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Citizen Empowerment Through Digital Transformation In Government
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Book Synopsis Citizen Empowerment through Digital Transformation in Government by : Neeta Verma
Download or read book Citizen Empowerment through Digital Transformation in Government written by Neeta Verma and published by CRC Press. This book was released on 2021-12-31 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technology-led shift. New platforms, emerging technologies, customizable products, and changing citizen demand and outlook towards government services are reshaping the whole journey. When it comes to the application of Information and Communication Technologies (ICT) in any sector, the Government of India has emerged as an early adopter of these technologies and has also focused on last-mile delivery of citizen-centric services. Citizen Empowerment through Digital Transformation in Government takes us through the four-decade long transformational journey of various key sectors in India where ICT has played a major role in reimagining government services to citizens across the country. It touches upon the emergence of the National Informatics Centre as a premier technology institution of the Government of India and its collaborative efforts with the Central, State Governments, as well as the District level administration, to deliver best-in-class solutions. Inspiring and informative, the book is filled with real-life transformation stories that have helped to lead the people and the Government of India to realize their vision of a digitally empowered nation.
Book Synopsis Digital Transformation and Its Role in Progressing the Relationship Between States and Their Citizens by : Edwards III, Sam B.
Download or read book Digital Transformation and Its Role in Progressing the Relationship Between States and Their Citizens written by Edwards III, Sam B. and published by IGI Global. This book was released on 2020-02-07 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: Countries at different points of development are affected differently by shifts in the ability to access information. These changes require the action of governments to cope in order to preserve accountability and information access. The progression of these changes could vary between countries based on the level of development. Digital Transformation and Its Role in Progressing the Relationship Between States and Their Citizens is a cutting-edge research publication that examines the relationship between government and citizens especially regarding accountability, communication, and access to information. Featuring a wide range of topics such as electoral reform, free speech, and citizen empowerment, this book is ideal for policymakers, researchers, legal professionals, activists, government employees, and academicians.
Book Synopsis Citizen Empowerment through Digital Transformation in Government by : Neeta Verma
Download or read book Citizen Empowerment through Digital Transformation in Government written by Neeta Verma and published by CRC Press. This book was released on 2021-12-31 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technological innovations across the globe are bringing profound change to our society. Governments around the world are experiencing and embracing this technology-led shift. New platforms, emerging technologies, customizable products, and changing citizen demand and outlook towards government services are reshaping the whole journey. When it comes to the application of Information and Communication Technologies (ICT) in any sector, the Government of India has emerged as an early adopter of these technologies and has also focused on last-mile delivery of citizen-centric services. Citizen Empowerment through Digital Transformation in Government takes us through the four-decade long transformational journey of various key sectors in India where ICT has played a major role in reimagining government services to citizens across the country. It touches upon the emergence of the National Informatics Centre as a premier technology institution of the Government of India and its collaborative efforts with the Central, State Governments, as well as the District level administration, to deliver best-in-class solutions. Inspiring and informative, the book is filled with real-life transformation stories that have helped to lead the people and the Government of India to realize their vision of a digitally empowered nation.
Book Synopsis Does Digital Transformation of Government Lead to Enhanced Citizens’ Trust and Confidence in Government? by : Mohamed Mahmood
Download or read book Does Digital Transformation of Government Lead to Enhanced Citizens’ Trust and Confidence in Government? written by Mohamed Mahmood and published by Springer. This book was released on 2018-10-10 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research contributes to the growing body of knowledge as well as offers significant theoretical contributions and policy implications. As far as the researcher’s knowledge, this is the first research of its type that investigates the relationship between digital enabled transformation of government and citizens’ trust & confidence in government. The proposed conceptual model also makes a novel contribution at a conceptual level, which can be used as a frame of reference by researchers as well as practitioners when planning ICT-enabled transformation projects in government. The context of the research is the Kingdom of Bahrain, the top-ranked country in ICT adoption in the Gulf Cooperation Council (GCC) region.
Download or read book Digital Government written by Svenja Falk and published by Springer. This book was released on 2016-11-09 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the implementation of digital strategies in the public sectors in the US, Mexico, Brazil, India and Germany. The case studies presented examine different digital projects by looking at their impact as well as their alignment with their national governments’ digital strategies. The contributors assess the current state of digital government, analyze the contribution of digital technologies in achieving outcomes for citizens, discuss ways to measure digitalization and address the question of how governments oversee the legal and regulatory obligations of information technology. The book argues that most countries formulate good strategies for digital government, but do not effectively prescribe and implement corresponding policies and programs. Showing specific programs that deliver results can help policy makers, knowledge specialists and public-sector researchers to develop best practices for future national strategies.
Download or read book E-Government written by Kelvin J. Bwalya and published by Walter de Gruyter GmbH & Co KG. This book was released on 2014-09-12 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: E-Government is a hot topic. The integration of Information and Communication Technologies into public service delivery worldwide offers a number of promising opportunities. This text refers in particular to the benefits derived from ubiquitous access to and delivery of government services to citizens, business partners and employees. This book analyses the fundamental technical and non-technical concepts that are essential for successful implementation of e-Government in diverse environments, especially in developing countries. This book is an indispensable resource for both e-Government practitioners and researchers in that it brings to the fore scholarly scrutiny, scientific debate, and best practice in e-Government. The author has a background in computer and information science and accentuates the multi-disciplinary nature of the issues surrounding e-Government.
Book Synopsis Building Digital Government Strategies by : Rodrigo Sandoval-Almazán
Download or read book Building Digital Government Strategies written by Rodrigo Sandoval-Almazán and published by Springer. This book was released on 2017-08-01 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides key strategic principles and best practices to guide the design and implementation of digital government strategies. It provides a series of recommendations and findings to think about IT applications in government as a platform for information, services and collaboration, and strategies to avoid identified pitfalls. Digital government research suggests that information technologies have the potential to generate immense public value and transform the relationships between governments, citizens, businesses and other stakeholders. However, developing innovative and high impact solutions for citizens hinges on the development of strategic institutional, organizational and technical capabilities. Thus far, particular characteristics and problems of the public sector organization promote the development of poorly integrated and difficult to maintain applications. For example, governments maintain separate applications for open data, transparency, and public services, leading to duplication of efforts and a waste of resources. The costs associated with maintaining such sets of poorly integrated systems may limit the use of resources to future projects and innovation. This book provides best practices and recommendations based on extensive research in both Mexico and the United States on how governments can develop a digital government strategy for creating public value, how to finance digital innovation in the public sector, how to building successful collaboration networks and foster citizen engagement, and how to correctly implement open government projects and open data. It will be of interest to researchers, practitioners, students, and public sector IT professionals that work in the design and implementation of technology-based projects and programs.
Book Synopsis Pivoting Government Through Digital Transformation by : Jay Liebowitz
Download or read book Pivoting Government Through Digital Transformation written by Jay Liebowitz and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Affecting every sector and country in the world, digital technology is changing the way citizens engage in society, companies conduct business, and governments deliver public services. The COVID-19 pandemic accelerated the pace of digitalization and exposed such vulnerabilities as inadequate infrastructure, weak regulations, and a scarcity of skilled professionals capable of digitally transforming government. Not immune to the digital revolution, governments are slowly adapting to a digital world. Governments are implementing digital solutions to deliver services to their citizens, make payments, and engage the public. Focusing on how government can transition more effectively through digital transformation, Pivoting Government Through Digital Transformation covers the following key components: Setting the stage during the Great Resignation period Filling the digital talent pipeline Best practices and vignettes for applying digital transformation in government Looking ahead towards the future Key chapter contributors from U.S. and foreign governments, as well as state and local governments, discuss how they are coping with today's environment and how they are using digital transformation efforts to enhance their organization's effectiveness and digital talent pipeline. With chapters on theory and practice, this groundbreaking book offers an in-depth analysis of the most innovative approaches to e-government and discusses case studies from local, state, and federal government perspectives. This is an essential guide for government employees, scholars, and regular citizens who want to make government work more effectively and democratically in the digital age.
Book Synopsis Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies by : Kloby, Kathryn
Download or read book Citizen 2.0: Public and Governmental Interaction through Web 2.0 Technologies written by Kloby, Kathryn and published by IGI Global. This book was released on 2012-03-31 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book defines the role of Web 2.0 technologies in government and highlights a variety of strategies and tools public administrators can use to engage citizens, including suggestions for adoption and implementation based on the lessons learned by scholars and practitioners in the field"--Provided by publisher.
Book Synopsis OECD Digital Government Studies Digital Government in Peru Working Closely with Citizens by : OECD
Download or read book OECD Digital Government Studies Digital Government in Peru Working Closely with Citizens written by OECD and published by OECD Publishing. This book was released on 2019-06-27 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This digital government study explores the state of the digitalisation of the public sector in Peru. It addresses recent efforts to build an institutional and legal framework to support the digital transformation of the public sector. It also discusses the design and delivery of, and access to, public services, and the role that digital technologies can play in improving them. Finally, this report assesses the state of data governance and open data in Peru’s public sector.
Book Synopsis Digital Governance by : Michael E. Milakovich
Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Book Synopsis E-Government Strategy, ICT and Innovation for Citizen Engagement by : Dennis Anderson
Download or read book E-Government Strategy, ICT and Innovation for Citizen Engagement written by Dennis Anderson and published by Springer. This book was released on 2015-12-28 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government. The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency. Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.
Book Synopsis Public Sector Transformation Through E-government by : Vishanth Weerakkody
Download or read book Public Sector Transformation Through E-government written by Vishanth Weerakkody and published by Routledge. This book was released on 2013 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
Book Synopsis Setting Sail into the Age of Digital Local Government by : Tony E. Wohlers
Download or read book Setting Sail into the Age of Digital Local Government written by Tony E. Wohlers and published by Springer. This book was released on 2015-12-11 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Internet and related technologies have dramatically changed the way we live, work, socialize, and even topple national governments. As the Internet becomes increasingly pervasive across societies, we find more often that governments adopt Information Communication Technologies (ICTs) as part of their toolbox for facilitating efficient and citizen-oriented service delivery at all levels of government. Local governments across the major industrialized democracies have not been an exception to this trend and have set sail into the age of digital government. Closest to their citizens, towns and cities have adopted ICTs to facilitate electronic government (e-government). While research on local e-government functionality in terms of information dissemination, service delivery, and citizen engagement continues at an impressive empirical and methodological pace, gaps in our knowledge remain. Cross-national comparative research on local e-government that covers a wide range of municipalities in combination with in-depth case study analyses is lacking. Informed by a comparative case study approach, this book seeks to narrow that gap and offer practical policy solutions to facilitate local e-government. We do so by pursuing both a macro and micro perspective of e-government functionality in the federal republics of Germany and the United States and unitary France and Japan. The macro perspective focuses on the state and scope of e-government functionality across a large number of randomly selected municipalities of all sizes in these advanced industrialized countries. Based on a small sample of case studies, the micro perspective analyzes the successful implementation of e-government in Seattle (United States), Nuremberg (Germany), Bordeaux (France), and Shizuoka City (Japan).
Book Synopsis GovTech Maturity Index by : Cem Dener
Download or read book GovTech Maturity Index written by Cem Dener and published by World Bank Publications. This book was released on 2021-10-29 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.
Book Synopsis Foundations of Digital Government by : Daniel Veit
Download or read book Foundations of Digital Government written by Daniel Veit and published by Springer Science & Business Media. This book was released on 2013-09-12 with total page 158 pages. Available in PDF, EPUB and Kindle. Book excerpt: Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital government. Integrating examples and cases from administrative practice, it covers all important aspects of digital government management. Learning outcomes include Understanding the implications of the internet for government and society Gaining deeper insights into the concept and opportunities of digital democracy Understanding the challenges of moving public services online
Book Synopsis OECD Digital Government Studies The E-Leaders Handbook on the Governance of Digital Government by : OECD
Download or read book OECD Digital Government Studies The E-Leaders Handbook on the Governance of Digital Government written by OECD and published by OECD Publishing. This book was released on 2021-12-21 with total page 107 pages. Available in PDF, EPUB and Kindle. Book excerpt: The digital transformation of public sectors, economies and societies is generating challenges as well as opportunities for governments. Robust public governance is needed to respond to these challenges, reap the full benefits of digital and data-driven government, and encourage a holistic, systemic transformation.
