Communication and Clinical Effectiveness in Rehabilitation

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702038539
Total Pages : 268 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Communication and Clinical Effectiveness in Rehabilitation by : Frances Reynolds

Download or read book Communication and Clinical Effectiveness in Rehabilitation written by Frances Reynolds and published by Elsevier Health Sciences. This book was released on 2004-11-11 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Incorporating a patient-focused perspective on communication and health care, this new title for physical and occupational therapists and students provides practical strategies for effective communication with both colleagues and patients. Written in a straightforward, easy-to-understand style, it offers a multidisciplinary, evidence-based approach and an emphasis on reflective practice, making it a timely and useful resource for today's readers. Discusses strategies for communicating with both colleagues and patients Examines the evidence for the importance of effective communication in enhancing clinical effectiveness Contains reflective exercises for self-awareness of personal communication skills and difficulties Provides case studies that allow the reader to analyze a range of realistic communication problems Includes research-based evidence throughout

Communication in Nursing - E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323871461
Total Pages : 354 pages
Book Rating : 4.3/5 (238 download)

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Book Synopsis Communication in Nursing - E-Book by : Julia Balzer Riley

Download or read book Communication in Nursing - E-Book written by Julia Balzer Riley and published by Elsevier Health Sciences. This book was released on 2023-05-05 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW! Emphasis on the holistic self-care of the nurse includes Self-Care Nudge content in the narrative and new Simplify and Deepen boxes. NEW! Case studies for the Next-Generation NCLEX® in relevant chapters challenge you to apply clinical judgment to nursing communication scenarios. NEW! Confronting Bullying and Incivility with Honesty and Respect chapter helps you learn how to approach these difficult situations and respond in an honest and respectful manner. NEW! Three new appendices provide mapping of the AACN® Essentials to the text, a holistic self-care assessment, and the answer key for Next-Generation NCLEX® case studies.

The Concise Guide to Physiotherapy - 2-Volume Set E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702053031
Total Pages : 1668 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis The Concise Guide to Physiotherapy - 2-Volume Set E-Book by : Tim Ainslie

Download or read book The Concise Guide to Physiotherapy - 2-Volume Set E-Book written by Tim Ainslie and published by Elsevier Health Sciences. This book was released on 2012-08-24 with total page 1668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Two-volume set contains: The Concise Guide to Physiotherapy: Volume 1 Assessment and The Concise Guide to Physiotherapy: Volume 2 Treatment. A blend of resources providing an insight into the ‘non core’ areas of practice, enabling the individual to prepare ahead or refresh knowledge in order to feel confident about managing patients in practice areas not previously encountered. Together, both volumes are designed to assist undergraduate physiotherapy students and new graduates in confidently assessing and treating patients in a range of physiotherapy specialties outside of the ‘core’ areas of practice. Areas covered include paediatrics, geriatrics, mental health and rheumatology. Valuable content is easily accessible in a small portable format which will be an invaluable reference during placements or practice. Each chapter provides a concise overview of the philosophy and the specific assessment processes for each of the 17 practice specialties. A wealth of online learning resources are also available with both Volumes, these include access to case studies, multiple-choice questions and a reference list for each chapter. In addition there is a bank of downloadable photographs and line drawings relating to each of the 17 chapters. Both volumes used together will be an indispensable tool for any physiotherapist. Easy access to nuggets of information on 17 ‘non core’ speciality areas, including burns and plastics, learning disabilities and rehabilitation A handy quick reference tool for both students and physiotherapists Gives insight into the philosophy of approach that can be taken in either assessing or treating the individual Access to online resources including, reference lists, an image bank, 51 cases studies and over 300 MCQs!

A Practical Guide to Therapeutic Communication for Health Professionals - E Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323277381
Total Pages : 266 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis A Practical Guide to Therapeutic Communication for Health Professionals - E Book by : Julie Hosley

Download or read book A Practical Guide to Therapeutic Communication for Health Professionals - E Book written by Julie Hosley and published by Elsevier Health Sciences. This book was released on 2013-08-13 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

Physical Management for Neurological Conditions E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702047120
Total Pages : 449 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Physical Management for Neurological Conditions E-Book by : Maria Stokes

Download or read book Physical Management for Neurological Conditions E-Book written by Maria Stokes and published by Elsevier Health Sciences. This book was released on 2011-04-19 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: The third edition of this popular textbook - formerly Physical Management in Neurological Rehabilitation and now renamed Physical Management for Neurological Conditions - maintains its scientific and research base with extensive use of references and case studies. It is the only book for physiotherapists that offers a comprehensive overview of the basic principles of neurological rehabilitation, specific neurological / neuromuscular conditions and the related physiotherapy treatment approaches used. Important areas which feature throughout are discussed in relation to the different neurological conditions and include: a non-prescriptive, multidisciplinary, problem-solving approach to patient management involvement of the patient and carer in goal-setting and decision-making (client-centred practice) use of outcome measures to evaluate the effects of treatment in everyday practice use of case studies to illustrate clinical practice scientific evidence of treatment effectiveness Additional specialist editor – Dr Emma Stack Refined content but with the inclusion of 4 brand new chapters: an introductory chapter on rehabilitation in practice one on respiratory management and two covering self management and falls under the section entitled Skill Acquisition and Learning 11 new expert contributors join the reduced contributor team of 31

Clinical Communication Skills

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Publisher : Hong Kong University Press
ISBN 13 : 962209371X
Total Pages : 344 pages
Book Rating : 4.6/5 (22 download)

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Book Synopsis Clinical Communication Skills by : Richard Fielding

Download or read book Clinical Communication Skills written by Richard Fielding and published by Hong Kong University Press. This book was released on 1995-07-01 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a book about patient care. It emphasizes the importance of good communications as an implicit and necessary component of care in clinical practice, and advocates a mutually negotiated and open style of communication. Focusing on the needs of both adults and children, this book contains specific recommendations for communication approaches relating to questioning styles, giving information, handling difficult questions, and breaking bad news. Theoretical issues are also addressed and many clinical situations (such as pain, cancer and terminal illness) are included for illustration purposes. It is written for doctors, nurses and other clinical practitioners who may want to further develop their communication skills, and is particularly suitable for medical and nursing students. It will also be of use to consumers of health services who are increasingly coming to expect more considerate communications in health care.

The Art of Communication in Nursing and Health Care

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Author :
Publisher : Springer Publishing Company
ISBN 13 : 0826110568
Total Pages : 202 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis The Art of Communication in Nursing and Health Care by : Theresa Raphael-Grimm, PhD, CNS

Download or read book The Art of Communication in Nursing and Health Care written by Theresa Raphael-Grimm, PhD, CNS and published by Springer Publishing Company. This book was released on 2014-10-10 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years

Patient Education in Rehabilitation

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Publisher : Jones & Bartlett Learning
ISBN 13 : 0763755443
Total Pages : 498 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Patient Education in Rehabilitation by : Olga Dreeben-Irimia

Download or read book Patient Education in Rehabilitation written by Olga Dreeben-Irimia and published by Jones & Bartlett Learning. This book was released on 2010-10-22 with total page 498 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patient education is an important aspect of the rehabilitation process. As a science, it consists of the health care professional's development of patient education skills. Delivering information, education, and training in rehabilitation is intended to promote and optimize clinical interventions including compliance, continuity of care, and patient satisfaction. This text applies patient education skills to the clinical rehabilitation process. In a reader-friendly manner, it explores various teaching and learning theories, models of instruction, as well as communication, ethical, legal and cu

Physical Medicine and Rehabilitation E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 1437735630
Total Pages : 1537 pages
Book Rating : 4.4/5 (377 download)

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Book Synopsis Physical Medicine and Rehabilitation E-Book by : Randall L. Braddom

Download or read book Physical Medicine and Rehabilitation E-Book written by Randall L. Braddom and published by Elsevier Health Sciences. This book was released on 2010-12-07 with total page 1537 pages. Available in PDF, EPUB and Kindle. Book excerpt: Physical Medicine and Rehabilitation presents today’s best physiatry knowledge and techniques, ideal for the whole rehabilitation team. This trusted reference delivers the proven science and comprehensive guidance you need to offer every patient maximum pain relief and optimal return to function. In this new edition, Dr. Randall L. Braddom covers current developments in interventional injection procedures, the management of chronic pain, integrative medicine, recent changes in the focus of stroke and brain injury rehabilitation, and much more. Access the complete contents online along with 1000 self-assessment questions at www.expertconsult.com. Gain a clear visual understanding of important concepts thanks to 1400 detailed illustrations—1000 in full color. Find and apply the information you need easily with each chapter carefully edited by Dr. Braddom and his associates for consistency, succinctness, and readability. Access the fully searchable text online at Expert Consult, as well as 1000 self-assessment questions. Master axial and peripheral joint injections through in-depth coverage of the indications for and limitations of these therapies. Make optimal use of ultrasound in diagnosis and treatment. Get a broader perspective on your field from a new chapter on PM&R in the international community.

Saunders' Q & A Review for the Physical Therapy Board Examination E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 145572775X
Total Pages : 384 pages
Book Rating : 4.4/5 (557 download)

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Book Synopsis Saunders' Q & A Review for the Physical Therapy Board Examination E-Book by : Brad Fortinberry

Download or read book Saunders' Q & A Review for the Physical Therapy Board Examination E-Book written by Brad Fortinberry and published by Elsevier Health Sciences. This book was released on 2010-04-23 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 1,200 multiple choice review questions written to parallel the content and format of the National Physical Therapy Board Examination (NPTE), Saunders’ Q&A Review for the Physical Therapy Board Examination provides more NPTE practice than any other review resource available. Strengthen your understanding of core principles across the full spectrum of physical therapy practice with comprehensive exam practice from specialty experts. This title includes additional digital media when purchased in print format. For this digital book edition, media content is not included. More than 1,200 multiple-choice questions test your understanding of key content across a variety of practice environments, including schools, hospitals, and communities. Organized by topic, it parallels the content and proportional question breakdown of the board examination to familiarize you with the testing format. Correct answers, detailed rationales, and specific references help you get more out of your study time.

Teamwork in Medical Rehabilitation

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Author :
Publisher : CRC Press
ISBN 13 : 1351646575
Total Pages : 183 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Teamwork in Medical Rehabilitation by : Charlotte Lundgren

Download or read book Teamwork in Medical Rehabilitation written by Charlotte Lundgren and published by CRC Press. This book was released on 2017-07-12 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Good teamwork ensures the close collaboration and coordination between professional groups and across disciplinary boundaries. This is particularly important in healthcare centres and clinics admitting complicated patient cases, but contrary to what many healthcare organisations seem to believe, effective teamwork does not happen automatically. It needs to be successfully trained and practiced. Teamwork in Medical Rehabilitation provides a guide to efficient teamwork in professional healthcare. Showcasing the practice of medical rehabilitation in Sweden, the book describes how to create, develop, nourish and organise a team. Medical rehabilitation in Sweden is a discipline filled by not only doctors and nurses, but also physiotherapists, occupational therapists, psychologists, social workers, speech therapists and dieticians. Using these multi-professional teams as clinical case studies, the book contains many practical examples from different rehabilitation care areas. This book will prove to be invaluable to healthcare professionals and students as effective collaboration is essential to good clinical outcomes. Managers will also find this a worthy read thanks to its understanding of how working conditions affect good teamwork.

Introduction to Physical Therapy - E-BOOK

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323328369
Total Pages : 400 pages
Book Rating : 4.3/5 (233 download)

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Book Synopsis Introduction to Physical Therapy - E-BOOK by : Michael A. Pagliarulo

Download or read book Introduction to Physical Therapy - E-BOOK written by Michael A. Pagliarulo and published by Elsevier Health Sciences. This book was released on 2015-10-08 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Start your physical therapy career path on the right foot with Introduction to Physical Therapy, 5th Edition. This comprehensive text offers an insightful and thorough overview of both the profession and the practice of physical therapy, including the latest topics and trends surrounding the industry. The first section walks readers through the key aspects of a career in physical therapy, including: roles of the physical therapist and physical therapist assistant, practice settings, the APTA, and laws, policies, and regulations. The second section then goes on to cover the practice of physical therapy: detailing the functions, disorders, and therapies of the major organ systems. Featuring a new full-color design, this new fifth edition incorporates a wealth of updated content, new photos, and numerous learning aides — such as chapter outlines, learning objectives, questions to ask, suggested readings, and review questions — to give readers the complete foundation they need to successfully grow their professional knowledge and skills. An overview of the profession combined with clinical information guides the reader through everything they need to know to begin their physical therapy education. Chapter on reimbursement tells how reimbursement affects the profession and introduces the fiscal aspects of health care and reimbursement for physical therapy services. Chapter on communication and cultural competence describes how cultural differences influence patient interaction and helps the PTA and PT understand behavior due to cultural differences. Numerous learning aides such as — chapter outlines, key terms, learning objectives, questions to ask, boxes, tables, summaries and up to date references, suggested readings and review questions — enable learning retention. The latest information on current trends in health care and the profession of physical therapy keeps readers current on the latest issues. NEW! Full color design and images make the text more visually appealing. NEW! Updated content keeps readers in the know on the latest practices and procedures. NEW! Updated photos throughout depict the content that is current and applicable to today’s practicing PT or PTA.

Documentation for Rehabilitation - E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323312349
Total Pages : 288 pages
Book Rating : 4.3/5 (233 download)

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Book Synopsis Documentation for Rehabilitation - E-Book by : Lori Quinn

Download or read book Documentation for Rehabilitation - E-Book written by Lori Quinn and published by Elsevier Health Sciences. This book was released on 2015-11-18 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: Better patient management starts with better documentation! Documentation for Rehabilitation: A Guide to Clinical Decision Making in Physical Therapy, 3rd Edition shows how to accurately document treatment progress and patient outcomes. Designed for use by rehabilitation professionals, documentation guidelines are easily adaptable to different practice settings and patient populations. Realistic examples and practice exercises reinforce concepts and encourage you to apply what you’ve learned. Written by expert physical therapy educators Lori Quinn and James Gordon, this book will improve your skills in both documentation and clinical reasoning. A practical framework shows how to organize and structure PT records, making it easier to document functional outcomes in many practice settings, and is based on the International Classification for Functioning, Disability, and Health (ICF) model — the one adopted by the APTA. Coverage of practice settings includes documentation examples in acute care, rehabilitation, outpatient, home care, and nursing homes, as well as a separate chapter on documentation in pediatric settings. Guidelines to systematic documentation describe how to identify, record, measure, and evaluate treatment and therapies — especially important when insurance companies require evidence of functional progress in order to provide reimbursement. Workbook/textbook format uses examples and exercises in each chapter to reinforce your understanding of concepts. NEW Standardized Outcome Measures chapter leads to better care and patient management by helping you select the right outcome measures for use in evaluations, re-evaluations, and discharge summaries. UPDATED content is based on data from current research, federal policies and APTA guidelines, including incorporation of new terminology from the Guide to Physical Therapist 3.0 and ICD-10 coding. EXPANDED number of case examples covers an even broader range of clinical practice areas.

Therapeutic Communication

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Publisher :
ISBN 13 :
Total Pages : 512 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Therapeutic Communication by : Jurgen Ruesch

Download or read book Therapeutic Communication written by Jurgen Ruesch and published by . This book was released on 1961 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface.

Tidy's Physiotherapy E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702037745
Total Pages : 662 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Tidy's Physiotherapy E-Book by : Stuart Porter

Download or read book Tidy's Physiotherapy E-Book written by Stuart Porter and published by Elsevier Health Sciences. This book was released on 2008-04-01 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: The essential book to refer to, whether you’re just starting out or about to go on placement or need to look up something for an assessment, the 14th edition of Tidy’s Physiotherapy is up-to-date and ready to meet the needs of today’s physiotherapy student. Chapters are written by specialists who have come from a wide range of clinical and academic backgrounds. Each chapter encourages you to problem solve and provides case studies to give the opportunity to consolidate learning and to give you confidence when you need to apply what you have learned. For the first time, a DVD ROM is included which contains sections on musculoskeletal tests, massage and exercise, and graphics which can be used for revision, presentations and even teaching. New techniques include core stability and muscle imbalance techniques - keeping the student informed of current developments • Hot topics covered, including NHS structure, the role of research and clinical governance • Case studies included to help the student think about their reading in a real-life context • New text design with redrawn and updated illustrations means the book is easier to navigate • Totally updated for today's physiotherapist High quality annotated art illustrations Case studies which provide further insights into the physiotherapists clinical reasoning Web links DVD containing videoclips and downloadable photographs Additional chapters on Care of the Ventilated Patient; Caridac and Pulmonary Rehabilitation, Management of Tissue Healing and Repair, Massage, Electrotherapy, Pain and Changing Relationships for Promoting Health Part of the Physiotherapy Essentials series - core textbooks for both students and lecturers

Murray and Nadel's Textbook of Respiratory Medicine E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 1437735533
Total Pages : 2457 pages
Book Rating : 4.4/5 (377 download)

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Book Synopsis Murray and Nadel's Textbook of Respiratory Medicine E-Book by : Robert J. Mason

Download or read book Murray and Nadel's Textbook of Respiratory Medicine E-Book written by Robert J. Mason and published by Elsevier Health Sciences. This book was released on 2010-06-09 with total page 2457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Murray and Nadel’s Textbook of Respiratory Medicine has long been the definitive and comprehensive pulmonary disease reference. Robert J. Mason, MD now presents the fifth edition in full color with new images and highlighted clinical elements. The fully searchable text is also online at www.expertconsult.com, along with regular updates, video clips, additional images, and self-assessment questions. This new edition has been completely updated and remains the essential tool you need to care for patients with pulmonary disease. Consult this title on your favorite e-reader, conduct rapid searches, and adjust font sizes for optimal readability. Compatible with Kindle®, nook®, and other popular devices. Master the scientific principles of respiratory medicine and its clinical applications. Work through differential diagnosis using detailed explanations of each disease entity. Learn new subjects in Pulmonary Medicine including Genetics, Ultrasound, and other key topics. Grasp the Key Points in each chapter. Search the full text online at expertconsult.com, along with downloadable images, regular updates, more than 50 videos, case studies, and self-assessment questions. Consult new chapters covering Ultrasound, Innate Immunity, Adaptive Immunity, Deposition and Clearance, Ventilator-Associated Pneumonia. Find critical information easily using the new full-color design that enhances teaching points and highlights challenging concepts. Apply the expertise and fresh ideas of three new editors—Drs. Thomas R. Martin, Talmadge E. King, Jr., and Dean E. Schraufnagel. Review the latest developments in genetics with advice on how the data will affect patient care.

Effective Communication in Clinical Handover

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Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 311037904X
Total Pages : 368 pages
Book Rating : 4.1/5 (13 download)

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Book Synopsis Effective Communication in Clinical Handover by : Suzanne Eggins

Download or read book Effective Communication in Clinical Handover written by Suzanne Eggins and published by Walter de Gruyter GmbH & Co KG. This book was released on 2016-03-21 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia