Cruise Operations Management

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Author :
Publisher : Elsevier
ISBN 13 : 0750678356
Total Pages : 193 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Cruise Operations Management by : Philip Gibson

Download or read book Cruise Operations Management written by Philip Gibson and published by Elsevier. This book was released on 2006 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.

Cruise Operations Management

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Author :
Publisher : Routledge
ISBN 13 : 113647269X
Total Pages : 379 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Cruise Operations Management by : Philip Gibson

Download or read book Cruise Operations Management written by Philip Gibson and published by Routledge. This book was released on 2012-02-01 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cruise Operations Management: Hospitality Perspectives provides a comprehensive and contextualized overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. Since the first edition of this book, there have been many important developments in the industry and this new edition features revised chapters on: contemporary cruise operations cruise geography itinerary planning health, safety and security maritime issues and legislation. In addition, there is a new chapter on 'Cruise Management Resources' intended to be of benefit to research students. Cruise Operations Management presents a range of issues illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated with cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. They include 'Roles and Responsibilities on a Cruise Ship', 'Customer Service Systems and Passenger Profiles' and 'Managing Food and Drink Operations Onboard'. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can ‘dip in’ and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.

The Business and Management of Ocean Cruises

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Author :
Publisher : CABI
ISBN 13 : 1845938453
Total Pages : 291 pages
Book Rating : 4.8/5 (459 download)

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Book Synopsis The Business and Management of Ocean Cruises by : Michael Vogel

Download or read book The Business and Management of Ocean Cruises written by Michael Vogel and published by CABI. This book was released on 2012 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: After decades of solid growth, the worldwide ocean cruise sector has become a noticeable economic factor and a significant employer. In the way it combines social, technological and natural systems to form its products, cruise tourism is an increasingly attractive area of study; particularly with regards to the managerial challenges posed by the interaction of these systems. This book brings together industry know-how, managerial experience and academic rigour to cover some of the most important and interesting managerial challenges associated with ocean cruises.

Cruise Ship Tourism, 2nd Edition

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Author :
Publisher : CABI
ISBN 13 : 1780646089
Total Pages : 621 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Cruise Ship Tourism, 2nd Edition by : Ross Dowling

Download or read book Cruise Ship Tourism, 2nd Edition written by Ross Dowling and published by CABI. This book was released on 2017-01-25 with total page 621 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely updated and revised, Cruise Ship Tourism, 2nd Edition covers the economic, social and environmental impacts of cruising, combining the latest knowledge and research to provide a comprehensive account of the subject. Despite the industry growing rapidly, there is a substantial gap in the related literature, and this book addresses the key issues for researchers, students and industry professionals. A valuable 'one-stop-shop' for those interested in cruise ships and maritime tourism, this new edition from major names in the field is also an invaluable resource for anyone concerned more widely with tourism and business development.

Selling the Sea

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Author :
Publisher : Wiley
ISBN 13 : 9780471749189
Total Pages : 0 pages
Book Rating : 4.7/5 (491 download)

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Book Synopsis Selling the Sea by : Bob Dickinson

Download or read book Selling the Sea written by Bob Dickinson and published by Wiley. This book was released on 2007-04-27 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's view of how the cruising business operates Selling the Sea offers a complete picture of the cruise line industry along with step-by-step coverage of how to effectively market the cruising experience. This updated Second Edition features new coverage of how technology has impacted the industry, new niche markets in cruising, and expanded material on shipbuilding and design. It also includes insightful interviews with today's captains, social directors, food and beverage managers, and cruise line executives who have hands-on experience at the day-to-day workings of a cruise ship.

Cruise Operations Mangement

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Publisher :
ISBN 13 : 9781315146485
Total Pages : pages
Book Rating : 4.1/5 (464 download)

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Book Synopsis Cruise Operations Mangement by : Philip Gibson

Download or read book Cruise Operations Mangement written by Philip Gibson and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cruise Management

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 3834971596
Total Pages : 249 pages
Book Rating : 4.8/5 (349 download)

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Book Synopsis Cruise Management by : Alexis Papathanassis

Download or read book Cruise Management written by Alexis Papathanassis and published by Springer Science & Business Media. This book was released on 2011-11-03 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators’ back-offices and for cruisers’ consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

Dictionary of the Cruise Industry

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Author :
Publisher : Seatrade Academy
ISBN 13 : 9780905597706
Total Pages : 207 pages
Book Rating : 4.5/5 (977 download)

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Book Synopsis Dictionary of the Cruise Industry by : Giora Israel

Download or read book Dictionary of the Cruise Industry written by Giora Israel and published by Seatrade Academy. This book was released on 1999 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: From A. Class to Zodiac, this cruise dictionary contains the latest terms, phrases, acronyms and jargon used in the cruise and tourism industries. The Dictionary of the Cruise Industry is an authoritative and entertaining, late-night and rainy-day reading for every ship buff worth his or her (sea)salt. For more serious readers -- including those with a professional interest in all aspects of the cruise industry -- the volume seems to become the definite reference book.

Cruise Operations Management

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Author :
Publisher :
ISBN 13 : 9789395449366
Total Pages : 0 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Cruise Operations Management by :

Download or read book Cruise Operations Management written by and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cruising in the Global Economy

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Author :
Publisher : Routledge
ISBN 13 : 1351947176
Total Pages : 223 pages
Book Rating : 4.3/5 (519 download)

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Book Synopsis Cruising in the Global Economy by : Christine B.N. Chin

Download or read book Cruising in the Global Economy written by Christine B.N. Chin and published by Routledge. This book was released on 2016-12-05 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: The business of cruise tourism in recent years has commanded news media attention especially on issues of environmental pollution, passenger safety and worker rights, yet consumer interest in cruise vacations has not been adversely affected by negative publicity and it continues to grow at an average of 8-9% per annum. This unique mode of business focusing on the production and consumption of pleasure at sea and on land offers us an unprecedented opportunity to analyze the manner in which ongoing economic restructuring processes to bring about free markets in goods, services and labour can and does involve both life on land and at sea. This interdisciplinary analysis elicits an examination of states' relationship to the maritime regulatory structure governing ship ownership, management and operations, cruise lines' business strategies, development of port communities to capture cruise-related revenue, changing leisure consumption patterns and meanings, and the employment of foreign migrant workers as seafarers.

The Business and Management of Ocean Cruises

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Author :
Publisher : CABI
ISBN 13 : 9781845938468
Total Pages : 275 pages
Book Rating : 4.9/5 (384 download)

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Book Synopsis The Business and Management of Ocean Cruises by : Michael Vogel, Alexis Papathanassis and Ben Wolber

Download or read book The Business and Management of Ocean Cruises written by Michael Vogel, Alexis Papathanassis and Ben Wolber and published by CABI. This book was released on 2012 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is divided into six parts, which are organized to guide the reader step by step from the macro level of the cruise industry to the micro level of operations management on board cruise ships. Part I (chapters 1-4) sets the scene for the book by characterizing the conditions under which cruise lines operate. Part II (chapters 5-8) includes four chapters that address issues of significance for corporate managers in the cruise sector. Part III (chapters 9-11) deal with aspects of the marketing mix employed by cruise lines to attract passengers and fill their ships. Part IV (chapters 12-15) is concerned with managerial functions related directly to the cruise product. Part V (chapters 16-19) focuses on operational management functions on board cruise ships. The final Part VI (chapter 20) looks at future development possibilities for the cruise sector.

Operations Management in the Hospitality Industry

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1838675434
Total Pages : 220 pages
Book Rating : 4.8/5 (386 download)

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Book Synopsis Operations Management in the Hospitality Industry by : Peter Szende

Download or read book Operations Management in the Hospitality Industry written by Peter Szende and published by Emerald Group Publishing. This book was released on 2021-06-10 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization.

Cruise Confidential

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Author :
Publisher : Travelers' Tales
ISBN 13 : 1932361707
Total Pages : 384 pages
Book Rating : 4.9/5 (323 download)

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Book Synopsis Cruise Confidential by : Brian David Bruns

Download or read book Cruise Confidential written by Brian David Bruns and published by Travelers' Tales. This book was released on 2009-03-01 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Cruise Confidential, Brian David Bruns spills the dirt — or in this case, the dirty water — on those romantic, fun-filled vacations at sea. His hilarious chronicle of the year he spent working for Carnival Cruise Lines takes readers down into the areas where the crew works and lives, leaving readers gasping with laughter as they’re assaulted nonstop with events that range from the absurd to the utterly bizarre. Stewards fighting over food. Cutlery allowances and other nonsensical rules. What the crew calls those onboard (no, it’s not “passengers”). And of course, the sex. An abundance of ready, willing, and able bodies eager for action on a vessel replete with nooks and crannies leads to love in some mighty strange, and seemingly impossible, places. Breezy, entertaining, and informative, Cruise Confidential is essential reading for those planning a cruise or for anyone who just needs a good laugh.

Port Economics, Management and Policy

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Author :
Publisher : Routledge
ISBN 13 : 1000526933
Total Pages : 812 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Port Economics, Management and Policy by : Theo Notteboom

Download or read book Port Economics, Management and Policy written by Theo Notteboom and published by Routledge. This book was released on 2022-01-31 with total page 812 pages. Available in PDF, EPUB and Kindle. Book excerpt: Port Economics, Management and Policy provides a comprehensive analysis of the contemporary port industry, showing how ports are organized to serve the global economy and support regional and local development. Structured in eight sections plus an introduction and epilog, this textbook examines a wide range of seaport topics, covering maritime shipping and international trade, port terminals, port governance, port competition, port policy and much more. Key features of the book include: Multidisciplinary perspective, drawing on economics, geography, management science and engineering Multisector analysis including containers, bulk, break-bulk and the cruise industry Focus on the latest industry trends, such as supply chain management, automation, digitalization and sustainability Benefitting from the authors’ extensive involvement in shaping the port sector across five continents, this text provides students and scholars with a valuable resource on ports and maritime transport systems. Practitioners and policymakers can also use this as an essential guide towards better port management and governance.

Cruise Business Development

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Author :
Publisher : Springer
ISBN 13 : 3319273531
Total Pages : 278 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Cruise Business Development by : Alexis Papathanassis

Download or read book Cruise Business Development written by Alexis Papathanassis and published by Springer. This book was released on 2016-04-20 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses innovation management and product development in the cruise tourism industry. It explains how experience management has evolved from a strictly company-level, product- or service-focused tactical task to an industry-wide strategic challenge, and analyses the role of intangible reputational aspects of cruise experiences, as well as peripheral components and stakeholders, as increasingly important factors for customer acquisition and retention. Safety and risk issues are a central theme, as well as the cruise sector’s environmental and socio-economic impacts. Lastly, the book considers the increasing size of cruise vessels and the accompanying standardisation of facilities and itineraries, in conjunction with the hybridisation of cruise passengers in connection with expanding the competitive boundaries and intensity of competition in the cruise sector. The book approaches these issues as more than a mere public relations campaign, recognising the fact that they have since become the very essence of strategic cruise business development.

The Business of Resort Management

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Author :
Publisher : Routledge
ISBN 13 : 1136359362
Total Pages : 352 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis The Business of Resort Management by : Peter Murphy

Download or read book The Business of Resort Management written by Peter Murphy and published by Routledge. This book was released on 2009-11-04 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can owners and managers ensure that their considerable capital investments will return a competitive return on their investments? How can users and owners be sure they enjoy the promises of tantalizing marketing and real estate claims? Managing Sustainable Resorts Profitably combines business management principles with environmental and social concerns to offer development solutions to these questions. By taking an holistic and contemporary approach to the problem of developing sustainable tourism operations, this book provides a comprehensive assessment of the strategies that need to be considered by various governments, developers and, in particular, the customer-investor. The major features of resort development covered by this book include: • Environmental scanning of principal external and internal influential factors • The curse and blessings of seasonality • Competition for people’s recreation and retirement dollars • Guest activity programming • Environmental issues • Cruise ships as mobile resorts • Staffing issues in isolated areas • Financial challenges for owners and operators alike • Risk Management • Mutually beneficial options for various stakeholders Based on an analysis of global resort opportunities and trends, the book focuses on those generic features that differentiate regional resort management from urban-centric management needs and priorities. Using comparative case studies the author emphases best case/benchmark examples of a range of resorts – large and small, urban and rural - to illustrate what can be achieved.

Green Ports

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Author :
Publisher : Elsevier
ISBN 13 : 0128140550
Total Pages : 310 pages
Book Rating : 4.1/5 (281 download)

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Book Synopsis Green Ports by : Rickard Bergqvist

Download or read book Green Ports written by Rickard Bergqvist and published by Elsevier. This book was released on 2018-09-21 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: Green Ports: Inland and Seaside Sustainable Transportation Strategies presents the first book to exclusively focus on this important topic that is usually only covered in brief chapters or journal articles that are too theoretical, fragmented or regionally-focused. This book comprehensively and systematically examines the key issues and best practice for understanding green ports and quantifying aspects of their environmental performance. This applied research book will help researchers formulate the needed research questions. Includes practical application tools and techniques for increasing sustainability throughout the entire transportation chain Provides an overall picture of green ports through a collection of expert specialists Examines how ports and surrounding areas are addressing the environmental impacts related to growth in the cruise business Presents a theoretical framework to identify best practices for planning and policymaking for the impacts posed by climate change