Critical Incident Management

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Critical Incident Management

Author : Vincent Faggiano
Publisher : CRC Press
ISBN 13 : 1439874549
Total Pages : 251 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Critical Incident Management by : Vincent Faggiano

Download or read book Critical Incident Management written by Vincent Faggiano and published by CRC Press. This book was released on 2011-11-15 with total page 251 pages. Available in PDF, EPUB and Kindle. Book excerpt: Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. Critical Incident Management: A Complete Resource Guide, Second Edition provides evidence-based, tested, and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector. Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies and critical incidents efficiently and effectively, this volume explores: The phases of a critical incident response and tasks that must be implemented to stabilize the scene Leadership style and techniques required to manage a critical incident successfully The National Incident Management System (NIMS) and the Incident Command System (ICS) Guidelines for responding to hazardous materials and weapons of mass destruction incidents Critical incident stress management for responders Maintaining continuity of business and delivery of products or services in the face of a crisis Roles of high-level personnel in setting policy and direction for the response and recovery efforts Augmented by Seven Critical TasksTM that have been the industry standard for emergency management and response, the book guides readers through every aspect of a critical incident: from taking initial scene command, to managing resources, to resolution, and finally to recovery and mitigation from the incident. The authors’ company, BowMac Educational Services, Inc., presently conducts five courses certified by the Department of Homeland Security. These hands-on "Simulation Based" Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or [email protected].

Critical Incident Management

Author : Alan B. Sterneckert
Publisher : CRC Press
ISBN 13 : 1420000047
Total Pages : 552 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Critical Incident Management by : Alan B. Sterneckert

Download or read book Critical Incident Management written by Alan B. Sterneckert and published by CRC Press. This book was released on 2003-09-29 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: Most businesses are aware of the danger posed by malicious network intruders and other internal and external security threats. Unfortunately, in many cases the actions they have taken to secure people, information and infrastructure from outside attacks are inefficient or incomplete. Responding to security threats and incidents requires a competent

Policing Critical Incidents

Author : Laurence Alison
Publisher : Routledge
ISBN 13 : 1136732977
Total Pages : 266 pages
Book Rating : 4.1/5 (367 download)

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Book Synopsis Policing Critical Incidents by : Laurence Alison

Download or read book Policing Critical Incidents written by Laurence Alison and published by Routledge. This book was released on 2012-11-12 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: The aim of this book is to examine the qualities of leadership and decision-making in the police service. Based on groundbreaking research using unique, advanced methods for examining policing in complex critical incident environments, the book focuses principally on a series of police debriefs following live major critical incidents. It captures the views of the Senior Investigating Officers (SIOs) who worked on these cases and draws upon the very rich set of experiences that they have had in dealing with complex, stressful and demanding enquiries. The book provides an introduction to new methods for exploring leadership and decision-making in critical incidents. It will be an essential resource for developers of police training in leadership and decision-making, senior police officers involved in critical incident management, organisational psychologists who work within policing, and for students whose area of study covers policing, decision-making or criminal investigation.

Sitting in the Hot Seat

Author : Rhona Flin
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 280 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Sitting in the Hot Seat by : Rhona Flin

Download or read book Sitting in the Hot Seat written by Rhona Flin and published by John Wiley & Sons. This book was released on 1996-12-09 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using a case study approach, this book covers a range of perspectives on industry from industry, military and public services. It presents developments in the selection, training and assessment of individuals required to undertake the role of leader in a c

Critical Incident Stress Management (CISM)

Author : GEORGE S. EVERLY
Publisher :
ISBN 13 : 9781943001026
Total Pages : 273 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Critical Incident Stress Management (CISM) by : GEORGE S. EVERLY

Download or read book Critical Incident Stress Management (CISM) written by GEORGE S. EVERLY and published by . This book was released on 2017-02 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Critical Incident Stress And Trauma In The Workplace

Author : Gerald W. Lewis
Publisher : Routledge
ISBN 13 : 1135892555
Total Pages : 146 pages
Book Rating : 4.1/5 (358 download)

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Book Synopsis Critical Incident Stress And Trauma In The Workplace by : Gerald W. Lewis

Download or read book Critical Incident Stress And Trauma In The Workplace written by Gerald W. Lewis and published by Routledge. This book was released on 2012-12-06 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text was developed as a manual for those employed in the emergency services ESP, those who deal with victims of trauma in the workplace, work in school systems or acute psychiatric settings, provide assistance to ESP, or who are employed in other settings where persons may experience trauma. The book can also be used by mental health workers as they conduct workshops or provide debriefings where trauma has occured. Visit www.geraldlewis.com for more information.

Crisis Negotiations

Author : Michael J. McMains
Publisher : Routledge
ISBN 13 : 1317523008
Total Pages : 589 pages
Book Rating : 4.3/5 (175 download)

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Book Synopsis Crisis Negotiations by : Michael J. McMains

Download or read book Crisis Negotiations written by Michael J. McMains and published by Routledge. This book was released on 2014-09-19 with total page 589 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and applications from numerous disciplines are combined to create a conceptual framework for the hostage negotiator. Ideas and concepts are explained so that the practicing negotiator can apply the principles outlined.

Handbook of Critical Incident Analysis

Author : Richard W Schwester
Publisher : Routledge
ISBN 13 : 1317469127
Total Pages : 468 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Handbook of Critical Incident Analysis by : Richard W Schwester

Download or read book Handbook of Critical Incident Analysis written by Richard W Schwester and published by Routledge. This book was released on 2014-12-18 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Critical incidents all too often explode onto the social conscious and challenge our sense of security. This comprehensive handbook brings together a range of experts who provide a foundation for the field of critical incident analysis by examining specific incidents9/11, the Virginia Tech massacre, the H1N1 pandemic, the BP oil spill, and more--through various methodological and disciplinary lenses. This groundbreaking book develops a new organizational theory derived from ideas in statistics and psychometrics. The author's core premise is that errors known to occur in social science research must also occur when managers look at their data and seek to make inferences about cause and effect. Statistico-organizational theory uses methodological principles to predict when errors occur and how great they will be. Expanding on this concept, The Meta-Analytic Organization offers new theoretical propositions about organizational strategy and structure with wide application to human resource management, international business, and more.

Incident Management for Operations

Author : Rob Schnepp
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491917792
Total Pages : 136 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Incident Management for Operations by : Rob Schnepp

Download or read book Incident Management for Operations written by Rob Schnepp and published by "O'Reilly Media, Inc.". This book was released on 2017-06-20 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Managing Critical Incidents and Large-Scale Event Security

Author : Eloy Nuñez
Publisher : CRC Press
ISBN 13 : 1315352990
Total Pages : 337 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Managing Critical Incidents and Large-Scale Event Security by : Eloy Nuñez

Download or read book Managing Critical Incidents and Large-Scale Event Security written by Eloy Nuñez and published by CRC Press. This book was released on 2016-08-05 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: 2017 Award Winner of the ASIS Security Book of the Year Nuñez and Vendrell aim to provide the most current and effective resources for managing special events and critical incidents. Their book relies heavily on case studies and after action reports that examine the lessons learned from a multitude of previous events and incidents. In addition, the text identifies and examines best practices and recommended approaches, providing the reader with a variety of checklists and planning tools.

Critical Incident Management

Author : Vincent Faggiano
Publisher : CRC Press
ISBN 13 : 1466516739
Total Pages : 251 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Critical Incident Management by : Vincent Faggiano

Critical Incident Stress Management -CISM-

Author : George S. Everly
Publisher : Chevron Publishing Corporation
ISBN 13 : 9781883581169
Total Pages : 0 pages
Book Rating : 4.5/5 (811 download)

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Book Synopsis Critical Incident Stress Management -CISM- by : George S. Everly

Download or read book Critical Incident Stress Management -CISM- written by George S. Everly and published by Chevron Publishing Corporation. This book was released on 1999 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is Volume Two in the series Innovations in Disaster and Trauma Psychology. This volume describes the CISM approach to crisis response and offers it as a new era in provision of the crisis intervention services. For the first time the essential question of CISM as a standard of care in crisis intervention is adddressed. This second edition represents the most advanced and updated resource available on the topics of CISM and crisis intervention. An annotated review of research highlights this valuable text.

Cases in Hospitality Management

Author : Timothy R. Hinkin
Publisher : John Wiley & Sons
ISBN 13 : 047168693X
Total Pages : 171 pages
Book Rating : 4.4/5 (716 download)

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Book Synopsis Cases in Hospitality Management by : Timothy R. Hinkin

Download or read book Cases in Hospitality Management written by Timothy R. Hinkin and published by John Wiley & Sons. This book was released on 2005-11-04 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cases in Hospitality Management: A Critical Incident Approach, Second Edition is one of the few casebooks on the market that focuses specifically on hospitality management. It adopts a critical incident approach, a powerful teaching methodology whereby customers and employees are asked to identify actual experiences regarding service in the hospitality industry – both positive and negative - and then to describe the organization’s response to it. This approach encourages thorough analysis of a prominent issue, thus highlighting the wide range of complexities that face managers on the hospitality industry on a daily basis. Cases involving many segments of the industry - including airlines, railroads, private clubs, conference centers, travel agents, and restaurants – are included, as are fifteen new cases and a new section on hospitality technology.

Critical Incident Stress Debriefing

Author : Jeffrey T. Mitchell
Publisher :
ISBN 13 : 9781883581190
Total Pages : 0 pages
Book Rating : 4.5/5 (811 download)

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Book Synopsis Critical Incident Stress Debriefing by : Jeffrey T. Mitchell

Download or read book Critical Incident Stress Debriefing written by Jeffrey T. Mitchell and published by . This book was released on 2001 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised and expanded, this third edition is a handbook for demobilization, crisis management briefing (CMB), defusing and critical incident stress debriefing (CISD). It covers both basic and advanced knowledge and the suggested skills required to provide effective group crisis intervention services.

Large-scale Incident Management

Author : Mark Haraway
Publisher : Cengage Learning
ISBN 13 : 9781428359932
Total Pages : 0 pages
Book Rating : 4.3/5 (599 download)

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Book Synopsis Large-scale Incident Management by : Mark Haraway

Download or read book Large-scale Incident Management written by Mark Haraway and published by Cengage Learning. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taking the approach that experience is the best teacher, Large Scale Incident Management is the first book of its kind to use a major, real-life, contemporary event to teach key incident management concepts. The book places readers in the Incident Commander seat for the EQ chemical fires that occurred in Apex, North Carolina, in October 2006: an event that lasted three days, shut down an entire city, and displaced 17,000 citizens. Using this large-scale incident as a running example of how critical components of successful incident management are actually applied in real life, it provides detailed insight into important topics in the field. Coverage begins with pre-planning and preparation, emergency plan development, and conducting community hazard assessments, and then progresses to implementation of the National Incident Management System (NIMS) as a part of daily operations, incident action plans, and complex NIMS for large catastrophic events. With this unique, real-life approach, the book is both engaging and instructional, leaving readers with a solid understanding, not only of large scale incident management concepts, but also how to apply them.

The SAGE Encyclopedia of Communication Research Methods

Author : Mike Allen
Publisher : SAGE Publications
ISBN 13 : 1483381420
Total Pages : 2013 pages
Book Rating : 4.4/5 (833 download)

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Book Synopsis The SAGE Encyclopedia of Communication Research Methods by : Mike Allen

Download or read book The SAGE Encyclopedia of Communication Research Methods written by Mike Allen and published by SAGE Publications. This book was released on 2017-04-11 with total page 2013 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication research is evolving and changing in a world of online journals, open-access, and new ways of obtaining data and conducting experiments via the Internet. Although there are generic encyclopedias describing basic social science research methodologies in general, until now there has been no comprehensive A-to-Z reference work exploring methods specific to communication and media studies. Our entries, authored by key figures in the field, focus on special considerations when applied specifically to communication research, accompanied by engaging examples from the literature of communication, journalism, and media studies. Entries cover every step of the research process, from the creative development of research topics and questions to literature reviews, selection of best methods (whether quantitative, qualitative, or mixed) for analyzing research results and publishing research findings, whether in traditional media or via new media outlets. In addition to expected entries covering the basics of theories and methods traditionally used in communication research, other entries discuss important trends influencing the future of that research, including contemporary practical issues students will face in communication professions, the influences of globalization on research, use of new recording technologies in fieldwork, and the challenges and opportunities related to studying online multi-media environments. Email, texting, cellphone video, and blogging are shown not only as topics of research but also as means of collecting and analyzing data. Still other entries delve into considerations of accountability, copyright, confidentiality, data ownership and security, privacy, and other aspects of conducting an ethical research program. Features: 652 signed entries are contained in an authoritative work spanning four volumes available in choice of electronic or print formats. Although organized A-to-Z, front matter includes a Reader’s Guide grouping entries thematically to help students interested in a specific aspect of communication research to more easily locate directly related entries. Back matter includes a Chronology of the development of the field of communication research; a Resource Guide to classic books, journals, and associations; a Glossary introducing the terminology of the field; and a detailed Index. Entries conclude with References/Further Readings and Cross-References to related entries to guide students further in their research journeys. The Index, Reader’s Guide themes, and Cross-References combine to provide robust search-and-browse in the e-version.

Critical Incident Management

Author : Robert Kirkland
Publisher : Cognella Academic Publishing
ISBN 13 : 9781634879897
Total Pages : 90 pages
Book Rating : 4.8/5 (798 download)

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Book Synopsis Critical Incident Management by : Robert Kirkland

Download or read book Critical Incident Management written by Robert Kirkland and published by Cognella Academic Publishing. This book was released on 2015-12-31 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed for law enforcement training, the anthology Dealing with Critical Incidents: The Importance of Media Relations and Stress Management emphasizes the importance of stress management and media relations when dealing with critical incidents ranging from natural disasters to workplace violence. The first section of the text is devoted to media relations. Students learn about the police perspective on police-media relations, particularly when crimes are often covered in prime time. They see a response model for public relations management during incidents, and read interviews from the scene of a real-world critical incident. In the second section, readers study stress management on police officers. They learn how to manage resilience, become familiar with current best practices for coping with major incidents, and read about the FBI's stress management program. Dealing with Critical Incidents provides the tactical direction needed to prevent, contain, and resolve private and public sector emergencies efficiently and effectively. Readers learn to create effective media emergency response plans and how to mitigate the impact of traumatic incidents on emergency response personnel. The book is an excellent resource for law enforcement training courses on the subject. Robert Kirkland, Lieutenant Colonel, United States Army (retired) graduated from the United States Military Academy, West Point and then earned a Ph.D. in Latin American history from the University of Pittsburgh. Dr. Kirkland has served as a Latin American foreign area officer and an analyst for Mexico and Central America. Currently he is the coordinator of homeland security studies for Union Institute and University. The author of numerous journal articles, he has also appeared on the History Channel, the Biography Channel, and has been quoted as an expert on security issues by media outlets including the Associated Press and Reuters.