Connecting With Users And Citizens

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Creating Citizen-Consumers

Author : John Clarke
Publisher : Pine Forge Press
ISBN 13 : 144622547X
Total Pages : 193 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Creating Citizen-Consumers by : John Clarke

Download or read book Creating Citizen-Consumers written by John Clarke and published by Pine Forge Press. This book was released on 2007-01-24 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the "citizen-consumer". It should become a key text for all with an interest in public service reform and the "choice" agenda, as well as consumerism and citizenship′ - Ruth Lister, Professor of Social Policy, University of Loughborough Political, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism. Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice. This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services. John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University.

Citizens as Partners Information, Consultation and Public Participation in Policy-Making

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264195564
Total Pages : 253 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Citizens as Partners Information, Consultation and Public Participation in Policy-Making by : OECD

Download or read book Citizens as Partners Information, Consultation and Public Participation in Policy-Making written by OECD and published by OECD Publishing. This book was released on 2001-10-11 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (including new information technologies)for engaging citizens in policy making. It proposes a set of ten guiding principles.

The Consumer Citizen

Author : Ethan Porter
Publisher : Oxford University Press, USA
ISBN 13 : 0197526780
Total Pages : 209 pages
Book Rating : 4.1/5 (975 download)

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Book Synopsis The Consumer Citizen by : Ethan Porter

Download or read book The Consumer Citizen written by Ethan Porter and published by Oxford University Press, USA. This book was released on 2020-11-23 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Americans spend far more time thinking about what to buy, and what not to buy, than they do about politics. Political leaders often make political claims while using consumer terminology. And political decisions resemble consumer decisions in surprising ways. Together, these forces help give rise to the consumer-citizen: A person who depends on tools and techniques familiar from consumer life to make sense of politics. Understanding citizens as consumer-citizens has implications for a broad array of topics related to public opinion and political behaviour. More than a dozen new experiments make clear that appealing to the consumer-citizen as consumer-citizen can increase trust in government, improve attitudes toward taxes, and enhance political knowledge. Indeed, such appeals can even cause people to sign up for government-sponsored health insurance. However, the consumer-citizen may also prefer candidates whose policies would explicitly undercut their own self-interest. Two concepts from consumer psychology, consumer fairness and operational transparency, are especially useful for understanding the consumer citizen. Although the rise of the consumer-citizen may trouble democratic theorists, the lessons of the consumer-citizen can be applied to a new approach to civic education, with the aim of enriching democracy and public life"--

Using New Media for Citizen Engagement and Participation

Author : Adria, Marco
Publisher : IGI Global
ISBN 13 : 1799818292
Total Pages : 347 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Using New Media for Citizen Engagement and Participation by : Adria, Marco

Download or read book Using New Media for Citizen Engagement and Participation written by Adria, Marco and published by IGI Global. This book was released on 2019-12-27 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recent technological advancements have made it possible to use moderated discussion threads on social media to provide citizens with a means of discussion concerning issues that involve them. With the renewed interest in devising new methods for public involvement, the use of such communication tools has caused some concern on how to properly apply them for strategic purposes. Using New Media for Citizen Engagement and Participation provides emerging research exploring the theoretical and practical aspects of how social media should be added to public-involvement activities such as citizen juries, public deliberation, and citizen panels. Readers will be offered insights into the critical design considerations for planning, carrying out, and assessing public-involvement initiatives. Featuring coverage on a broad range of topics such as citizen journalism, online activism, and public discourse, this book is ideally designed for corporate professionals, broadcasters, news writers, column editors, politicians, policy managers, government administrators, academicians, researchers, practitioners, and students in the fields of political science, communications, sociology, mass media and broadcasting, public administration, and community-service learning.

From Social Butterfly to Engaged Citizen

Author : Marcus Foth
Publisher : MIT Press
ISBN 13 : 0262297558
Total Pages : 541 pages
Book Rating : 4.2/5 (622 download)

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Book Synopsis From Social Butterfly to Engaged Citizen by : Marcus Foth

Download or read book From Social Butterfly to Engaged Citizen written by Marcus Foth and published by MIT Press. This book was released on 2011-11-18 with total page 541 pages. Available in PDF, EPUB and Kindle. Book excerpt: Studies from around the world show how the social media tools of Web 2.0 are shaping engagement with cities, communities, and spaces. Web 2.0 tools, including blogs, wikis, and photo sharing and social networking sites, have made possible a more participatory Internet experience. Much of this technology is available for mobile phones, where it can be integrated with such device-specific features as sensors and GPS. From Social Butterfly to Engaged Citizen examines how this increasingly open, collaborative, and personalizable technology is shaping not just our social interactions but new kinds of civic engagement with cities, communities, and spaces. It offers analyses and studies from around the world that explore how the power of social technologies can be harnessed for social engagement in urban areas. Chapters by leading researchers in the emerging field of urban informatics outline the theoretical context of their inquiries, describing a new view of the city as a hybrid that merges digital and physical worlds; examine technology-aided engagement involving issues of food, the environment, and sustainability; explore the creative use of location-based mobile technology in cities from Melbourne, Australia, to Dhaka, Bangladesh; study technological innovations for improving civic engagement; and discuss design research approaches for understanding the development of sentient real-time cities, including interaction portals and robots.

Informatics for Health: Connected Citizen-Led Wellness and Population Health

Author : R. Randell
Publisher : IOS Press
ISBN 13 : 1614997535
Total Pages : 624 pages
Book Rating : 4.6/5 (149 download)

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Book Synopsis Informatics for Health: Connected Citizen-Led Wellness and Population Health by : R. Randell

Download or read book Informatics for Health: Connected Citizen-Led Wellness and Population Health written by R. Randell and published by IOS Press. This book was released on 2017-05-30 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over recent years there has been major investment in research infrastructure to harness the potential of routinely collected health data. In 2013, The Farr Institute for Health Informatics Research was established in the UK, undertaking health informatics research to enhance patient and public health by the analysis of data from multiple sources and unleashing the value of vast sources of clinical, biological, population and environmental data for public benefit. The Medical Informatics Europe (MIE) conference is already established as a key event in the calendar of the European Federation of Medical Informatics (EFMI); The Farr Institute has been establishing a conference series. For 2017, the decision was made to combine the power and established reputational excellence of EFMI with the emerging and innovative research of The Farr Institute community to create ‘Informatics for Health 2017’, a joint conference that creates a scientific forum allowing these two communities to share knowledge, insights and experience, advance cross-disciplinary thinking, and stimulate creativity. This book presents the 116 full papers presented at that conference, held in Manchester, UK in April 2017. The papers are grouped under five headings: connected and digital health; health data science; human, organisational, and social aspects; knowledge management; and quality, safety, and patient outcomes, and the book will be of interest to all those whose work involves the analysis and use of data to support more effective delivery of healthcare.

Citizen, Customer, Partner: Engaging the Public in Public Management

Author : John Clayton Thomas
Publisher : Routledge
ISBN 13 : 1315497158
Total Pages : 224 pages
Book Rating : 4.3/5 (154 download)

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Book Synopsis Citizen, Customer, Partner: Engaging the Public in Public Management by : John Clayton Thomas

Download or read book Citizen, Customer, Partner: Engaging the Public in Public Management written by John Clayton Thomas and published by Routledge. This book was released on 2017-07-28 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 2017. Routledge is an imprint of Taylor & Francis, an Informa company.

Citizen, Customer, Partner

Author : John Clayton Thomas
Publisher : Routledge
ISBN 13 : 1317478584
Total Pages : 256 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Citizen, Customer, Partner by : John Clayton Thomas

Download or read book Citizen, Customer, Partner written by John Clayton Thomas and published by Routledge. This book was released on 2014-12-18 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services? This book starts from the premise that the public comes to government not principally in one role but in all three roles, as citizens and customers and partners. The purpose of the book is to address the dual challenge that reality implies: (1) to help public administrators and other public officials to understand the complex nature of the public they face, and (2) to provide recommendations for how public administrators can most effectively interact with the public in the different roles. Using this comprehensive perspective, Citizen, Customer, Partner helps students, practitioners, and scholars understand when and how the public should be integrated into the practice of public administration. Most chapters in Citizen, Customer, Partner include multiple boxed cases that illustrate the chapter’s content with real-world examples. The book concludes with an extremely useful Appendix that collects and summarizes the 40 Design Principles – specific advice for public organizations on working with the public as customers, partners, and citizens.

E-Democracy: Citizen Rights in the World of the New Computing Paradigms

Author : Sokratis K. Katsikas
Publisher : Springer
ISBN 13 : 3319271644
Total Pages : 235 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis E-Democracy: Citizen Rights in the World of the New Computing Paradigms by : Sokratis K. Katsikas

Download or read book E-Democracy: Citizen Rights in the World of the New Computing Paradigms written by Sokratis K. Katsikas and published by Springer. This book was released on 2015-11-30 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the 6th International Conference on E-Democracy, E-Democracy 2015, held in Athens, Greece, in December 2015. The 13 revised full papers presented together with 8 extended abstracts were carefully selected from 33 submissions. The papers are organized in topical sections on privacy in e-voting, e-polls and e-surveys; security and privacy in new computing paradigms; privacy in online social networks; e-government and e-participation; legal issues. The book also contains the extended abstracts describing progress within European research and development projects on security and privacy in the cloud; secure architectures and applications; enabling citizen-to-government communication.

Citizenship in a Connected Canada

Author : Elizabeth Dubois
Publisher : University of Ottawa Press
ISBN 13 : 0776629263
Total Pages : 260 pages
Book Rating : 4.7/5 (766 download)

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Book Synopsis Citizenship in a Connected Canada by : Elizabeth Dubois

Download or read book Citizenship in a Connected Canada written by Elizabeth Dubois and published by University of Ottawa Press. This book was released on 2020-11-10 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: No detailed description available for "Citizenship in a Connected Canada".

Handbook of Research on Citizen Engagement and Public Participation in the Era of New Media

Author : Adria, Marco
Publisher : IGI Global
ISBN 13 : 1522510826
Total Pages : 534 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Handbook of Research on Citizen Engagement and Public Participation in the Era of New Media by : Adria, Marco

Download or read book Handbook of Research on Citizen Engagement and Public Participation in the Era of New Media written by Adria, Marco and published by IGI Global. This book was released on 2016-11-22 with total page 534 pages. Available in PDF, EPUB and Kindle. Book excerpt: New media forums have created a unique opportunity for citizens to participate in a variety of social and political contexts. As new social technologies are being utilized in a variety of ways, the public is able to interact more effectively in activities within their communities. The Handbook of Research on Citizen Engagement and Public Participation in the Era of New Media addresses opportunities and challenges in the theory and practice of public involvement in social media. Highlighting various communication modes and best practices being utilized in citizen-involvement activities, this book is a critical reference source for professionals, consultants, university teachers, practitioners, community organizers, government administrators, citizens, and activists.

Connected Healthcare for the Citizen

Author : Robert Picard
Publisher : Elsevier
ISBN 13 : 0081027591
Total Pages : 274 pages
Book Rating : 4.0/5 (81 download)

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Book Synopsis Connected Healthcare for the Citizen by : Robert Picard

Download or read book Connected Healthcare for the Citizen written by Robert Picard and published by Elsevier. This book was released on 2018-11-23 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Value of Connected Things for Healthcare is based on feedback from members of the LLSA Forum, patients, healthcare professionals, Living Labs, industrialists, researchers and institutional actors confronted with the design, development, implementation and use of these types of tools that penetrate health and communicate data. The term connected object refers to devices that continuously collect data through these objects, providing the state of health of people wherever they are and whatever they do. These objects allow clinical researchers to study new phenomena that have hitherto escaped observations in institutions. However, the mobilization of these technologies in this context poses technical questions because the requirements of a remote, continuous operation are high. What is termed connected health emphasizes the human dimension of the subject, i.e., citizens, patients, health professionals, territorial communities, professional networks, institutions and associations. The questions of who benefits and ethical considerations are paramount to this discussion. - Brings awareness of the complexity of connected objects - Presents examples that highlight the use of connected codes - Describes new devices and related services - Identifies the challenges associated with solving these problems

The Routledge Encyclopedia of Citizen Media

Author : Mona Baker
Publisher : Routledge
ISBN 13 : 1317215060
Total Pages : 971 pages
Book Rating : 4.3/5 (172 download)

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Book Synopsis The Routledge Encyclopedia of Citizen Media by : Mona Baker

Download or read book The Routledge Encyclopedia of Citizen Media written by Mona Baker and published by Routledge. This book was released on 2020-10-21 with total page 971 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first authoritative reference work to map the multifaceted and vibrant site of citizen media research and practice, incorporating insights from across a wide range of scholarly areas. Citizen media is a fast-evolving terrain that cuts across a variety of disciplines. It explores the physical artefacts, digital content, performative interventions, practices and discursive expressions of affective sociality that ordinary citizens produce as they participate in public life to effect aesthetic or socio-political change. The seventy-seven entries featured in this pioneering resource provide a rigorous overview of extant scholarship, deliver a robust critique of key research themes and anticipate new directions for research on a variety of topics. Cross-references and recommended reading suggestions are included at the end of each entry to allow scholars from different disciplinary backgrounds to identify relevant connections across diverse areas of citizen media scholarship and explore further avenues of research. Featuring contributions by leading scholars and supported by an international panel of consultant editors, the Encyclopedia is essential reading for undergraduate and postgraduate students as well as researchers in media studies, social movement studies, performance studies, political science and a variety of other disciplines across the humanities and social sciences. It will also be of interest to non-academics involved in activist movements and those working to effect change in various areas of social life.

Profiling the European Citizen

Author : Mireille Hildebrandt
Publisher : Springer Science & Business Media
ISBN 13 : 1402069146
Total Pages : 388 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Profiling the European Citizen by : Mireille Hildebrandt

Download or read book Profiling the European Citizen written by Mireille Hildebrandt and published by Springer Science & Business Media. This book was released on 2008-05-01 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the eyes of many, one of the most challenging problems of the information society is that we are faced with an ever expanding mass of information. Based on the work done within the European Network of Excellence (NoE) on the Future of Identity in Information Society (FIDIS), a set of authors from different disciplinary backgrounds and jurisdictions share their understanding of profiling as a technology that may be preconditional for the future of our information society.

Citizenship and Identity in the Age of Surveillance

Author : Pramod K. Nayar
Publisher : Cambridge University Press
ISBN 13 : 1107080584
Total Pages : 225 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Citizenship and Identity in the Age of Surveillance by : Pramod K. Nayar

Download or read book Citizenship and Identity in the Age of Surveillance written by Pramod K. Nayar and published by Cambridge University Press. This book was released on 2015-02-12 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: A study of cultures of surveillance, from CCTV to genetic data-gathering and the new forms of subjectivities and citizenships that are thus forged.

Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity

Author : Silva, Carlos Nunes
Publisher : IGI Global
ISBN 13 : 1466641703
Total Pages : 392 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity by : Silva, Carlos Nunes

Download or read book Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity written by Silva, Carlos Nunes and published by IGI Global. This book was released on 2013-06-30 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: The relationship between citizens and city governments is gradually transforming due to the utilization of advanced information and communication technologies in order to inform, consult, and engage citizens. Citizen E-Participation in Urban Governance: Crowdsourcing and Collaborative Creativity explores the nature of the new challenges confronting citizens and local governments in the field of urban governance. This comprehensive reference source explores the role that Web 2.0 technologies play in promoting citizen participation and empowerment in the city government and is intended for scholars, researchers, students, and practitioners in the field of urban studies, urban planning, political science, public administration, and more.

Disputing Citizenship

Author : John Clarke
Publisher : Policy Press
ISBN 13 : 1447312538
Total Pages : 224 pages
Book Rating : 4.4/5 (473 download)

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Book Synopsis Disputing Citizenship by : John Clarke

Download or read book Disputing Citizenship written by John Clarke and published by Policy Press. This book was released on 2014-01-01 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many people take citizenship for granted, but throughout history it has been an embattled notion. This unique book presents a new perspective on citizenship, treating it as a continuous focal point of dispute. Written by scholars from Brazil, France, Britain, and the United States, it offers an international and interdisciplinary exploration of the ways different forms and practices of citizenship embody contesting entanglements of politics, culture, and power. In doing so, it offers a provocative challenge to the ways citizenship is normally conceived of and analyzed by the social sciences and develops an innovative view of citizenship as something always emerging from struggle.