The Power of Customer Misbehavior

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Author :
Publisher : Palgrave Macmillan
ISBN 13 : 9781137348913
Total Pages : 0 pages
Book Rating : 4.3/5 (489 download)

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Book Synopsis The Power of Customer Misbehavior by : M. Fisher

Download or read book The Power of Customer Misbehavior written by M. Fisher and published by Palgrave Macmillan. This book was released on 2013-11-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: To stay competitive, firms need to build great products but they also need to lend these products to the uses and misuses of their customers and learn extensively from them. This is the first book to explore the idea that allowing customers to adapt features in online products or services to suit their needs is the key to viral growth.

Customer.Community

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Publisher : John Wiley & Sons
ISBN 13 : 9780787956219
Total Pages : 0 pages
Book Rating : 4.9/5 (562 download)

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Book Synopsis Customer.Community by : Drew Banks

Download or read book Customer.Community written by Drew Banks and published by John Wiley & Sons. This book was released on 2002-04-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet is the world's largest marketplace and provides businesses with the ability to interact with their market in a much more direct and tailored way than ever before. Customer.Community takes a new look at online communities as a source of value for both customers and businesses; it shows how to build an online "customer community" that gives customers a reason to stay loyal. Drew Banks and Kim Daus explain exactly what the customer community is and then reveal the tenets that will make it strong: sustainability, size and scalability, social connectivity, and soul. The authors show how to "communitize" commerce, build a solid base of repeat customers, and create value for the customer, and they explain how to manage a site in a cost-effective way. Customer.Community will help cultivate a mind-set to leverage the collective, untapped power of your customer base.

Power Quality Enhancement Using Custom Power Devices

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461511534
Total Pages : 474 pages
Book Rating : 4.4/5 (615 download)

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Book Synopsis Power Quality Enhancement Using Custom Power Devices by : Arindam Ghosh

Download or read book Power Quality Enhancement Using Custom Power Devices written by Arindam Ghosh and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: Power Quality Enhancement Using Custom Power Devices considers the structure, control and performance of series compensating DVR, the shunt DSTATCOM and the shunt with series UPQC for power quality improvement in electricity distribution. Also addressed are other power electronic devices for improving power quality in Solid State Transfer Switches and Fault Current Limiters. Applications for these technologies as they relate to compensating busses supplied by a weak line and for distributed generation connections in rural networks, are included. In depth treatment of inverters to achieve voltage support, voltage balancing, harmonic suppression and transient suppression in realistic network environments are also covered. New material on the potential for shunt and series compensation which emphasizes the importance of control design has been introduced.

Power System Protection in Smart Grid Environment

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Publisher : CRC Press
ISBN 13 : 0429686781
Total Pages : 653 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Power System Protection in Smart Grid Environment by : Ramesh Bansal

Download or read book Power System Protection in Smart Grid Environment written by Ramesh Bansal and published by CRC Press. This book was released on 2019-01-15 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: With distributed generation interconnection power flow becoming bidirectional, culminating in network problems, smart grids aid in electricity generation, transmission, substations, distribution and consumption to achieve a system that is clean, safe (protected), secure, reliable, efficient, and sustainable. This book illustrates fault analysis, fuses, circuit breakers, instrument transformers, relay technology, transmission lines protection setting using DIGsILENT Power Factory. Intended audience is senior undergraduate and graduate students, and researchers in power systems, transmission and distribution, protection system broadly under electrical engineering.

The Power Electronics Handbook

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Publisher : CRC Press
ISBN 13 : 1420037064
Total Pages : 664 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis The Power Electronics Handbook by : Timothy L. Skvarenina

Download or read book The Power Electronics Handbook written by Timothy L. Skvarenina and published by CRC Press. This book was released on 2018-10-03 with total page 664 pages. Available in PDF, EPUB and Kindle. Book excerpt: Less expensive, lighter, and smaller than its electromechanical counterparts, power electronics lie at the very heart of controlling and converting electric energy, which in turn lies at the heart of making that energy useful. From household appliances to space-faring vehicles, the applications of power electronics are virtually limitless. Until now, however, the same could not be said for access to up-to-date reference books devoted to power electronics. Written by engineers for engineers, The Power Electronics Handbook covers the full range of relevant topics, from basic principles to cutting-edge applications. Compiled from contributions by an international panel of experts and full of illustrations, this is not a theoretical tome, but a practical and enlightening presentation of the usefulness and variety of technologies that encompass the field. For modern and emerging applications, power electronic devices and systems must be small, efficient, lightweight, controllable, reliable, and economical. The Power Electronics Handbook is your key to understanding those devices, incorporating them into controllable circuits, and implementing those systems into applications from virtually every area of electrical engineering.

Custom Power Devices for Efficient Distributed Energy Systems

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Author :
Publisher : Elsevier
ISBN 13 : 0443215014
Total Pages : 314 pages
Book Rating : 4.4/5 (432 download)

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Book Synopsis Custom Power Devices for Efficient Distributed Energy Systems by : Ahmed Al-Durra

Download or read book Custom Power Devices for Efficient Distributed Energy Systems written by Ahmed Al-Durra and published by Elsevier. This book was released on 2024-05-23 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Custom Power Devices for Efficient Distributed Energy Systems presents a range of novel ideas and concepts based on renewable energy-fed power generation and control, offering avenues to efficient utilization and improved power quality, and addressing power quality issues such as harmonics compensation, supply current balancing, and neutral current compensation. The book begins by introducing distributed power systems within the global renewable energy context, reviewing different types of renewable energy sources and distributed power generation systems, and detailing custom power device design and modelling. This is followed by individual chapters providing in-depth coverage of specific techniques and applications, with insights into various topologies, as well as control algorithms, used for power control in a range of distributed energy conversion systems, such as solar, wind, hydro, and other power sources. Finally, power quality issues in renewable energy distributed generation are discussed and addressed in detail. This is a valuable resource of researchers, faculty, and advanced students with an interest in power generation systems, renewable energy, and power systems engineering, as well as practicing engineers, R&D professionals, managers, and other industry personnel in the renewable energy sector. Covers established as well as advanced control algorithms for the operation of custom power devices Extensively explains circuit design and its testing for solar and wind-based energy conversion systems Includes simulation results and mathematical modeling of control algorithms Presents applications of converter topologies in solar, wind, hydro, and other power generation systems

Electric Power Generation, Transmission, and Distribution

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Publisher : CRC Press
ISBN 13 : 1439856370
Total Pages : 768 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Electric Power Generation, Transmission, and Distribution by : Leonard L. Grigsby

Download or read book Electric Power Generation, Transmission, and Distribution written by Leonard L. Grigsby and published by CRC Press. This book was released on 2018-09-03 with total page 768 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring contributions from worldwide leaders in the field, the carefully crafted Electric Power Generation, Transmission, and Distribution, Third Edition (part of the five-volume set, The Electric Power Engineering Handbook) provides convenient access to detailed information on a diverse array of power engineering topics. Updates to nearly every chapter keep this book at the forefront of developments in modern power systems, reflecting international standards, practices, and technologies. Topics covered include: Electric power generation: nonconventional methods Electric power generation: conventional methods Transmission system Distribution systems Electric power utilization Power quality L.L. Grigsby, a respected and accomplished authority in power engineering, and section editors Saifur Rahman, Rama Ramakumar, George Karady, Bill Kersting, Andrew Hanson, and Mark Halpin present substantially new and revised material, giving readers up-to-date information on core areas. These include advanced energy technologies, distributed utilities, load characterization and modeling, and power quality issues such as power system harmonics, voltage sags, and power quality monitoring. With six new and 16 fully revised chapters, the book supplies a high level of detail and, more importantly, a tutorial style of writing and use of photographs and graphics to help the reader understand the material. New chapters cover: Water Transmission Line Reliability Methods High Voltage Direct Current Transmission System Advanced Technology High-Temperature Conduction Distribution Short-Circuit Protection Linear Electric Motors A volume in the Electric Power Engineering Handbook, Third Edition. Other volumes in the set: K12648 Power Systems, Third Edition (ISBN: 9781439856338) K13917 Power System Stability and Control, Third Edition (ISBN: 9781439883204) K12650 Electric Power Substations Engineering, Third Edition (ISBN: 9781439856383) K12643 Electric Power Transformer Engineering, Third Edition (ISBN: 9781439856291)

The Economics of Public Utilities

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Author :
Publisher :
ISBN 13 :
Total Pages : 456 pages
Book Rating : 4.:/5 (89 download)

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Book Synopsis The Economics of Public Utilities by : Luther Roberts Nash

Download or read book The Economics of Public Utilities written by Luther Roberts Nash and published by . This book was released on 1925 with total page 456 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Solar Power Generation Problems, Solutions, and Monitoring

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Publisher : Cambridge University Press
ISBN 13 : 1316660052
Total Pages : 517 pages
Book Rating : 4.3/5 (166 download)

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Book Synopsis Solar Power Generation Problems, Solutions, and Monitoring by : Peter Gevorkian

Download or read book Solar Power Generation Problems, Solutions, and Monitoring written by Peter Gevorkian and published by Cambridge University Press. This book was released on 2016-03-07 with total page 517 pages. Available in PDF, EPUB and Kindle. Book excerpt: Solar Power Generation Problems, Solutions, and Monitoring is a valuable resource for researchers, professionals and graduate students interested in solar power system design. Written to serve as a pragmatic resource for solar photovoltaic power systems financing, it outlines real-life, straightforward design methodology. Using numerous examples, illustrations and an easy to follow design methodology, Peter Gevorkian discusses some of the most significant issues that concern solar power generation including: power output; energy monitoring and energy output enhancement; fault detection; fire and life safety hazard mitigation; and detailed hardware, firmware and software analytic solutions required to resolve solar power technology shortcomings. This essential reference also highlights the significant issues associated with large scale solar photovoltaic and solar power generation technology covering design, construction, deployment and fault detection monitoring as well as life safety hazards.

2004 Power Marketing Program for Sierra Nevada Customer Service Region (CA,NV)

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Author :
Publisher :
ISBN 13 :
Total Pages : 256 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis 2004 Power Marketing Program for Sierra Nevada Customer Service Region (CA,NV) by :

Download or read book 2004 Power Marketing Program for Sierra Nevada Customer Service Region (CA,NV) written by and published by . This book was released on 1997 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Power of Customer Experience

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Author :
Publisher : Kogan Page Publishers
ISBN 13 : 1789667887
Total Pages : 265 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis The Power of Customer Experience by : Martin Newman

Download or read book The Power of Customer Experience written by Martin Newman and published by Kogan Page Publishers. This book was released on 2021-05-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Having a customer-centric business model has evolved from being a nice-to-have to a must-have for any organization. A focus on products and services alone is no longer enough to outstrip the competition. In the current digital ecosystem, consumers can instantly compare products, prices and services with the touch of a button from the comfort of their home. Therefore, every organization must now focus on their overall customer experience to achieve the tricky but imperative balance between efficiency and personalization. In The Power of Customer Experience, Martin Newman presents clear data that proves the direct link between customer-centricity with profit and shareholder value. Drawing on examples from well-known companies like JD Sports, Delta Airlines, Lego, Selfridges, BMW, Hilton, Deliveroo and Uber, it analyses how organizations provide the most effective customer experience, and reveals the strategies that have allowed them to succeed. Featuring tips and tools throughout, it will enable readers to understand the impact of customer centricity on some of the best known brands, to gain invaluable insights that can be used to grow emerging brands and revitalize existing brands.

Customer Power

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Author :
Publisher : Wellington Press (OH)
ISBN 13 :
Total Pages : 344 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Customer Power by : David C. Swaddling

Download or read book Customer Power written by David C. Swaddling and published by Wellington Press (OH). This book was released on 2001 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce

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Author :
Publisher : Lulu.com
ISBN 13 : 1387486403
Total Pages : 209 pages
Book Rating : 4.3/5 (874 download)

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Book Synopsis Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce by : Jaye B. Owens

Download or read book Customer Servitude: Poverty, Prejudice, and Power On the Front Lines of American Commerce written by Jaye B. Owens and published by Lulu.com. This book was released on 2018-01-03 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer service jobs are the fastest growing sector of the economy, and they're filled by women, minorities, and the working poor. American commerce is built on a system which places the most marginalized workers at the mercy of the American public, prioritizes personality over skill, and promises advancement and wage opportunities which don't exist. Customer service employees know they're being exploited, but they've been effectively silenced through decades of injustice. It's time to make some noise.

Energy Conservation in Residential, Commercial, and Industrial Facilities

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Publisher : John Wiley & Sons
ISBN 13 : 1119422116
Total Pages : 348 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Energy Conservation in Residential, Commercial, and Industrial Facilities by : Hossam A. Gabbar

Download or read book Energy Conservation in Residential, Commercial, and Industrial Facilities written by Hossam A. Gabbar and published by John Wiley & Sons. This book was released on 2018-06-27 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: An authoritative and comprehensive guide to managing energy conservation in infrastructures Energy Conservation in Residential, Commercial, and Industrial Facilities offers an essential guide to the business models and engineering design frameworks for the implementation of energy conservation in infrastructures. The presented models of both physical and technological systems can be applied to a wide range of structures such as homes, hotels, public facilities, industrial facilities, transportation, and water/energy supply systems. The authors—noted experts in the field—explore the key performance indicators that are used to evaluate energy conservation strategies and the energy supply scenarios as part of the design and operation of energy systems in infrastructures. The text is based on a systems approach that demonstrates the effective management of building energy knowledge and supports the simulation, evaluation, and optimization of several building energy conservation scenarios. In addition, the authors explore new methods of developing energy semantic network (ESN) superstructures, energy conservation optimization techniques, and risk-based life cycle assessments. This important text: Defines the most effective ways to model the infrastructure of physical and technological systems Includes information on the most widely used techniques in the validation and calibration of building energy simulation Offers a discussion of the sources, quantification, and reduction of uncertainty Presents a number of efficient energy conservation strategies in infrastructure systems, including HVAC, lighting, appliances, transportation, and industrial facilities Describes illustrative case studies to demonstrate the proposed energy conservation framework, practices, methods, engineering designs, control, and technologies Written for students studying energy conservation as well as engineers designing the next generation of buildings, Energy Conservation in Residential, Commercial, and Industrial Facilities offers a wide-ranging guide to the effective management of energy conservation in infrastructures.

National Electric Rate Book

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Author :
Publisher :
ISBN 13 :
Total Pages : 36 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis National Electric Rate Book by : United States. Energy Information Administration. Office of Energy Data and Interpretation

Download or read book National Electric Rate Book written by United States. Energy Information Administration. Office of Energy Data and Interpretation and published by . This book was released on 1978 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Closing the Power Gap between ASIC & Custom

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 0387689532
Total Pages : 392 pages
Book Rating : 4.3/5 (876 download)

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Book Synopsis Closing the Power Gap between ASIC & Custom by : David Chinnery

Download or read book Closing the Power Gap between ASIC & Custom written by David Chinnery and published by Springer Science & Business Media. This book was released on 2008-01-23 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to use low power design in an automated design flow, and examine the design time and performance trade-offs Includes the latest tools and techniques for low power design applied in an ASIC design flow Focuses on low power in an automated design methodology, a much neglected area

Satisfaction

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Author :
Publisher : Penguin
ISBN 13 : 9781591841647
Total Pages : 292 pages
Book Rating : 4.8/5 (416 download)

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Book Synopsis Satisfaction by : Chris Denove

Download or read book Satisfaction written by Chris Denove and published by Penguin. This book was released on 2007-06-26 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company's senior executives, Chris Denove and James D. Power IV, unlock the vault on decades of closely guarded research data?and insights previously available only to the firm's clients. This is the first book that really explains how great companies like Lexus, UPS, JetBlue, and Enterprise Rent-A-Car get it right, delivering consistently high customer satisfaction and translating it into profitable growth. It will teach you, for instance, how to: -Understand the financial link between satisfaction and profits -Turn customers who are simply ?satisfied? into vocal advocates - Empower frontline employees to do the right thing - Use problem resolution as an opportunity to make new fans Satisfaction offers advice for companies large or small, for product manufacturers, service providers, and retailers alike. It delivers not just a stockpile of customer research, but a road map to developing specific policies and processes. It also tells fascinating stories of companies that don't just talk the talk, but walk the walk every day—and of other companies that ignored the voice of the customer, with dire consequences.