Customer Satisfaction Towards E Banking Services Offered By Nepal Sbi Bank Ltd

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Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD

Author : Sanjeev Pradhan
Publisher : GRIN Verlag
ISBN 13 : 3346068943
Total Pages : 22 pages
Book Rating : 4.3/5 (46 download)

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Book Synopsis Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD by : Sanjeev Pradhan

Download or read book Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD written by Sanjeev Pradhan and published by GRIN Verlag. This book was released on 2019-11-21 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case Study from the year 2019 in the subject Business economics - Offline Marketing and Online Marketing, grade: A, , course: School of Commerce and Management, language: English, abstract: This study aims to analyze the level of satisfaction of customer, their agreeableness towards e-banking services offered by Nepal SBI bank. With the growing trend of Information Communication Entertainment and Technology, it has embarked the way towards globalization. It is imperative to understand the degree of customer satisfaction towards the E-banking services provided by financial institutions in Nepal. However, the researcher has endeavored to measure and found that customer satisfaction is affected by the perceived ease of use, website contents and security of services. It is very obvious in today's context to be sensitive towards the security of transactions from being phising and hacking of customers data and information. Hence, an ethical hacker with IT Risk Officer having expertise knowledge, government support in IT Infrastructure, Cloud Computing Environment is a must for the need of an hour to create a level of trusts in banks.

Customer Satisfaction Evaluation

Author : Evangelos Grigoroudis
Publisher : Springer Science & Business Media
ISBN 13 : 1441916407
Total Pages : 319 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Customer Satisfaction Evaluation by : Evangelos Grigoroudis

Download or read book Customer Satisfaction Evaluation written by Evangelos Grigoroudis and published by Springer Science & Business Media. This book was released on 2009-11-07 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.

The Mobile Commerce Prospects

Author : Rajnish Tiwari
Publisher :
ISBN 13 : 9783937816319
Total Pages : 203 pages
Book Rating : 4.8/5 (163 download)

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Book Synopsis The Mobile Commerce Prospects by : Rajnish Tiwari

Download or read book The Mobile Commerce Prospects written by Rajnish Tiwari and published by . This book was released on 2007 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Online Banking Security Measures and Data Protection

Author : Aljawarneh, Shadi A.
Publisher : IGI Global
ISBN 13 : 1522508651
Total Pages : 339 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Online Banking Security Measures and Data Protection by : Aljawarneh, Shadi A.

Download or read book Online Banking Security Measures and Data Protection written by Aljawarneh, Shadi A. and published by IGI Global. This book was released on 2016-09-23 with total page 339 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological innovations in the banking sector have provided numerous benefits to customers and banks alike; however, the use of e-banking increases vulnerability to system attacks and threats, making effective security measures more vital than ever. Online Banking Security Measures and Data Protection is an authoritative reference source for the latest scholarly material on the challenges presented by the implementation of e-banking in contemporary financial systems. Presenting emerging techniques to secure these systems against potential threats and highlighting theoretical foundations and real-world case studies, this book is ideally designed for professionals, practitioners, upper-level students, and technology developers interested in the latest developments in e-banking security.

Routledge Handbook of Banking and Finance in Asia

Author : Ulrich Volz
Publisher : Routledge
ISBN 13 : 1134862075
Total Pages : 534 pages
Book Rating : 4.1/5 (348 download)

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Book Synopsis Routledge Handbook of Banking and Finance in Asia by : Ulrich Volz

Download or read book Routledge Handbook of Banking and Finance in Asia written by Ulrich Volz and published by Routledge. This book was released on 2018-10-26 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Banking and Finance in Asia brings together leading scholars, policymakers, and practitioners to provide a comprehensive and cutting-edge guide to Asia’s financial institutions, markets, and systems. Part I provides a country-by-country overview of banking and finance in East, Southeast, and South Asia, including examples from China, Japan, Hong Kong, India, and Singapore. Part II contains thematic chapters, covering topics such as commercial banking, development banking, infrastructure finance, stock markets, insurance, and sovereign wealth funds. It also includes examinations of banking regulation and supervision, and analyses of macroprudential regulation, capital flow management measures, and monetary policy. Finally, it provides new insights into topical issues such as SME, green, and Islamic finance. This handbook is an essential resource for scholars and students of Asian economics and finance and for professionals working in financial markets in Asia.

Grit, Guts and Gumption

Author : Rajesh Chakrabarti
Publisher : Penguin UK
ISBN 13 : 9352140850
Total Pages : 250 pages
Book Rating : 4.3/5 (521 download)

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Book Synopsis Grit, Guts and Gumption by : Rajesh Chakrabarti

Download or read book Grit, Guts and Gumption written by Rajesh Chakrabarti and published by Penguin UK. This book was released on 2010-10-01 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the story of the carefully planned resurgence of the State Bank of India (SBI) from a laid-back incumbent under threat from private players to a customer-oriented competitive organization that has outperformed rivals despite several constraints. The leadership at SBI succeeded in reshaping perspectives and profitability at the bank, which employs a staggering 200,000 people, not withstanding salary restrictions and regulatory bottlenecks. While the primary thrust was on changing employee attitude towards their own organization and, of course, its customers, the transformation exercise was broad-based encompassing fundamental changes in technology, processes and business-mix alike. In about three years beginning 2006, SBI not only defended its own lair against the siege of younger, leaner, meaner rivals but actually took the battle to the attacker’ domains. SBI’s size and setting make the story an inspiring example to other organizations, particularly in the public sector. Written in a fluid and engaging style, and backed by facts, figures, analysis and anecdotes, the book challenges several stereotypes and dogmas common in today’s management circles.

Detective Fiction

Author : M. Lee Alexander
Publisher :
ISBN 13 : 9781440725470
Total Pages : pages
Book Rating : 4.7/5 (254 download)

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Book Synopsis Detective Fiction by : M. Lee Alexander

Download or read book Detective Fiction written by M. Lee Alexander and published by . This book was released on 2010-07-20 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Detective Fiction: From Victorian Sleuths to the Present

Southern Economist

Author :
Publisher :
ISBN 13 :
Total Pages : 916 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Southern Economist by :

Download or read book Southern Economist written by and published by . This book was released on 1993 with total page 916 pages. Available in PDF, EPUB and Kindle. Book excerpt:

ASEAN, PRC, and India

Author : Asian Development Bank
Publisher :
ISBN 13 :
Total Pages : 360 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis ASEAN, PRC, and India by : Asian Development Bank

Download or read book ASEAN, PRC, and India written by Asian Development Bank and published by . This book was released on 2014 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asia's remarkable economic performance and transformation since the 1960s has shifted the center of global economic activity toward Asia, in particular toward the Association of Southeast Asian Nations (ASEAN) economies, the People's Republic of China, and India (collectively known as ACI). While these dynamic developing economies do not form any specific institutional group, they constitute very large economies and markets. These emerging Asian giants share common boundaries, opportunities, and challenges. Their trade, investment, production, and infrastructure already are significantly integrated and will become more so in the coming decades. This book focuses on the prospects and challenges for growth and transformation of the region's major and rapidly growing emerging economies to 2030. It examines the drivers of growth and development in the ACI economies and the factors that will affect the quality of development. It also explores the links among the ACI economies and how their links may shape regional and global competition and cooperation.

E-Banking in India

Author : Rimpi Jatana
Publisher :
ISBN 13 :
Total Pages : 284 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis E-Banking in India by : Rimpi Jatana

Download or read book E-Banking in India written by Rimpi Jatana and published by . This book was released on 2007 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: ABOUT THE BOOK Finland was the first country in the world to have taken a lead in E-banking. In India, it was ICICI Bank which initiated E-banking as early as 1997 under the brand name Infinity. Electronic banking (E-banking) is a generic term encompassing internet banking, telephone banking, mobile banking etc. In other words, it is a process of delivery of banking services and products through electronic channels such as telephone, internet, cell phone etc. The concept and scope of E-banking is still evolving. E-banking facilitates an effective payment and accounting system thereby enhancing the speed of delivery of banking services considerably. While E-banking has improved efficiency and convenience, it has also posed several challenges to the regulators and supervisors. Several initiatives taken by the Government of India as well as the Reserve Bank of India (RBI) have facilitated the development of E-banking in India. The Government of India enacted the IT Act, 2000 with effect from October 17, 2000, which provides legal recognition to electronic transactions and other means of electronic commerce. The RBI has been gearing up to upgrading itself as a regulator and supervisor of the technologically dominated financial system. It issued guidelines on risks and control in computer and telecommunication system in February 1998 to all the banks advising them to evaluate the risks inherent in the systems and put in place adequate control mechanisms to address these risks, which can be broadly put under three heads, viz. IT environment risks, IT operations risks and product risks. The existing regulatory framework over banks has also been extended to E-banking. It covers various issues that fall within the framework of technology, security standards and legal and regulatory issues. This book contains 12 articles by scholars specialising in the area of banking. It will be useful for all those who want to understand recent technological developments in Indian banking.

Asian Perspectives on Financial Sector Reforms and Regulation

Author : Masahiro Kawai
Publisher : Brookings Institution Press
ISBN 13 : 0815722109
Total Pages : 338 pages
Book Rating : 4.8/5 (157 download)

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Book Synopsis Asian Perspectives on Financial Sector Reforms and Regulation by : Masahiro Kawai

Download or read book Asian Perspectives on Financial Sector Reforms and Regulation written by Masahiro Kawai and published by Brookings Institution Press. This book was released on 2011 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Examines Asia's emerging markets, which survived the financial debacle of 2008-09 with only modest declines in growth; discusses activities that could dampen continuing development in these markets including inflation, surging capital inflows, asset and credit bubbles, and rapid currency appreciation; and offers strategies to promote financial stability"--Provided by publisher.

Microfinance India

Author : N Srinivasan
Publisher : SAGE Publications Pvt. Limited
ISBN 13 : 9788132105886
Total Pages : 0 pages
Book Rating : 4.1/5 (58 download)

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Book Synopsis Microfinance India by : N Srinivasan

Download or read book Microfinance India written by N Srinivasan and published by SAGE Publications Pvt. Limited. This book was released on 2011-01-06 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microfinance India: State of the Sector Report 2010 presents the growth of the microfinance sector in India in its entirety. It offers in-depth, well-researched, and well-analyzed evidence on how the sector has made an impact at various levels of the economy and society. The report provides most recent statistical data relating to the sector's growth and expansion across models. It highlights perspectives on current issues and documents new interest, new investments and innovations in the sector. Included in the report are: a comparison of the performance of SHG and MFI models, Microfinance Penetration Indices that compare client outreach across states and discussions on innovations and novel experiments in the sector and themes of topical relevance. It also identifies knowledge and practice gaps that require further research and study.

Customer Satisfaction

Author : David Cohen
Publisher :
ISBN 13 : 9781877176869
Total Pages : 24 pages
Book Rating : 4.1/5 (768 download)

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Book Synopsis Customer Satisfaction by : David Cohen

Download or read book Customer Satisfaction written by David Cohen and published by . This book was released on 2006-01-01 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Management on the World Wide Web

Author : Cynthia B. Leshin
Publisher :
ISBN 13 : 9780132688710
Total Pages : 0 pages
Book Rating : 4.6/5 (887 download)

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Book Synopsis Management on the World Wide Web by : Cynthia B. Leshin

Download or read book Management on the World Wide Web written by Cynthia B. Leshin and published by . This book was released on 1997 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This guide teaches the management student about the Web, using two popular Internet browsers: Netscape Navigator and Microsoft Internet Explorer. The author covers communication through listserv mailing lists, Usenet newsgroups, Internet Relay Chat (IRC), Internet phones, and videoconferencing. Students will master business research using search engines, directories, and Internet collections. Chapter 7 covers search directories and search engines, including Yahoo, Alta Vista, Excite, Infoseak, Magellan, and Open Text.

Microfinance in India

Author :
Publisher : SAGE Publications Ltd
ISBN 13 : 8178298937
Total Pages : 201 pages
Book Rating : 4.1/5 (782 download)

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Book Synopsis Microfinance in India by :

Download or read book Microfinance in India written by and published by SAGE Publications Ltd. This book was released on 2008-11-11 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: Microfinance in India: A State of the Sector Report, 2007 is one in a series of annual reports on the microfinance sector in India. It is a comprehensive one-stop document that provides a holistic view of the sector, providing a detailed analysis of its status and future. It highlights recent developments under each of the two main models of microfinance in India -the SHG and MFI models. Most significantly, it engages with issues of topical interest such as the microfinance bill pending in parliament in a balanced and objective manner, and focuses on policy issues that need the attention of decision makers. The book carries a statistical appendix which provides essential data on the sector, and strengthens its utility as a reference document. It will be of interest to various players in the sector including practitioners, bankers, insurance companies, venture capitalists, regulators, donors and academics.

Banking

Author : E. Gordon
Publisher :
ISBN 13 : 9788170405627
Total Pages : 394 pages
Book Rating : 4.4/5 (56 download)

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Book Synopsis Banking by : E. Gordon

Download or read book Banking written by E. Gordon and published by . This book was released on 1992 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Working with Smallholders

Author : World Bank
Publisher : World Bank Publications
ISBN 13 : 9781464819629
Total Pages : 0 pages
Book Rating : 4.8/5 (196 download)

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Book Synopsis Working with Smallholders by : World Bank

Download or read book Working with Smallholders written by World Bank and published by World Bank Publications. This book was released on 2023-11-09 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Smallholder farmers are the stewards of more than 80 percent of the world's farms. These small family businesses produce about one-third of the world's food. In Africa and Asia, smallholders dominate the production of food crops, as well as export commodities such as cocoa, coffee, and cotton. However, smallholders and farm workers remain among the poorest segments of the population, and they are on the frontline of climate change. Smallholder farmers face constraints in accessing inputs, finance, knowledge, technology, labor, and markets. Raising farm-level productivity in a sustainable way is a key development priority. Agribusinesses are increasingly working with smallholder farmers in low- and middle-income countries to secure agricultural commodities. More productive smallholders boost rural incomes and economic growth, as well as reduce poverty. Smallholders also represent a growing underserved market for farm inputs, information, and financial services. Working with Smallholders: A Handbook for Firms Building Sustainable Supply Chains (third edition) shows agribusinesses how to engage more effectively with smallholders and to develop sustainable, resilient, and productive supply chains. The book compiles practical solutions and cutting-edge ideas to overcome the challenges facing smallholders. This third edition is substantially revised from the second edition and incorporates new material on the potential for digital technologies and sustainable farming. This handbook is written principally to outline opportunities for the private sector. The content may also be useful to the staffs of governmental or nongovernmental development programs working with smallholders, as well as to academic and research institutions."--