Communication Collaboration And You Tools Tips And Techniques For Nursing Practice

Download Communication Collaboration And You Tools Tips And Techniques For Nursing Practice full books in PDF, epub, and Kindle. Read online Communication Collaboration And You Tools Tips And Techniques For Nursing Practice ebook anywhere anytime directly on your device. Fast Download speed and no annoying ads. We cannot guarantee that every ebooks is available!

Communication, Collaboration, and You

Author : Ana
Publisher :
ISBN 13 : 9781558105348
Total Pages : 0 pages
Book Rating : 4.1/5 (53 download)

DOWNLOAD NOW!

Book Synopsis Communication, Collaboration, and You by : Ana

Download or read book Communication, Collaboration, and You written by Ana and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Collaboration is the key to improving patient outcomes-the bottom line is that it saves lives. Collaboration is just as much an essential skill for nurses as is performing a physical assessment." - Co-Author, Cynthia Saver, MS, RN This go-to guide is a practical resource for RNS who wish to develop or improve the communication skills as an interprofessional team player. It is filled with valuable insights into key topics for promoting collaboration through communication: * Addressing difficult conversations and situations * Assessing and understanding communication styles (yours and others) * Meeting the challenges of interprofessional communication issues distinctive to nurses * Recognizing and resolving issues that can arise from workplace conflict and a multigenerational workforce * Using standardized communications tools such as SBAR (Situation, Background, Assessment, Recommendation), checklists, and mindful communication The authors also present numerous tips on these topics as questions, which are useful for self-examination and group discussion. With this guide, the motivated nurse can better contribute to a healthy workplace environment. This guide is the third publication in the ANA You Series. This series offers valuable tools and resources for RNs to develop leadership skills, knowledge, and strategies to create safe and effective workplace environments.

Communication in Nursing - E-Book

Author : Julia Balzer Riley
Publisher : Elsevier Health Sciences
ISBN 13 : 0323673430
Total Pages : 354 pages
Book Rating : 4.3/5 (236 download)

DOWNLOAD NOW!

Book Synopsis Communication in Nursing - E-Book by : Julia Balzer Riley

Download or read book Communication in Nursing - E-Book written by Julia Balzer Riley and published by Elsevier Health Sciences. This book was released on 2019-10-09 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of today’s nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice. Active Learning features in every chapter promotes active, goal-directed reading. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. QSEN preface and exercises stress how communication impacts safety and quality of care. Discusses the importance of interprofessional education and communication in the healthcare environment. Addresses the importance of "presence" in nursing — being present for clients, families, colleagues, and self. NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.

Communication in Nursing

Author : Julia Balzer Riley
Publisher : Elsevier Health Sciences
ISBN 13 : 0323354157
Total Pages : 392 pages
Book Rating : 4.3/5 (233 download)

DOWNLOAD NOW!

Book Synopsis Communication in Nursing by : Julia Balzer Riley

Download or read book Communication in Nursing written by Julia Balzer Riley and published by Elsevier Health Sciences. This book was released on 2015-12-21 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Immerse yourself in the topic of communication in the workplace with an interesting conversation about the communication demands of today s nursing practice! Communication in Nursing, 8th Edition adopts a uniquely practical and personal approach, providing extensive examples, exercises, and techniques that help you understand important concepts and apply communication skills in a variety of clinical settings. With its conversational tone, this relatable text takes you beyond theory to show you how to use communication as a tool to limit stress in your nursing practice. A new "Active Learning" feature that promotes goal-directed reading, and additional QSEN exercises highlight the importance of assertive communication in promoting quality, safe care for clients all in an easy-to-read magazine layout.QSEN preface and exercises stress how communication impacts safety and quality of care."Moments of Connection" boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.""Reflections on..."" boxes provide thoughtful summary exercises at the end of each chapter that give you a specific task to help you integrate chapter material into the broader scope of nursing practice."Wit & Wisdom" boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes keep your attention by providing moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice.Exercisesthroughout each chapter help you master chapter techniques and strengthen your communication skills.NEW! "Active Learning" feature in every chapter promotes active, goal-directed reading.NEW! Exercises in each chapter, including reflective journaling, remediation, online and group activities, and discussion topics, help facilitate various learning types.NEW and UPDATED! Additional QSEN exercises and an updated QSEN preface highlight the importance of assertive communication in promoting quality, safe care for clients.NEW! Discusses the importance of interprofessional education and communication in the healthcare environment.NEW! Addresses the importance of "presence" in nursing being present for clients, families, colleagues, and self. NEW! New content on healthy grief and the issues of death denial and death phobia and professional boundaries related to social media.NEW! Coverage of the most current research about the importance of self-care.NEW! Explains the importance of the concept of "the pause" in communication so you better understand how and when to use pauses. "

Communication in Nursing

Author : Julia W. Balzer-Riley
Publisher :
ISBN 13 :
Total Pages : 484 pages
Book Rating : 4.3/5 (91 download)

DOWNLOAD NOW!

Book Synopsis Communication in Nursing by : Julia W. Balzer-Riley

Download or read book Communication in Nursing written by Julia W. Balzer-Riley and published by . This book was released on 2000 with total page 484 pages. Available in PDF, EPUB and Kindle. Book excerpt: This nursing communication manual provides a practical approach using examples and exercises on communication skills and techniques to help understand the basic concepts of therapeutic considerations and apply them in clinical situations.

Communication Skills in Nursing Practice

Author : Lucy Webb
Publisher : SAGE
ISBN 13 : 1529700531
Total Pages : 325 pages
Book Rating : 4.5/5 (297 download)

DOWNLOAD NOW!

Book Synopsis Communication Skills in Nursing Practice by : Lucy Webb

Download or read book Communication Skills in Nursing Practice written by Lucy Webb and published by SAGE. This book was released on 2019-11-25 with total page 325 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.

Successful Nurse Communication Revised Reprint

Author : Beth Boynton
Publisher : F.A. Davis
ISBN 13 : 1719649219
Total Pages : 457 pages
Book Rating : 4.7/5 (196 download)

DOWNLOAD NOW!

Book Synopsis Successful Nurse Communication Revised Reprint by : Beth Boynton

Download or read book Successful Nurse Communication Revised Reprint written by Beth Boynton and published by F.A. Davis. This book was released on 2022-12-12 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: What will you do… if colleagues covertly or overtly break protocols? if you need to give constructive feedback? if need to ask for help from these colleagues or seek alternative teachers? if you need to take the necessary time to follow protocols, but more experienced colleagues do not follow them or support you in your efforts? Explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges, even in a world still reeling from the impact of the pandemic. Step by step, you’ll build the essential communication skills you need, with an emphasis on developing the emotional intelligence necessary to speak assertively and listen respectfully in the high-stakes, high-pressure environments where nurses work. Every nurse needs to read this!!!!!!!! “Well written. Every nurse must read this book. I was lacking in some essential communication skills and didn't know it until I read this book. It's easy to follow. The chapters are divided into pertinent information you must know. I recommend this book to all of my coworkers. Highly recommend!!!”—Online Reviewer

Manual for Nursing Communication Observation Tool (Ncot)

Author : Bonnie W. Battey
Publisher : Xlibris Corporation
ISBN 13 : 1441522794
Total Pages : 208 pages
Book Rating : 4.4/5 (415 download)

DOWNLOAD NOW!

Book Synopsis Manual for Nursing Communication Observation Tool (Ncot) by : Bonnie W. Battey

Download or read book Manual for Nursing Communication Observation Tool (Ncot) written by Bonnie W. Battey and published by Xlibris Corporation. This book was released on 2010-06-17 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this tool, the Nursing Communication Observation Tool (NCOT), is to assist you as an observer in collecting and analyzing data about interpersonal communications. It is patterned after the work of Robert Freed Bales of the Center for the Behavioral Sciences at Harvard University and designed for observing any interpersonal communication occurring in nursing practice contexts in which you, as a nurse, interact with your clients, peers, leaders, and colleagues of nursing and other health care professions.

Communication for Nurses: Talking with Patients

Author : Lisa Kennedy Sheldon
Publisher : Jones & Bartlett Learning
ISBN 13 : 0763769924
Total Pages : 219 pages
Book Rating : 4.7/5 (637 download)

DOWNLOAD NOW!

Book Synopsis Communication for Nurses: Talking with Patients by : Lisa Kennedy Sheldon

Download or read book Communication for Nurses: Talking with Patients written by Lisa Kennedy Sheldon and published by Jones & Bartlett Learning. This book was released on 2009-10-07 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers."-- Book Jacket.

Communication Skills for Nurses

Author : Claire Boyd
Publisher : John Wiley & Sons
ISBN 13 : 1118767527
Total Pages : 214 pages
Book Rating : 4.1/5 (187 download)

DOWNLOAD NOW!

Book Synopsis Communication Skills for Nurses by : Claire Boyd

Download or read book Communication Skills for Nurses written by Claire Boyd and published by John Wiley & Sons. This book was released on 2014-10-20 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt: Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations

The Art of Communication in Nursing and Health Care

Author : Theresa Raphael-Grimm, PhD, CNS
Publisher : Springer Publishing Company
ISBN 13 : 0826110568
Total Pages : 202 pages
Book Rating : 4.8/5 (261 download)

DOWNLOAD NOW!

Book Synopsis The Art of Communication in Nursing and Health Care by : Theresa Raphael-Grimm, PhD, CNS

Download or read book The Art of Communication in Nursing and Health Care written by Theresa Raphael-Grimm, PhD, CNS and published by Springer Publishing Company. This book was released on 2014-10-10 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years

Communication in Nursing and Healthcare

Author : Iris Gault
Publisher : SAGE
ISBN 13 : 1473987342
Total Pages : 193 pages
Book Rating : 4.4/5 (739 download)

DOWNLOAD NOW!

Book Synopsis Communication in Nursing and Healthcare by : Iris Gault

Download or read book Communication in Nursing and Healthcare written by Iris Gault and published by SAGE. This book was released on 2016-10-18 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website

Delegation and You!

Author : Melanie Duffy
Publisher :
ISBN 13 : 9781558105751
Total Pages : 24 pages
Book Rating : 4.1/5 (57 download)

DOWNLOAD NOW!

Book Synopsis Delegation and You! by : Melanie Duffy

Download or read book Delegation and You! written by Melanie Duffy and published by . This book was released on 2014-01-01 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you know what work you can, or should, delegate? What tasks can you assign to patient care assistants (PCA), or to unlicensed assistive personnel (UAP)? Can licensed practical nurses (LPNs) and licensed vocational nurses (LVNs) delegate responsibilities? Since the final professional decision to proceed with delegation to UAPs ultimately rests with the RN, you need to be vigilant and understand the proper delegation process. Delegation and You, the latest YOU! series publication, provides an explanation of principles and relevant strategies for practice in situations in which RNs delegate tasks to UAPs. Written by two experienced nurses who served as educators, mentors and preceptors in many practice settings, this is a handy guide to the essentials of delegation and related decision-making. It includes the following: - The six criteria that every nurse must consider before delegating - An easy-to-follow illustrated example of "A Decision Tree for - Delegation" just for nurses - The 11 essential principles of delegation - A criteria-based process model of critical thinking skills to assist with delegation decisions - The key barriers to delegation and how to overcome them Delegation and You is for all clinical nurses, nurse managers and other RNs who lead care teams and delegate activities or tasks.

Communication Skills for the Health Care Professional

Author : Gwen Marram Van Servellen
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834207660
Total Pages : 422 pages
Book Rating : 4.2/5 (76 download)

DOWNLOAD NOW!

Book Synopsis Communication Skills for the Health Care Professional by : Gwen Marram Van Servellen

Download or read book Communication Skills for the Health Care Professional written by Gwen Marram Van Servellen and published by Jones & Bartlett Learning. This book was released on 1997 with total page 422 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.

EBOOK: Communication Skills For Adult Nurses

Author : Abayomi McEwen
Publisher : McGraw-Hill Education (UK)
ISBN 13 : 0335239994
Total Pages : 240 pages
Book Rating : 4.3/5 (352 download)

DOWNLOAD NOW!

Book Synopsis EBOOK: Communication Skills For Adult Nurses by : Abayomi McEwen

Download or read book EBOOK: Communication Skills For Adult Nurses written by Abayomi McEwen and published by McGraw-Hill Education (UK). This book was released on 2010-09-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout." Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. "This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context." Jo Parham, third year adult nursing student at the University of the West of England. "From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication." Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram

Communication Skills for Nursing Practice

Author : Catherine McCabe
Publisher : Bloomsbury Publishing
ISBN 13 : 1137344490
Total Pages : 280 pages
Book Rating : 4.1/5 (373 download)

DOWNLOAD NOW!

Book Synopsis Communication Skills for Nursing Practice by : Catherine McCabe

Download or read book Communication Skills for Nursing Practice written by Catherine McCabe and published by Bloomsbury Publishing. This book was released on 2013-11-06 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds. This textbook offers a comprehensive introduction to essential communication skills with an emphasis on practical application within modern healthcare settings. Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, it features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Renowned for its clear, accessible and engaging guidance, this is an indispensable textbook for all undergraduate nursing students. New to this Edition: - A new chapter on collaborative communication - New material on diversity - Revised and updated throughout to provide contemporary case studies, the latest literature, original theories and models, and skills development

Communication in Nursing - Elsevier eBook on VitalSource (Retail Access Card)

Author : Julia Balzer Riley
Publisher :
ISBN 13 : 9780323673457
Total Pages : 0 pages
Book Rating : 4.6/5 (734 download)

DOWNLOAD NOW!

Book Synopsis Communication in Nursing - Elsevier eBook on VitalSource (Retail Access Card) by : Julia Balzer Riley

Download or read book Communication in Nursing - Elsevier eBook on VitalSource (Retail Access Card) written by Julia Balzer Riley and published by . This book was released on 2019-12-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Active Learning features in every chapter promotes active, goal-directed reading. Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and "a-ha" moments when theory becomes linked to practice. End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. QSEN preface and exercises stress how communication impacts safety and quality of care. Discusses the importance of interprofessional education and communication in the healthcare environment. Addresses the importance of "presence" in nursing - being present for clients, families, colleagues, and self. NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with "Difficult" Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work.

Advancing Your Career

Author : Rose Kearney Nunnery
Publisher : F.A. Davis
ISBN 13 : 1719640343
Total Pages : 408 pages
Book Rating : 4.7/5 (196 download)

DOWNLOAD NOW!

Book Synopsis Advancing Your Career by : Rose Kearney Nunnery

Download or read book Advancing Your Career written by Rose Kearney Nunnery and published by F.A. Davis. This book was released on 2019-10-01 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here are all the concepts and theories practicing RNs need to continue their education and reach the next level of professional practice. You’ll find in-depth coverage of the critical components of professional nursing practice, including effective communication, professional ethics, leadership, group theory, teaching/learning, and multicultural issues.