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Author : Neil H. Katz
Publisher :
ISBN 13 : 9781524925598
Total Pages : 0 pages
Book Rating : 4.9/5 (255 download)
Download or read book Communication and Conflict Resolution Skills written by Neil H. Katz and published by . This book was released on 2021-07-30 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)
Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author : Anita Taylor
Publisher : Hampton Press (NJ)
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (91 download)
Download or read book Conflict and Gender written by Anita Taylor and published by Hampton Press (NJ). This book was released on 1994 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume examines ways in which conflict resolution and feminist theories might be integrated to enhance our understanding and management of conflicts, particularly those between men and women. Women and child victimisation, everyday conflicts and historical perspectives are explored.
Author : Neil H. Katz
Publisher : Kendall/Hunt Publishing Company
ISBN 13 :
Total Pages : 180 pages
Book Rating : 4.3/5 (91 download)
Download or read book Communication and Conflict Resolution Skills written by Neil H. Katz and published by Kendall/Hunt Publishing Company. This book was released on 1985 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : The Sapiens Network
Publisher : Hernando Chavez
ISBN 13 :
Total Pages : 51 pages
Book Rating : 4.:/5 (661 download)
Download or read book The Art Of Conflict Resolution - Active Listening, Assertiveness, And Problem-Solving Approaches written by The Sapiens Network and published by Hernando Chavez. This book was released on 2023-08-14 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ART OF CONFLICT RESOLUTION AN INTRODUCTORY DETAILED GUIDE ACTIVE LISTENING, ASSERTIVENESS, AND PROBLEM-SOLVING APPROACHES Are you tired of conflicts causing havoc in your personal and professional life? Do you struggle to effectively communicate and resolve issues with others? If so, this book is your ultimate guide to understanding, managing, and resolving conflicts through effective communication strategies. "The Art Of Conflict Resolution" is not just another self-help book. It is a transformative journey that equips you with the essential skills to resolve conflicts, build stronger relationships, and cultivate a more harmonious and fulfilling life. Whether you're a professional seeking to improve workplace dynamics or an individual seeking personal growth, this book is a must-read for anyone striving to thrive in a world of diverse perspectives and conflicts. Embrace the power of effective communication and unlock the path to resolution and lasting peace. CONTENT PART 01: UNDERSTANDING CONFLICT CHAPTER 01: The Nature Of Conflict CHAPTER 02: Sources And Causes Of Conflict CHAPTER 03: Communication's Role In Conflict PART 02: COMMUNICATION SKILLS FOR CONFLICT RESOLUTION CHAPTER 01: Active Listening Techniques CHAPTER 02: Assertiveness And Effective Expression CHAPTER 03: Non-Verbal Communication In Conflict Resolution PART 03: EFFECTIVE COMMUNICATION STRATEGIES CHAPTER 01: Clear And Direct Communication CHAPTER 02: Empathy And Understanding In Conflict Resolution CHAPTER 03: Managing Emotions During Conflict Discussions PART 04: CONFLICT RESOLUTION IN PROFESSIONAL ENVIRONMENTS CHAPTER 01: Conflict Resolution In The Workplace CHAPTER 02: Communication Strategies For Effective Team Conflict Resolution CHAPTER 03: Conflict Resolution In Customer Relations PART 05: MEDIATION AND NEGOTIATION CHAPTER 01: Mediation Techniques For Conflict Resolution CHAPTER 02: The Art Of Negotiation In Conflict Situations CHAPTER 03: Collaborative Problem-Solving Approaches PART 06: CULTURAL SENSITIVITY IN CONFLICT RESOLUTION CHAPTER 01: Communicating Across Cultures In Conflict Resolution CHAPTER 02: Addressing Cultural Biases In Conflict Situations CHAPTER 03: Building Inclusive Communication For Conflict Resolution
Author : Brian G. Ogolsky
Publisher : Cambridge University Press
ISBN 13 : 1108419852
Total Pages : 415 pages
Book Rating : 4.1/5 (84 download)
Download or read book Relationship Maintenance written by Brian G. Ogolsky and published by Cambridge University Press. This book was released on 2019-12-19 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides an interdisciplinary perspective on behaviors and strategies used to maintain intimate relationships.
Author :
Publisher :
ISBN 13 : 9781792410758
Total Pages : pages
Book Rating : 4.4/5 (17 download)
Download or read book Communication and Conflict Resolution Skills written by and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Deborah Borisoff
Publisher : Ediciones Díaz de Santos
ISBN 13 : 9788487189876
Total Pages : 258 pages
Book Rating : 4.1/5 (898 download)
Download or read book Gestión de conflictos written by Deborah Borisoff and published by Ediciones Díaz de Santos. This book was released on 1989 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bernard Mayer
Publisher : John Wiley & Sons
ISBN 13 : 0470932465
Total Pages : 288 pages
Book Rating : 4.4/5 (79 download)
Download or read book The Dynamics of Conflict Resolution written by Bernard Mayer and published by John Wiley & Sons. This book was released on 2010-09-23 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.
Author : Patrick Aylward
Publisher : FriesenPress
ISBN 13 : 1525557637
Total Pages : 146 pages
Book Rating : 4.5/5 (255 download)
Download or read book The Collaborative Path written by Patrick Aylward and published by FriesenPress. This book was released on 2020-11-20 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a simple six step model that anyone can incorporate anywhere for better communication, problem-solving and decision-making. This ground-breaking approach promises to reduce tension and conflict wherever it’s employed. The Collaborative Path has the potential to create important and far-reaching societal change.
Author : Jeffrey R. Bedell
Publisher : John Wiley & Sons
ISBN 13 : 9780471082507
Total Pages : 302 pages
Book Rating : 4.0/5 (825 download)
Download or read book Handbook for Communication and Problem-Solving Skills Training written by Jeffrey R. Bedell and published by John Wiley & Sons. This book was released on 1996-10-29 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains the principles of effective communication and demonstrates how techniques adopted from theoretical models like operant learning, classical learning, social learning, and cognitive therapy can be used to enhance the interactive and problem-solving skills of patients. These skills can help patients develop better coping mechanisms and form healthier relationships.
Author : CPA John Kimani
Publisher : Finstock Evarsity Publishers
ISBN 13 : 991475306X
Total Pages : 99 pages
Book Rating : 4.9/5 (147 download)
Download or read book Conflict Resolution Training - Professional Level written by CPA John Kimani and published by Finstock Evarsity Publishers. This book was released on 2023-07-01 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: BOOK SUMMARY The main topics in this book are; • Understanding Conflict • Effective Communication • Managing Emotions in Conflict • Negotiation and Problem-Solving • Mediation and Facilitation • Cultural Sensitivity in Conflict Resolution • Conflict Resolution in Teams • Conflict Resolution in the Workplace Conflict Resolution Training is a comprehensive book that provides individuals with the necessary knowledge and skills to effectively manage and resolve conflicts. This book offers practical techniques for communication and problem-solving, emphasizing the importance of active listening and emotional intelligence in conflict resolution. With real-life examples and interactive exercises, Conflict Resolution Training offers a practical and hands-on approach to conflict resolution, empowering readers to navigate conflicts in various settings, such as the workplace, and personal relationships. By promoting constructive dialogue and understanding, this book equips individuals with the tools to transform conflicts into opportunities for positive change.
Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)
Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.
Author : Kenneth Joseph Arrow
Publisher : W. W. Norton & Company
ISBN 13 : 9780393037371
Total Pages : 376 pages
Book Rating : 4.0/5 (373 download)
Download or read book Barriers to Conflict Resolution written by Kenneth Joseph Arrow and published by W. W. Norton & Company. This book was released on 1995 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why can't we all just get along? In family life, schools, law, the business world, and domestic and international affairs, it is all too common for disputes to fester unresolved even when the parties are committed to a negotiated settlement. In this book members and associates of the Stanford Center on Conflict and Negotiation address the complex issues that protract disputes and turn potential win-win negotiations into conflicts that leave everyone worse off. Drawing on such diverse but related disciplines as economics, cognitive psychology, statistics, and game and decision-making theory, the book considers the barriers to successful negotiation in such areas as civil litigation, family law, arms control, labor-management disputes, environmental treaty making, and politics. When does it pay for parties to a dispute to cooperate, and when to compete? How can third-party negotiators further resolutions and avoid the pitfalls that deepen the divisions between antagonists? Offering answers to these and related questions, this book is a comprehensive guide to the latest understanding of ways to resolve human conflict.
Author : Morton Deutsch
Publisher : John Wiley & Sons
ISBN 13 : 0787986666
Total Pages : 959 pages
Book Rating : 4.7/5 (879 download)
Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2006-09-18 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author : Morton Deutsch
Publisher : John Wiley & Sons
ISBN 13 : 1118046900
Total Pages : 959 pages
Book Rating : 4.1/5 (18 download)
Download or read book The Handbook of Conflict Resolution written by Morton Deutsch and published by John Wiley & Sons. This book was released on 2011-03-04 with total page 959 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118010825
Total Pages : 401 pages
Book Rating : 4.1/5 (18 download)
Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-04-08 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces.
