Contemporary Quality Function Deployment For Product And Process Innovation: Towards Digital Transformation Of Customer And Product Information In A New Knowledge-based Approach

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Publisher : World Scientific
ISBN 13 : 9813279893
Total Pages : 352 pages
Book Rating : 4.8/5 (132 download)

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Book Synopsis Contemporary Quality Function Deployment For Product And Process Innovation: Towards Digital Transformation Of Customer And Product Information In A New Knowledge-based Approach by : Lager Thomas

Download or read book Contemporary Quality Function Deployment For Product And Process Innovation: Towards Digital Transformation Of Customer And Product Information In A New Knowledge-based Approach written by Lager Thomas and published by World Scientific. This book was released on 2019-08-19 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's highly competitive industrial climate, and in times of limited company resources and a continual need to improve company performance in all areas, the use of effective and efficient tools and development methodologies for research and development (R&D) is one interesting avenue to follow. Thus, the question is not really whether they should be deployed or not, but rather which methodologies and best-practices should be used, and why, when and how they should be deployed.Contemporary Quality Function Deployment for Product and Process Innovation: Towards Digital Transformation of Customer and Product Information in a New Knowledge-Based Approach introduces the reader to the industrial use of the Quality Function Development (QFD) methodology in product and process innovation. Customer, product, and production data related to each product family will be digitized in the matrix structures used in this methodology, and be made accessible, more transparent, and visible, thus facilitating a holistic product information perspective. Moreover, using this information in the creation of Integrated Knowledge Platforms (IKPs), supporting more digitalized product and process innovation work processes, will speed up product development and capture vital information to be used in your next-generation product innovation projects. From an overall company perspective, the well-proven ability of the QFD methodology to stimulate cross-functional product innovation will guide product innovation towards a new knowledge-based approach in its enhanced digital transformation and use of integrated customer, product, and production informationUsing the QFD methodology, you will learn how to create a retrievable and accumulated digitized company knowledge base, coupled with improved company communication. You will get better decision support, assisting in the development of better product specifications, and resulting in better products, and ultimately leading to improved customer satisfaction. The adoption of the QFD tool and matrices in building such well-structured knowledge-based platforms (IKPs) related to individual products or product families is the heart of the matter and the 'hidden gem' of QFD methodology use.The book aims to serve as a manual introducing the methodology and how to use it, offering a guiding framework, and being a handbook for the methodology's industrial use for both newcomers and product developers. Furthermore, it offers new perspectives on a more efficient and effective use of the QFD methodology for the seasoned practitioner. This book can also serve as a textbook for students in all disciplines of the natural sciences, innovation management, product design, and engineering. Each part of the book concludes with a number of questions that can be used as learning instruments in lecturing and for more advanced tutorials.

Contemporary Quality Function Deployment for Product and Process Innovation

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Publisher :
ISBN 13 : 9789813279889
Total Pages : 353 pages
Book Rating : 4.2/5 (798 download)

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Book Synopsis Contemporary Quality Function Deployment for Product and Process Innovation by : Thomas Lager

Download or read book Contemporary Quality Function Deployment for Product and Process Innovation written by Thomas Lager and published by . This book was released on 2019 with total page 353 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Innovation: A QFD approach

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Author :
Publisher : Lulu.com
ISBN 13 : 1326567705
Total Pages : 232 pages
Book Rating : 4.3/5 (265 download)

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Book Synopsis Quality Innovation: A QFD approach by : Frede Jensen

Download or read book Quality Innovation: A QFD approach written by Frede Jensen and published by Lulu.com. This book was released on 2016-02-17 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is for anyone developing quality and innovation. It presents a Quality Function Deployment (QFD) approach for the successful product and process design in manufacturing, service and any other kind of private or public organisation. The book is organised into three parts, where the first gets concisely into QFD. The latter parts add depth and width to the approach, with an indispensable collection of associated design tools and strategy concepts. The appendix walks through three start-to-finish case studies. QFD provides a sound understanding of what should naturally occur in a development project. The team-based approach prioritises customer-centric quality and innovation requirements, within market and organisation reality. The defined requirements are systematically transformed into a corresponding quality-by-design product, where the degree of innovation is adjustable. The approach is adaptable, scalable and can be shorthanded to circumstances.

Innovating in Product/Process Development

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Publisher : Springer Science & Business Media
ISBN 13 : 1848825455
Total Pages : 289 pages
Book Rating : 4.8/5 (488 download)

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Book Synopsis Innovating in Product/Process Development by : Mikel Sorli

Download or read book Innovating in Product/Process Development written by Mikel Sorli and published by Springer Science & Business Media. This book was released on 2009-07-01 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovating in Product/Process Development demonstrates how to achieve true innovation in product development, and how to launch a new product in the quickest and cheapest way. The new approach to product development proposed in this book is based on the most recent research in the field. It suggests the integration of several tools that are currently only used independently, with the aim of stimulating the creation of innovative ideas in general, and specifically in the areas of product/process improvements and problem solving. Innovating in Product/Process Development explores different aspects of innovation processes in twenty-first century industry from a global economic perspective. It presents in detail several approaches to support these processes, from ICT-based systems to collaborative working environments, all of which will be of interest to MBA or advanced students; researchers; and design teams charged with the creation of new product lines.

Customer Integration

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Author :
Publisher : John Wiley & Sons
ISBN 13 :
Total Pages : 344 pages
Book Rating : 4.X/5 (2 download)

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Book Synopsis Customer Integration by : Doug Daetz

Download or read book Customer Integration written by Doug Daetz and published by John Wiley & Sons. This book was released on 1995-10-20 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Integration Attaining higher levels of customer delight, increasing the speed and efficiency in the product development process, and increasing profits are goals many managers are struggling to achieve. Customer Integrated Decision Making, or CIDM, is a process that will show managers how to reach these goals by integrating the customer into the decision-making process and incorporating the customer's wants and needs into the design of new products and services. Customer Integration: The Quality Function Deployment (QFD) Leader's Guide for Decision Making focuses on the complete CIDM/QFD process. The book details the reasons for using CIDM market identification techniques, and QFD idea generation methodologies, as well as some basic and advanced customer "choice" prediction approaches. This practical, structured, and replicable process will provide a company of any size with the tools to assure its teams' success as they move to become linked to the customer. Customer Integration opens with a comprehensive overview for executives, followed by a detailed discussion of how CIDM/QFD can increase profits for businesses in a variety of industries. The executive overview reviews the issues confronting companies today and gives reasons why executives will need to be linked to customers to compete. The second part of the book lays out some of the foundation knowledge that middle managers will need to have in order to commit to supporting individuals and teams and to complete CIDM/QFD projects. Part II also offers practical discussions on the critical role of leadership and the challenges of implementation. The third part of the book provides a step-by-step explanation of the process, along with a complete review of the necessary concepts and tools to make a CIDM/QFD project happen. Customer Integration is designed for the whole company. It provides the information executives and managers need to undertake a Customer Integrated Decision-Making project and the knowledge that team members need to assure success in their project. Advance praise for Customer Integration "Customer Integration is written for the entire management team, from the executive to the project team members, challenging all not only to decide to use CIDM/QFD, but to achieve maximum value from the process. This is a book for those who believe delighting customers is a state of the art." --Michael E. Holtzleiter Manager-Europe, Senco Fastening Systems "The CIDM concepts in this book go beyond the QFD matrix analysis to show how to introduce the process into a company and how to lead a multifunctional team through the process. These concepts are helping us balance the voice of the customer in our product development process. After just one project, it is adding clarity and objectivity to our decisions by highlighting the trade-offs that must be made between customer wants, competitive pressures, and our company's capabilities." --Ronald A. Weeks Corporate Planning Director, Cincom Systems, Inc. "Having completed a CIDM project, I found Customer Integration to be a comprehensive documentation of this incredible process. This very replicable methodology truly allows companies to get at the 'real' customer requirements. The way the book is divided into sections for the executive, project and middle manager, and team members provides a clear perspective on 'hands on' for each." --Steve Nelson Manager-Emerging Markets, Senco Fastening Systems "If you are looking for structured processes that provide you with a better understanding of your customers, an understanding about what they mean by value, that promotes 'leveling' of customer knowledge among the enterprise, that assures 'true' teaming and reduces the time to bring innovations into the marketplace, then Customer Integration is the book that you have been looking for." --John Edholm Vice President-Sales & Marketing, Pierce and Stevens

House of Quality in a Minute

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Author :
Publisher : Chi Publishers Inc
ISBN 13 : 9780967602363
Total Pages : 140 pages
Book Rating : 4.6/5 (23 download)

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Book Synopsis House of Quality in a Minute by : Christian N. Madu

Download or read book House of Quality in a Minute written by Christian N. Madu and published by Chi Publishers Inc. This book was released on 2006-05 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.

Quality Function Deployment and Systems Supportability

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Publisher :
ISBN 13 : 9781032372501
Total Pages : 0 pages
Book Rating : 4.3/5 (725 download)

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Book Synopsis Quality Function Deployment and Systems Supportability by : John Longshore

Download or read book Quality Function Deployment and Systems Supportability written by John Longshore and published by . This book was released on 2023-10-04 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service "system" focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer's expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the "voice of the customer" for prioritizing customer needs. While certainly needed, the "voice of the system" that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the "customer" and thus listen to the "Voice of the System" when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard "house of quality" concept.

ICICKM 2017 14th International Conference on Intellectual Capital Knowledge Management & Organisational Learning

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Publisher : Academic Conferences and publishing limited
ISBN 13 : 191121862X
Total Pages : 421 pages
Book Rating : 4.9/5 (112 download)

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Book Synopsis ICICKM 2017 14th International Conference on Intellectual Capital Knowledge Management & Organisational Learning by : Prof. Eric Tsui

Download or read book ICICKM 2017 14th International Conference on Intellectual Capital Knowledge Management & Organisational Learning written by Prof. Eric Tsui and published by Academic Conferences and publishing limited. This book was released on 2017-07-12 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Advanced Quality Function Deployment

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Publisher : CRC Press
ISBN 13 : 1420025430
Total Pages : 209 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Advanced Quality Function Deployment by : Fiorenzo Franceschini

Download or read book Advanced Quality Function Deployment written by Fiorenzo Franceschini and published by CRC Press. This book was released on 2001-12-13 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: A versatile manual that can be used to stimulate product innovation, benchmarking analysis, and engineering design, this book goes beyond theory to provide relevant advanced methods and techniques that readers can apply in their work for both short- and long-term results. The author links Quality Function Deployment (QFD) with other quality design techniques and discusses processes for improving its effectiveness. He also highlights methods for selecting a product's technical features. Real implementation case studies and numerous examples illustrate the concepts, including the Qualitometro method for designing and measuring quality in the service sector.

Quality Function Deployment

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Publisher : CRC Press
ISBN 13 : 1000104478
Total Pages : 148 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis Quality Function Deployment by : James L. Bossert

Download or read book Quality Function Deployment written by James L. Bossert and published by CRC Press. This book was released on 2021-07-21 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.

Sustainable Green Development and Manufacturing Performance through Modern Production Techniques

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Publisher : CRC Press
ISBN 13 : 1000487970
Total Pages : 427 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Sustainable Green Development and Manufacturing Performance through Modern Production Techniques by : Chandan Deep Singh

Download or read book Sustainable Green Development and Manufacturing Performance through Modern Production Techniques written by Chandan Deep Singh and published by CRC Press. This book was released on 2021-12-10 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Various Multiple Criteria Decision-Making (MCDM) techniques in one book: 13 MCDM techniques have been applied, namely, WSM, WPM, WASPAS, GRA, SMART, CRITIC, ENTROPY, EDAS, MOORA, AHP, TOPSIS, VIKOR, and new tools: MDEMATEL, Fuzzy MDEMATEL, Modified Fuzzy TOPSIS and Modified Fuzzy VIKOR. To date, no other book possesses this many tools. Various quantitative techniques: Different quantitative techniques have been applied, namely, Cronbach alpha, Chi-square and ANOVA (for demographic analysis), Percent Point Score and Central Tendency (response analysis), Factor Analysis, Correlation and Regression. To date, no other book possesses this many tools. Interpretive Structural Modelling: ISM has been applied for verifying MCDM results through MICMAC analysis and ISM model thus paving the way for model through SEM. Structural Equation Modelling: SEM using AMOS in PASW has been applied for model development. New MCDM techniques developed: In the process during qualitative analysis, new tools have been developed and their results have been compared with other existing MCDM tools and the results are encouraging. The new techniques are MDEMATEL, Fuzzy MDEMATEL, Modified Fuzzy TOPSIS and Modified Fuzzy VIKOR. Qualitative Model Developed: As the title says, Sustainable Green Development and Manufacturing Performance through Modern Production Techniques. It is a need-of-the-hour topic, as industries must maintain their performance (sustainable development) and, while sustaining, they have to keep in mind green issues (that is, environment-related issues, especially during the COVID-19 pandemic) and adopt advanced manufacturing and maintenance techniques. A model for this has been developed which will be helpful to both academicians and industrialists. Real-time Case Studies: Case studies in two industries of differing origins, different manufacturing sectors, different products, and comparing their units in the country of their origin and India. Dr. Chandan Deep Singh is an assistant professor in the Department of Mechanical Engineering, Punjabi University, Patiala, Punjab (India). He is a co-author of Adolescents, Family and Consumer Behaviour (Routledge, 2020) and of Manufacturing Competency and Strategic Success in the Automobile Industry (CRC Press, 2019). Dr. Harleen Kaur is a manager (HR) at DELBREC Industries, Pvt. Ltd., Chandigarh. She co-authored Adolescents, Family and Consumer Behaviour (Routledge, 2020).

Step-by-Step QFD

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Author :
Publisher : Routledge
ISBN 13 : 1351413902
Total Pages : 233 pages
Book Rating : 4.3/5 (514 download)

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Book Synopsis Step-by-Step QFD by : John Terninko

Download or read book Step-by-Step QFD written by John Terninko and published by Routledge. This book was released on 2018-05-04 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wouldn't it be great if you could design a product with the customer in mind - right from the very start? Well, now there's a way: Quality Function Development, or QFD, translates the needs of the consumer directly into the design and development of new products and services. By focusing on customer needs and incorporating them into every phase of the manufacturing process, it eliminates waste and improves customer satisfaction. And that means increased sales, greater profits, and a bigger share of the market.Step-by-Step QFD is a practical, hands-on guide to implementing QFD at any organization. Written by an expert in the field, it shoes how the intensive study of consumer needs can be used to help you dramatically outperform the competition. In fact, the strategies outlined in this book have already met with great success at a number of corporations both within and outside of the United States. This workbook includes a case study of QFD in action, 34 helpful workshops, and an analysis of the synergy between QFD, TRIZ, and Taguchi. So whether you're a QFD trainer, project manager, design engineer, or manufacturer, Step-by-Step QFD will show you how to let one voice drive your entire design process - the customer's!

The House of Quality in a Minute

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Author :
Publisher : IAP
ISBN 13 : 1641139056
Total Pages : 149 pages
Book Rating : 4.6/5 (411 download)

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Book Synopsis The House of Quality in a Minute by : Christian N. Madu

Download or read book The House of Quality in a Minute written by Christian N. Madu and published by IAP. This book was released on 2019-12-01 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative

Quality Function Deployment: The evolved 4-phase model

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Author :
Publisher : Lulu.com
ISBN 13 : 1326905910
Total Pages : 82 pages
Book Rating : 4.3/5 (269 download)

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Book Synopsis Quality Function Deployment: The evolved 4-phase model by : Frede Jensen

Download or read book Quality Function Deployment: The evolved 4-phase model written by Frede Jensen and published by Lulu.com. This book was released on 2017-03-12 with total page 82 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality Function Deployment (QFD) provides a sound understanding of what should naturally occur in design. Its principles are essential knowledge for design and system developers. We can apply QFD to any project that, for one, is a development activity and, two, has a definable customer. This includes products, parts, materials, services, events, software and websites. The book describes the 4-phase QFD approach. The approach conforms to the ISO 16355-1:2015 guidance standard. The House of Quality is explained, as a planning tool for transferring the priorities in customer and stakeholder requirements into the final product. The book further introduces some associated development tools and techniques associated with QFD. The Appendix provides a walk-through example of the evolved 4-phase QFD approach, demonstrating the workings of the House of Quality and associated tools. The Appendix further illustrates a 4-phase QFD example using a simplified substitute for the House of Quality.

Practical Manual of Quality Function Deployment

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Author :
Publisher : Springer
ISBN 13 : 3319085212
Total Pages : 199 pages
Book Rating : 4.3/5 (19 download)

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Book Synopsis Practical Manual of Quality Function Deployment by : Davide Maritan

Download or read book Practical Manual of Quality Function Deployment written by Davide Maritan and published by Springer. This book was released on 2014-09-06 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.

Quality Innovation

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Author :
Publisher : Lulu.com
ISBN 13 : 9781291632781
Total Pages : 216 pages
Book Rating : 4.6/5 (327 download)

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Book Synopsis Quality Innovation by : Frede Jensen

Download or read book Quality Innovation written by Frede Jensen and published by Lulu.com. This book was released on 2014-04 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book is for anyone developing quality and innovation. It presents a Quality Function Deployment (QFD) approach for the successful product and process design in manufacturing, service, or any other kind of private or public organisation. The book is organised into three parts, where the first gets concisely into QFD. The latter parts add depth and width to the approach, with an indispensable collection of associated design tools and strategy concepts. The appendix walks through three start-to-finish case studies. QFD provides a sound understanding of what should naturally occur in a development project. The team-based approach prioritises customer-centric quality and innovation requirements, within market and organisation reality. The defined requirements are systematically transformed into a corresponding quality-by-design product, where the degree of innovation is adjustable. The approach is adaptable, scalable, and can be shorthanded to circumstances.

Quality Function Deployment

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Author :
Publisher : ASQ Quality Press
ISBN 13 :
Total Pages : 272 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Quality Function Deployment by : Ronald G. Day

Download or read book Quality Function Deployment written by Ronald G. Day and published by ASQ Quality Press. This book was released on 1993 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: