Clarity In Healthcare Quality

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Clarity in Healthcare Quality

Author : Dr Mazen M Salama
Publisher : Mazenz.com
ISBN 13 :
Total Pages : 178 pages
Book Rating : 4./5 ( download)

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Book Synopsis Clarity in Healthcare Quality by : Dr Mazen M Salama

Download or read book Clarity in Healthcare Quality written by Dr Mazen M Salama and published by Mazenz.com. This book was released on 2023-01-09 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Section One: Healthcare Quality The healthcare industry is constantly evolving, and with it comes the need for quality professionals to ensure that patients receive the best possible care. This section will introduce the concept of healthcare quality and the various aspects that contribute to it. We will discuss the importance of value in healthcare and the shift towards a value-based system. We will also introduce the principles of total quality management and how they can be applied in the healthcare setting to improve the quality of care. Section Two: Organizational Leadership Effective leadership is essential in the healthcare industry, as it plays a crucial role in the overall quality of care provided to patients. This section will delve into the importance of leadership in the healthcare system and how it affects the quality of care. We will discuss different leadership styles and the role of strategic planning and change management in healthcare organizations. We will also cover the concept of a learning organization and the importance of effective communication in the quality improvement process. Section Three: Performance and Process Improvement Continuous improvement is key to ensuring that patients receive the highest quality of care. This section will introduce the essential components of the performance and process improvement process, including the role of quality councils, initiatives, and performance improvement approaches. We will discuss the use of quality/performance improvement plans, risk management, and occurrence reporting systems to identify and address potential issues. We will also cover the importance of infection prevention and control, utilization management, and patient safety in the quality improvement process. Section Four: Data Analysis Data plays a crucial role in the healthcare industry, as it allows quality professionals to identify trends and patterns and to measure the effectiveness of interventions. This section will introduce the basics of data analysis in healthcare, including different types of data, basic statistics, and the use of statistical tests to measure the significance of findings. We will also discuss the importance of data definition and sources, as well as the various methods used to collect data in the healthcare setting. Section Five: Patient Safety Ensuring patient safety is a top priority in the healthcare industry, and this section will delve into the various strategies and approaches used to improve patient safety. We will discuss the role of risk management and occurrence reporting systems in identifying and addressing potential issues, as well as the importance of infection prevention and control and medication management in ensuring patient safety. We will also cover the use of adverse patient occurrence reporting and the global trigger tool to identify and address potential safety concerns. Section Six: Accreditation and Legislation Compliance with regulatory standards is essential in the healthcare industry, and this section will introduce the various accreditation and legislation bodies that oversee the quality of healthcare services. We will discuss the role of organizations such as the Joint Commission and the Centers for Medicare and Medicaid Services in ensuring compliance with standards, as well as the importance of adhering to laws and regulations such as HIPAA and the Affordable Care Act. We will also cover the appeal process for addressing patient concerns and the importance of maintaining confidentiality, privacy, and security in the healthcare setting.

Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264805907
Total Pages : pages
Book Rating : 4.2/5 (648 download)

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Book Synopsis Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies by : OECD

Download or read book Improving Healthcare Quality in Europe Characteristics, Effectiveness and Implementation of Different Strategies written by OECD and published by OECD Publishing. This book was released on 2019-10-17 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.

Crossing the Global Quality Chasm

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309477891
Total Pages : 399 pages
Book Rating : 4.3/5 (94 download)

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Book Synopsis Crossing the Global Quality Chasm by : National Academies of Sciences, Engineering, and Medicine

Download or read book Crossing the Global Quality Chasm written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2019-01-27 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2015, building on the advances of the Millennium Development Goals, the United Nations adopted Sustainable Development Goals that include an explicit commitment to achieve universal health coverage by 2030. However, enormous gaps remain between what is achievable in human health and where global health stands today, and progress has been both incomplete and unevenly distributed. In order to meet this goal, a deliberate and comprehensive effort is needed to improve the quality of health care services globally. Crossing the Global Quality Chasm: Improving Health Care Worldwide focuses on one particular shortfall in health care affecting global populations: defects in the quality of care. This study reviews the available evidence on the quality of care worldwide and makes recommendations to improve health care quality globally while expanding access to preventive and therapeutic services, with a focus in low-resource areas. Crossing the Global Quality Chasm emphasizes the organization and delivery of safe and effective care at the patient/provider interface. This study explores issues of access to services and commodities, effectiveness, safety, efficiency, and equity. Focusing on front line service delivery that can directly impact health outcomes for individuals and populations, this book will be an essential guide for key stakeholders, governments, donors, health systems, and others involved in health care.

Quality Health Care

Author : Robert C. Lloyd
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780763748050
Total Pages : 378 pages
Book Rating : 4.7/5 (48 download)

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Book Synopsis Quality Health Care by : Robert C. Lloyd

Download or read book Quality Health Care written by Robert C. Lloyd and published by Jones & Bartlett Learning. This book was released on 2004 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward quality measurement. Finally, this book shows you how to analyze your data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.

Crossing the Quality Chasm

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309072808
Total Pages : 360 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-08-19 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy

Author : Vaz de Almeida, Cristina
Publisher : IGI Global
ISBN 13 : 1799888258
Total Pages : 423 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy by : Vaz de Almeida, Cristina

Download or read book Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy written by Vaz de Almeida, Cristina and published by IGI Global. This book was released on 2021-09-17 with total page 423 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health literacy in practice requires the development of techniques that ensure that the patient can better access information, understand its content, know how to use this information, and make better health decisions. If the patient makes better health decisions, there are immediate reflexes in health outcomes. The aim is to develop an approach based on the commitment and creation of an atmosphere of trust that reduces uncertainty, anxiety, and embarrassment based on a process of assertive, clear, and positive communication (ACP model). The Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy brings the consolidation of knowledge, strategies, and techniques to improve health literacy. This book discusses the importance of making sound health decisions: decisions that can save lives, prevent premature deaths, avoid hospitalizations and abusive resources to medical emergencies, and improve overall health outcomes for the individual, family, community, and society. Covering topics such as dietary guidance, health behavior change models, and medication reconciliation, this resource has theoretical and practical aspects essential to health information libraries, hospitals, clinics, health centers, health schools, patient associations, health professionals, medical students, researchers, professors, and academicians.

An Introduction to Quality Assurance in Health Care

Author : Avedis Donabedian
Publisher : Oxford University Press
ISBN 13 : 0199748020
Total Pages : 233 pages
Book Rating : 4.1/5 (997 download)

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Book Synopsis An Introduction to Quality Assurance in Health Care by : Avedis Donabedian

Download or read book An Introduction to Quality Assurance in Health Care written by Avedis Donabedian and published by Oxford University Press. This book was released on 2002-12-26 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Avedis Donabedian's name is synonymous with quality of medical care. He unraveled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement(known as quality assessment) and its improvement(known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribte of a system which he called structure, a set of organized activities whihc he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.

Patient Safety and Quality

Author : Ronda Hughes
Publisher : Department of Health and Human Services
ISBN 13 :
Total Pages : 592 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Patient Safety and Quality by : Ronda Hughes

Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

Preparing for Continuous Quality Improvement for Healthcare

Author : Reza Ziaee
Publisher : CRC Press
ISBN 13 : 1466567724
Total Pages : 180 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Preparing for Continuous Quality Improvement for Healthcare by : Reza Ziaee

Download or read book Preparing for Continuous Quality Improvement for Healthcare written by Reza Ziaee and published by CRC Press. This book was released on 2014-11-18 with total page 180 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational functional tree structure (FTS) and work towards world-class service. Preparing for Continuous Quality Improvement for Healthcare: Sustainability through Functional Tree Structures outlines a method that will enable your organization to set a stable base for future improvements that are sustainable and create breakthrough improvements in service, quality, and costs. More importantly, the FTS method outlined in the book will provide you with the tools to build processes tailored to your customers’ specifications and standards. It will enable you to improve your department, division, and entire organization and edge ahead of your competition. The book explains why organizations steeped in process improvement need to re-evaluate and re-establish their procedures—especially if initial outcomes have not met expectations. Illustrating key concepts with examples, case studies, and flow charts, it provides you with a clear understanding of organizational functional structure and how to document current organizational and departmental functional tree structures. Describing how to identify a department's functional deficits, shortcomings, and waste, it explains how to select the best course of action for your organization. After reading this book, you will be able to create a pictorial representation of your organization's current functional structure and select the best course of action for achieving sustainable advancements in service, quality, and costs. The book will help to convert your managers from a people-management mentality to one of process management—transforming leaders to educators and not guards.

Health at Risk

Author : Jacob S. Hacker
Publisher : Columbia University Press
ISBN 13 : 0231146035
Total Pages : 150 pages
Book Rating : 4.2/5 (311 download)

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Book Synopsis Health at Risk by : Jacob S. Hacker

Download or read book Health at Risk written by Jacob S. Hacker and published by Columbia University Press. This book was released on 2008 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of essays dealing with the health care system.

Value Management in Healthcare

Author : Nathan William Tierney
Publisher : Taylor & Francis
ISBN 13 : 1351591487
Total Pages : 337 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Value Management in Healthcare by : Nathan William Tierney

Download or read book Value Management in Healthcare written by Nathan William Tierney and published by Taylor & Francis. This book was released on 2017-10-06 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nathan Tierney’s powerful storytelling is rarely seen in today’s health care business environment. We must redesign the health care delivery system---a team sport in service of patients, hold it accountable with measurement to improve outcomes, and quantify the resource costs over the full cycle of care. Value-based health care is a framework through which these goals are achieved, and Tierney provides a detailed playbook to get your organization there. Outlined in incredible detail and clarity, he presents core concepts and dives into the key metrics needed to build, maintain, and scale a successful value-based health care organization. Nathan shares a realistic vision of what any CEO should expect when developing their own Value Management Office. Nothing is more important to me than improving the lives of those I love. My personal mission is to create systemic change with an impact on the global stage. This playbook needs to be on the desk of every executive, clinician, and patient today." -Mahek Shah, MD, Senior Researcher and Senior Project Leader, Harvard Business School Our current healthcare system’s broken. The Organization for Economic Co-Operation and Development (OECD) predicts health care costs could increase from 6% to 14% of GDP by 2060. The cause of this increase is due to (1) a global aging population, (2) growing affluence, (3) rise in chronic diseases, and (4) better-informed patients; all of which raises the demand for healthcare. In 2006, Michael Porter and Elizabeth Teisberg authored the book ‘Redefining Health Care: Creating Value-Based Competition on Results.’ In it, they present their analysis of the root causes plaguing the health care industry and make the case for why providers, suppliers, consumers, and employers should move towards a patient-centric approach that optimizes value for patients. According to Porter, "value for patients should be the overarching principle for our broken system." Since 2006, Professor Porter, accompanied by his esteemed Harvard colleague, Profesor Robert Kaplan, have worked tirelessly to promote this new approach and pilot it with leading healthcare delivery organizations like Cleveland Clinic, Mayo Clinic, MD Anderson, and U.S. Department of Veteran Affairs. Given the current state of global healthcare, there is urgency to achieve widespread adoption of this new approach. The intent of this book is to equip all healthcare delivery organizations with a guide for putting the value-based concept into practice. This book defines the practice of value-based health care as Value Management. The book explores Profesor Porter’s Value Equation (Value = Outcomes/ Cost), which is central to Value Management, and provides a step-by-step process for how to calculate the components of this equation. On the outcomes side, the book presents the Value Realization Framework, which translates organizational mission and strategy into a comprehensive set of performance measures and contextualizes the measures for healthcare delivery. The Value Realization Framework is based on Professor Kaplan's ground-breaking Balanced Scorecard approach, but specific to healthcare organizations. On the costs side, the book details the Harvard endorsed time-driven activity based costing (TDABC) methodology, which has proven to be a modern catalyst for defining HDO costs. Finally, this book covers the need and a plan to establish a Value Management Office to lead the delivery transformation and govern operations. This book is designed in a format where any organization can read it and acquire the fundamentals and methodologies of Value Management. It is intended for healthcare delivery organizations in need of learning the specifics of achieving the implementation of value-based healthcare.

Improving Quality of Care in Low- and Middle-Income Countries

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 030937345X
Total Pages : 126 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Improving Quality of Care in Low- and Middle-Income Countries by : National Academies of Sciences, Engineering, and Medicine

Download or read book Improving Quality of Care in Low- and Middle-Income Countries written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2015-11-19 with total page 126 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality of care is a priority for U.S. Agency for International Development (USAID). The agency's missions abroad and their host country partners work in quality improvement, but a lack of evidence about the best ways to facilitate such improvements has constrained their informed selection of interventions. Six different methods - accreditation, COPE, improvement collaborative, standards-based management and recognitions (SBM-R), supervision, and clinical in-service training - currently make up the majority of this investment for USAID missions. As their already substantial investment in quality grows, there is demand for more scientific evidence on how to reliably improve quality of care in poor countries. USAID missions, and many other organizations spending on quality improvement, would welcome more information about how different strategies work to improve quality, when and where certain tools are most effective, and the best ways to measure success and shortcomings. To gain a better understanding of the evidence supporting different quality improvement tools and clarity on how they would help advance the global quality improvement agenda, the Institute of Medicine convened a 2-day workshop in January 2015. The workshop's goal was to illuminate these different methods, discussing their pros and cons. This workshop summary is a description of the presentations and discussions.

Restoring Quality Health Care

Author : Scott W. Atlas
Publisher :
ISBN 13 : 9780817923983
Total Pages : 0 pages
Book Rating : 4.9/5 (239 download)

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Book Synopsis Restoring Quality Health Care by : Scott W. Atlas

Download or read book Restoring Quality Health Care written by Scott W. Atlas and published by . This book was released on 2020 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Affordable Care Act (ACA) granted the federal government unprecedented regulatory authority over health insurance and the health care industry. Those changes ignore the fundamental problems with the existing system: the incentives that have caused runaway costs and excluded millions of Americans from accessing the world's best medical care. Many former ACA supporters now push for an even more extreme takeover of the US system: overt single-payer health care, or "Medicare for All."In Restoring Quality Health Care, Dr. Scott W. Atlas offers a fundamentally different approach to improving America's health care system. Instead of framing the debate with the traditional trade-offs--fewer benefits versus higher taxes--his plan is modeled around a new paradigm: restoring the appropriate market-based incentives to increase the quality of health care and reduce its costs. He proposes a six-point reform plan for US health care centering on lower-cost catastrophic coverage and universal, significantly expanded health savings accounts (HSAs). The plan transforms the US health care system and enhances innovation by instilling market-based competition and empowering consumers through incentives and strategic deregulation. Most important, the health care reforms in this plan reflect the key principles held by Americans concerning what they value and expect from health care in terms of access, choice, and quality.

Health Literacy

Author : National Academies of Sciences, Engineering, and Medicine
Publisher : National Academies Press
ISBN 13 : 0309371570
Total Pages : 130 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Health Literacy by : National Academies of Sciences, Engineering, and Medicine

Download or read book Health Literacy written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2015-08-06 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: In 2004, the Institute of Medicine released Health Literacy: A Prescription to End Confusion, a report on the then-underappreciated challenge of enabling patients to comprehend their condition and treatment, to make the best decisions for their care, and to take the right medications at the right time in the intended dose. That report documented the problems, origins, and consequences of the fact that tens of millions of U.S. adults are unable to read complex texts, including many health-related materials, and it proposed possible solutions to those problems. To commemorate the anniversary of the release of the 2004 health literacy report, the Institute of Medicine's Roundtable on Health Literacy convened a 1-day public workshop to assess the progress made in the field of health literacy over the past decade, the current state of the field, and the future of health literacy at the local, national, and international levels. Health Literacy: Past, Present, and Future summarizes the presentation and discussion of the workshop.

Assuring the Quality of Health Care in the European Union

Author : Helena Legido-Quigley
Publisher : World Health Organization
ISBN 13 : 9289071931
Total Pages : 242 pages
Book Rating : 4.2/5 (89 download)

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Book Synopsis Assuring the Quality of Health Care in the European Union by : Helena Legido-Quigley

Download or read book Assuring the Quality of Health Care in the European Union written by Helena Legido-Quigley and published by World Health Organization. This book was released on 2008 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: People have always travelled within Europe for work and leisure, although never before with the current intensity. Now, however, they are travelling for many other reasons, including the quest for key services such as health care. Whatever the reason for travelling, one question they ask is "If I fall ill, will the health care I receive be of a high standard?" This book examines, for the first time, the systems that have been put in place in all of the European Union's 27 Member States. The picture it paints is mixed. Some have well developed systems, setting standards based on the best available evidence, monitoring the care provided, and taking action where it falls short. Others need to overcome significant obstacles.

New Horizons in Patient Safety: Understanding Communication

Author : Annegret Hannawa
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110455013
Total Pages : 273 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis New Horizons in Patient Safety: Understanding Communication by : Annegret Hannawa

Download or read book New Horizons in Patient Safety: Understanding Communication written by Annegret Hannawa and published by Walter de Gruyter GmbH & Co KG. This book was released on 2017-03-20 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and references to further readings. Furthermore, the book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations, illustrating how skillful communication can be the key to a more effective prevention, intervention, and response to “close calls” and adverse events. The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current “hot buttons” of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine, providing a conceptual, evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning, granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.

Pocket Guide to Quality Improvement in Healthcare

Author : Reneè Roberts-Turner
Publisher : Springer Nature
ISBN 13 : 3030707806
Total Pages : 333 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Pocket Guide to Quality Improvement in Healthcare by : Reneè Roberts-Turner

Download or read book Pocket Guide to Quality Improvement in Healthcare written by Reneè Roberts-Turner and published by Springer Nature. This book was released on 2021-05-21 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text will act as a quick quality improvement reference and resource for every role within the healthcare system including physicians, nurses, support staff, security, fellows, residents, therapists, managers, directors, chiefs, and board members. It aims to provide a broad overview of quality improvement concepts and how they can be immediately pertinent to one's role. The editors have used a tiered approach, outlining what each role needs to lead a QI project, participate as a team member, set goals and identify resources to drive improvements in care delivery. Each section of the book targets a specific group within the healthcare organization. Pocket Guide to Quality Improvement in Healthcare will guide the individual, as well as the organization to fully engage all staff in QI, creating a safety culture, and ultimately strengthening care delivery.