Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Customer Service Manager Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781689325240
Total Pages : 122 pages
Book Rating : 4.3/5 (252 download)

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Book Synopsis Customer Service Manager Because Freaking Awesome Is Not an Official Job Title by : Blue Stone Publishers

Download or read book Customer Service Manager Because Freaking Awesome Is Not an Official Job Title written by Blue Stone Publishers and published by . This book was released on 2019-08-29 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing journals for people who love their job. careers related notebooks gift for coworkers and employees who are motivated and happy with their job

Customer Service Manager Because Freaking Awesome Is Not an Official Job Title

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Publisher :
ISBN 13 : 9781679303111
Total Pages : 122 pages
Book Rating : 4.3/5 (31 download)

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Book Synopsis Customer Service Manager Because Freaking Awesome Is Not an Official Job Title by : Galaxy Art Publishers

Download or read book Customer Service Manager Because Freaking Awesome Is Not an Official Job Title written by Galaxy Art Publishers and published by . This book was released on 2019-12-22 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career Pride Writing Notebook Journals are for men, women and adults who love their jobs. This Journal is for people who are passionated about their career. Get this amazing Motivational journal and take it to work with you . Best Gift for friends, Co-worker, seniors or for Employer to make your position and impression more strong. Write all your Goals, activities, and daily schedule in this notebook and plan your day. Give a direction to your life goals and dreams 6x9 is the perfect size for handling. With matte finish, high quality white paper and Super Fantastic Job title.Maintaining Notes is a healthy activity.

Powerful Phrases for Effective Customer Service

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 081442032X
Total Pages : 306 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Powerful Phrases for Effective Customer Service by : Renee Evenson

Download or read book Powerful Phrases for Effective Customer Service written by Renee Evenson and published by AMACOM Div American Mgmt Assn. This book was released on 2012 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Let's face it, dealing with customers isn't easy. They aren't always right--or even pleasant. But experienced business author Renée Evenson ensures you always have the right words to defuse tense interactions. In Powerful Phrases for Effective Customer Service, she covers thirty challenging customer behaviors and twenty common employee-caused negative encounters to teach readers how to assess circumstances, choose one of many appropriate responses, and confidently and consistently deliver customer satisfaction. Helpful sample scenarios and tangible instructions bring the phrases to life, while detailed explanations bolster your confidence so that you'll have the right words as tools at your disposal and the skills to take action and deliver those words effectively. Practical and insightful, Powerful Phrases for Effective Customer Service ensures you'll never again be at a loss for what to say to customers. By incorporating language that communicates welcome, courtesy, rapport, enthusiasm, assurance, regret, empathy, and appreciation, you'll not only be capable of overcoming obstacles--you'll strengthen all facets of your customer service.

Customer Service Manager, Because Freaking Awesome Is Not An Official Job Title

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Author :
Publisher :
ISBN 13 : 9781705562079
Total Pages : 122 pages
Book Rating : 4.5/5 (62 download)

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Book Synopsis Customer Service Manager, Because Freaking Awesome Is Not An Official Job Title by : Kathy Notebooks

Download or read book Customer Service Manager, Because Freaking Awesome Is Not An Official Job Title written by Kathy Notebooks and published by . This book was released on 2019-11-04 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing Journal with Career Related Motivational Quotes for Men, Women and Adults. Write all your Daily weekly monthly yearly short and long term Goals, Activities and Schedule in this Notebook Journal. 120 pages of 6x9 Journal is the perfect size and easy to handle. This notebook have Matte finish and high quality White paper. Making notes is a healthy activity to make you life easy. You can Gift this Career Journal to Your Friends Family or Colleagues.

The Last Lecture

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Publisher :
ISBN 13 : 9780340978504
Total Pages : 0 pages
Book Rating : 4.9/5 (785 download)

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Book Synopsis The Last Lecture by : Randy Pausch

Download or read book The Last Lecture written by Randy Pausch and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The author, a computer science professor diagnosed with terminal cancer, explores his life, the lessons that he has learned, how he has worked to achieve his childhood dreams, and the effect of his diagnosis on him and his family.

Customer Service Representative Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712001097
Total Pages : 112 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Representative Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Customer Service Sales Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712001196
Total Pages : 112 pages
Book Rating : 4.0/5 (11 download)

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Book Synopsis Customer Service Sales Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Service Sales Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Sales Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Customer Service Associate Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712000847
Total Pages : 112 pages
Book Rating : 4.0/5 (8 download)

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Book Synopsis Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Associate Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Client Service Manager Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781678908874
Total Pages : 122 pages
Book Rating : 4.9/5 (88 download)

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Book Synopsis Client Service Manager Because Freaking Awesome Is Not an Official Job Title by : Galaxy Art Publishers

Download or read book Client Service Manager Because Freaking Awesome Is Not an Official Job Title written by Galaxy Art Publishers and published by . This book was released on 2019-12-21 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Career Pride Writing Notebook Journals are for men, women and adults who love their jobs. This Journal is for people who are passionated about their career. Get this amazing Motivational journal and take it to work with you . Best Gift for friends, Co-worker, seniors or for Employer to make your position and impression more strong. Write all your Goals, activities, and daily schedule in this notebook and plan your day. Give a direction to your life goals and dreams 6x9 is the perfect size for handling. With matte finish, high quality white paper and Super Fantastic Job title.Maintaining Notes is a healthy activity.

Client Services Manager Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781711985442
Total Pages : 112 pages
Book Rating : 4.9/5 (854 download)

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Book Synopsis Client Services Manager Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Client Services Manager Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Client Services Manager Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Customer Service Agent Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712000748
Total Pages : 112 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Customer Service Agent Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Customer Service Agent Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Service Agent Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

Client Service Manager Because Freaking Awesome Is Not an Official Job Title

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Author :
Publisher :
ISBN 13 : 9781688726840
Total Pages : 122 pages
Book Rating : 4.7/5 (268 download)

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Book Synopsis Client Service Manager Because Freaking Awesome Is Not an Official Job Title by : Blue Stone Publishers

Download or read book Client Service Manager Because Freaking Awesome Is Not an Official Job Title written by Blue Stone Publishers and published by . This book was released on 2019-08-26 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing journals for people who love their job. careers related notebooks gift for coworkers and employees who are motivated and happy with their job

Client Service Manager, Because Freaking Awesome Is Not An Official Job Title

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Author :
Publisher :
ISBN 13 : 9781705300398
Total Pages : 122 pages
Book Rating : 4.3/5 (3 download)

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Book Synopsis Client Service Manager, Because Freaking Awesome Is Not An Official Job Title by : Kathy Notebooks

Download or read book Client Service Manager, Because Freaking Awesome Is Not An Official Job Title written by Kathy Notebooks and published by . This book was released on 2019-11-03 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Writing Journal with Career Related Motivational Quotes for Men, Women and Adults. Write all your Daily weekly monthly yearly short and long term Goals, Activities and Schedule in this Notebook Journal. 120 pages of 6x9 Journal is the perfect size and easy to handle. This notebook have Matte finish and high quality White paper. Making notes is a healthy activity to make you life easy. You can Gift this Career Journal to Your Friends Family or Colleagues.

Service Manager Because Freaking Awesome Is Not an Official Job Title.

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Author :
Publisher :
ISBN 13 : 9781712138038
Total Pages : 112 pages
Book Rating : 4.1/5 (38 download)

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Book Synopsis Service Manager Because Freaking Awesome Is Not an Official Job Title. by : Talva Publishing

Download or read book Service Manager Because Freaking Awesome Is Not an Official Job Title. written by Talva Publishing and published by . This book was released on 2019-11-26 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Service Manager Because Freaking Awesome Is Not an Official Job Title. Gift for Coworker/Boss/Manager. Great meeting notebook. Lined Notebook/Journal 110 Pages 6x9 inches

The Up Side of Down

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Publisher : Penguin
ISBN 13 : 0698151496
Total Pages : 243 pages
Book Rating : 4.6/5 (981 download)

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Book Synopsis The Up Side of Down by : Megan McArdle

Download or read book The Up Side of Down written by Megan McArdle and published by Penguin. This book was released on 2014-02-11 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Clever, surprisingly fast-paced, and enlightening.” —Forbes Most new products fail. So do most businesses. And most of us, if we are honest, have experienced a major setback in our personal or professional lives. So what determines who will bounce back and follow up with a home run? What separates those who keep treading water from those who harness the lessons from their mistakes? One of our most popular business bloggers, Megan McArdle takes insights from emergency room doctors, kindergarten teachers, bankruptcy judges, and venture capitalists to teach us how to reinvent ourselves in the face of failure. The Up Side of Down is a book that just might change the way you lead your life.

Keeping It Off

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Publisher : Macmillan Publishers Aus.
ISBN 13 : 1760556106
Total Pages : 311 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Keeping It Off by : Michelle Bridges

Download or read book Keeping It Off written by Michelle Bridges and published by Macmillan Publishers Aus.. This book was released on 2017-09-26 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete plan for long-term weight loss and good health. "Just like you, I need to keep up with my training, keep eating well and keep my head in check." Michelle Bridges wants to start the conversation that no one seems to be having. In Keeping It Off, she teams the latest scientific findings with knowledge she has gained from working with thousands of people over many years to give us the truth about long-term weight loss. It's not simply about 'calories in vs calories out', but rather developing routines and positive habits around food and exercise that will keep you consistently and confidently in your healthy weight range for the rest of your life. This book is not about short-term weight loss- it's about the long haul. It's for those of us who want to cut through the confusion. It's for everyone who has lost weight, then put it back on. It's about good health for you and your family, now and into the future. This is a specially formatted fixed-layout ebook that retains the look and feel of the print book.