Improving the Airport Customer Experience

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Publisher :
ISBN 13 : 9780309375580
Total Pages : 230 pages
Book Rating : 4.3/5 (755 download)

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Book Synopsis Improving the Airport Customer Experience by : Bruce J. Boudreau

Download or read book Improving the Airport Customer Experience written by Bruce J. Boudreau and published by . This book was released on 2016 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: "TRB's Airport Cooperative Research Program (ACRP) Report 157: Improving the Airport Customer Experience documents notable and emerging practices in airport customer service management that increase customer satisfaction, recognizing the different types of customers (such as passengers, meeters and greeters, and employees) and types and sizes of airports. It also identifies potential improvements that airports could make for their customers." -- Publisher's description

Basic Methods of Policy Analysis and Planning

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Publisher : Routledge
ISBN 13 : 1317350006
Total Pages : 481 pages
Book Rating : 4.3/5 (173 download)

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Book Synopsis Basic Methods of Policy Analysis and Planning by : Carl Patton

Download or read book Basic Methods of Policy Analysis and Planning written by Carl Patton and published by Routledge. This book was released on 2015-08-26 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: Updated in its 3rd edition, Basic Methods of Policy Analysis and Planning presents quickly applied methods for analyzing and resolving planning and policy issues at state, regional, and urban levels. Divided into two parts, Methods which presents quick methods in nine chapters and is organized around the steps in the policy analysis process, and Cases which presents seven policy cases, ranging in degree of complexity, the text provides readers with the resources they need for effective policy planning and analysis. Quantitative and qualitative methods are systematically combined to address policy dilemmas and urban planning problems. Readers and analysts utilizing this text gain comprehensive skills and background needed to impact public policy.

Airport Engineering

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Publisher : John Wiley & Sons
ISBN 13 : 1118005473
Total Pages : 770 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Airport Engineering by : Norman J. Ashford

Download or read book Airport Engineering written by Norman J. Ashford and published by John Wiley & Sons. This book was released on 2011-04-06 with total page 770 pages. Available in PDF, EPUB and Kindle. Book excerpt: First published in 1979, Airport Engineering by Ashford and Wright, has become a classic textbook in the education of airport engineers and transportation planners. Over the past twenty years, construction of new airports in the US has waned as construction abroad boomed. This new edition of Airport Engineering will respond to this shift in the growth of airports globally, with a focus on the role of the International Civil Aviation Organization (ICAO), while still providing the best practices and tested fundamentals that have made the book successful for over 30 years.

Airport Systems

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Publisher :
ISBN 13 : 9781601199812
Total Pages : 883 pages
Book Rating : 4.1/5 (998 download)

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Book Synopsis Airport Systems by : Richard De Neufville

Download or read book Airport Systems written by Richard De Neufville and published by . This book was released on 2003 with total page 883 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This is a premier text by leading technical professionals, known worldwide for their expertise in the planning, design, and management of airports"--Provided by publisher.

Management Information Systems

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Publisher : Pearson Educación
ISBN 13 : 9789702605287
Total Pages : 618 pages
Book Rating : 4.6/5 (52 download)

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Book Synopsis Management Information Systems by : Kenneth C. Laudon

Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

FAA Air Traffic Activity

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Publisher :
ISBN 13 :
Total Pages : 1264 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis FAA Air Traffic Activity by :

Download or read book FAA Air Traffic Activity written by and published by . This book was released on 1973 with total page 1264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Chicago Tribune Index

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Publisher :
ISBN 13 :
Total Pages : 1824 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Chicago Tribune Index by :

Download or read book Chicago Tribune Index written by and published by . This book was released on 1995 with total page 1824 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Strategic Planning in the Airport Industry

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Publisher : Transportation Research Board
ISBN 13 : 030911814X
Total Pages : 134 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Strategic Planning in the Airport Industry by : Ricondo & Associates

Download or read book Strategic Planning in the Airport Industry written by Ricondo & Associates and published by Transportation Research Board. This book was released on 2009 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: TRB's Airport Cooperative Research Program (ACRP) Report 20: Strategic Planning in the Airport Industry explores practical guidance on the strategic planning process for airport board members, directors, department leaders, and other employees; aviation industry associations; a variety of airport stakeholders, consultants, and other airport planning professionals; and aviation regulatory agencies. A workbook of tools and sequential steps of the strategic planning process is provided with the report as on a CD. The CD is also available online for download as an ISO image or the workbook can be downloaded in pdf format.

Keeping Buses Moving

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Publisher :
ISBN 13 :
Total Pages : 88 pages
Book Rating : 4.:/5 (1 download)

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Book Synopsis Keeping Buses Moving by : Great Britain. Department of the Environment, Transport and the Regions

Download or read book Keeping Buses Moving written by Great Britain. Department of the Environment, Transport and the Regions and published by . This book was released on 1997 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Keeping Buses Moving

Accident Precursor Analysis and Management

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Publisher : National Academies Press
ISBN 13 : 0309092167
Total Pages : 221 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Accident Precursor Analysis and Management by : National Academy of Engineering

Download or read book Accident Precursor Analysis and Management written by National Academy of Engineering and published by National Academies Press. This book was released on 2004-09-16 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the aftermath of catastrophes, it is common to find prior indicators, missed signals, and dismissed alerts that, had they been recognized and appropriately managed before the event, could have resulted in the undesired event being averted. These indicators are typically called "precursors." Accident Precursor Analysis and Management: Reducing Technological Risk Through Diligence documents various industrial and academic approaches to detecting, analyzing, and benefiting from accident precursors and examines public-sector and private-sector roles in the collection and use of precursor information. The book includes the analysis, findings and recommendations of the authoring NAE committee as well as eleven individually authored background papers on the opportunity of precursor analysis and management, risk assessment, risk management, and linking risk assessment and management.

So Many, So Much, So Far, So Fast

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Publisher :
ISBN 13 :
Total Pages : 352 pages
Book Rating : 4.3/5 (121 download)

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Book Synopsis So Many, So Much, So Far, So Fast by : James K. Matthews

Download or read book So Many, So Much, So Far, So Fast written by James K. Matthews and published by . This book was released on 1996 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Challenge of Slums

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Publisher : Routledge
ISBN 13 : 1136554750
Total Pages : 346 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis The Challenge of Slums by : United Nations Human Settlements Programme

Download or read book The Challenge of Slums written by United Nations Human Settlements Programme and published by Routledge. This book was released on 2012-05-23 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Challenge of Slums presents the first global assessment of slums, emphasizing their problems and prospects. Using a newly formulated operational definition of slums, it presents estimates of the number of urban slum dwellers and examines the factors at all level, from local to global, that underlie the formation of slums as well as their social, spatial and economic characteristics and dynamics. It goes on to evaluate the principal policy responses to the slum challenge of the last few decades. From this assessment, the immensity of the challenges that slums pose is clear. Almost 1 billion people live in slums, the majority in the developing world where over 40 per cent of the urban population are slum dwellers. The number is growing and will continue to increase unless there is serious and concerted action by municipal authorities, governments, civil society and the international community. This report points the way forward and identifies the most promising approaches to achieving the United Nations Millennium Declaration targets for improving the lives of slum dwellers by scaling up participatory slum upgrading and poverty reduction programmes. The Global Report on Human Settlements is the most authoritative and up-to-date assessment of conditions and trends in the world's cities. Written in clear language and supported by informative graphics, case studies and extensive statistical data, it will be an essential tool and reference for researchers, academics, planners, public authorities and civil society organizations around the world.

Methland

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Publisher : Bloomsbury Publishing USA
ISBN 13 : 1608191567
Total Pages : 280 pages
Book Rating : 4.6/5 (81 download)

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Book Synopsis Methland by : Nick Reding

Download or read book Methland written by Nick Reding and published by Bloomsbury Publishing USA. This book was released on 2009-07-01 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: A New York Times Bestseller Winner of the Chicago Tribune Heartland Prize Winner of the Hillman Prize for Book Journalism Named a best book of the year by: the Los Angeles Times the San Francisco Chronicle the Saint Louis Post-Dispatch the Chicago Tribune the Seattle Times "A stunning look at a problem that has dire consequences for our country.”-New York Post The dramatic story of Methamphetamine as it comes to the American Heartland-a timely, moving, account of one community's attempt to confront the epidemic and see their way to a brighter future. Crystal methamphetamine is widely considered to be the most dangerous drug in the world, and nowhere is that more true than in the small towns of the American heartland. Methland is the story of the drug as it infiltrates the community of Oelwein, Iowa (pop. 6,159), a once-thriving farming and railroad community. Tracing the connections between the lives touched by meth and the global forces that have set the stage for the epidemic, Methland offers a vital and unique perspective on a pressing contemporary tragedy. Oelwein, Iowa is like thousand of other small towns across the county. It has been left in the dust by the consolidation of the agricultural industry, a depressed local economy and an out-migration of people. If this wasn't enough to deal with, an incredibly cheap, long-lasting, and highly addictive drug has come to town, touching virtually everyone's lives. Journalist Nick Reding reported this story over a period of four years, and he brings us into the heart of the town through an ensemble cast of intimately drawn characters, including: Clay Hallburg, the town doctor, who fights meth even as he struggles with his own alcoholism; Nathan Lein, the town prosecutor, whose case load is filled almost exclusively with meth-related crime, and Jeff Rohrick, who is still trying to kick a meth habit after four years. Methland is a portrait of a community under siege, of the lives the drug has devastated, and of the heroes who continue to fight the war. It will appeal to readers of David Sheff's bestselling Beautiful Boy, and serve as inspiration for those who believe in the power of everyday people to change their world for the better.

O'Hare Water Reclamation Plant

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Publisher :
ISBN 13 :
Total Pages : 366 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis O'Hare Water Reclamation Plant by :

Download or read book O'Hare Water Reclamation Plant written by and published by . This book was released on 1975 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Potential Impacts of Climate Change on U.S. Transportation

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Publisher : National Academies Press
ISBN 13 : 0309185408
Total Pages : 199 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Potential Impacts of Climate Change on U.S. Transportation by : Division on Earth and Life Studies

Download or read book Potential Impacts of Climate Change on U.S. Transportation written by Division on Earth and Life Studies and published by National Academies Press. This book was released on 2008-07-16 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Transportation Research Board (TRB) and the Division on Earth and Life Studies (DELS) have released the pre-publication version of TRB Special Report 290, The Potential Impacts of Climate Change on U.S. Transportation, which explores the consequences of climate change for U.S. transportation infrastructure and operations. The report provides an overview of the scientific consensus on the current and future climate changes of particular relevance to U.S. transportation, including the limits of present scientific understanding as to their precise timing, magnitude, and geographic location; identifies potential impacts on U.S. transportation and adaptation options; and offers recommendations for both research and actions that can be taken to prepare for climate change. The book also summarizes previous work on strategies for reducing transportation-related emissions of carbon dioxide--the primary greenhouse gas--that contribute to climate change. Five commissioned papers used by the committee to help develop the report, a summary of the report, and a National Academies press release associated with the report are available online. DELS, like TRB, is a division of the National Academies, which include the National Academy of Sciences, National Academy of Engineering, Institute of Medicine, and National Research Council.

Planning and Design of Airports, Fifth Edition

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Publisher : McGraw Hill Professional
ISBN 13 : 0071642552
Total Pages : 689 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Planning and Design of Airports, Fifth Edition by : Robert M. Horonjeff

Download or read book Planning and Design of Airports, Fifth Edition written by Robert M. Horonjeff and published by McGraw Hill Professional. This book was released on 2010-05-06 with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt: Authoritative, Up-to-Date Coverage of Airport Planning and Design Fully updated to reflect the significant changes that have occurred in the aviation industry, the new edition of this classic text offers definitive guidance on every aspect of planning, design, engineering, and renovating airports and terminals. Planning and Design of Airports, Fifth Edition, includes complete coverage of the latest aircraft and air traffic management technologies, passenger processing technologies, computer-based analytical and design models, new guidelines for estimating required runway lengths and pavement thicknesses, current Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) standards, and more. Widely recognized as the field's standard text, this time-tested, expertly written reference is the best and most trusted source of information on current practice, techniques, and innovations in airport planning and design. COVERAGE INCLUDES: Designing facilities to accommodate a wide variety of aircraft Air traffic management Airport planning studies Forecasting for future demands on airport system components Geometric design of the airfield Structural design of airport pavements Airport lighting, marking, and signage Planning and design of the terminal area Airport security planning Airport airside capacity and delay Finance strategies, including grants, bonds, and private investment Environmental planning Heliports

Business Periodicals Index

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Publisher :
ISBN 13 :
Total Pages : 1848 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Business Periodicals Index by :

Download or read book Business Periodicals Index written by and published by . This book was released on 2000 with total page 1848 pages. Available in PDF, EPUB and Kindle. Book excerpt: