Effects of customer satisfaction on the company's sales success

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Publisher : GRIN Verlag
ISBN 13 : 3638248720
Total Pages : 30 pages
Book Rating : 4.6/5 (382 download)

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Book Synopsis Effects of customer satisfaction on the company's sales success by : Andreas Deptolla

Download or read book Effects of customer satisfaction on the company's sales success written by Andreas Deptolla and published by GRIN Verlag. This book was released on 2004-01-27 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intermediate Diploma Thesis from the year 2003 in the subject Computer Science - Commercial Information Technology, grade: 1,7 (A-), University of Applied Sciences Bergisch Gladbach (University of Applied Sciences for Economics), language: English, abstract: The following report describes the theoretical context of customer satisfaction, different methods of measuring customer satisfaction and the process and results of XYZ (thereafter called XY) customer satisfaction survey. The results of this analysis support the management in improving cooperation with customers by pointing out strengths, weaknesses and general tendencies of their business relationship.

Co-Accomplishing Satisfaction

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Publisher :
ISBN 13 : 9781361334683
Total Pages : pages
Book Rating : 4.3/5 (346 download)

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Book Synopsis Co-Accomplishing Satisfaction by : SIU-SHAN. CHENG

Download or read book Co-Accomplishing Satisfaction written by SIU-SHAN. CHENG and published by . This book was released on 2017-01-26 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Co-accomplishing Satisfaction

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Publisher :
ISBN 13 :
Total Pages : 586 pages
Book Rating : 4.:/5 (876 download)

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Book Synopsis Co-accomplishing Satisfaction by : 鄭少珊

Download or read book Co-accomplishing Satisfaction written by 鄭少珊 and published by . This book was released on 2013 with total page 586 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Role of Transportation in Achieving Customer Satisfaction in a Private Distribution Company

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Publisher :
ISBN 13 : 9783656850137
Total Pages : 56 pages
Book Rating : 4.8/5 (51 download)

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Book Synopsis The Role of Transportation in Achieving Customer Satisfaction in a Private Distribution Company by : Dr. David Ackah

Download or read book The Role of Transportation in Achieving Customer Satisfaction in a Private Distribution Company written by Dr. David Ackah and published by . This book was released on 2016-02-12 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research Paper from the year 2014 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: A, Atlantic International University (School of Business and Economics), course: Ph.D. Economics, language: English, abstract: In a highly competitive distribution sector, one way to gain competitive advantage is to ensure that the customers are satisfied. It is also a fact that having a good transport system is a great factor to ensure long term services and growth the company. The study is to find the role transportation play in achieving customer satisfaction in the private distribution sector a case study at Ricky Boakye Yiadom Company Limited. Eventually, the results are meant to improve the existing levels of customer satisfaction with the form of transportation. Specifically it seeks to uncover the factors accounting for the level of customer satisfaction in transportation of products. The study reviewed major theoretical area to develop a framework which suggests that customer satisfaction in Distribution Company would be a function of service quality and customer orientation of service employees. The data from the study constituted employees and customers of 35 people and was analyzed through a descriptive statistics. The study reveals that the mode of transportation does not always achieve smooth delivery and satisfaction desired but adds value to the mode of transport. It also shows that delivery times to customers are not always meet. Most customers also agree that increase in customer satisfaction also depends on transportation. Furthermore, it is recommended on the basis of the evidence that to understand customer satisfaction better, the company must survey customers about both perceived service quality and the perception about satisfaction.

The Lumber Manufacturer and Dealer

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Publisher :
ISBN 13 :
Total Pages : 858 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Lumber Manufacturer and Dealer by :

Download or read book The Lumber Manufacturer and Dealer written by and published by . This book was released on 1916 with total page 858 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Annotated Cases, American and English

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Publisher :
ISBN 13 :
Total Pages : 1292 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Annotated Cases, American and English by :

Download or read book Annotated Cases, American and English written by and published by . This book was released on 1918 with total page 1292 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American and English Annotated Cases

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Publisher :
ISBN 13 :
Total Pages : 1290 pages
Book Rating : 4.:/5 ( download)

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Book Synopsis American and English Annotated Cases by :

Download or read book American and English Annotated Cases written by and published by . This book was released on 1918 with total page 1290 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lumber Manufacturer and Dealer

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Publisher :
ISBN 13 :
Total Pages : 580 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Lumber Manufacturer and Dealer by :

Download or read book Lumber Manufacturer and Dealer written by and published by . This book was released on 1917 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lumber World Review

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Publisher :
ISBN 13 :
Total Pages : 872 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Lumber World Review by :

Download or read book Lumber World Review written by and published by . This book was released on 1916 with total page 872 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The House of Quality in a Minute

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Publisher : IAP
ISBN 13 : 1641139056
Total Pages : 149 pages
Book Rating : 4.6/5 (411 download)

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Book Synopsis The House of Quality in a Minute by : Christian N. Madu

Download or read book The House of Quality in a Minute written by Christian N. Madu and published by IAP. This book was released on 2019-12-01 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative

Atlantic Reporter

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Publisher :
ISBN 13 :
Total Pages : 1114 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Atlantic Reporter by :

Download or read book Atlantic Reporter written by and published by . This book was released on 1915 with total page 1114 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Professional Selling

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Publisher : SAGE Publications
ISBN 13 : 1948426196
Total Pages : 320 pages
Book Rating : 4.9/5 (484 download)

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Book Synopsis Professional Selling by : Dawn Deeter-Schmelz

Download or read book Professional Selling written by Dawn Deeter-Schmelz and published by SAGE Publications. This book was released on 2020-01-15 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Formerly published by Chicago Business Press, now published by Sage Professional Selling covers key sales concepts and strategies through the approach of highlighting detailed aspects of each step in the sales process, from lead generation to closing. Coauthored by faculty from some of most successful sales programs in higher education, this insightful text also offers unique chapters on digital sales, customer business development strategies, and role-play.

The Lawyers Reports Annotated

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Publisher :
ISBN 13 :
Total Pages : 1254 pages
Book Rating : 4.:/5 (42 download)

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Book Synopsis The Lawyers Reports Annotated by :

Download or read book The Lawyers Reports Annotated written by and published by . This book was released on 1915 with total page 1254 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Progress Principle

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Publisher : Harvard Business Press
ISBN 13 : 142219857X
Total Pages : 270 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis The Progress Principle by : Teresa Amabile

Download or read book The Progress Principle written by Teresa Amabile and published by Harvard Business Press. This book was released on 2011 with total page 270 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains how to foster progress, shows how to remove obstacles, including meaningless tasks and toxic relationships that disrupt employees' work lives, and offers advice on enhancing employees' inner work life.

Journal of Social Science

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Publisher :
ISBN 13 :
Total Pages : 648 pages
Book Rating : 4.A/5 ( download)

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Book Synopsis Journal of Social Science by :

Download or read book Journal of Social Science written by and published by . This book was released on 1903 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Pacific Reporter

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Publisher :
ISBN 13 :
Total Pages : 1246 pages
Book Rating : 4.:/5 (44 download)

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Book Synopsis The Pacific Reporter by :

Download or read book The Pacific Reporter written by and published by . This book was released on 1913 with total page 1246 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contemporary Business

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Publisher : John Wiley & Sons
ISBN 13 : 1119812631
Total Pages : 674 pages
Book Rating : 4.1/5 (198 download)

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Book Synopsis Contemporary Business by : Louis E. Boone

Download or read book Contemporary Business written by Louis E. Boone and published by John Wiley & Sons. This book was released on 2021-08-10 with total page 674 pages. Available in PDF, EPUB and Kindle. Book excerpt: Student-friendly, engaging, and accessible, Contemporary Business, 19e equips students with the skills to assess and solve today's global business challenges and succeed in a fast-paced environment. Designed to drive interest in business, our newest edition offers a comprehensive approach to the material, including a variety of resources to support today's students. Its modern approach, wealth of videos, relevant and up-to-date content, and career readiness resources keep your course current and engaging.