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Author : Karin J. Lund
Publisher :
ISBN 13 : 9781949955026
Total Pages : pages
Book Rating : 4.9/5 (55 download)
Download or read book Compassion Is the Competitive Edge written by Karin J. Lund and published by . This book was released on 2021-07-21 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Marie R. Miyashiro
Publisher : PuddleDancer Press
ISBN 13 : 1934336041
Total Pages : 290 pages
Book Rating : 4.9/5 (343 download)
Download or read book The Empathy Factor written by Marie R. Miyashiro and published by PuddleDancer Press. This book was released on 2011-10-01 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.
Author : Monica C. Worline
Publisher :
ISBN 13 : 9781525237041
Total Pages : 376 pages
Book Rating : 4.2/5 (37 download)
Download or read book Awakening Compassion at Work written by Monica C. Worline and published by . This book was released on 2017-02-20 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization-because ultimately, as they write, Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.
Author : Monica Worline
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1626564469
Total Pages : 273 pages
Book Rating : 4.6/5 (265 download)
Download or read book Awakening Compassion at Work written by Monica Worline and published by Berrett-Koehler Publishers. This book was released on 2017-02-20 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presenting an outline of the four necessary steps for meeting suffering with compassion, this insightful book shows how to build a capacity for compassion into the structures and practices of an organization. --
Author : Monica C. Worline
Publisher :
ISBN 13 : 9780369325181
Total Pages : 488 pages
Book Rating : 4.3/5 (251 download)
Download or read book Awakening Compassion at Work written by Monica C. Worline and published by . This book was released on 2017-02-20 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: Caring Is a Competitive Advantage Suffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suff...
Author : Maria Ross
Publisher : Page Two
ISBN 13 : 198902579X
Total Pages : 0 pages
Book Rating : 4.9/5 (89 download)
Download or read book The Empathy Edge written by Maria Ross and published by Page Two. This book was released on 2019-10-22 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Furious customers? Missed deadlines? Failed products? The problems your business faces may stem from a single issue: lack of empathy. Being empathetic at work means seeing the situation from another's perspective, and using that vantage point to shape your leadership style, workplace culture, and branding strategy. Pairing her knowledge as a branding expert with proven research and fascinating stories from executives, change-makers and community leaders, Maria Ross reveals exactly how empathy makes brands and organizations stronger and more successful. Ross shows why your business needs to cultivate more empathy now, and shares the habits and traits of empathetic leaders who foster more productivity and loyalty. She gives practical tips, big and small, for how to align your mission and values and hire the right people, cultivating a more empathetic--and innovative--workplace culture. Finally, she gives you the goods on building your empathetic brand in an authentic and proactive way, and shows how doing so results in happier customers, innovative work cultures and increased profits. In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.
Author : James J. Lynch
Publisher : Burns & Oates
ISBN 13 : 9780304700455
Total Pages : 244 pages
Book Rating : 4.7/5 (4 download)
Download or read book Corporate Compassion written by James J. Lynch and published by Burns & Oates. This book was released on 1998 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written for everyone in business who remains uninspired by run-of-the-mill management books, Corporate Compassion provides an honest and humane perspective of the contemporary workplace.
Author : Thomas H. Lee
Publisher : McGraw Hill Professional
ISBN 13 : 1259586316
Total Pages : 208 pages
Book Rating : 4.2/5 (595 download)
Download or read book An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage written by Thomas H. Lee and published by McGraw Hill Professional. This book was released on 2015-11-20 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare’s most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical treatment and compassionate care are not mutually exclusive. In An Epidemic of Empathy in Healthcare, he argues that we must have it both ways—that combining advanced science with empathic care is the only way to build the health systems our society needs and deserves. Organizing providers so that care is compassionate and coordinated is not only the right thing to do for patients, it also forms the core of strategy in healthcare’s competitive new marketplace. It provides business advantages to organizations that strive to reduce human suffering effectively, reliably, and efficiently. Lee explains how to develop a culture that treats the patient, not the malady, and he provides step-by-step guidance for unleashing an “epidemic of empathy” by: Developing a shared understanding of the overarching goal—meeting patients’ needs and reducing their suffering Making empathic care a social norm rather than the focus of economic incentives Pinpointing and addressing the most significant causes of patient suffering Collecting and using data to drive improvement Healthcare is entering a new era driven by competition on value—meeting patients’ needs as efficiently as possible. Leaders must make the choice either to move forward and build a new culture designed for twenty-first-century medicine or to maintain old models and practices and be left behind. Lee argues that empathic care resonates with the noblest values of all clinicians. If healthcare organizations can help caregivers live up to these values and focus on alleviating their patients’ suffering, they hold the key to improving value-based care and driving business success. Join the compassionate care movement and unleash an epidemic of empathy! Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, leader in provider organizations, researcher, and health policy expert. He is a Professor (Part-time) of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.
Author : MD Lee, Thomas H.
Publisher : McGraw-Hill Education
ISBN 13 : 9781259583018
Total Pages : 224 pages
Book Rating : 4.5/5 (83 download)
Download or read book An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage written by MD Lee, Thomas H. and published by McGraw-Hill Education. This book was released on 2015-11-16 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The best strategies in healthcare begin with empathy Revolutionary advances in medical knowledge have caused doctors to become so focused on their narrow fields of expertise that they often overlook the simplest fact of all: their patients are suffering. This suffering goes beyond physical pain. It includes the fear, uncertainty, anxiety, confusion, mistrust, and waiting that so often characterize modern healthcare. One of healthcare’s most acclaimed thought leaders, Dr. Thomas H. Lee shows that world-class medical treatment and compassionate care are not mutually exclusive. In An Epidemic of Empathy in Healthcare, he argues that we must have it both ways—that combining advanced science with empathic care is the only way to build the health systems our society needs and deserves. Organizing providers so that care is compassionate and coordinated is not only the right thing to do for patients, it also forms the core of strategy in healthcare’s competitive new marketplace. It provides business advantages to organizations that strive to reduce human suffering effectively, reliably, and efficiently. Lee explains how to develop a culture that treats the patient, not the malady, and he provides step-by-step guidance for unleashing an “epidemic of empathy” by: Developing a shared understanding of the overarching goal—meeting patients’ needs and reducing their suffering Making empathic care a social norm rather than the focus of economic incentives Pinpointing and addressing the most significant causes of patient suffering Collecting and using data to drive improvement Healthcare is entering a new era driven by competition on value—meeting patients’ needs as efficiently as possible. Leaders must make the choice either to move forward and build a new culture designed for twenty-first-century medicine or to maintain old models and practices and be left behind. Lee argues that empathic care resonates with the noblest values of all clinicians. If healthcare organizations can help caregivers live up to these values and focus on alleviating their patients’ suffering, they hold the key to improving value-based care and driving business success. Join the compassionate care movement and unleash an epidemic of empathy! Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher, and health policy expert. He is a Professor (Part-time) of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.
Author : James Lynch
Publisher : Burns & Oates
ISBN 13 : 9780304701452
Total Pages : 160 pages
Book Rating : 4.7/5 (14 download)
Download or read book Corporate Compassion written by James Lynch and published by Burns & Oates. This book was released on 1997-06 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt: This series of Bible stories adapted from a BBC TV animated series, aims to introduce children to the story of Jesus and early Christianity in an accessible way. Each of the Story Keepers videos includes two of the TV episodes.
Author : Paul Gilbert
Publisher : New Harbinger Publications
ISBN 13 : 1626250634
Total Pages : 453 pages
Book Rating : 4.6/5 (262 download)
Download or read book Mindful Compassion written by Paul Gilbert and published by New Harbinger Publications. This book was released on 2014-04-01 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you ready to transform your mind and emotions? To cultivate compassion, stability, self-confidence, and well-being? If so, get ready to change the way you experience your life with this highly-anticipated approach using mindfulness and compassion. Therapists have long been aware of mindfulness as a powerful attention skill that can help us live with greater clarity and awareness—but mindfulness alone is not enough to completely change the way a brain works. In order to fully thrive, we require motivation. Compassion, like anger or aggression, is an extremely powerful motivational force that can bring about real, lasting change. Written by the founder of compassion-focused therapy (CFT), Paul Gilbert and former Buddhist monk, Choden, Mindful Compassion is a unique blending of evolutionary and Buddhist psychology. In this breakthrough book, you’ll learn how traditional mindfulness and compassion can work in harmony to offer a new, effective, and practical approach to overcoming everyday emotional and psychological problems. If you are ready to end toxic self-criticism, heal trauma and shame, feel worthy and loveable, and be kinder to yourself and others, this book can show you the way.
Author : Michelle Gethers-Clark
Publisher : WestBow Press
ISBN 13 : 1449756379
Total Pages : 194 pages
Book Rating : 4.4/5 (497 download)
Download or read book The Next Level written by Michelle Gethers-Clark and published by WestBow Press. This book was released on 2012-07-19 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: A simultaneously deep and practical perspectivebased on twenty-nine years experienceof how applying faith at work can deepen purpose, build character, and propel performance. The Next Level contains fifty succinct chapters outlining biblical scriptures linked to examples of life and career success, advice to elevate performance, and a call to action.
Author : Arianna Huffington
Publisher : Harmony
ISBN 13 : 0804140855
Total Pages : 370 pages
Book Rating : 4.8/5 (41 download)
Download or read book Thrive written by Arianna Huffington and published by Harmony. This book was released on 2014-03-25 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Thrive, Arianna Huffington makes an impassioned and compelling case for the need to redefine what it means to be successful in today's world. Arianna Huffington's personal wake-up call came in the form of a broken cheekbone and a nasty gash over her eye--the result of a fall brought on by exhaustion and lack of sleep. As the cofounder and editor-in-chief of the Huffington Post Media Group--one of the fastest growing media companies in the world--celebrated as one of the world's most influential women, and gracing the covers of magazines, she was, by any traditional measure, extraordinarily successful. Yet as she found herself going from brain MRI to CAT scan to echocardiogram, to find out if there was any underlying medical problem beyond exhaustion, she wondered is this really what success feels like? As more and more people are coming to realize, there is far more to living a truly successful life than just earning a bigger salary and capturing a corner office. Our relentless pursuit of the two traditional metrics of success--money and power--has led to an epidemic of burnout and stress-related illnesses, and an erosion in the quality of our relationships, family life, and, ironically, our careers. In being connected to the world 24/7, we're losing our connection to what truly matters. Our current definition of success is, as Thrive shows, literally killing us. We need a new way forward. In a commencement address Arianna gave at Smith College in the spring of 2013, she likened our drive for money and power to two legs of a three-legged stool. They may hold us up temporarily, but sooner or later we're going to topple over. We need a third leg--a third metric for defining success--to truly thrive. That third metric, she writes in Thrive, includes our well-being, our ability to draw on our intuition and inner wisdom, our sense of wonder, and our capacity for compassion and giving. As Arianna points out, our eulogies celebrate our lives very differently from the way society defines success. They don't commemorate our long hours in the office, our promotions, or our sterling PowerPoint presentations as we relentlessly raced to climb up the career ladder. They are not about our resumes--they are about cherished memories, shared adventures, small kindnesses and acts of generosity, lifelong passions, and the things that made us laugh. In this deeply personal book, Arianna talks candidly about her own challenges with managing time and prioritizing the demands of a career and raising two daughters--of juggling business deadlines and family crises, a harried dance that led to her collapse and to her "aha moment." Drawing on the latest groundbreaking research and scientific findings in the fields of psychology, sports, sleep, and physiology that show the profound and transformative effects of meditation, mindfulness, unplugging, and giving, Arianna shows us the way to a revolution in our culture, our thinking, our workplace, and our lives.
Author : Nicole Reineke
Publisher : Business Expert Press
ISBN 13 : 1637421621
Total Pages : 209 pages
Book Rating : 4.6/5 (374 download)
Download or read book Compassion-Driven Innovation written by Nicole Reineke and published by Business Expert Press. This book was released on 2022-01-04 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is for pathfinders— product, services, business, and nonprofit managers searching for ways to reach beyond the artificial barriers that constrain innovation and make “work” harder. Inspired by real life trailblazers and their own experiences, the authors decode the secrets of achieving breakthrough success at both organizational and interpersonal levels. Learn to use their methodology with the help of checklists and detailed examples that will transform your thinking and skills.
Author : A. Sophie Wade
Publisher :
ISBN 13 : 9781774581520
Total Pages : pages
Book Rating : 4.5/5 (815 download)
Download or read book Empathy Works written by A. Sophie Wade and published by . This book was released on 2022 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Pervez N. Ghauri
Publisher : Emerald Group Publishing
ISBN 13 : 1804552518
Total Pages : 310 pages
Book Rating : 4.8/5 (45 download)
Download or read book Creating a Sustainable Competitive Position written by Pervez N. Ghauri and published by Emerald Group Publishing. This book was released on 2023-10-02 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ebook edition of this title is Open Access and freely available to read online. This volume includes research-based cases highlighting different sustainability challenges and theory-based discussions around how firms can manage a multi-stakeholder perspective in relation to performance.
Author : Aneace Haddad
Publisher : Gower Publishing, Ltd.
ISBN 13 : 9780566086885
Total Pages : 162 pages
Book Rating : 4.0/5 (868 download)
Download or read book A New Way to Pay written by Aneace Haddad and published by Gower Publishing, Ltd.. This book was released on 2005 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world's payment infrastructure is going through a major upgrade to EMV, the smart card standard mandated by Europay, Mastercard and Visa to combat fraud. But EMV also offers significant opportunities for creating competitive advantage. Aneace Haddad's 'A New Way to Pay' is about enabling cardholders and merchants to see card payment as something exciting and different, so that they will focus on the added value that your card provides, rather than the cost it represents.
