Cornell Quartery Hotsl And Restaurant Administration Volume 36

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The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy

Author : Cathy A. Enz
Publisher : SAGE
ISBN 13 : 1412905907
Total Pages : 1081 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy by : Cathy A. Enz

Download or read book The Cornell School of Hotel Administration Handbook of Applied Hospitality Strategy written by Cathy A. Enz and published by SAGE. This book was released on 2010-07-14 with total page 1081 pages. Available in PDF, EPUB and Kindle. Book excerpt: This state-of-the-art handbook approaches the topics of hospitality strategy with an emphasis on immediate application of ideas to current practice. Top hospitality scholars make original contributions with the inclusion of senior level executives input, insights and current best practices. By incorporating the latest research and thinking on various strategic topics with the commentary and insights of successful executives this handbook blends cutting edge ideas and comprehensive reviews of the subject with innovative illustrations and examples from practice. The strength of the handbook is its combination of academic rigour and hospitality application. The handbook will have a clear reference orientation and focus on key topical issues and problem of interest to practitioners and advanced students of hospitality strategy.

Handbooks of Management Accounting Research 3-Volume Set

Author : Christopher S. Chapman
Publisher : Elsevier
ISBN 13 : 0080879306
Total Pages : 1584 pages
Book Rating : 4.0/5 (88 download)

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Book Synopsis Handbooks of Management Accounting Research 3-Volume Set by : Christopher S. Chapman

Download or read book Handbooks of Management Accounting Research 3-Volume Set written by Christopher S. Chapman and published by Elsevier. This book was released on 2009-01-30 with total page 1584 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Management Accounting section of the American Accounting Association notable contribution to Management Accounting Literature AwardVolume One of the Handbook of Management Accounting Research series sets the context for the Handbooks, with three chapters outlining the historical development of management accounting as a discipline and as a practice in three broad geographic settings.Volume Two provides insights into research on different management accounting practices. Volume Three features contributions from some of the most influential researchers in various areas of management accounting research, consolidates the content of volumes one and two, and concludes with examples of management accounting research from around the world.Volumes 1, 2 and 3 are also available as individual product. * ISBN Volume 1: 978-0-08-044564-9* ISBN Volume 2: 978-0-08-044754-4* ISBN Volume 3: 978-0-08-055450-1 - Three volumes of the popular Handbooks of Management Accounting Research series now available in one complete set - Examines particular management accounting practices and specific organizational contexts - Adopts a global perspective of management accounting practice - Award: "Winner of the Management Accounting section of the American Accounting Association notable contribution to Management Accounting Literature Award."

Human Resource Management

Author : Zaidi
Publisher : Excel Books India
ISBN 13 : 9788174466853
Total Pages : 632 pages
Book Rating : 4.4/5 (668 download)

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Book Synopsis Human Resource Management by : Zaidi

Download or read book Human Resource Management written by Zaidi and published by Excel Books India. This book was released on 2009 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Hotel Management and Operations

Author : Michael J. O'Fallon
Publisher : John Wiley & Sons
ISBN 13 : 0470177144
Total Pages : 513 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Hotel Management and Operations by : Michael J. O'Fallon

Download or read book Hotel Management and Operations written by Michael J. O'Fallon and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

Hospitality, Tourism, and Lifestyle Concepts

Author : Eric Laws
Publisher : Routledge
ISBN 13 : 1136434232
Total Pages : 256 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Hospitality, Tourism, and Lifestyle Concepts by : Eric Laws

Download or read book Hospitality, Tourism, and Lifestyle Concepts written by Eric Laws and published by Routledge. This book was released on 2012-11-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explore how lifestyle concepts are linked to marketing the hospitality and tourism industry Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is a comprehensive benchmark review of how lifestyle concepts can be applied to the hospitality and tourism industry. Noted authorities present multifaceted viewpoints examining a range of topics, such as matching the lifestyles of tourism providers and guests, lifestyle segmentation studies, and methodological issues in lifestyle segmentation research. You’ll learn how the consideration of lifestyle concepts can improve the effectiveness of marketing in addition to providing quality management and improved customer satisfaction in the hospitality and tourism industry. This book provides an in-depth exploration of the implications of lifestyle concepts in the marketing of the hospitality and tourism industry. Each chapter of Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction examines essential issues, including quality management and customer satisfaction, improving customer experience through host-guest lifestyle matching, ways to segment customers by lifestyle, and the benefits and burdens of the gay tourism market. The book confronts widely held beliefs about the industry, confirming or adjusting those views through solid data. Research is clearly presented, always with an eye toward strengthening this fragile industry. Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction discusses: the potential use of lifestyle segmentation to achieve psychographic matching between hosts and guests the significance of the lifestyle concept for the management of service quality and customer satisfaction research into gay tourism marketing, with a discussion about recent evidence suggesting that the distinct purchasing patterns of gays are exaggerated lifestyle market segments and the relation to satisfaction with a nature-based tourism experience a lifestyle segmentation analysis of the backpacker market in Scotland three different approaches to lifestyle segmentation in improving the quality of tourism and leisure marketing decisions improved understanding of tourists’ needs through cross-classification Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction is an essential review of the lifestyle marketing concept that will prove invaluable for hospitality and tourism professionals, instructors, and industry members.

Tourism and the Economy

Author : James Mak
Publisher : University of Hawaii Press
ISBN 13 : 9780824827892
Total Pages : 284 pages
Book Rating : 4.8/5 (278 download)

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Book Synopsis Tourism and the Economy by : James Mak

Download or read book Tourism and the Economy written by James Mak and published by University of Hawaii Press. This book was released on 2003-10-31 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tourism is one of the fastest growing industries in the world. Many countries see it as a passport to their economic development; others express concern that uncontrolled tourism may overwhelm their natural, cultural, social, and physical resources. The question of how best to harness tourism for the good of host communities is increasingly debated and forms the basis of this book. Written in a highly accessible style for a general audience as well as professionals, it applies an economic way of thinking to tourism to help readers gain a better understanding of this dynamic and fascinating global industry.

New Perspectives in Hospitality Management

Author : Emerald Group Publishing Limited
Publisher : Emerald Group Publishing
ISBN 13 : 1785608800
Total Pages : 214 pages
Book Rating : 4.7/5 (856 download)

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Book Synopsis New Perspectives in Hospitality Management by : Emerald Group Publishing Limited

Download or read book New Perspectives in Hospitality Management written by Emerald Group Publishing Limited and published by Emerald Group Publishing. This book was released on 2015-10-30 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Perspectives in Hospitality Management is a unique collection of articles that represent the very highest level of scholarship in the sphere of hospitality research. The articles published in this collection identify some emergent themes that have subsequently established themselves as key trends among academics in the field.

Handbook of Research Methods for Tourism and Hospitality Management

Author : Robin Nunkoo
Publisher : Edward Elgar Publishing
ISBN 13 : 1785366289
Total Pages : 581 pages
Book Rating : 4.7/5 (853 download)

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Book Synopsis Handbook of Research Methods for Tourism and Hospitality Management by : Robin Nunkoo

Download or read book Handbook of Research Methods for Tourism and Hospitality Management written by Robin Nunkoo and published by Edward Elgar Publishing. This book was released on 2018-07-27 with total page 581 pages. Available in PDF, EPUB and Kindle. Book excerpt: As research in tourism and hospitality reaches maturity, a growing number of methodological approaches are being utilized and, in addition, this knowledge is dispersed across a wide range of journals. Consequently there is a broad and multidisciplinary community of tourism and hospitality researchers whom, at present, need to look widely for support on methods. In this volume, researchers fulfil a pressing need by clearly presenting methodological issues within tourism and hospitality research alongside particular methods and share their experiences of what works, what does not work and where challenges and innovations lie.

The Routledge Companion to International Hospitality Management

Author : Marco A. Gardini
Publisher : Routledge
ISBN 13 : 0429762178
Total Pages : 454 pages
Book Rating : 4.4/5 (297 download)

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Book Synopsis The Routledge Companion to International Hospitality Management by : Marco A. Gardini

Download or read book The Routledge Companion to International Hospitality Management written by Marco A. Gardini and published by Routledge. This book was released on 2020-11-09 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.

Hospitality Experience

Author : Frans Melissen
Publisher : Routledge
ISBN 13 : 1000038157
Total Pages : 369 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Hospitality Experience by : Frans Melissen

Download or read book Hospitality Experience written by Frans Melissen and published by Routledge. This book was released on 2019-11-12 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospitality Experience offers students an exciting introduction to key aspects of hospitality management. The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples. Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.

AN INNOVATIVE APPROACH TO EVALUATION OF THE QUALITY OF WEBSITES IN THE TOURISM INDUSTRY: A NOVEL MCDM APPROACH BASED ON BIPOLAR NEUTROSOPHIC NUMBERS AND THE HAMMING DISTANCE

Download AN INNOVATIVE APPROACH TO EVALUATION OF THE QUALITY OF WEBSITES IN THE TOURISM INDUSTRY: A NOVEL MCDM APPROACH BASED ON BIPOLAR NEUTROSOPHIC NUMBERS AND THE HAMMING DISTANCE PDF Online Free

Author : Dragisa Stanujkic
Publisher : Infinite Study
ISBN 13 :
Total Pages : 14 pages
Book Rating : 4./5 ( download)

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Book Synopsis AN INNOVATIVE APPROACH TO EVALUATION OF THE QUALITY OF WEBSITES IN THE TOURISM INDUSTRY: A NOVEL MCDM APPROACH BASED ON BIPOLAR NEUTROSOPHIC NUMBERS AND THE HAMMING DISTANCE by : Dragisa Stanujkic

Download or read book AN INNOVATIVE APPROACH TO EVALUATION OF THE QUALITY OF WEBSITES IN THE TOURISM INDUSTRY: A NOVEL MCDM APPROACH BASED ON BIPOLAR NEUTROSOPHIC NUMBERS AND THE HAMMING DISTANCE written by Dragisa Stanujkic and published by Infinite Study. This book was released on with total page 14 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nowadays, the performance and business operations of organizations are closely linked to the quality of their websites compared to the competition. With growing market competition, the quality of websites becomes a significant component and is increasingly being explored and identified as the main factor of comparative advantage over the competition and the maintenance of good customer relationships. A multiple criteria decision-making approach based on the use of bipolar neutrosophic numbers and the Hamming distance is proposed in this paper. The main aim of this article is to emphasize the fact that MCDM models with a smaller number of criteria can be formed without a loss of precision by applying bipolar neutrosophic numbers. In addition to this, the three variants for ranging bipolar neutrosophic numbers based on the Hamming distance and a distance from the ideal point are proposed. The applicability of the proposed approach is considered in the case of website evaluation.

Service innovation management

Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1845448677
Total Pages : 124 pages
Book Rating : 4.8/5 (454 download)

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Book Synopsis Service innovation management by :

Download or read book Service innovation management written by and published by Emerald Group Publishing. This book was released on 2005 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Tourism as a Form of International Relations

Author : Katerina Antoniou
Publisher : Edward Elgar Publishing
ISBN 13 : 1802207775
Total Pages : 151 pages
Book Rating : 4.8/5 (22 download)

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Book Synopsis Tourism as a Form of International Relations by : Katerina Antoniou

Download or read book Tourism as a Form of International Relations written by Katerina Antoniou and published by Edward Elgar Publishing. This book was released on 2023-08-14 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book introduces the tourist as a non-state actor on the international political stage. Discussing the ways in which tourism has enabled political dynamics to unfold and shape political affairs, Katerina Antoniou suggests how tourist activity can be used to foster inclusive and empowering political conduct.

Services Marketing: People, Technology, Strategy (Eighth Edition)

Author : Jochen Wirtz
Publisher : World Scientific Publishing Company
ISBN 13 : 194465903X
Total Pages : 801 pages
Book Rating : 4.9/5 (446 download)

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Book Synopsis Services Marketing: People, Technology, Strategy (Eighth Edition) by : Jochen Wirtz

Download or read book Services Marketing: People, Technology, Strategy (Eighth Edition) written by Jochen Wirtz and published by World Scientific Publishing Company. This book was released on 2016-03-29 with total page 801 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services Marketing: People, Technology, Strategy is the eighth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media and case examples.This textbook takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. Featuring cases and examples from all over the world, Services Marketing: People, Technology, Strategy is suitable for students who want to gain a wider managerial view of Services Marketing.

Labor Arbitration Cumulative Digest and Index with Table of Cases and Directory of Arbitrators Covering ... Labor Arbitration Reports

Author :
Publisher :
ISBN 13 :
Total Pages : 1828 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Labor Arbitration Cumulative Digest and Index with Table of Cases and Directory of Arbitrators Covering ... Labor Arbitration Reports by :

Download or read book Labor Arbitration Cumulative Digest and Index with Table of Cases and Directory of Arbitrators Covering ... Labor Arbitration Reports written by and published by . This book was released on 1999 with total page 1828 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Management Science Applications in Tourism and Hospitality

Author : Zheng Gu
Publisher : Routledge
ISBN 13 : 1317708628
Total Pages : 127 pages
Book Rating : 4.3/5 (177 download)

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Book Synopsis Management Science Applications in Tourism and Hospitality by : Zheng Gu

Download or read book Management Science Applications in Tourism and Hospitality written by Zheng Gu and published by Routledge. This book was released on 2014-01-27 with total page 127 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find out how accurate forecasting and analysis can prevent costly mistakes! Management Science Applications in Tourism and Hospitality examines innovative tools for evaluating performance and productivity in tourism offices, hotels, and restaurants. This collection of recent studies focuses on two important topics of management science: forecasting and a relatively new analytical methodology called data envelopment analysis (DEA). This book will show you how tourism forecasting accuracy can be enhanced and how DEA can be used to benchmark productivity and improve advertisement efficiency. Management Science Applications in Tourism and Hospitality provides you with a useful blend of analysis from both theory and real-data perspectives. This book uses case studies, application techniques, and expert advice to review various productivity measurement methods and compare them to DEA, revealing DEA’s strengths, weaknesses, and its potential in the operating environment. With Management Science Applications in Tourism and Hospitality, you’ll be able to: utilize destination benchmarking perform multiunit restaurant productivity assessments using DEA conduct hotel labor productivity assessments using DEA measure and benchmark productivity in the hotel sector using DEA model tourism demand use an improved extrapolative hotel room occupancy rate forecasting technique forecast short-term planning and management for a casino buffet restaurant apply city perception analysis (CPA) for destination positioning decisions This book is generously enhanced with tables and figures to substantiate the research. Management Science Applications in Tourism and Hospitality is valuable for hospitality and tourism educators and graduate students learning and doing research in operation analysis. Savvy executives and professionals who want to improve efficiency in their industry will also benefit from the techniques illustrated in this timely guide.

Building In-House Leadership and Management Development Programs

Author : H. Kazanas
Publisher : Bloomsbury Publishing USA
ISBN 13 : 0313004315
Total Pages : 292 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Building In-House Leadership and Management Development Programs by : H. Kazanas

Download or read book Building In-House Leadership and Management Development Programs written by H. Kazanas and published by Bloomsbury Publishing USA. This book was released on 1999-11-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership and Management Development programs have helped companies of every size become high-performing organizations. This practical guide sets out a blueprint for establishing, administering, and evaluating a planned in-house Management Development program and is geared to addressing the training, education, and development needs of supervisors, managers, executives, and others who exert leadership in organizational settings. It reviews important topics such as how to make a case for an in-house program, defining the program, setting policy, establishing goals and objectives, assessing needs, recruiting someone to oversee the program, and evaluating results. The material is based on surveys of Management Development professionals, key literature in the area, and first hand experience. In this how-to-do-it start-up guide, Rothwell and Kazanas provide important background on leadership and management development programs, defining the parameters of a typical organizational program. They review such important topics as the planning and design of a program, formal, informal, and special leadership and management development methods, and evaluation of organizational efforts. Human resource development specialists and human resources managers, workplace learning and performance practitioners, CEOs, CIOs and supervisors will find this guide comprehensive and valuable.