Consumer Information Systems and Relationship Management: Design, Implementation, and Use

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Publisher : IGI Global
ISBN 13 : 1466640839
Total Pages : 256 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Consumer Information Systems and Relationship Management: Design, Implementation, and Use by : Lin, Angela

Download or read book Consumer Information Systems and Relationship Management: Design, Implementation, and Use written by Lin, Angela and published by IGI Global. This book was released on 2013-05-31 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Businesses continue to design and implement a variety of information systems that facilitate the creation, aggregation, and provision of product-related information in order to increase the role that quality information is playing in consumers’ decision-making processes. Consumer Information Systems and Relationship Management: Design, Implementation, and Use highlights empirical research, theoretical frameworks, and relevant models on the understanding and implementation of consumer information systems. By covering consumer perceptions of practicality and ease of use, this book is essential for practitioners in business environments and strategic management, meeting consumer needs through the use of digital and Web-based technologies as well as recent empirical research findings and design and implementation of innovative information systems. This book is part of the Advances in Marketing, Customer Relationship Management, and E-Services series collection.

Consumer Information Systems and Relationship Management

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Publisher : IGI Global
ISBN 13 : 9781615206131
Total Pages : pages
Book Rating : 4.2/5 (61 download)

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Book Synopsis Consumer Information Systems and Relationship Management by : Jonathan Foster Angela Lin

Download or read book Consumer Information Systems and Relationship Management written by Jonathan Foster Angela Lin and published by IGI Global. This book was released on 2012-01-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Encyclopedia of E-Business Development and Management in the Global Economy

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Publisher : IGI Global
ISBN 13 : 1615206124
Total Pages : 1458 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Encyclopedia of E-Business Development and Management in the Global Economy by : Lee, In

Download or read book Encyclopedia of E-Business Development and Management in the Global Economy written by Lee, In and published by IGI Global. This book was released on 2010-02-28 with total page 1458 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This research book is a repository for academicians, researchers, and industry practitioners to share and exchange their research ideas, theories, and practical experiences, discuss challenges and opportunities, and present tools and techniques in all aspects of e-business development and management in the digital economy"--Provided by publisher.

Information Systems Design and Intelligent Applications

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Publisher : Springer
ISBN 13 : 9811333386
Total Pages : 472 pages
Book Rating : 4.8/5 (113 download)

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Book Synopsis Information Systems Design and Intelligent Applications by : Suresh Chandra Satapathy

Download or read book Information Systems Design and Intelligent Applications written by Suresh Chandra Satapathy and published by Springer. This book was released on 2019-01-04 with total page 472 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book gathers a collection of high-quality peer-reviewed research papers presented at the International Conference on Information System Design and Intelligent Applications (INDIA 2018), which was held at the Universite des Mascareignes, Mauritius from July 19 to 21, 2018. It covers a wide range of topics in computer science and information technology, from image processing, database applications and data mining, to grid and cloud computing, bioinformatics and many more. The intelligent tools discussed, e.g. swarm intelligence, artificial intelligence, evolutionary algorithms, and bio-inspired algorithms, are currently being applied to solve challenging problems in various domains.

Customer Relationship Management

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Publisher : Routledge
ISBN 13 : 1856175227
Total Pages : 495 pages
Book Rating : 4.8/5 (561 download)

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Book Synopsis Customer Relationship Management by : Francis Buttle

Download or read book Customer Relationship Management written by Francis Buttle and published by Routledge. This book was released on 2009 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims.

Customer Relationship Management

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Publisher : Routledge
ISBN 13 : 1136412573
Total Pages : 362 pages
Book Rating : 4.1/5 (364 download)

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Book Synopsis Customer Relationship Management by : Francis Buttle

Download or read book Customer Relationship Management written by Francis Buttle and published by Routledge. This book was released on 2004-02-18 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Relationship Management: Concepts and Tools is a breakthrough book that makes transparent the complexities of customer relationship management. The book views customer relationship management as the core business strategy that integrates internal processes and functions, and external networks, to create and deliver value to targeted customers at a profit. Customer relationship management is grounded on high quality customer data and enabled by information technology. The book is a comprehensive and fully developed textbook on customer relationship management . Although, it shows the roles of customer data and information technology in enabling customer relationship management implementation, it does not accept that customer relationship management is just about IT. Rather it is about an IT- and data-enabled approach to customer acquisition, customer retention and customer development. Because customer relationship management is a core business strategy the book demonstrates how it has influence across the entire business, in areas such as strategic, marketing, operations, human resource, and IT management. Customer relationship management 's influence also extends beyond the company to touch on partner and supplier relationships. An Instructor's PowerPoint pack is available to lecturers who adopt the book. Accredited lecturers can download this by going to http://books.elsevier.com/manuals'isbn=075065502X to request access.

Customer Relationship Management Systems Handbook

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Publisher : CRC Press
ISBN 13 : 1040080170
Total Pages : 220 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Customer Relationship Management Systems Handbook by : Duane E. Sharp

Download or read book Customer Relationship Management Systems Handbook written by Duane E. Sharp and published by CRC Press. This book was released on 2002-07-19 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a detailed description and analysis of the concepts, processes, and technologies used in the development and implementation of an effective customer relationship (CRM) strategy. It takes readers through the evolution of CRM- from its early beginning to today's sophisticated data warehouse-based systems. Illustrations enhance the textual presentation. Case studies provide insight and lessons-to-be-learned and describe the benefits of successful CRM implementations. The chapter on privacy issues covers the processes companies use to ensure the privacy of their customer data, the last chapter explores the benefits of a well-conceived CRM strategy.

Advances in Time Series Analysis and Forecasting

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Publisher : Springer
ISBN 13 : 3319557890
Total Pages : 414 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Advances in Time Series Analysis and Forecasting by : Ignacio Rojas

Download or read book Advances in Time Series Analysis and Forecasting written by Ignacio Rojas and published by Springer. This book was released on 2017-07-31 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume of selected and peer-reviewed contributions on the latest developments in time series analysis and forecasting updates the reader on topics such as analysis of irregularly sampled time series, multi-scale analysis of univariate and multivariate time series, linear and non-linear time series models, advanced time series forecasting methods, applications in time series analysis and forecasting, advanced methods and online learning in time series and high-dimensional and complex/big data time series. The contributions were originally presented at the International Work-Conference on Time Series, ITISE 2016, held in Granada, Spain, June 27-29, 2016. The series of ITISE conferences provides a forum for scientists, engineers, educators and students to discuss the latest ideas and implementations in the foundations, theory, models and applications in the field of time series analysis and forecasting. It focuses on interdisciplinary and multidisciplinary research encompassing the disciplines of computer science, mathematics, statistics and econometrics.

Organizations and Social Networking: Utilizing Social Media to Engage Consumers

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Publisher : IGI Global
ISBN 13 : 1466640278
Total Pages : 445 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Organizations and Social Networking: Utilizing Social Media to Engage Consumers by : Li, Eldon Y.

Download or read book Organizations and Social Networking: Utilizing Social Media to Engage Consumers written by Li, Eldon Y. and published by IGI Global. This book was released on 2013-05-31 with total page 445 pages. Available in PDF, EPUB and Kindle. Book excerpt: The modern business landscape demands that organizations maintain an online presence to network with their customers and investors. Therefore, understanding the link between social media and e-business is an important first step in cultivating these internet-based relationships. Organizations and Social Networking: Utilizing Social Media to Engage Consumers provides a broad investigation into the use of social technologies in business practices through theoretical research and practical applications. This book explores the opportunities and challenges brought about by the advent of various 21st century online business web tools and platforms, presenting professionals and researchers in e-business, social marketing, online collaborative communities, and social analytics with cutting-edge information and technological developments to implement in their own enterprises. This book is part of the Advances in Marketing, Customer Relationship Management, and E-Services series collection.

Pervasive Cloud Computing Technologies: Future Outlooks and Interdisciplinary Perspectives

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Publisher : IGI Global
ISBN 13 : 1466646845
Total Pages : 325 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Pervasive Cloud Computing Technologies: Future Outlooks and Interdisciplinary Perspectives by : Grandinetti, Lucio

Download or read book Pervasive Cloud Computing Technologies: Future Outlooks and Interdisciplinary Perspectives written by Grandinetti, Lucio and published by IGI Global. This book was released on 2013-10-31 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology trends may come and go, but cloud computing technologies have been gaining consideration in the commercial world due to its ability to provide on-demand access to resources, control the software environment, and supplement existing systems. Pervasive Cloud Computing Technologies: Future Outlooks and Interdisciplinary Perspectives explores the latest innovations with cloud computing and the impact of these new models and technologies. This book will present case studies and research on the future of cloud computing technologies and its ability to increase connectivity of various entities of the world. It is an essential resource for technology practitioners, engineers, managers, and academics aiming to gain the knowledge of these novel and pervasive technologies.

Security, Trust, and Regulatory Aspects of Cloud Computing in Business Environments

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Publisher : IGI Global
ISBN 13 : 1466657898
Total Pages : 325 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Security, Trust, and Regulatory Aspects of Cloud Computing in Business Environments by : Srinivasan, S.

Download or read book Security, Trust, and Regulatory Aspects of Cloud Computing in Business Environments written by Srinivasan, S. and published by IGI Global. This book was released on 2014-03-31 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emerging as an effective alternative to organization-based information systems, cloud computing has been adopted by many businesses around the world. Despite the increased popularity, there remain concerns about the security of data in the cloud since users have become accustomed to having control over their hardware and software. Security, Trust, and Regulatory Aspects of Cloud Computing in Business Environments compiles the research and views of cloud computing from various individuals around the world. Detailing cloud security, regulatory and industry compliance, and trust building in the cloud, this book is an essential reference source for practitioners, professionals, and researchers worldwide, as well as business managers interested in an assembled collection of solutions provided by a variety of cloud users.

Vehicular Cloud Computing for Traffic Management and Systems

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Publisher : IGI Global
ISBN 13 : 1522539824
Total Pages : 281 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Vehicular Cloud Computing for Traffic Management and Systems by : Grover, Jyoti

Download or read book Vehicular Cloud Computing for Traffic Management and Systems written by Grover, Jyoti and published by IGI Global. This book was released on 2018-06-22 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Road accidents caused by impaired and distracted driving as well as traffic congestion are on the rise, with the numbers increasing dramatically every day. Intelligent transportation systems (ITS) aim to improve the efficiency and safety of traveling by consolidating vehicle operations, managing vehicle traffic, and notifying drivers with alerts and safety messages in real time. Vehicular Cloud Computing for Traffic Management and Systems provides innovative research on the rapidly advancing applications of vehicle-to-vehicle and vehicle-to-infrastructure communication. It also covers the need to fully utilize vehicular ad-hoc network (VANET) resources to provide updated and dynamic information about the conditions of road traffic so that the number of road accidents can be minimized. Featuring research on topics such as identity management, computational architecture, and resource management, this book is ideally designed for urban planners, researchers, policy makers, graduate-level students, transportation engineers, and technology developers seeking current research on vehicle computational design, architecture, security, and privacy.

Progressive Trends in Knowledge and System-Based Science for Service Innovation

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Publisher : IGI Global
ISBN 13 : 1466646640
Total Pages : 511 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Progressive Trends in Knowledge and System-Based Science for Service Innovation by : Kosaka, Michitaka

Download or read book Progressive Trends in Knowledge and System-Based Science for Service Innovation written by Kosaka, Michitaka and published by IGI Global. This book was released on 2013-10-31 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: Scientific investigation in the service industry has produced a major effect on productivity and quality in order to lead to new services. With ever-evolving internet technologies and information environments, system science and knowledge science seem to be an effective tool for service innovation in the 21st century. Progressive Trends in Knowledge and System-Based Science for Service Innovation illustrates new approaches to service innovation and new methodologies from the knowledge science and system science perspectives. Practitioners and researchers interested in knowing more about practical theories and successful examples in service science will find this book to be a vital asset to their studies.

Innovations in Services Marketing and Management: Strategies for Emerging Economies

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Publisher : IGI Global
ISBN 13 : 1466646721
Total Pages : 331 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Innovations in Services Marketing and Management: Strategies for Emerging Economies by : Goyal, Anita

Download or read book Innovations in Services Marketing and Management: Strategies for Emerging Economies written by Goyal, Anita and published by IGI Global. This book was released on 2013-10-31 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern corporations face a variety of challenges and opportunities in the field of sustainable development. Properly managing assets and maintaining effective relationships with customers are crucial considerations in successful businesses. Innovations in Services Marketing and Management: Strategies for Emerging Economies presents insights into marketing strategies and tactical perspectives in both large and small enterprises. The chapters in this book explore case studies, contemporary research, and theoretical frameworks in effective business management, providing students, academicians, researchers, and managers with the resources and insight necessary to identify key trends in emerging economies and build the next generation of innovative services.

Marketing in the Cyber Era: Strategies and Emerging Trends

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Publisher : IGI Global
ISBN 13 : 1466648651
Total Pages : 357 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Marketing in the Cyber Era: Strategies and Emerging Trends by : Ghorbani, Ali

Download or read book Marketing in the Cyber Era: Strategies and Emerging Trends written by Ghorbani, Ali and published by IGI Global. This book was released on 2013-12-31 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: The growth of new technologies, internet, virtualization, and the globalization of production and consumption has given focus on new marketing strategies in the cyber era. This has shaped a demand for an innovative conceptual framework for the marketing industry. Marketing in the Cyber Era: Strategies and Emerging Trends brings together best practices and innovative approaches for effective marketing in today’s economy. Stressing the importance of structure, strategy, leadership, and marketing in the Cyber Era; this book is a useful tool for upper-level students, researchers, academicians, professionals and practitioners, scientists, and executive managers of marketing in profit and non-profit organizations.

Incorporating Nature-Inspired Paradigms in Computational Applications

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Publisher : IGI Global
ISBN 13 : 1522550216
Total Pages : 385 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Incorporating Nature-Inspired Paradigms in Computational Applications by : Khosrow-Pour, Mehdi

Download or read book Incorporating Nature-Inspired Paradigms in Computational Applications written by Khosrow-Pour, Mehdi and published by IGI Global. This book was released on 2018-04-06 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many techniques have been developed to control the variety of dynamic systems. To develop those control techniques, it is fundamental to know the mathematical relations between the system inputs and outputs. Incorporating Nature-Inspired Paradigms in Computational Applications is a critical scholarly resource that examines the application of nature-inspired paradigms on system identification. Featuring coverage on a broad range of topics such as biogeographic computation, evolutionary control systems, and natural computing, this book is geared towards IT professionals, engineers, computer scientists, academicians, researchers, and graduate-level students seeking current research on the application of nature-inspired paradigms.

A Copyright Gambit

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Publisher : Springer
ISBN 13 : 3662594544
Total Pages : 294 pages
Book Rating : 4.6/5 (625 download)

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Book Synopsis A Copyright Gambit by : Sunimal Mendis

Download or read book A Copyright Gambit written by Sunimal Mendis and published by Springer. This book was released on 2019-07-05 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: European memory institutions are repositories of a wealth of rare documents that record public domain content. These documents are often stored in ‘dark-archives’ to which members of the public are granted limited access, resulting in the public domain content recorded therein being relegated to a form of ‘forgotten-knowledge’. Digitisation offers a means by which such public domain content can be made speedily and easily accessible to users around the world. For this reason, it has been hailed as the harbinger of a new ‘digital renaissance’. This book examines the topical issue of the need to preserve exclusivity over digitised versions of rare documents recording public domain content. Based on data gathered through an empirical survey of digitisation projects undertaken by fourteen memory institutions in five European Union Member States, it argues for the introduction of exclusive rights in digitised versions of rare documents recording public domain textual content as a means of incentivising private-sector investment in the digitisation process. It concludes by presenting a detailed proposal for a European Union Regulation that would grant memory institutions a limited-term related right in digitised versions of rare documents held in their collections subject to stringent exceptions and limitations that are designed to safeguard user interests.