Customer-Centricity in Organized Retailing

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Author :
Publisher : Springer Nature
ISBN 13 : 9811935939
Total Pages : 187 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis Customer-Centricity in Organized Retailing by : Manoj Kumar Dash

Download or read book Customer-Centricity in Organized Retailing written by Manoj Kumar Dash and published by Springer Nature. This book was released on 2023-06-26 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a compendium of cutting-edge knowledge for an efficacious retailing strategy, with lessons from the organized retailing sector in India. It explores customer needs and their impact on developing successful retailing strategies and organized retailing in emerging economies with changing consumer behavior. It discusses the importance of developing appropriate retailing strategies in the context of an emerging economy, being agile and forward-thinking to implement a customer-centric approach across the retail value chain's upstream and downstream actions, and the requirement of clarity on the exact tools and techniques that will allow the retailers to move from their present product-centric state to the looked-for customer-centric state. This book aids the practitioners in developing and adopting a culture of customer-centricity and focuses on various retail strategy concepts and their implementation. It aims to present the multifaceted and multifarious questions of retail marketing in two studies, where each study provides a comprehensive solution.

A Pragmatic Approach of Consumer Behaviour towards Organized Retail Outlets – A study of select cities

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Author :
Publisher : Zenon Academic Publishing
ISBN 13 : 9385886126
Total Pages : 150 pages
Book Rating : 4.3/5 (858 download)

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Book Synopsis A Pragmatic Approach of Consumer Behaviour towards Organized Retail Outlets – A study of select cities by : Dr Reshma Nikhat

Download or read book A Pragmatic Approach of Consumer Behaviour towards Organized Retail Outlets – A study of select cities written by Dr Reshma Nikhat and published by Zenon Academic Publishing. This book was released on 2017-12-01 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: A customer is the most important visitor on our premises; he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. Mahatma Gandhi Your most unhappy customers are your greatest source of learning. And they give us feedback on the areas we have to improve and shows our weaknesses. According to Henry Ford It is the customer who pays the wages. And the more you engage with customers the clearer things become and the easier it is to determine what you should be doing. John Russell, President, Harley Davidson Retail is a customer business. You’re trying to take care of the customer—solve something for the customer. And A company’s survival depends not what they produce but how they sell and supply it to the final customers with ease ,Emerging strategies has to be adopted as it is a period of globalization ,by building the relationship and working as a unified team to know about the behavioral pattern of consumers in the decision making, the current scenario ,the service expectations of the customers and the marketing strategies to be adopted accordingly. Keeping this in mind this book is published which would become a guide to indispensable organized retail outlets. This book is the outcome of the efforts of few years of observation and study of the author detailing the various areas. The Author has made a sincere effort to cover the various parameters and make this book meaningful, understandable, easy and complete but even all areas might not have been covered and also the findings might be limited to few areas which cannot be generalized. Improvements and suggestions will be gratefully acknowledged.

Ingredient Branding

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3642042147
Total Pages : 409 pages
Book Rating : 4.6/5 (42 download)

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Book Synopsis Ingredient Branding by : Philip Kotler

Download or read book Ingredient Branding written by Philip Kotler and published by Springer Science & Business Media. This book was released on 2010-05-17 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: An Ingredient Brand is exactly what the name implies: an ingredient or component of a product that has its own brand identity. This is the first comprehensive book that explains how Ingredient Branding works and how brand managers can successfully improve the performance of component marketing. The authors have examined more than one hundred examples, analyzed four industries and developed nine detailed case studies to demonstrate the viability of this marketing innovation. The new concepts and principles can easily be applied by professionals. In the light of the success stories of Intel, GoreTex, Dolby, TetraPak, Shimano, and Teflon it can be expected that component suppliers will increasingly use Ingredient Branding strategies in the future.

The Customer Satisfaction towards Service Quality of Electrical Equipments

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Author :
Publisher : Archers & Elevators Publishing House
ISBN 13 : 9385640666
Total Pages : pages
Book Rating : 4.3/5 (856 download)

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Book Synopsis The Customer Satisfaction towards Service Quality of Electrical Equipments by : E. Sankaran, Dr. K S Meenakshi Sundaram, Dr. D Kirubakaran

Download or read book The Customer Satisfaction towards Service Quality of Electrical Equipments written by E. Sankaran, Dr. K S Meenakshi Sundaram, Dr. D Kirubakaran and published by Archers & Elevators Publishing House. This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Introduction to Business

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Author :
Publisher :
ISBN 13 :
Total Pages : 1455 pages
Book Rating : 4./5 ( download)

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Book Synopsis Introduction to Business by : Lawrence J. Gitman

Download or read book Introduction to Business written by Lawrence J. Gitman and published by . This book was released on 2024-09-16 with total page 1455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Management Megatrends

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Author :
Publisher : Allied Publishers
ISBN 13 : 9788184245943
Total Pages : 420 pages
Book Rating : 4.2/5 (459 download)

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Book Synopsis Management Megatrends by :

Download or read book Management Megatrends written by and published by Allied Publishers. This book was released on 2010 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: Papers presented at the International Conference on "Management of Emerging Paradigm Conflicts in a Globalizing World", held at Bangalore in 2010.

RETAILING: TRENDS IN THE NEW MILLENNIUM

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Author :
Publisher : MJP Publisher
ISBN 13 :
Total Pages : 687 pages
Book Rating : 4./5 ( download)

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Book Synopsis RETAILING: TRENDS IN THE NEW MILLENNIUM by : R. Shanthi, M. Rafeeque Ahmed, S. Gurusamy, P. Murari

Download or read book RETAILING: TRENDS IN THE NEW MILLENNIUM written by R. Shanthi, M. Rafeeque Ahmed, S. Gurusamy, P. Murari and published by MJP Publisher. This book was released on 2019-06-03 with total page 687 pages. Available in PDF, EPUB and Kindle. Book excerpt: The origins of retail are old as trade itself. Barter was the oldest form of trade. For centuries, most merchandise was sold in market place or by peddlers. Medieval markets were dependent on local sources for supplies of perishable food because Journey was far too slow to allow for long distance transportation. However, customer did travel considerable distance for specialty items. The peddler, who provided people with the basic goods and necessities that they could not be self sufficient in, followed one of the earliest forms of retail trade. Even in prehistoric time, the peddler traveled long distances to bring products to locations which were in short supply. “They could be termed as early entrepreneurs who saw the opportunity in serving the needs of the consumers at a profit” Later retailers opened small shops, stocking them with such produce. As towns and cities grew, these retail stores began stocking a mix of convenience merchandise, enabling the formation of high-street bazaars that become the hub retail activity in every city. In the great sweep of social and retail history, the ‘modern’ shopping experience can be said to have commenced with the appearance of the department store in the middle of the 19th century.

Trends on consumer buying behaviour

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Author :
Publisher : Anjuman Prakashan
ISBN 13 : 9391531687
Total Pages : 102 pages
Book Rating : 4.3/5 (915 download)

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Book Synopsis Trends on consumer buying behaviour by : Prem Kumar

Download or read book Trends on consumer buying behaviour written by Prem Kumar and published by Anjuman Prakashan. This book was released on 2022-03-10 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: The marketing industry is experiencing a revolution in the emerging era. A wide range of items and services are available in the digital market. Through social media, the Internet has evolved into an intelligent agent that allows for complex interaction between networks of individuals. Customers can quickly find the best product or service cost. The goal of this article is to look at the numerous elements that influence customer purchasing decisions. The impact of psychological elements on customer purchasing behavior is investigated. The study is based on consumer perceptions and satisfaction in order to better understand consumer buying behavior and decision-making in the social market.

Cross-Cultural Exposure and Connections

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Author :
Publisher : CRC Press
ISBN 13 : 1000007235
Total Pages : 302 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Cross-Cultural Exposure and Connections by : Arvind K. Birdie

Download or read book Cross-Cultural Exposure and Connections written by Arvind K. Birdie and published by CRC Press. This book was released on 2020-08-31 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new book explores the recent issue of cross-cultural management from both theoretical and research perspectives. It considers the impact of knowledge, experience, and exposure of cross-cultural differences in developing a global viewpoint and citizenship in the corporate workplace. The volume throws light on the emerging concepts of building global citizens who are willing to think beyond boundaries of place, identity, and category, and to recognize all human beings as their equals while respecting humanity’s inherent diversity. The effective use of cross-cultural teams can provide a source of experience and innovative thinking to enhance the competitive position of organizations. However, cultural differences can interfere with the successful completion of goals in today’s multicultural global business community. To achieve project goals and avoid cultural misunderstandings, managers should be culturally sensitive and promote creativity and motivation through flexible leadership. The chapter authors in this volume look at these challenges by reviewing and conducting empirical studies, roundtables, and focus discussions. The volume tackles a variety of issues, including enterprise resource planning (ERP), talent management, differences in individual work performances, differences in leadership styles, virtual work relationships, and much more. It looks at the challenges in establishing crosscultural workplaces, such as the overcoming significant barriers in multi-cultural project communications and motivating project team members.

Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9788126509393
Total Pages : 240 pages
Book Rating : 4.5/5 (93 download)

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Book Synopsis Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System by : Michael Johnson & Andres Gustafsson

Download or read book Improving Customer Satisfaction, Loyalty And Profit: An Integrated Measurement And Management System written by Michael Johnson & Andres Gustafsson and published by John Wiley & Sons. This book was released on 2006-09 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt:

FOOD RETAIL MARKETING ORGANISED OR UNORGANISED

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Publisher : Academic Guru Publishing House
ISBN 13 : 819532780X
Total Pages : 373 pages
Book Rating : 4.1/5 (953 download)

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Book Synopsis FOOD RETAIL MARKETING ORGANISED OR UNORGANISED by : Dr. Rajesh Gupta, Dr. D.D. Bedia

Download or read book FOOD RETAIL MARKETING ORGANISED OR UNORGANISED written by Dr. Rajesh Gupta, Dr. D.D. Bedia and published by Academic Guru Publishing House. This book was released on 2021-12-20 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book aimed to discuss various factors associated with retail food marketing along with its constituents. The prospect of food retailers is also attempted to observe and study. The book also described different approaches of retail food marketing from economical point of view.

DEVELOPMENT OF FAST-FOOD INDUSTRIES AND ATTITUDE OF CUSTOMERS TOWARDS FAST-FOOD CULTURE

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Publisher : Archers & Elevators Publishing House
ISBN 13 : 8119653165
Total Pages : 154 pages
Book Rating : 4.1/5 (196 download)

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Book Synopsis DEVELOPMENT OF FAST-FOOD INDUSTRIES AND ATTITUDE OF CUSTOMERS TOWARDS FAST-FOOD CULTURE by : Dr P. DEIVANAI

Download or read book DEVELOPMENT OF FAST-FOOD INDUSTRIES AND ATTITUDE OF CUSTOMERS TOWARDS FAST-FOOD CULTURE written by Dr P. DEIVANAI and published by Archers & Elevators Publishing House. This book was released on with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt:

RETAIL & SERVICES MARKETING

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Author :
Publisher : mukul burghate
ISBN 13 :
Total Pages : 215 pages
Book Rating : 4./5 ( download)

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Book Synopsis RETAIL & SERVICES MARKETING by : Dr. Mukul Burghate

Download or read book RETAIL & SERVICES MARKETING written by Dr. Mukul Burghate and published by mukul burghate. This book was released on with total page 215 pages. Available in PDF, EPUB and Kindle. Book excerpt: India’s retail sector is evolving at breakneck speed, fuelled by a strong economy, favourable demographics, rising wealth levels, and the rapidly changing lifestyles and consumer aspirations of an ever growing middle class. Rarely a week goes by without major announcements by retailers and property developers committing to aggressive programmes of retail expansion and shopping mall development; or announcements about the arrival of new market entrants or the forging of new joint ventures with foreign retailers, all eager to participate in an increasingly dynamic sector. India’s cities are witnessing a paradigm shift from traditional forms of retailing into a modern organised sector; a transformation that will no doubt accelerate over the coming decade. The booming retail sector is offering significant new property opportunities, but also many challenges for a new market that is going through structural change at an unprecedented rate. Taking about service marketing, we as consumers, use services every day. Turning on a light, watching TV, talking on the telephone, riding a bus, visiting the dentist, mailing a letter, getting a haircut, refueling a car, writing a cheque, or sending clothes to the cleaners are all examples of service consumption at the individual level. The institution at which you are studying is itself a complex service organization. In addition to educational services, today's college facilities usually include libraries and cafeterias, counselling, a bookstore, placement offices, copy services, telecommunications, and even a bank. If you are enrolled at a residential university, campus services are also likely to include dormitories, health care, indoor and outdoor athletic facilities, a theatre, and perhaps a post office. There are particular problems and challenges in man-aging services, namely intangibility, inseparability, variability and perishability. In particular, services have to contend with uncertainties over customer involvement and what they expect. It is in this context, a study Material on introduction to the subject ‘Retail & Services Marketing‘is presented to the students of Professional Post-Graduate MBA degree program. The book contains the syllabus from basics of the subjects going into the intricacies of the subjects. All the concepts have been explained with relevant examples and diagrams to make it interesting for the readers. An attempt is made here by the author to assist the students by way of providing Study Material as per the curriculum with non-commercial considerations. However, it is implicit that these are exam-oriented Study Material and students are advised to attend regular class room classes in the Institute and utilize reference books available in the library for In-depth knowledge. We owe to many websites and their free contents; we would like to specially acknowledge contents of website www.wikipedia.com and various authors whose writings formed the basis for this book. We acknowledge our thanks to them. At the end we would like to say that there is always a room for improvement in whatever we do. We would appreciate any suggestions regarding this study material from the readers so that the contents can be made more interesting and meaningful. Readers can email their queries and doubts to our authors on [email protected]. We shall be glad to help you immediately. Author: Dr. Mukul Burghate

LOGISTICS AND SUPPLY CHAIN MANAGEMENT OF ORGANISED RETAIL - A KERALA PERSPECTIVE

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Author :
Publisher : Lulu.com
ISBN 13 : 0359105637
Total Pages : 338 pages
Book Rating : 4.3/5 (591 download)

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Book Synopsis LOGISTICS AND SUPPLY CHAIN MANAGEMENT OF ORGANISED RETAIL - A KERALA PERSPECTIVE by : Biju M. K.

Download or read book LOGISTICS AND SUPPLY CHAIN MANAGEMENT OF ORGANISED RETAIL - A KERALA PERSPECTIVE written by Biju M. K. and published by Lulu.com. This book was released on 2019-03-20 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successful supply chain management requires a high degree of functional and organizational integration. A major problem is the uncertainty due to lack of coordination in the supply chain. The lack of coordination causes manufacturing cost, inventory cost, replenishment lead time, transportation cost and labour cost to increase and the level of product availability and profitability to reduce. This research work has been aimed at understanding the gap between the expectations and performance on different attributes of Logistics and Supply Chain Management adopted at different the stages in the supply chain viz., by customers, retailers, suppliers and transporters in Kerala. The study is also aimed at understanding the level of implementation of latest concepts in supply chain management among the different entities.

Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing

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Author :
Publisher : IGI Global
ISBN 13 : 1799872335
Total Pages : 310 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing by : Singh, Amandeep

Download or read book Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing written by Singh, Amandeep and published by IGI Global. This book was released on 2021-06-18 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The availability of big data, low-cost commodity hardware, and new information management and analytic software have produced a unique moment in the history of data analysis. The convergence of these trends means that we have the capabilities required to analyze astonishing data sets quickly and cost-effectively for the first time in history. They represent a genuine leap forward and a clear opportunity to realize enormous gains in terms of efficiency, productivity, revenue, and profitability especially in digital marketing. Data plays a huge role in understanding valuable insights about target demographics and customer preferences. From every interaction with technology, regardless of whether it is active or passive, we are creating new data that can describe us. If analyzed correctly, these data points can explain a lot about our behavior, personalities, and life events. Companies can leverage these insights for product improvements, business strategy, and marketing campaigns to cater to the target customers. Big Data Analytics for Improved Accuracy, Efficiency, and Decision Making in Digital Marketing aids understanding of big data in terms of digital marketing for meaningful analysis of information that can improve marketing efforts and strategies using the latest digital techniques. The chapters cover a wide array of essential marketing topics and techniques, including search engine marketing, consumer behavior, social media marketing, online advertising, and how they interact with big data. This book is essential for professionals and researchers working in the field of analytics, data, and digital marketing, along with marketers, advertisers, brand managers, social media specialists, managers, sales professionals, practitioners, researchers, academicians, and students looking for the latest information on how big data is being used in digital marketing strategies.

Fashion Business and Digital Transformation (Impact of Digital Marketing When Styles Meet Screens)

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Author :
Publisher : BFC Publications
ISBN 13 : 9363705587
Total Pages : 382 pages
Book Rating : 4.3/5 (637 download)

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Book Synopsis Fashion Business and Digital Transformation (Impact of Digital Marketing When Styles Meet Screens) by : Dr. Aradhana Kumari

Download or read book Fashion Business and Digital Transformation (Impact of Digital Marketing When Styles Meet Screens) written by Dr. Aradhana Kumari and published by BFC Publications. This book was released on 2024-10-09 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book Fashion Business and Digital Transformation overviews the fashion industry and the key technologies that are changing the Retail fashion supply chain. We look at technologies that affect the environment, through artificial intelligence, virtual reality, augmented reality, digital fashion design, 3D textiles, and blockchain. We study how ideas like "retailtainment", "gamification", and e-commerce affect both the retailer and the customer. You'll also learn about important retailing trends, including global buying and sourcing, omnichannel retailing, online retailing, mobile technologies, and social media effects through the case studies.

7th EAI International Conference on Computer Science and Engineering in Health Services

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Author :
Publisher : Springer Nature
ISBN 13 : 3031674405
Total Pages : 274 pages
Book Rating : 4.0/5 (316 download)

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Book Synopsis 7th EAI International Conference on Computer Science and Engineering in Health Services by : Jose Antonio Marmolejo-Saucedo

Download or read book 7th EAI International Conference on Computer Science and Engineering in Health Services written by Jose Antonio Marmolejo-Saucedo and published by Springer Nature. This book was released on with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: