Driven Marketing written by Mark Jeffery and published by John Wiley & Sons. This book was released on 2010-02-08 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: NAMED BEST MARKETING BOOK OF 2011 BY THE AMERICAN MARKETING ASSOCIATION How organizations can deliver significant performance gains through strategic investment in marketing In the new era of tight marketing budgets, no organization can continue to spend on marketing without knowing what's working and what's wasted. Data-driven marketing improves efficiency and effectiveness of marketing expenditures across the spectrum of marketing activities from branding and awareness, trail and loyalty, to new product launch and Internet marketing. Based on new research from the Kellogg School of Management, this book is a clear and convincing guide to using a more rigorous, data-driven strategic approach to deliver significant performance gains from your marketing. Explains how to use data-driven marketing to deliver return on marketing investment (ROMI) in any organization In-depth discussion of the fifteen key metrics every marketer should know Based on original research from America's leading marketing business school, complemented by experience teaching ROMI to executives at Microsoft, DuPont, Nisan, Philips, Sony and many other firms Uses data from a rigorous survey on strategic marketing performance management of 252 Fortune 1000 firms, capturing $53 billion of annual marketing spending In-depth examples of how to apply the principles in small and large organizations Free downloadable ROMI templates for all examples given in the book With every department under the microscope looking for results, those who properly use data to optimize their marketing are going to come out on top every time.

The Sales Acceleration Formula

Author : Mark Roberge
Publisher : John Wiley & Sons
ISBN 13 : 1119047072
Total Pages : 227 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis The Sales Acceleration Formula by : Mark Roberge

Download or read book The Sales Acceleration Formula written by Mark Roberge and published by John Wiley & Sons. This book was released on 2015-02-24 with total page 227 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use data, technology, and inbound selling to build a remarkable team and accelerate sales The Sales Acceleration Formula provides a scalable, predictable approach to growing revenue and building a winning sales team. Everyone wants to build the next $100 million business and author Mark Roberge has actually done it using a unique methodology that he shares with his readers. As an MIT alum with an engineering background, Roberge challenged the conventional methods of scaling sales utilizing the metrics-driven, process-oriented lens through which he was trained to see the world. In this book, he reveals his formulas for success. Readers will learn how to apply data, technology, and inbound selling to every aspect of accelerating sales, including hiring, training, managing, and generating demand. As SVP of Worldwide Sales and Services for software company HubSpot, Mark led hundreds of his employees to the acquisition and retention of the company's first 10,000 customers across more than 60 countries. This book outlines his approach and provides an action plan for others to replicate his success, including the following key elements: Hire the same successful salesperson every time — The Sales Hiring Formula Train every salesperson in the same manner — The Sales Training Formula Hold salespeople accountable to the same sales process — The Sales Management Formula Provide salespeople with the same quality and quantity of leads every month — The Demand Generation Formula Leverage technology to enable better buying for customers and faster selling for salespeople Business owners, sales executives, and investors are all looking to turn their brilliant ideas into the next $100 million revenue business. Often, the biggest challenge they face is the task of scaling sales. They crave a blueprint for success, but fail to find it because sales has traditionally been referred to as an art form, rather than a science. You can't major in sales in college. Many people question whether sales can even be taught. Executives and entrepreneurs are often left feeling helpless and hopeless. The Sales Acceleration Formula completely alters this paradigm. In today's digital world, in which every action is logged and masses of data sit at our fingertips, building a sales team no longer needs to be an art form. There is a process. Sales can be predictable. A formula does exist.

How To Win Customers Every Day _ Volume 7

Author : MAX EDITORIAL
Publisher : Max Editorial
ISBN 13 : 1779714858
Total Pages : 66 pages
Book Rating : 4.7/5 (797 download)

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Book Synopsis How To Win Customers Every Day _ Volume 7 by : MAX EDITORIAL

Download or read book How To Win Customers Every Day _ Volume 7 written by MAX EDITORIAL and published by Max Editorial. This book was released on 2024-05-13 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of sales is constantly changing. Traditional techniques, based on intuition and experience, are increasingly less effective. In today's competitive landscape, success depends on the ability to make strategic, personalized decisions driven by hard data. That's where data-driven selling comes in. This innovative approach uses data analysis to identify sales opportunities and personalize the approach for each customer, significantly increasing the chances of success. In this comprehensive ebook, you will find a comprehensive guide to mastering data-driven selling. We will cover everything from basic concepts to advanced strategies, with practical examples and tools to help you apply this knowledge in your daily life. Chapter 1: The Importance of Data Analysis in Sales In this chapter, you will understand why data analysis is crucial to sales success. We'll explore the benefits this approach offers, such as: •Better customer understanding: Data analytics allows you to identify your customers' needs, wants, and behaviors, creating a solid foundation for personalization. •Strategic decision making: Based on concrete data, you will be able to make more assertive decisions about your sales efforts, optimizing resources and maximizing return on investment (ROI). •Increased sales process efficiency: Data analysis helps identify bottlenecks and inefficiencies in the sales process, allowing you to optimize it and maximize your team's productivity. •Improved customer retention: By better understanding your customers, you will be able to offer more relevant products and services, increasing satisfaction and building loyalty within your customer base. Learn Much More...

Creating a Data-Driven Organization

Author : Carl Anderson
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491916885
Total Pages : 300 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Creating a Data-Driven Organization by : Carl Anderson

Download or read book Creating a Data-Driven Organization written by Carl Anderson and published by "O'Reilly Media, Inc.". This book was released on 2015-07-23 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What do you need to become a data-driven organization? Far more than having big data or a crack team of unicorn data scientists, it requires establishing an effective, deeply-ingrained data culture. This practical book shows you how true data-drivenness involves processes that require genuine buy-in across your company ... Through interviews and examples from data scientists and analytics leaders in a variety of industries ... Anderson explains the analytics value chain you need to adopt when building predictive business models"--Publisher's description.

Modern Perspectives in Business Applications

Author : Syed Abdul Rehman Khan
Publisher : BoD – Books on Demand
ISBN 13 : 1789849721
Total Pages : 138 pages
Book Rating : 4.7/5 (898 download)

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Book Synopsis Modern Perspectives in Business Applications by : Syed Abdul Rehman Khan

Download or read book Modern Perspectives in Business Applications written by Syed Abdul Rehman Khan and published by BoD – Books on Demand. This book was released on 2020-05-13 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is unique! Until now, purchasing and supply management books have had a primarily domestic outlook. However in this book, important issues related to sales management and supply management are handled with a modern perspective. This book has global vision tied into management principles based on an understanding of the sales management and basic job of purchasing and supply management, as all authors have held high-level positions directing the effort. Distinguished researchers from prestigious universities have written chapters and case studies from real-world events that challenge the brightest minds.

Direct, Digital & Data-Driven Marketing

Author : Lisa Spiller
Publisher : SAGE
ISBN 13 : 1529712297
Total Pages : 969 pages
Book Rating : 4.5/5 (297 download)

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Book Synopsis Direct, Digital & Data-Driven Marketing by : Lisa Spiller

Download or read book Direct, Digital & Data-Driven Marketing written by Lisa Spiller and published by SAGE. This book was released on 2020-01-09 with total page 969 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this latest edition of her classic text, Lisa Spiller takes an insightful, in-depth look at contemporary marketing concepts, tactics, and techniques and the dynamic innovations that continue to drive and shape this multi-faceted, multi-dimensional field. Direct, Digital, and Data-Driven Marketing recognizes the growth of the various digital formats as the newest interactive channels for conducting modern marketing. But it does not overlook the traditional principles of direct marketing still relevant today. This book examines the field both as it once was and as it is evolving. With plenty of learning features online resources, the Fifth Edition provides an engaging journey, which will leave any marketing student with a thorough knowledge of how all kinds of businesses manage regular communication with their customer base and target demographic.

The Data Driven Leader

Author : Jenny Dearborn
Publisher : John Wiley & Sons
ISBN 13 : 1119382211
Total Pages : 274 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis The Data Driven Leader by : Jenny Dearborn

Download or read book The Data Driven Leader written by Jenny Dearborn and published by John Wiley & Sons. This book was released on 2017-10-06 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Data is your most valuable leadership asset—here's how to use it The Data Driven Leader presents a clear, accessible guide to solving important leadership challenges through human resources-focused and other data analytics. This engaging book shows you how to transform the HR function and overall organizational effectiveness by using data to make decisions grounded in facts vs. opinions, identify root causes behind your company’s thorniest problems and move toward a winning, future-focused business strategy. Realistic and actionable, this book tells the story of a successful sales executive who, after leading an analytics-driven turnaround (in Data Driven, this book’s predecessor), faces a new turnaround challenge as chief human resources officer. Each chapter features insightful commentary and practical notes on the points the story raises, guiding you to put HR analytics into action in your organization. HR and other leaders cannot afford to overlook the power and competitive advantages of data-driven decision-making and strategies. This book reflects the growing trend of CEOs choosing analytics-minded business leaders to head HR, at a time when workplaces everywhere face game-changing forces including automation, robotics and artificial intelligence. It is urgent that human resources leaders embrace analytics, not only to remain professionally relevant but also to help their organizations successfully navigate this digital transformation. HR professionals can and must: Understand essential data science principles and corporate analytics models Identify and execute effective data analytics initiatives Boost HR and company productivity and performance with metrics that matter Shape an analytics-centric culture that generates data driven leaders Most organizations capture and report data, but data is useless without analysis that leads to action. The Data Driven Leader shows you how to use this tremendous asset to lead your organization higher.

Data Driven Sales Ops

Author : Jeff Nguyen
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.2/5 (235 download)

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Book Synopsis Data Driven Sales Ops by : Jeff Nguyen

Download or read book Data Driven Sales Ops written by Jeff Nguyen and published by . This book was released on 2023-12-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn Data into Growth-Driving Insights for Sales Operations Leaders Do you struggle to derive strategic meaning from endless data? Are your teams stuck reacting instead of planning ahead? Most organizations overload on metrics yet starve for insights. But for sales leaders who can transform statistics into stories that speak to decision makers, data becomes an instrument for influence, not just reporting. In "Data Driven Sales Ops", you'll discover: How to spot crucial performance gaps, risks and opportunities in data trends over time Ways to quantify marketing tactics and selling behaviors driving revenue outcomes Methods to predict sales results incorporating risk scenarios based on historical patterns Approaches for analyzing customer segments, product portfolios and process stages needing optimization Tools to benchmark competitor positioning and growth to inform your strategy Best practices for data-driven storytelling across visual, narrative and humanizing elements Applications to drive adoption and alignment around analytics-based decisions Through frameworks and examples from sales operations, you'll learn to craft compelling data stories that inspire belief, align teams and spark positive change. If you're ready to increase enterprise data fluency for sustainable growth, this book is for you.

Connected CRM

Author : David S. Williams
Publisher : John Wiley & Sons
ISBN 13 : 1118863194
Total Pages : 178 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis Connected CRM by : David S. Williams

Download or read book Connected CRM written by David S. Williams and published by John Wiley & Sons. This book was released on 2014-02-19 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Connected CRM “Many books explore the subject of CRM. In this book the ‘m’ is for Marketing and David’s seasoned perspective indeed makes it a capital ‘M.’ Taking core direct response marketing techniques and moving beyond the simple use of data and analytics, he explores how today’s marketers can leverage advances in technology to create successful customer-centric business strategies.” —Ted Ward, VP of Marketing, GEICO “A must-read for CMOs, and more importantly CEOs, to simplify all the buzzwords around ‘big data’ and dimensionalize the organizational change necessary to become truly customer centric.” —Theresa McLaughlin, Chief Marketing and Communications Officer, Citizens Financial Group “Big Data, Social, and Cloud have become overused buzzwords with ambiguous meaning, but David brings to bear his years of industry leadership and experiences to break down today’s trends and opportunities in a practical, actionable fashion. A must-read for anyone who prefers profit over PowerPoint.” —Manish Bhatt, SVP and Chief Digital Officer, MetLife “In a data-rich world, consumers demand that marketers turn data into highly relevant and personal experiences—‘Don’t talk with me as a member of a segment, talk with me about how you will meet my unique expectations and solve my unique problems.’ For those of us who grew up in the marketing world of mass and broadcast, this is a tall order. Connected CRM helps marketers unpack customer centricity for their organizations, providing real insight into the development of a framework for enterprise customer centricity; a framework that promises true sustainable advantage.” —Tom Lamb, CMO, Lowe’s “Never before has customer data been more available, more necessary to build sales and loyalty, and more confusing to act on. David shows exactly what needs to be done. It’s about time. And we should all thank him. A lot!” —Steve Cone, EVP of Integrated Value and Strategy, AARP “The marketers who truly learn to harness the power of customer analytics and big data will take the spoils in an increasingly digital age. Those who don’t will quickly find themselves on a growing heap of failed marketing plans.” —Paul Guyardo, Chief Revenue and Marketing Officer, DIRECTV

Winning The Room

Author : Bill Franks
Publisher : John Wiley & Sons
ISBN 13 : 1119823099
Total Pages : 308 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Winning The Room by : Bill Franks

Download or read book Winning The Room written by Bill Franks and published by John Wiley & Sons. This book was released on 2022-03-02 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revolutionize your data-driven presentations with this simple and actionable guide In Winning The Room: Creating and Delivering an Effective Data-Driven Presentation, analytics and data science expert Bill Franks delivers a practical and eye-opening exploration of how to present technical data and results to non-technical audiences in a live setting. Although framed with examples from the analytics and data science space, this book is perfect for anyone expected to present data-driven information to others. The book offers various specific tips and strategies that will make data-driven presentations much clearer, more intuitive, and easier to understand. Readers will discover: How to avoid common mistakes that undercut a presentation's credibility Instructive and eye-catching visuals that illustrate how to drive a presenter's points home and help the reader to retain the information Specific and actionable techniques to dramatically improve a presentation's clarity and impact Ideal for anyone expected to present to managers, executives, and other business leaders, Winning The Room is required reading for everyone seeking to improve the quality and efficacy of their data-driven presentations and communications.

The Revenue Acceleration Rules

Author : Shashi Upadhyay
Publisher : John Wiley & Sons
ISBN 13 : 1119372062
Total Pages : 138 pages
Book Rating : 4.1/5 (193 download)

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Book Synopsis The Revenue Acceleration Rules by : Shashi Upadhyay

Download or read book The Revenue Acceleration Rules written by Shashi Upadhyay and published by John Wiley & Sons. This book was released on 2018-04-16 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: Turn data into revenue in the B2B marketing sphere The Revenue Acceleration Rules is a unique guide in the business-to-business space, providing a clear framework for more effective marketing in an accounts-based environment. Written by a veteran in the predictive marketing sphere, this book explains how strategies typically used on the consumer end can be tailored to drive revenue in B2B sales. Industry experts offer advice and best practices, using real-world examples to illustrate the power of analytics and on-the-ground implementation of predictive ABM initiatives. Covering the complete spectrum from "why?" to "how?", this book provides an invaluable resource for B2B marketers seeking a step forward in the rapidly-evolving marketplace. Business-to-business sales makes up roughly 45 percent of the economy, and the power of predictive marketing has been proven time and again in the consumer sphere. This guide is the only resource to merge these two critical forces and provide clear guidance for the B2B space. Supercharge your demand waterfall Align marketing and sales Learn best practices from industry experts Grow revenue with account-based marketing Predictive marketing reveals the small clues that speak to big trends. While B2B diverges from consumer marketing in a number of ways, the central demand for value remains; analytics helps you stay ahead of the curve, streamline the marketing to sales funnel, and increase ROI. Strengthen the relationships you already have, attract new accounts, and prioritize accurately to turn contacts into leads, and leads into customers. Your data can be your biggest marketing asset, and The Revenue Acceleration Rules shows you how to leverage it into revenue.

A Field Guide to Data-Driven Sales Enablement

Author : Baker Communications Inc
Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.3/5 (59 download)

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Book Synopsis A Field Guide to Data-Driven Sales Enablement by : Baker Communications Inc

Download or read book A Field Guide to Data-Driven Sales Enablement written by Baker Communications Inc and published by . This book was released on 2023-09-15 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This field guide is your roadmap for implementing Data-Driven Sales Enablement in your sales organization. By using data to improve sales processes, you can tackle the three major challenges of sales turnover, low quota achievement, and time to proficiency, as well as drive better results. Just like physicians use lab work, MRIs, X-Rays, and other tools to diagnose your health problems and recommend paths to wellness, this book will show you how to obtain and use data to diagnose the strengths and weaknesses of individual sellers and sales teams to inform decisions on hiring, onboarding, training, and coaching your team to world-class performance. With 18 industry experts to guide you, and 30 contributors overall, this guide is a collaboration of thought leaders on how to build a world-class sales team. This field guide includes a step-by-step plan, best practices for using technology, data analytics, and sales assessments, and covers everything from the basics to the latest technologies and techniques. Whether you're a sales leader looking to drive change or a sales professional looking to improve, this field guide has the insights and guidance you need to succeed. With its practical approach and comprehensive coverage, "A Field Guide to Data-Driven Sales Enablement" is an absolute must-have for anyone looking to make an impact in the sales industry. Whether your goal is to boost sales performance, reduce turnover rates, or achieve better results, this field guide will help you reach your goals and drive success in your sales organization.

The New Rules of Sales and Service

Author : David Meerman Scott
Publisher : John Wiley & Sons
ISBN 13 : 1118827856
Total Pages : 272 pages
Book Rating : 4.1/5 (188 download)

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Book Synopsis The New Rules of Sales and Service by : David Meerman Scott

Download or read book The New Rules of Sales and Service written by David Meerman Scott and published by John Wiley & Sons. This book was released on 2014-09-02 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sales and service are being radically redefined by the biggest communications revolution in human history. In today's technology-driven world, online content can be targeted tor reach and win buyers one at a time, thus replacing yesterday's outdated, scattershot approach to sales and service. David Meerman Scott details the proven strategies and tools that business leaders can use to connect effectively with customers and grow their organizations. This book includes a wealth of ideas and tips for leveraging social media in order to build a personal brand and a company's business. For those who are nervous about adopting the new rules, the book addresses these fears and reveals the many ways it is possible to strike a productive digital balance.-- jacket.