Conflict Resolution And De Escalation Strategies

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De-Escalate

Author : Douglas E. Noll
Publisher : Simon and Schuster
ISBN 13 : 1501176250
Total Pages : 256 pages
Book Rating : 4.5/5 (11 download)

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Book Synopsis De-Escalate by : Douglas E. Noll

Download or read book De-Escalate written by Douglas E. Noll and published by Simon and Schuster. This book was released on 2017-09-12 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.

Constructive Conflicts

Author : Louis Kriesberg
Publisher : Rowman & Littlefield
ISBN 13 : 9780742544239
Total Pages : 452 pages
Book Rating : 4.5/5 (442 download)

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Book Synopsis Constructive Conflicts by : Louis Kriesberg

Download or read book Constructive Conflicts written by Louis Kriesberg and published by Rowman & Littlefield. This book was released on 2007 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt: A fourth edition of this textbook is now available. This popular, highly regarded, and comprehensive book synthesizes pertinent theories and evidence about diverse conflicts. Kriesberg examines the strategies that partisans and intermediaries can use to minimize the destructiveness of these conflicts. Not only does he examine large-scale forces that affect the various stages of conflict, but also the elements that contribute to constructive transformations at each stage. The diverse conflicts discussed are; the American civil rights struggle, the struggle for women's rights, apartheid in South Africa, labor-management relations, Palestinian-Israeli relations, protecting the environment, the Cold War, and countering terrorism, as well as conflicts in Northern Ireland, Chiapas, Mexico, and Sri Lanka. In addition to updating the conflicts examined in earlier editions, this new edition examines current issues, pertaining to ethical concerns, ideological and religious developments, and the changing global role of the United States.

Timing the De-escalation of International Conflicts

Author : Louis Kriesberg
Publisher :
ISBN 13 :
Total Pages : 326 pages
Book Rating : 4.3/5 (97 download)

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Book Synopsis Timing the De-escalation of International Conflicts by : Louis Kriesberg

Download or read book Timing the De-escalation of International Conflicts written by Louis Kriesberg and published by . This book was released on 1991-11 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the field of conflict analysis, the topic of preconditions for negotiations has been a relatively neglected one. This volume seeks to fill the gap by moving beyond a discussion of techniques for negotiations, to addressing the problem of getting adversaries to enter into negotiations.

Social Conflict

Author : Jeffrey Z. Rubin
Publisher : McGraw-Hill Humanities, Social Sciences & World Languages
ISBN 13 :
Total Pages : 296 pages
Book Rating : 4.:/5 (321 download)

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Book Synopsis Social Conflict by : Jeffrey Z. Rubin

Download or read book Social Conflict written by Jeffrey Z. Rubin and published by McGraw-Hill Humanities, Social Sciences & World Languages. This book was released on 1994 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: A standard text on social conflict, which covers key research in the field. This edition has been updated and rewritten, with new co-author Sung Hee Kim, and now emphasizes cross-cultural conflict and includes recent research in conflict escalation, stalemate, negotiation and settlement.

De-Escalating Violence in Healthcare

Author : S. E. McKnight
Publisher : Nursing Knowledge
ISBN 13 : 9781948057493
Total Pages : 277 pages
Book Rating : 4.0/5 (574 download)

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Book Synopsis De-Escalating Violence in Healthcare by : S. E. McKnight

Download or read book De-Escalating Violence in Healthcare written by S. E. McKnight and published by Nursing Knowledge. This book was released on 2019-08 with total page 277 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare facilities. Readers will explore the concepts of aggression (including risk factors), de-escalation, and therapeutic communication. They will also learn how to perform mental status assessments, manage and even prevent aggressive behavior, and practice conflict resolution, and--when faced with individuals with depressive disorders, suicidal ideation, and/or self-injurious behavior (SIB)--engage in crisis intervention. Specific therapeutic interventions for difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, cognitive impairment, anxiety and panic disorders are also covered, as are stress-management techniques to help patients cope, tips for creating a caring and healing environment to stop violence before it starts, and a framework for building a healthcare violence prevention program. Nursing students and healthcare professionals of all educational levels will find this book to be immensely valuable. De-escalation is one of the most valuable skills a healthcare worker can possess. Indeed, all healthcare workers need this vital skill to help ensure their safety in the healthcare environment. It's not uncommon for healthcare professionals to encounter an agitated or aggressive person. How that healthcare worker responds will dictate whether the situation is defused or escalated--perhaps even resulting in physical violence. The goal of this book is to ensure the result is the former--to prevent healthcare violence, and to foster a safe healthcare workplace that benefits all and promotes peace and safety for everyone"--

Safe Within These Walls

Author : Andra Medea
Publisher : Capstone Classroom
ISBN 13 : 1625215185
Total Pages : 177 pages
Book Rating : 4.6/5 (252 download)

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Book Synopsis Safe Within These Walls by : Andra Medea

Download or read book Safe Within These Walls written by Andra Medea and published by Capstone Classroom. This book was released on 2013-11-27 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In the wake of school tragedies and the growing concern about creating safe environments for children, teachers, parents, and school personnel, this resource provides practical techniques and guidelines for de-escalating aggression with insight and finesse rather than with force. Andra Medea, an instructor in conflict management and nationally recognized expert, developed the Virtual Tranquilizer, a set of non-contact de-escalation techniques used by psychiatric staff, school administrators, and even court personnel. In this readily accessible book, she explains how to manage aggression from tantrums to mental health issues and school shootings, using anecdotes, research-informed techniques, and, at times, humor. Readers will find the concrete tools they need to create a positive climate in which they recognize signs of building aggression and use practical techniques to head it off: demonstrating that the best way to handle violence is to keep it from happening in the first place."

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Hospital and Healthcare Security

Author : Tony W York
Publisher : Butterworth-Heinemann
ISBN 13 : 0080886027
Total Pages : 760 pages
Book Rating : 4.0/5 (88 download)

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Book Synopsis Hospital and Healthcare Security by : Tony W York

Download or read book Hospital and Healthcare Security written by Tony W York and published by Butterworth-Heinemann. This book was released on 2009-10-12 with total page 760 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning. The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness. Healthcare security practitioners and hospital administrators will find this book invaluable. - Practical support for healthcare security professionals, including operationally proven policies, and procedures - Specific assistance in preparing plans and materials tailored to healthcare security programs - Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments - General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment NEW TO THIS EDITION: - Quick-start section for hospital administrators who need an overview of security issues and best practices

Biff

Author : Bill Eddy
Publisher : Unhooked Books
ISBN 13 : 1936268353
Total Pages : 158 pages
Book Rating : 4.9/5 (362 download)

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Book Synopsis Biff by : Bill Eddy

Download or read book Biff written by Bill Eddy and published by Unhooked Books. This book was released on 2011-05 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: This little book gives more than 20 examples of BIFF responses--brief, informative, friendly, and firm--for all areas of life, plus additional tips to help readers deal with high-conflict people anywhere. 158 pp.

Understanding Conflict and Conflict Analysis

Author : Ho-Won Jeong
Publisher : SAGE
ISBN 13 : 1849206406
Total Pages : 282 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis Understanding Conflict and Conflict Analysis by : Ho-Won Jeong

Download or read book Understanding Conflict and Conflict Analysis written by Ho-Won Jeong and published by SAGE. This book was released on 2008-04-08 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: ′...effectively fills a long-standing void and will no doubt be hailed as a much-needed new addition to the literature... This text very much exemplifies the strength of Ho-Won Jeong as a theorist and one of the more prolific writers in the larger peace and conflict studies field... the final three chapters on ′De-escalation Dynamics′ (which includes a brief section on third party intervention), on ′Conciliation Strategies,′ and especially the one on ′Ending Conflict,′ which provides a range of outcomes beyond the usual focus on third party intervention (read mediation) epitomizes the value of this new text′ - Journal of Peace Research ′...an awesome tour d′horizon of modern war, violence, and confrontation within and between nations. Illustrating via just about every conflict in every corner of the world, the author invokes an endless array of insights and interpretations, ranging from the micro to the macro, beautifully written in a seamless sequence of closely linked and discursive essays.′ - Professor J. David Singer, University of Michigan ′Ho-Won Jeong has written an illuminatinbg analysis of the dynamics of conflict. He lays out the tools we have to analyze conflict in a literate and comprehensive way. A valuable book for anyone interested in a more comprehensive understanding of conflict, its sources, and its deescalation and termination′ - Janice Gross Stein, Belzberg Professor of Conflict Management, Director, Munk Centre for International Studies, University of Toronto ′Jeong has successfully combined behavioral and structural analysis of the dynamics of social conflict. This volume covers the multiple dimensions - escalation, entrapment, de-escalation, termination, and resolution - both of violent and non-violent confrontation between adversaries, as well as the utility and limitations of external intervention. For students of the social sciences, it should serve as an excellent introduction to the complex realities of social conflict.′ - Milton Esman, John S. Knight Professor of International Studies, Emeritus, Cornell University By examining the dynamic forces which shape and re-shape major conflicts, this timely book provides students with the knowledge base needed to successfully study conflict sources, processes and transformations. Broad in focus, it addresses the multiple social, political and psychological features central to understanding conflict situations and behaviour. A range of both recent and historical examples (including the Arab-Israeli conflict, the ′War on Terrorism′, the Cold War, and the civil wars in Sudan, former Yugoslavia and Sri Lanka) are discussed, illustrating the application of concepts and theories essential to the analysis of inter-group, inter-state and intra-state conflict and conflict resolution in a wider context. Understanding Conflict and Conflict Analysis is key reading for students of international relations, peace and conflict studies, conflict resolution, international security and international law.

Calming Upset People with Ear

Author : Bill Eddy
Publisher : Unhooked Books
ISBN 13 : 9781950057207
Total Pages : 160 pages
Book Rating : 4.0/5 (572 download)

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Book Synopsis Calming Upset People with Ear by : Bill Eddy

Download or read book Calming Upset People with Ear written by Bill Eddy and published by Unhooked Books. This book was released on 2021-05-11 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: The level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more "high conflict" people who are preoccupied with blaming others and verbally venting or attacking those around them. Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement(TM), a method developed and refined by Bill Eddy over the past fifteen years and taught to hundreds of thousands of professionals and individuals. Following on the success of his widely-known BIFF Response(R) method and books, this new book by Bill Eddy on EAR Statements will come in handy in all kinds of upset situations: family conflicts, workplace disputes, neighbor controversies, and any other setting. A simple statement communicating empathy, attention and/or respect to an angry, sad, mentally ill or any upset person at any time can work wonders in minutes. Yet it's not as easy as it looks. It takes practice and this book gives over twenty examples of applying this method in families, communities, customer relations, volunteer organizations, public service, politics, business, police encounters, racial conflicts, schools, mental health settings, and others. Empathy, attention and respect are what all people are looking for, especially when upset or in a conflict. This book will give you the details of how to calm upset people with EAR every day.

International Conflict Resolution

Author : Louis Kriesberg
Publisher :
ISBN 13 : 9780300051759
Total Pages : 275 pages
Book Rating : 4.0/5 (517 download)

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Book Synopsis International Conflict Resolution by : Louis Kriesberg

Download or read book International Conflict Resolution written by Louis Kriesberg and published by . This book was released on 1992-01-01 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the cold war comes to an end, world attention focuses even more on tensions in the Middle East. This timely and important book examines both the U.S.-USSR and Arab-Israeli conflicts since 1948 and uses the history of their negotiations--one successful, the other less so--to establish principles that will be helpful in resolving international conflicts now and in the future. Written by an authority on conflict resolution, the book is the first to emphasize the entire process of peacemaking instead of just one of its aspects. Examining the many de-escalation efforts in the U.S.-USSR and Arab-Israeli conflicts, Louis Kriesberg analyzes why initiatives are taken, why some initiatives are followed by negotiations and others are not, why some negotiations conclude in explicit agreements and others do not, and why some agreements become the basis for additional peacemaking moves and others do not even endure. Applying insights from theories of conflict resolution and international relations, Kriesberg builds and tests a general theory of the process of conflict termination, deepening our understanding of specific efforts toward peacemaking and drawing inferences about de-escalation strategies for policy making. In an epilogue, Kriesberg discusses the war in the Persian Gulf and shows how its resolution illustrates the relevance of the insights he provides.

The 15 Fundamental Laws of De-escalation

Author : Brendan King
Publisher :
ISBN 13 :
Total Pages : 64 pages
Book Rating : 4.6/5 (459 download)

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Book Synopsis The 15 Fundamental Laws of De-escalation by : Brendan King

Download or read book The 15 Fundamental Laws of De-escalation written by Brendan King and published by . This book was released on 2020-05-18 with total page 64 pages. Available in PDF, EPUB and Kindle. Book excerpt: Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone seeking to enhance their ability to resolve conflict and crisis situations must read this book. A great companion to this book, and fantastic opportunity to get certified in Crisis Prevention and Intervention Training can be found at: www.CrisisConsultantGroup.com

7 Winning Conflict Resolution Techniques

Author : Gerard Shaw
Publisher : Communication Excellence
ISBN 13 : 9781647800666
Total Pages : 156 pages
Book Rating : 4.8/5 (6 download)

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Book Synopsis 7 Winning Conflict Resolution Techniques by : Gerard Shaw

Download or read book 7 Winning Conflict Resolution Techniques written by Gerard Shaw and published by Communication Excellence. This book was released on 2020-03-07 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become an Expert of Conflict Resolving Through Verbal and Non-Violent Methods! Have you ever been so angry at someone that you shouted mean things in his/her face just to hurt them? Or has it been done to you? Did you find yourself in a situation where you don't know how to respond to someone shouting at you and throwing false accusations? Did you ever feel bad for days after a certain conflict, worried you've damaged the relationship with that person? If it makes you feel better, we have all went through at least one of those situations. Throughout our lives, we enter numerous conflicts with our family members, friends, work colleagues... Afterwards, we often feel drained, tired, depressed even. It might sound weird, but conflicts are a normal, common occurrence. Even if you are not a type of person that often engages in conflict, you simply can't avoid it. However, not all conflicts are the same. We should all aim to resolve our conflicts in a verbal, non-violent way. There are even methods and techniques to use conflict for our personal growth and developing emotional intelligence. This book will help you understand different types of conflict and how to emerge as a winner without disrupting your internal peace. We say mean things when we're angry, especially if we feel strongly about a certain point or if we have a stubborn streak in general. Sometimes we even say things we don't mean, only to regret it later when the person we're arguing with feels genuinely hurt. This guide will help you control your emotions, put a leash on your impulsive reactions and teach you how to resolve conflict in a calm, peaceful way, whether in the workplace, in your marriage or with family and friends. What you'll be able to do after you read this book: Understand where conflict comes from Recognize different types of conflict and deal with them accordingly Avoid unhealthy ways people deal with conflict Recognize different stages of conflict and your emotional state Build stronger relationships based on trust and respectfulness Use empathy to understand another's emotions and act compassionately Master the verbal communication technique for resolving conflict Use your body language to emphasize your verbal communication Control how you react to certain triggers and avoid emotional outbursts Develop your emotional intelligence Achieve peace and harmony in your relationships and workplace We humans tend to push unresolved issues under the carpet and suppress out emotions because we feel like it will help resolve a conflict peacefully. If you've ever done this, you need this book to show you just how much damage you're unintentionally doing to yourself and to the people you care about by doing it. Avoiding conflict is not healthy. Even if you're a naturally calm, relaxed person, there are situations when your voice should be heard, and this book will help you recognize those situations and deal with them. Do you want to build strong, healthy relationships, resolve conflict in a constructive, peaceful way and bring harmony to your professional and personal life? Scroll up and click on 'Buy Now with 1-Click' and Get Your Copy!

Conflict Management for Law Enforcement

Author : Allen Oelschlaeger
Publisher :
ISBN 13 : 9780997679182
Total Pages : pages
Book Rating : 4.6/5 (791 download)

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Book Synopsis Conflict Management for Law Enforcement by : Allen Oelschlaeger

Download or read book Conflict Management for Law Enforcement written by Allen Oelschlaeger and published by . This book was released on 2018-05-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities

Author : Bhattacharyya, Siddhartha
Publisher : IGI Global
ISBN 13 : 1799817288
Total Pages : 187 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities by : Bhattacharyya, Siddhartha

Download or read book Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities written by Bhattacharyya, Siddhartha and published by IGI Global. This book was released on 2019-11-22 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Disputes between peers as well as between supervisors-subordinates happen numerous times a week in the corporate environment. Although the win-win concept is the ideal orientation, the notion that there can only be one winner is constantly being reinforced in some cultures. This kind of mentality can be destructive when communicating with different cultural groups by creating barriers in negotiation, resolution, and compromise; it can also lead the "loser" to feel mediocre. When the win-win orientation is absent in negotiation, different responses to conflict may be observed. Strategic Approaches for Conflict Resolution in Organizations: Emerging Research and Opportunities provides emerging research on approaches for conflict resolution in organizations whereby it is possible to establish congenial ambiences in different organizations, leading to better outcomes and performance. Featuring coverage on a broad range of topics such as organizational change, leaderships roles, and organizational change, this book is ideally designed for managers, human resources officials, executives, researchers, scholars, professors, industry professionals, and students interested in the current research behind the reduction, elimination, and termination of all forms of organizational conflict.

Communication in Interprofessional Care

Author : Zubin Austin
Publisher :
ISBN 13 : 9781582123448
Total Pages : pages
Book Rating : 4.1/5 (234 download)

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Book Synopsis Communication in Interprofessional Care by : Zubin Austin

Download or read book Communication in Interprofessional Care written by Zubin Austin and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "Day-to-day clinical practice in the health and care professions is filled with challenging situations rooted in interpersonal psychology. Beyond their technical and profession-specific knowledge and skills, clinical practitioners must have extraordinary communication and observation skills to manage the complexities of their daily work. This can be particularly challenging for individuals educated within one profession when they are working within interprofessional teams where collaboration, consensus, and cooperative decision making are expected. Communication in Interprofessional Care: Theory and Applications approaches this important topic with a new perspective, supporting learners and teachers through practical application of psychological and communication theory. KEY FEATURES: Contains 14 real-world clinical cases and vignettes; Explains the role of motivation, trait, and social-psychological context in influencing behaviors; Uses theory to provide practical guidance around interpersonal communication; A model for understanding the psychology of empathy; Uses personal emotional intelligence as a tool for enhancing quality of interpersonal and interprofessional communication"--