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Charting Your Companys Course
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Book Synopsis Charting Your Course by : John G. Conyers
Download or read book Charting Your Course written by John G. Conyers and published by Quality Press. This book was released on 2003-07-03 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Charting Your Course is the story of 2003 Malcolm Baldrige National Quality Award winner Community Consolidated School District 15 of Palatine, Illinois. The book shares the story of the school district’s journey toward continuous improvement as they followed the Baldrige Award Criteria. The authors share both the good and the bad results encountered along the way, allowing the reader to learn from his experiences. The book will help other schools answer the many questions that will inevitably come up as they begin to follow the Baldrige criteria, and will help them avoid making some of the same mistakes. PRAISE FOR CHARTING YOUR COURSE "A case study of the only school district in the state of Illinois to earn the top quality award from the Lincoln Foundation for Business Excellence. Charting Your Course is must reading for superintendents and principals who are serious about achieving organizational excellence. In this straightforward account of a school district seriously embracing the Malcolm Baldrige criteria, the authors detail what worked and what went awry, and offer concrete suggestions on avoiding some of their mistakes."- Dr. Paul D. Houston, Executive Director American Association of School Administrators
Book Synopsis Ignite Your Passion, Chart Your Course, Own Your Life by : Dave Yarnes
Download or read book Ignite Your Passion, Chart Your Course, Own Your Life written by Dave Yarnes and published by Destiny Image Publishers. This book was released on 2018-06-19 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The field-tested insights on leadership unveiled in this book will change your life." Larry Kreider, Director of Dove International Make everyday life the life of your dreams! Everyone wants to live their ideal life, but few people actually achieve it. What is the secret to true prosperity? Successful entrepreneur and businessman, Dr. Dave Yarnes offers a roadmap to the good life. His personal stories, practical insights, and clear vision help you set your own course to sustained, holistic prosperity. Based on solid moral values and strategies for intentional self-analysis, this book will help you to define true success and craft a realistic plan for achieving your goals. Get clarity: Discover what goals matter most to you and set your course to achieving them. Invest in your secret life: Learn how mastering your emotions, attitudes, and outlook can significantly impact your level of success. See failure as advancement: Recover from setbacks and use them as growth opportunities. Develop strategies for sustainable success: Develop written goals, personal vision, and a life action plan. Activate the three circles: Spirit, self-mastery, and skill. Dont waste another minute! Ignite Your Passion, Chart Your Course, Own Your Life is your guide to living the good lifeevery day!
Book Synopsis Smooth Selling Forever by : Craig Lowder
Download or read book Smooth Selling Forever written by Craig Lowder and published by . This book was released on 2016-04-05 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Race is on for Smooth Selling What is smooth selling? Think of the successful America's Cup yachting teams as the metaphor. What it takes to win the America's Cup yacht race can readily be likened to winning in sales: 1. Assess. In business the first step is to assess the four critical areas of sales operations: strategy, methodology, performance metrics, and people. 2. Design. Different challenges call for different sales approaches. For instance, do you need a sales team of hunters, farmers, or both? 3. Deploy. In business you need to deploy the sales team and support systems. They need to know what the strategy is and what is expected of them to win. 4. Execute. To succeed in business, the execution of the sales plan must be properly managed. Like in sailing, this calls for leadership. Smooth Selling Forever enables small and mid-size business leaders to generate significant, predictable, and sustainable sales growth. Based in the science of selling, when applied correctly and managed vigilantly, smooth selling produces revenue results in a systematic fashion.
Download or read book Blue Ocean Shift written by W. Chan Kim and published by Hachette Books. This book was released on 2017-09-26 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER #1 WALL STREET JOURNAL BESTSELLER Blue Ocean Shift is the essential follow up to Blue Ocean Strategy, the classic and over 4 million copy global bestseller by world-renowned professors W. Chan Kim and Renee Mauborgne. Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, inspire your people's confidence, and seize new growth, guiding you step-by-step through how to take your organization from a red ocean crowded with competition to a blue ocean of uncontested market space. By combining the insights of human psychology with practical market-creating tools and real-world guidance, Kim and Mauborgne deliver the definitive guide to shift yourself, your team, or your organization to new heights of confidence, market creation, and growth. They show why nondisruptive creation is as important as disruption in seizing new growth. Blue Ocean Shift is packed with all-new research and examples of how leaders in diverse industries and organizations made the shift and created new markets by applying the process and tools outlined in the book. Whether you are a cash-strapped startup or a large, established company, nonprofit or national government, you will learn how to move from red to blue oceans in a way that builds your people's confidence so that they own and drive the process. With battle-tested lessons learned from successes and failures in the field, Blue Ocean Shift is critical reading for leaders, managers, and entrepreneurs alike. You'll learn what works, what doesn't, and how to avoid the pitfalls along the way. This book will empower you to succeed as you embark on your own blue ocean journey. Blue Ocean Shift is indispensable for anyone committed to building a compelling future.
Book Synopsis Digital Transformation by : Lindsay Herbert
Download or read book Digital Transformation written by Lindsay Herbert and published by Bloomsbury Publishing. This book was released on 2017-10-19 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: One book for the entire journey: How to digitally transform your organization Innovation in the face of major external change is critical for any organization's success, but attempting to do so often leads to more questions than actions: Where do you start? How do you get the right resources? How should work be implemented? What data should you measure? For the first time, these questions are answered in a single book that covers the end-to-end execution of digital transformation – from leadership-level strategy, to on-the-ground team implementation. With the biggest revelation of all, Herbert argues, being that true digital transformation only needs to happen once because, at its core, it means becoming more adaptive to change itself. Featuring the 'how to' of digital transformation devised from successes across every sector, Herbert distils it into five actionable stages. These stages act as a repeatable framework for continual innovation, allowing you to produce results immediately and grow change incrementally across your organization. In Digital Transformation, Herbert draws on her own experiences in leading change and innovation programmes globally, as well as featuring insights from experts and leaders from organizations as diverse as the World Wildlife Fund, Morgan Stanley, Royal Caribbean Cruises, the United Nations High Commission for Refugees, the Rijksmuseum, the American Cancer Society, The Guardian, Harvard University, and many others.
Download or read book Above the Fray written by Larry Parman and published by Morgan James Publishing. This book was released on 2013-01-01 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: The premise of "Above the Fray" is that the Information Age is creating a turbulence most business owners fail to acknowledge or take steps to profitably manage. "Above the Fray" offers a method of creating a vision that produces clarity. It teaches how to create plans with a bias toward action and speed of implementation. It suggests a systems approach to hiring the right team members who can handle today’s fast-paced environment. Readers will discover how to create a management methodology that ensures alignment and commitment to their vision. Revealed are marketing systems and strategies that set their companies apart from competition along with metrics that measure real-time performance. Collectively, these concepts create more effective business leaders, all better prepared to thrive in today’s turbulent business word.
Book Synopsis Red Ocean Traps (Harvard Business Review Classics) by : W. Chan Kim
Download or read book Red Ocean Traps (Harvard Business Review Classics) written by W. Chan Kim and published by Harvard Business Review Press. This book was released on 2017-05-30 with total page 25 pages. Available in PDF, EPUB and Kindle. Book excerpt: As established markets become less profitable, companies increasingly need to find ways to create and capture new markets. Despite much investment and commitment, most firms struggle to do this. What, exactly, is getting in their way? World-renowned professors W. Chan Kim and Renee Mauborgne, the authors of the best-selling book Blue Ocean Strategy have spent over a decade exploring that question. They have seen that the trouble lies in managers' mental models--ingrained assumptions and theories about the way the world works. Though these models may work perfectly well in mature markets, they undermine executives' attempts to discover uncontested new spaces with ample potential (blue oceans) and keep companies firmly anchored in existing spaces where competition is bloody (red oceans). In this bound version of their bestselling Harvard Business Review classic article, they describe how to break free of these red ocean traps. To do that, managers need to: (1) Focus on attracting new customers, not pleasing current customers; (2) Worry less about segmentation and more about what different segments have in common; (3) Understand that market creation is not synonymous with either technological innovation or creative destruction; and (3) Stop focusing on premium versus low-cost strategies. The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world--and will have a direct impact on you today and for years to come.
Book Synopsis In This Together by : Nancy D O'Reilly
Download or read book In This Together written by Nancy D O'Reilly and published by Simon and Schuster. This book was released on 2019-01-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thoughts, advice, and stories from 40 successful women across a variety of careers—from authors to actresses, CEOs and professors—encouraging women to support each other in the workplace and in life—along with action plans on how all women can work together to break free from the binds of gender inequality. Women worldwide are breaking their silence—coming forward against the men that have oppressed and abused them in the #MeToo movement. It’s an exciting, liberating moment time of female empowerment—but now we have to relearn how to connect with each other. Instead of supporting each other through the challenges of a traditionally male-dominated working world, millions of women have experienced the polar opposite. Studies show that 30% of workplace bullies are female—employing tactics such as cyber bullying, verbal attacks, gossiping, and shunning to use against each other—and many women have garnered “mean girl” reputations as competitive and unsupportive in the workplace. Inside the galvanizing In This Together, 40 successful and eminent women from a wide range of fields show us how much we can achieve if we embrace our collective power and strength, instead of competing against each other—such as learning new skills to advance in our careers and ultimately earn more money, working to dramatically increase the number of women in leadership positions, and even recruiting men to take up workplace equality as their own impassioned cause. Empowering, stirring, and actionable, In This Together is an indispensable addition to every modern woman’s arsenal in our continued fight for the opportunities we deserve.
Download or read book The World's Work written by and published by . This book was released on 1920 with total page 878 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Align written by Laura Marie Reese and published by Courier Dover Publications. This book was released on 2019-02-13 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Understanding what customers want is essential for all companies in the business-to-business field. This original guide shows how to run face-to-face meetings to solicit feedback from clients on their needs.
Download or read book Make More, Worry Less written by Wes Moss and published by FT Press. This book was released on 2008-01-18 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make More. Worry Less. Everyone wants to do that—but how? And how can you do it within the organization, where most people will spend their entire working lives? This book has the answers. No academic theory here: Make More, Worry Less brings together 18 riveting stories from people who’ve achieved both of these goals, gaining surprising wealth and real peace of mind along the way. These aren’t superheroes. They’re ordinary people who’ve done the extraordinary: from fast-food worker Linda Robb, now earning a six-figure income at Aflac, to once lowly telemarketer Steve Hudson, now running business development at one of the most promising start-up companies in the nation. Author and radio host Wes Moss reveals the powerful lessons these individuals have learned. Better yet, he shows how you can use those lessons to take ownership of your life and career, earning more money than you ever thought possible. But that’s only half the equation! Moss also shows how to handle your increased success with less stress, fewer worries, and greater happiness. Every single story in this book is accompanied by specific tips, tricks, steps to take, and mistakes to avoid: actionable information you can use right now. If you want to change your life, start right here. Harness what you have Find it, create it, or tweak what you have Underestimate your obstacles Stop wasting time thinking about what you can’t do Notice your network—and make the most of it Earning friendships, building alliances, finding mentors Take the first step, today You know what to do: learn how to get past whatever’s stopping you
Download or read book System written by and published by . This book was released on 1920 with total page 1002 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Management and Administration written by and published by . This book was released on 1923 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The AI Revolution in Customer Service and Support by : Ross Smith
Download or read book The AI Revolution in Customer Service and Support written by Ross Smith and published by Pearson Education. This book was released on 2024-07-16 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the rapidly evolving AI landscape, customer service and support professionals find themselves in a prime position to take advantage of this innovative technology to drive customer success. The AI Revolution in Customer Service and Support is a practical guide for professionals who want to harness the power of generative AI within their organizations to create more powerful customer and employee experiences. This book is designed to equip you with the knowledge and confidence to embrace the AI revolution and integrate the technology, such as large language models (LLMs), machine learning, predictive analytics, and gamified learning, into the customer experience. Start your journey toward leveraging this technology effectively to optimize organizational productivity. A portion of the book’s proceeds will be donated to the nonprofit Future World Alliance, dedicated to K-12 AI ethics education. IN THIS BOOK YOU’LL LEARN About AI, machine learning, and data science How to develop an AI vision for your organization How and where to incorporate AI technology in your customer experience fl ow About new roles and responsibilities for your organization How to improve customer experience while optimizing productivity How to implement responsible AI practices How to strengthen your culture across all generations in the workplace How to address concerns and build strategies for reskilling and upskilling your people How to incorporate games, play, and other techniques to engage your agents with AI Explore thought experiments for the future of support in your organization “Insightful & comprehensive—if you run a service & support operation, put this book on your essential reading list right now!” —PHIL WOLFENDEN, Cisco, VP, Customer Experience “This book is both timely and relevant as we enter an unprecedented period in our industry and the broader world driven by Generative AI. The magnitude and speed of change we’re experiencing is astounding and this book does an outstanding job balancing technical knowledge with the people and ethical considerations we must also keep front of mind.” —BRYAN BELMONT, Microsoft, Corporate VP, Customer Service & Support “The authors of this book are undoubtedly on the front lines of operationalizing Gen AI implementations in customer support environments... and they know undoubtedly that at its core, support is about people and genuine human connections. This book walks you through their journey to keep people at the center of this technical tsunami.” —PHAEDRA BOINODIRIS, Author, AI for the Rest of Us
Book Synopsis Transformation in Times of Crisis by : Nitin Rakesh, Jerry Wind
Download or read book Transformation in Times of Crisis written by Nitin Rakesh, Jerry Wind and published by Notion Press. This book was released on 2020-11-26 with total page 515 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the International Business Book of the Year Award 2021 Winner of the Silver Stevie for Best Business Book “I wish I had written this book!” – Philip Kotler, Father of Modern Marketing This urgent and timely book by a visionary business practitioner, Nitin Rakesh, CEO, Mphasis and award-winning academic, Jerry Wind, Lauder Professor Emeritus, Wharton bridges the worlds of industry and academia to bring you the knowledge that can help your business thrive even in a crisis. This book is a gamechanger for businesses, large and small, enabling them to customize and implement a winning strategy by using the book’s eight principles and tools to seek out opportunities for long-term value creation in a post-pandemic world. “I am sure other leaders will find their book as relevant as I did.” - Keith A. Grossman, President, Time Magazine “Businesses either need to seize the opportunities created by that disruption, or risk being left behind. Rakesh and Wind provide a smart guide to the first option.” - Alan Murray, CEO, Fortune “The authors of Transformation in Times of Crisis provide a smart, tangible approach to help companies emerge from crises, not only intact but stronger.”– Manny Maceda, Worldwide Managing Partner, Bain & Co. “The eight principles in this book form a great framework to change our mindset and focus on the right implementation strategy to survive and succeed in the next normal.” – Debjani Ghosh, President, NASSCOM
Book Synopsis Business Class by : Jacqueline Whitmore
Download or read book Business Class written by Jacqueline Whitmore and published by Macmillan. This book was released on 2005-07 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whitmore takes a fresh and contemporary look at how to use good manners for career success.
Book Synopsis Your Destiny Is in Your Hands by : Michael Cooper DTM
Download or read book Your Destiny Is in Your Hands written by Michael Cooper DTM and published by Xlibris Corporation. This book was released on 2023-09-20 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: It is said that by thought, we attract the thing. By taking action, we receive the thing. We decide what our thoughts should be. As a man thinks in his heart, so is he (Prov. 23:7). The book encourages us to think using the mind of God (Phil 2:5). Thinking with the mind of God makes success inevitable because God knows all things. The book encourages readers to let go of many things, including the past. But to never give up on the power of believing in oneself. Readers are encouraged to allow their higher self to control the inner conversations. Many people rent out their mind to sources void of credibility but get no compensation in return. Furthermore, they have no “rental clause” to protect them from their mind being highjacked. More often than not, even if their mind is returned to them, it is under the control of envy, jealousy, fear, worry, and “can’t do.” Before the mind is returned to its original owner, it would have forged an intimate relationship with “lack,” “procrastination,” and “the past.” Who is controlling your mind?
