Communicating More Effectively

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Communicating Effectively For Dummies

Author : Marty Brounstein
Publisher : John Wiley & Sons
ISBN 13 : 1118053729
Total Pages : 389 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Communicating Effectively For Dummies by : Marty Brounstein

Download or read book Communicating Effectively For Dummies written by Marty Brounstein and published by John Wiley & Sons. This book was released on 2011-03-16 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: A friendly guide that teaches you effective methods of communication to avoid common conflicts and make your voice heard in the office Communicating Effectively For Dummies shows you how to get your point across at work and interact productively with bosses and coworkers. Applying your knowledge and skill to your job is the easy part; working well with others is often the hard part. This helpful guide lets you maximize your personal interactions, even when resolving conflicts, dealing with customers, or giving difficult presentations. Whether you're the CEO of a major corporation, a small business owner, or a team manager, effective and clear communication is imperative to your success. From keeping your listener engaged to learning to become a better listener, Communicating Effectively For Dummies offers all the strategies, tips, and advice you need to: Learn how to become an active listener Accentuate the positive in negative situations Find win-win solutions for conflicts Stay on track when writing e-mails and letters Handle presentations, interviews, and other challenges Speak forcefully and assertively without alienating others This friendly and comprehensive guide gives you the keys to a thriving career with expert advice on effective verbal and nonverbal communication. From mastering your own facial expressions (and reading them in others) to being a happy boss, this book covers all the angles: Becoming aware of your own assumptions Dealing with passive-aggressive communicators What to say to help someone open up to you Communicating through eye contact and body language Maintaining a positive attitude Dealing with sensitive issues Effective conflict resolution models When to use e-mail, the phone, or a face-to-face meeting Dealing with angry customers Coaching your staff to communicate better In today's high-stress work environment, good communication skills are imperative for keeping your cool and getting your point across. With your own copy of Communicating Effectively For Dummies, you'll know what to say, how to say it, and that being a good listener can often be the difference between getting ahead and just getting by.

Talk to Me

Author : Dean Nelson
Publisher : HarperCollins
ISBN 13 : 0062825216
Total Pages : 383 pages
Book Rating : 4.0/5 (628 download)

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Book Synopsis Talk to Me by : Dean Nelson

Download or read book Talk to Me written by Dean Nelson and published by HarperCollins. This book was released on 2019-02-19 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Dean Nelson is one of the best interviewers around.” —Anne Lamott From respected journalist, professor, and founder of the Writer's Symposium by the Sea, an indispensable guide to the subtle art of the interview guaranteed to afford readers with the skills and confidence they need the next time they say, "talk to me." Interviewing is the single most important way journalists (and doctors, lawyers, social workers, teachers, human resources staff, and, really, all of us) get information. Yet to many, the perfect interview feels more like luck than skill—a rare confluence of rapport, topic, and timing. But the thing is, great interviews aren’t the result of serendipity and intuition, but rather the result of careful planning and good journalistic habits. And Dean Nelson is here to show you how to nail the perfect interview every time. Drawing on forty-years of award-winning journalism and his experience as the founder and host of the Writer’s Symposium by the Sea, Nelson walks readers through each step of the journey from deciding whom to interview and structuring questions, to the nitty gritty of how to use a recording device and effective note-taking strategies, to the ethical dilemmas of interviewing people you love (and loathe). He also includes case studies of famous interviews to show readers how these principles play out in real time. Chock full of comprehensive, time-tested, gold-standard advice, Talk to Me is a book that demystifies the art and science of interviewing, in the vein of On Writing Well or How to Read Literature Like a Professor.

Communicating Effectively in English

Author : Patricia A. Porter
Publisher : Heinle&Heinle
ISBN 13 : 9780534172688
Total Pages : 0 pages
Book Rating : 4.1/5 (726 download)

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Book Synopsis Communicating Effectively in English by : Patricia A. Porter

Download or read book Communicating Effectively in English written by Patricia A. Porter and published by Heinle&Heinle. This book was released on 1992 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book should be of interest to advanced level, non-native speakers of English taking college classes, intensive English programs, and English training courses for professionals.

Simply Said

Author : Jay Sullivan
Publisher : John Wiley & Sons
ISBN 13 : 1119285291
Total Pages : 168 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis Simply Said by : Jay Sullivan

Download or read book Simply Said written by Jay Sullivan and published by John Wiley & Sons. This book was released on 2016-10-19 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master the art of communication to improve outcomes in any scenario Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You'll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication. Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want. Shift your focus from yourself to other people Build a reputation as a good listener Develop your written and oral communications for the greatest impact Inspire and influence others Communicate more effectively in any business or social situation Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone's thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.

Communicating Science Effectively

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309451051
Total Pages : 153 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Communicating Science Effectively by : National Academies of Sciences, Engineering, and Medicine

Download or read book Communicating Science Effectively written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-03-08 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: Science and technology are embedded in virtually every aspect of modern life. As a result, people face an increasing need to integrate information from science with their personal values and other considerations as they make important life decisions about medical care, the safety of foods, what to do about climate change, and many other issues. Communicating science effectively, however, is a complex task and an acquired skill. Moreover, the approaches to communicating science that will be most effective for specific audiences and circumstances are not obvious. Fortunately, there is an expanding science base from diverse disciplines that can support science communicators in making these determinations. Communicating Science Effectively offers a research agenda for science communicators and researchers seeking to apply this research and fill gaps in knowledge about how to communicate effectively about science, focusing in particular on issues that are contentious in the public sphere. To inform this research agenda, this publication identifies important influences â€" psychological, economic, political, social, cultural, and media-related â€" on how science related to such issues is understood, perceived, and used.

4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere

Author : Bento C. Leal, III
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781548879914
Total Pages : 42 pages
Book Rating : 4.8/5 (799 download)

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Book Synopsis 4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere by : Bento C. Leal, III

Download or read book 4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere written by Bento C. Leal, III and published by Createspace Independent Publishing Platform. This book was released on 2017-07-14 with total page 42 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and expanded second edition of Book provides a user-friendly introduction to the subject, Taking a clear structural framework, it guides the reader through the subject's core elements. A flowing writing style combines with the use of illustrations and diagrams throughout the text to ensure the reader understands even the most complex of concepts. This succinct and enlightening overview is a required reading for all those interested in the subject . We hope you find this book useful in shaping your future career & Business.

Do I Have to Give Up Me to Be Loved by You

Author : Jordan Paul
Publisher : Simon and Schuster
ISBN 13 : 1592859275
Total Pages : 201 pages
Book Rating : 4.5/5 (928 download)

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Book Synopsis Do I Have to Give Up Me to Be Loved by You by : Jordan Paul

Download or read book Do I Have to Give Up Me to Be Loved by You written by Jordan Paul and published by Simon and Schuster. This book was released on 2010-06-07 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships explores the delicate balance of being true to oneself and being loved by another. Newly updated by the authors, here is the classic text for couples interested in creating freer, more joyful, and profoundly intimate relationships. In their best-selling book about couple relationships, Jordan Paul and Margaret Paul explore the delicate balance of being true to oneself and being loved by another. While couples think they are fighting about money, sex, or time, the authors reveal how such conflicts are almost always more deeply rooted and related to issues of self-protection. Offering a solid framework for conflict resolution, the authors guide couples in working through fears and false beliefs that can block the expression of loving feelings. Stories of couples and examples of dialogue validate readers- feelings and experiences.Key features and benefitsa proven best-sellerhighly recommended by marriage therapistsincludes exercises for couples to explore core beliefs and values

Communicating Effectively

Author : Lani Arredondo
Publisher : McGraw Hill Professional
ISBN 13 : 0071399542
Total Pages : 240 pages
Book Rating : 4.0/5 (713 download)

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Book Synopsis Communicating Effectively by : Lani Arredondo

Download or read book Communicating Effectively written by Lani Arredondo and published by McGraw Hill Professional. This book was released on 2000-10-16 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating Effectively shows busy managers how to combine proven techniques and strategies with the latest technologies for successful, results-directed interaction. Included are techniques for shaping positive perceptions, tips for giving instructions and corrective feedback, strategies for making your points in presentations and e-communications, and more.

21 Days of Effective Communication

Author : Ian Tuhovsky
Publisher : Ian Tuhovsky
ISBN 13 :
Total Pages : 104 pages
Book Rating : 4./5 ( download)

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Book Synopsis 21 Days of Effective Communication by : Ian Tuhovsky

Download or read book 21 Days of Effective Communication written by Ian Tuhovsky and published by Ian Tuhovsky. This book was released on with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover how unlocking the hidden secrets to successful communication can create powerful, changes across all areas of your life. As we travel on our journey through life, many of us pick up poor communication habits, but could these habits be holding you back from enjoying all the health, happiness, love and freedom you truly deserve? In 21 Days of Effective Communication, you'll learn not only why the way you communicate makes all the difference to your success, but also just how easy it is to eliminate bad communication habits, overcome your limitations and build better relationships. The best part? You can achieve all this - and more - within just three short weeks. Enjoy immediate improvements to the way you communicate, right from day 1 Packed full of fast, efficient methods for developing better communication skills, this highly practical, step-by-step guide is designed to start producing the results you need IMMEDIATELY. ● There are NO long-winded explanations ● NO complicated processes ● NO psychobabble and absolutely NO jargon... ...Just clear, simple, and powerful exercise you can use right away to: ● Breeze through any social situation feeling cool, calm, and confident at all times. ● Build meaningful, rewarding relationships at work, at home, and in your love life. ● Become a better listener and offer effective emotional support to those you care about. Accelerate your success and start achieving your biggest goals today with just a few, simple techniques Improving your communications skills is about much more than getting on better with those around you. By taking the easy-to-follow, actionable steps outlined in this book, you'll discover how effective communication can make an enormous difference in all areas of your life. Over the course of just 21 days, you'll learn: ● How changing one small word can make a huge difference in the way you approach challenges, overcome obstacles, and achieve your biggest goals. ● How the awesome power of gratitude can work miracles on your mood, your mindset, and your well-being. ● How to successfully persuade, engage, and ask the questions that get you the results you truly want, every single time. ● And MUCH more! Unlock the hidden secrets to better communication and start transforming your life for the better today. Click the BUY NOW button above to order your copy of 21 Days of Effective Communication and you'll also receive a complete, 120 e-book, Mindfulness-Based Stress and Anxiety Management Techniques absolutely free.

Communicating Effectively with Senior Executives

Author : Sorin Dumitrascu
Publisher :
ISBN 13 : 9781521230541
Total Pages : 93 pages
Book Rating : 4.2/5 (35 download)

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Book Synopsis Communicating Effectively with Senior Executives by : Sorin Dumitrascu

Download or read book Communicating Effectively with Senior Executives written by Sorin Dumitrascu and published by . This book was released on 2017-05-05 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: Communicating with a senior executive is probably not something you do every day, and you're probably glad about that. Whether by phone, e-mail, or in person, communicating with a senior executive can be a daunting and stressful challenge. But it can also be an incredible opportunity to get your point across, influence decisions, and establish yourself as someone with value to contribute. It's an opportunity you'll want to make the most of.Given what's at stake, it's critical that you prepare this communication properly and professionally. Doing this will not only impress the senior executive, it will maximize your chances of successfully achieving the goal of the communication.Proper preparation begins with considering the characteristics and drivers that influence a senior executive's decision-making. You also need to be clear about the parameters of your communication. What is it you want to communicate? What are you trying to achieve?If your communication is going to succeed, you also need to follow certain other principles. For example, your message must be to the point and relevant. It must correspond to the executive's personality and decision-making style. And you need to be on top of the financial and customer implications of what you're saying.This course will help you shape and clarify your communications with senior executives. It will outline the principles to follow and present some very important tips on building credibility with senior executives. These principles and tips are all crucial to ensure that you're taken seriously.Finally, this course will provide detailed guidance on how best to approach and plan your meetings with senior executives. Overall, the course will help you make your communications with senior executives more productive and beneficial to all concerned.Does the idea of communicating with senior executives in your company make your heart race, give you chills of terror, or make your mind go completely blank? Communication isn't everybody's strength, but in business, having the skills to effectively communicate your ideas to senior executives will make you a better manager.You probably know there's a big difference between a meeting and chatting with a senior executive in the parking lot. Or between presenting a new idea to senior executives and reporting on how your project is progressing.You must be prepared to communicate with senior executives in both formal and informal settings. You'll also explore different communication platforms like presentations, e-mail, phone calls, and elevator pitches, and learn about the advantages and disadvantages of each. Then you'll be able to use what you've learned to choose the most appropriate platform to deliver your message.You'll also learn how to adapt your approach for different purposes depending on what you're trying to achieve with your communication. The purpose of your communication may be to report, propose, or make a request. But whatever your purpose, this course will teach you appropriate principles and guidelines to follow so you get your message across effectively.

Effective Communication

Author : Aaron Paul
Publisher : Independently Published
ISBN 13 : 9781795627634
Total Pages : 228 pages
Book Rating : 4.6/5 (276 download)

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Book Synopsis Effective Communication by : Aaron Paul

Download or read book Effective Communication written by Aaron Paul and published by Independently Published. This book was released on 2019-02 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to make your conversations more meaningful, speak confidently and stay in control of conversations at work and in relationship If you want to effectively communicate with your co-workers, employees, boss, family, and friends, then this book is for you! This book introduces you to the key tools and know-how that you need to effectively communicate in order to build stronger relationships and have better outcomes! What Will You Learn? How to make your communications fit for purpose What makes a meaningful conversation Benefits of effective communication Mindset for effective communication How to communicate effectively at work How to communicate effectively with kids Master negotiation communication strategies Effective communication in a relationship Effective conflict resolution communication The art of communication is essential to have for anyone to succeed in any field Effective communication requires sensitivity and lightness of touch, and you can learn how to develop all the skills you need so that others will want to engage with you and hear what you have to say. It is a skill like any other skill and once you learn about how to properly do it you'll see a lot of problems that you have in your life become less hectic therefore situations are more manageable. Even difficult messages can be delivered without needless pain and unpleasant reactions. All it takes is the know-how. Communicating effectively is a skill that takes time and practices for people to truly master. Many of us are not taught how to properly articulate ourselves and engage in conversation that accurately reflects our thoughts and opinions to the other person. This lack of understanding and skills can result in disputes, conflict, miscommunications, hurt feelings, and other side effects of poor communication skills. With proper practice and knowledge, however, these unwanted side effects can be completely avoided. The Most Comprehensive Guide for Building Better Relationships and Speak Confidently Order Effective communication and you will be armed with the knowledge and the skills that you need to become a more effective communicator and apply the techniques that you have learned in this book and start practicing them in your everyday life!

Communicating with IMPACT

Author : Patrick Donadio
Publisher :
ISBN 13 : 9781613431054
Total Pages : pages
Book Rating : 4.4/5 (31 download)

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Book Synopsis Communicating with IMPACT by : Patrick Donadio

Download or read book Communicating with IMPACT written by Patrick Donadio and published by . This book was released on 2015-10-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Communicating Science Effectively

Author : J. Thomas
Publisher : IWA Publishing
ISBN 13 : 9781843391258
Total Pages : 146 pages
Book Rating : 4.3/5 (912 download)

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Book Synopsis Communicating Science Effectively by : J. Thomas

Download or read book Communicating Science Effectively written by J. Thomas and published by IWA Publishing. This book was released on 2006-09-30 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a practical handbook on how to communicate science effectively. The first part is an introduction to the principles of science communication and what effective science communication is, why it is important, and how to do it. The principles in these chapters include how effective science communication can change societal paradigms and make one a better scientist. General principles relating to all science communication products include providing synthesis, visualisation, and context, assembling self-contained visual elements such as photos, maps, conceptual diagrams and data, formatting content to define and simplify terms, and eliminating jargon and acronyms. Formatting of these visual elements is also discussed. This introduction is followed by chapters outlining techniques and principles for communicating in different media & desktop publishing (including posters and newsletters), presentations and websites. Techniques in these chapters include image, colour, and font formats, resolution and design tips for different media. Finally, a case study is presented to illustrate how effective science communication has become an integral part of a successful environmental science, monitoring, planning, and implementation program. The book is accompanied by extensive internet resources, including interactive software tutorials for the different software programs commonly used in communication, discussion forums for science communication issues, and links to other websites of interest. This book will be a valuable resource for scientists, working in government, research, management agencies, and education. Although environmental scientists are the primary audience, the principles and techniques discussed are applicable to scientists from all fields.

The 7 Effective Communication Skills

Author : Gabriel Angelo
Publisher : Seisnama
ISBN 13 :
Total Pages : 60 pages
Book Rating : 4./5 ( download)

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Book Synopsis The 7 Effective Communication Skills by : Gabriel Angelo

Download or read book The 7 Effective Communication Skills written by Gabriel Angelo and published by Seisnama. This book was released on with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: How Do You Communicate More Effectively! * Do you have a hard time communicating your ideas and getting your message across? * Do you wish to handle difficult people and situation better and quickly resolve conflicts? * Do you find yourself not taken seriously and getting the respect you deserve from friends, families, coworkers, and boss? * Do you want to be a better influencer and have more persuasion power as an authority figure? * Do you want to get along better with people and have them like you to get more fun and joy out of life? More often than not, people don't pay much attention to communication because they feel that it is something that they can do easily. It does not mean that just because you know how to talk, you already know how to be a good communicator. You need communication in school, work and even in relationships on a day-to-day basis. It is important to know the proper ways to communicate effectively! Within This Book... Are the essential skills you need that will help you become enticing and influential to each person you meet. Through the speech and gesture exercises that you have to do, you will become someone that people would look up to and want to be. You will be a truly effective speaker that people will want to get close to. Imagine all the possibilities when you are exceptionally great at communicating with the people around you... That's what "The 7 Effective Communication Skills" will do for you and much more!

The Art of Communicating

Author : Thich Nhat Hanh
Publisher : Harper Collins
ISBN 13 : 0062224689
Total Pages : 80 pages
Book Rating : 4.0/5 (622 download)

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Book Synopsis The Art of Communicating by : Thich Nhat Hanh

Download or read book The Art of Communicating written by Thich Nhat Hanh and published by Harper Collins. This book was released on 2013-08-13 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Zen master Thich Nhat Hanh, bestselling author of Peace is Every Step and one of the most respected and celebrated religious leaders in the world, delivers a powerful path to happiness through mastering life's most important skill. How do we say what we mean in a way that the other person can really hear? How can we listen with compassion and understanding? Communication fuels the ties that bind, whether in relationships, business, or everyday interactions. Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive). In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

How to Communicate Effectively With Anyone, Anywhere

Author : Dan Bullock
Publisher : Red Wheel/Weiser
ISBN 13 : 1632657562
Total Pages : 270 pages
Book Rating : 4.6/5 (326 download)

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Book Synopsis How to Communicate Effectively With Anyone, Anywhere by : Dan Bullock

Download or read book How to Communicate Effectively With Anyone, Anywhere written by Dan Bullock and published by Red Wheel/Weiser. This book was released on 2021-03-01 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Doing business nowadays often means globally, whether with clients, customers, or business partners. Communicating your message effectively—online or in person—has become a must. If you want the best outcome, you must serve the growing need for cultural training that links awareness to action. “A masterclass in authentic global communication. Full of specific frameworks and actionable tips, it is a must-read for anyone looking to bolster or refine their professional communication toolkit.”—Elizabeth Owens Skidmore, Sponsorship Specialist, Bell Canada In our increasingly interconnected world, effective communication is the formula for success in any industry. Whether you’re speaking in public, writing an email, or navigating an important negotiation, how you present yourself through language is all-important in today's global business world. In How to Communicate Effectively with Anyone, Anywhere, two New York University professors reveal a new approach to global communication across key performance areas, including effective emailing, public speaking, and negotiation. How to Communicate Effectively with Anyone, Anywhere, with key illustrations, is part instructional text, part empowering workbook, containing practical and proven strategies that can be put to immediate use, along with exercises designed to impart valuable self-discovery and position you as an effective global communicator. You will gain not only the practical skills essential for operating across cultural settings but also a firm foundation for managing global transactions, international relationships, and worldwide innovation. We all know how to email, right? But contacting counterparts in China, Brazil, or Germany with success requires us to upgrade our skills with key strategies for an expanded and productive network of global interaction. Each chapter contains a practical, easy-to-implement framework that functions as a “blueprint” for global communication and how each skill can best be used virtually in remote work scenarios. For professionals looking to take their skill set to the next level, this book’s approach is the key to connecting professional skills to a larger practice of global understanding, ultimately leading to you communicating effectively and impactfully with anyone, anytime, and anywhere.

Communicating Effectively with the Chinese

Author : Ge Gao
Publisher : SAGE Publications
ISBN 13 : 1452236143
Total Pages : 121 pages
Book Rating : 4.4/5 (522 download)

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Book Synopsis Communicating Effectively with the Chinese by : Ge Gao

Download or read book Communicating Effectively with the Chinese written by Ge Gao and published by SAGE Publications. This book was released on 1998-06-10 with total page 121 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can North Americans improve their communication with the Chinese? A useful and efficient approach to understand prevalent cultural assumptions underlying everyday Chinese communicative activities, Communicating Effectively with the Chinese identifies and conceptualizes some of the distinctive communication practices in Chinese culture. Utilizing the self-OTHER perspective as a conceptual foundation, authors Ge Gao and Ting-Toomey portray and interpret the dynamics of Chinese communication. They examine how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting everyday talk in Chinese culture. They explain why miscommunication between Chinese and North Americans take place and suggest ways to improve Chines/North American communication. By incorporating instances of everyday talk, Gao and Ting-Toomey offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese-North American encounters. Adding to the sparse literature on communicating with others of different cultural backgrounds, Communicating Effectively with the Chinese is an insightful resource that will be widely used by professionals and academics in communication, intercultural communication, interpersonal communication, Asian studies, and race and ethnic studies.